[Resolved]  Vodafone — Do not disturb service

Vodafone — received a call from vodafone sales

i had a call from vodafone sales regarding postpaid card schemes. when i told him that i am not interested he started arguing with me and also used abusive words. the number from where i had got the call is [protected]

Dear Sirs,

I have registered my mobile number[protected] for "Do Not Disturb" facility of Vodafone over a year ago. I had registered for the same when they were "Hutch".

I was advised that I would not get any calls, but as of today (21st Jan 2010) I have received calls from Share Khan services.

This has been a regular occurrence, and I am tired of calls coming all the time. I have complained to Vadafone regularly, but nothing seems to have worked.

I request you to look in to this matter and penalize Vodafone for this irresponsible act.

Regards
Deepali Mehta
[protected]

Vodafone — disturbed by a no.

dear sir
my name is vipin singh . i am disturbed by one unknown no, [protected]. me and my family is disturbed by this no. kindly give me the details of this no.

thanking you

Vodafone — do not disturb service

plz reply me fast i am in a big trouble I have registered in do not disturbe service but i still get the unwanted sms plz help what should i do plz e-mail me your suggestion on this id plz "coolghoost.[protected]@gmail.com"plz reply me fast i am in a big trouble

Hi,
My name is Pramit Pal.
I have a Vodafone number([protected]), for which I have activated Do Not Disturb Service through the Vodafone website. I placed the request in the first week of October 2010. After repeatitive followups I was told that the service will get activated by 18th of December(thats more than 2 months...does that take that long? wow).
Anyways, I was told by a call centre executive(I should have recorded the name) that my service is active, post 18th of December 2010. But even then I was getting sales calls on my number.
I even tried talking to the Call Centre supervisor, but no one would transfer the calls to their supervisor or team leads. Surprisingly after being asked to kept in hold for a long time, the call drops.
And then in today,again, I spoke to one more Call centre executive, Mr. Chiranjeev Pal(i called 111 from my mobile). I explained to him my situation and also gave him the numbers or message ids from where am getting the SMSs and calls. He did the same thing. He told me, that I can note down a complaint ID(this must be my 3rd time now). So I said, thanks but no thanks, I wanted to speak to a supervisor. He kept me on hold for about 4-5 mins,then got back and said "thanks for being patient sir, I am transfering your call to my supervisor" ..and again am put on hold...and again my call drops in 3 mins.
I made sure that I was in a zone where network is accessible and no network issue was present.
I need some help with this, and am almost sure that with Vodafone, my pleas are falling on deaf ears.

Can someone help me , how should I handle this legally? Isn't DND a government service?

Thanks for hearing me out,

Pramit Pal
[protected]
pramit.[protected]@gmail.com

Dear all,
I had registered for DO NOT SERVICE(DND) on the first week of October 2010.
I was told that DND service gets activated in 45 days.
When I checked back on the last week of November, I was told that it is 45 "Working" days , so it will get activated on 18th of December 2010.(I was getting sales calls and SMS all throughout this time).
I called up after 18th of December(since even after that I was getting unsolicitated calls) and I was confirmed that my service is active and I should not be getting any calls now.
But the calls never stopped. And even today I get calls and SMSes.
I tried complaining to the customer care people 3 times. And each time I ask to be transferred to a supervisor, my call gets dropped.
I had a call from the Vodafone Customer Relationship team some days back(following my last complaint) and I was told if I can mail the numbers from where am getting the SMSes and Calls, to the <Vodafonecare.[protected]@vodafone.com> email id I should be getting some response.
I had mailed them the list of the numbers, and in response I got a mail saying that I will have to mention the date and the subject of the SMS or call for every number to post a complaint.
So please imagine the hardship of noting down details of every unwanted sales call.
Isn't DND a government service?
Last time I had requested for some legal help and counsel.
I do so again. Someone please let me know what options do I have.

Pramit Pal
pramit.[protected]@gmail.com
[protected]
[protected][protected][protected][protected][protected][protected][protected]---...⇄

Vodafone — not received my award

Yesterday i got message to my mobile number from Hot Diamond . Actually in msg your number won 700,000 pounds in Hot Diamond Award Draw 2011

hope so

Vodafone — disturb of no.

I mahavir parsad,mb no.[protected]a prepaid customer from kotkapura,want to say that, vodafone ditrb me one no.[protected] and i received a msg that the this person call me at night this person i am call back at time but this person not attend me call please inqury in this no.

Vodafone — do not disturb

Dear Sir,

i have activated do not disturb service, still i am getting atleast more than 15 message a day from diffrent advertising agencies.

request you to take an action on the same,

rashmi [protected]

Hello,
I get spam messages like winning awards and tickets in my vodafone number. I had called up the customer care to activate DND service. they said they activated it and still I was getting messages. I called them again and told them. they again activated it. but still I get messages even after so may days. What do I do?