Vodafone India Complaints & Reviews

I received my Vodafone bill for the month of May 2010. In the bill I’m being charged for Vodafone Live since 15th of May;10. I have not activated any service on my connection. I spoke to someone from Vodafone named Mr. Dipesh Kalre (there may be spelling mistake in the 2nd name). He neither could handle the call nor could transfer the call to his senior. I called him on 14th May’10 at 2 pm. He was to inform his senior and call me back...

Vodafone SIM stops working completely after every 2 days and needs to be replaced.
There is no permanent solution.
I can not go to a Vodafone store after every 2 days to get my SIM replaced, that too after 9 hours in the office.
My balance gets on stake every time. Vodafone gives no solution to this.
I want to terminate their service and get my balance back. I hv spent a lot of money travelling to their stores...

DEAR SIR,
I am user of a vodafone prepaid number [protected]. on
12/6/2010 at 10:22 pm saturday night without my any permission
my vodaone number has disconnected . I have a
double problem occure due to misuse of power by your only B.P.O.
staff person who has involve in this disconnection
without my permission. due to the disconnection i have face...

Respected Sir/mam



Name: Sandeep Tulshiram Gaikwad

Number: [protected]

Email: [protected]@gitanjaligroup.com

DOB: 21/06/1974





Feeling very downsized and cheated with the hidden/unknown policies of the Vodafone, a brand which promises its presence as a ‘Shadow of its Consumers’ as “wherever we go Vodafone will follow...

I work with Pidiilite IndustriesLimited , a reputed organisation in India. I have taken a number from Vodafone for my office use very month they aking interim payments this something reduculas. I have taken almost a lakh Rs. month till they giving credit limit upto 600 Rs. and al ways send sms phone calls for payment. Plase do s0mething to resolve that issue I have talked with Vodafone, but nopropoer responce....

My issue is i wanted to cancell my Rs35sms package and activate a 149 smspackage on my connection#[protected]. I have been calling the 111 VODAFONE toll free numerouos times to activate a sms package on my account. as per my conversation with an agent (Harjinder) in cust serv dept of vodafone he advised me that there was a sms package aleardy which i needed to cancell as he advised me i went ahead and sent a request to cancell that package...

I made a complaint to vodafonecare.[protected]@vodafone.com on Tue, Aug 18, 2009 at 4:24 PM whose details have already been updated by me on cosumercomplaints.in.
The same complaint is underlying:
{
Dear sir/madam

This is to inform you that two years back i started mobile recharge related work and so i was provided a vodafone e-top sim card(number-[protected]).about 10 months back(november-2008,approx.) I had a...

hi sir
mera nam abdul hafeez hae
mai voda fone costamer hu ph,no. [protected]
sir 2 maheene pahle mai apna phon, postpaid se prepaid karaya abjake 2 din pahe
ye log mera out going connection de activate kardiye vobhi with out intimation mai jab inse pucha to ye batate hain k mera i d prof nahee hae aaj jakar mai apna i d prof dene k bad ye log mera incoming de activate mai in se bahut pareshan hu meri kuch...

Pathetic customer service at vodafone store (esp. Rajiv Chowk) and vodafone customer care. i have going again and again to them just for the disconnection of my postpaid no. but they are so pathetic that they always try to divert from the core issue and just pass on you to the next person or tell you to call customer care. When i call customer care they tell me to go to vodafone store. it has been two weeks since i am trying for disconnection...

Dear Sir/Madam,

I am using a postpaid connection (+[protected] from Vodafone. Recently I shifted to a new residence hence I wanted to change the billing address in my bill. My billing date is 12th of every month. I dropped in to Vodafone Store @ BTM Layout on 01-June-2010 and gave a request for the same to Mr. Moin the executive at the store. I submitted a letter from the HR of my company as the proof for my new address....

I am subscriber of [protected] under Vodafone Delhi circle. Problem is that i can't make STD calls to landline numbers for the last one month. Several complaints were made to 198 which is vodafone's dedicated call centre to carry customer grievances. However, it is surprised to say that VODAFONE does not care about its customers no longer....I have made atleast 10 - 15 complaints in last month alone. But no resolution yet.... I cannot...

A couple of years back I had subscribed to a postpaid number for my family from Vodafone, [protected] and gave it up without paying the bill. Subsequently, when I tried to change my number which is [protected] from a prepaid to a postpaid plan (My Company CUG) in 2006 or 2007 (I don’t remember which year exactly), I was faced with the daunting issue of my postpaid request not being activated on account of the fact that I had a due on the...

Sir,

I am holding two vodafone numbers 1)[protected] 2)[protected]. I regularly do bill payment for these numbers through my net banking from Axis bank.
I have noticed 15 fraudulent transactions to Vodafone billdesk on 06th May 2010 .I contacted axis bank to provide me details , The bank in turn asked me to contact Vodafone as the payment has gone to Vodafone billdesk, Details attached with this email.

I...

R/Sir,

I am Nisha From Manpur .actually Meri Payment abhi nahi hui Hai our mere Dadi maa kanidhan ho gaya hia jo ki UP me rahti thi..Mere mobile me abhi balence nahi hai jisse mai waha baat karsaku...pls help me i am very sad now ..pls help pls tranfer my amount in my other no...pls my other n is [protected] & old no is [protected]...pls help me..Actually I Am in Privete jobe in out of my city...

I'm a vodafone prepaid customer for the past 1 & 1/2 year, ([protected])recently recd sms stating submit the documents
and been there,( vasai west vodafone centre) in q 4 one hour, on my turn, they say documents are not sufficient.
On purchase all my originals were shown, but now what is new fun ? They don't mind others time has also got some value.
I told them to cancel the connection if these documents...

• This is with reference to the wrong amount of Rs 30 deducted from the prepaid mobile as per confirmation of your customer care regarding the deduction was made for sending the 10 flash sms at around 1.40 pm -2.00 pm , but in actual the same was not done as I only operate the mobile .

• I need my money back as there was no sms sent from my end.

• This is an unfair trade practice followed by Vodafone...

As per Vodafone custmore care suggestion, I visited the Vodafone store sec-18 noida twice.
But every time they refused to conversion from post paid to pre paid by giving absurd reason after a long wait.

On the first visit 3rd June , I met with MS Sangeeta Devi after waiting for more than two hours,
but she refused to convert from post paid to prepaid giving a unusual reason that first I will
deactivate...

Respected sir,
I have a mobile connection vodafone prepaid sim with the number of [protected] since[protected].
Now I want the details of incoming and outgoing calls list from january, 2010 to 5th june, 2010. Please send the details as soon as possible.
Thanking you sir.
My Address:
P. Sreenivasulu,
D.No: 8/16,
Podalakuru,
Nellore(dist),
AndhraPrasesh.
E-mail: [protected]@yahoo.in....

sir i have made online recaharge of 222 on 27/5/10 for mobile no [protected] .the recharge was not done.

i have made another recharge on the same no for rs 222 again it was not done .this recharge transaction no isMCIT[protected].PLEASE CREDIT MY MONEY BACK INTO MY ACCOUNT .i would also like to tell you that yourcustomer service is not good at all .they are definately not happy to help.i wonder why i have taken vodafone prepaid...

Hi,

I am Sachin Kapoor,, my mobile number - [protected].
I have converted my Vodafone Post-paid account to Pre-paid account on Saturday - 5June2010.
And on monday(7June 2010) , my mobile phone outgoing has been disconnected by Vodafone , the reason behind is given by Vodafone that document name is mis-match (like in my passport name is Sachin and on my rent agreement name is Sachin Kapoor).

My complaint...