[Resolved] Vodafone — Recharge fraud | |||
Hi, I have recharged from Vodafone for Rs. 295 and I was cited the offer that I would be given Rs. 300 talktime. But even then I got a recharge of Rs. 267.45 citing that your promotional offer is invalid. This is cheating. This bloody Vodafone is looting its customers like anything. We should take them to Consumer Forum. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Vi fraud hai maine 2 baar 118 ka recharge plan kiya aur usse 12 gb data aaya. 8 gb data khatam hone par hi bata rha hai aaka data khatam ho gya hai
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Vodafone — Fraud in recharge
Sir,I recharged my ph with INR 111.00 on 18th Mar;that was a full talktime offer as was told by the vodafone's toll free service 121 . now the problem is , i was credited with only INR 98.63 ps ( the decimals were not for sure), and i was assured that the balance will be credited within 2 hrs. but, it didn't happen ! a day after my recharge, i called customer care and they gave me a complaint no. for reference. nothing happened with that. again, today i called the customer care not once, but 6or 7 times in a row, within a span of 15 mins. they say that the balance was credited to my account,. when i questiond to justify how would it happen without my knowledge, (as some sms must have been sent if it happened, rite !), they have no answer. it seems like a fraud to me cos, they transferred the call to some higher enquiry section thrice and when i questioned the same thing strongly, they mumbled for some time and they all of a sudden disconnected the call. this happened 6-8 times in a span of 15 mins, so, i think there is some fraud going on regarding this. this might not appear as a big scam for few cos Rs. 111- Rs 98.63 = Rs 12.37 and is just 12 rupees for few ppl.. but look, if at all the company is really involved in such a kind of fraud, then they are stealing some CRORES of money in a day, on an average.. so, if this has happened to some others like u, just report it, so that it might get attention of the relevant authorities who can take legitimate action against them .
thanks for ur patience for reading this complaint.