| Address: Mumbai Suburban, Maharashtra |
My phone number is [protected][Mumbai circle]. 10-12 days back I have placed port in request to Reliance from Vodafone. after few days Vodafone rejected Port out stating contractual obligation. I visited vodafone store, they said since mine was corporate postpaid plan i can not move out of vodafone, you will first have to move individual plan then only you will be able to move out of vodafone. so i moved to normal vodafone plan. After that also, MNP was not happend. I contacted reliance customer care, they said its in progress. I contacted vodafone customer care, they have given funny answers. when i called first time vodafone customer care on 11th Feb, they said your ISD, GPRS service are active so you will not be able to move out of Vodafone, you must first deactivate it. I deactivated that. I again called again vodafone customer care on same day, this time some differenet story. They said you are still showing as a corporate customer in vodafone system, hence you will not be able to port out of vodafone. I argued with them for some time but no luck. finally they said you call retentaion department of vodafone and ask them the MNP status. so I again call them and asked them for transferring call to retentaion dept., but customer care guy said there is a technical difficulty in retenation dept. so he is not able to connect. They will call me in 24 hrs. Next day 12th Feb i visited nearest vodafone store[Kharghar] and asked about my MNP status, this time also different answer. They said you will have to submit fresh application to vodafone. I can clealry see a harasment from Vodafone. I have paid all my bills also, but vodafone is not releasing my number to Reliance.
From
Bhavesh Lad
[protected]
Aug 13, 2020
Complaint marked as Resolved
Vodafone — wrong billing and commitments
Hi this is Manish , I am using a vodafone number [protected] , which in in the name of my father late Sh S C Chakravarty , since last 5 yeras or more . This is to tell you people that my tarrif plan was changed without my consent because of which my bills are on a very higher side .This is this some way of cheating on the customers or you want us to stop using your services . And let me tell you all that till the time my issue is resolved i will not make any payment .
If this issue is not resolved asap . i will be forced to go leagl and sue you people . or even go to media.
Waiting for u all to resolve thisasap.
Manish