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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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Vodafone India reviews & complaints page 1162

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D
draj00
from New Delhi, Delhi
Mar 7, 2012
Resolved
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Address: North West Delhi, Delhi

my mob no is [protected] in first month they have given me a bill of 3200 rupees out of which rupees 3000 have been charged for internet usage i never applied for any net plan nor i m using internet vodafone people also not providing me detail of net usage they also stopped my outgoing services i have complained about this so many times since feb 15 but no action is being taken
complain no [protected]
amit jain
Dec 30, 2016
Complaint marked as Resolved 
Verified Support
Dec 13, 2011
Vodafone India Customer Care's response
Hello Abhishek,

Thanks for writing to us. We are working on your concern and will get back to you shortly with assistance. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Kolkata
Verified Support
Mar 09, 2012
Vodafone India Customer Care's response
Hello Amit,

We called, but were unable to get in touch. We would like to inform you that the levied charges are valid and we are unable to process a reversal for the same. Please email us at vodafonecare.[protected]@vodafone.com for further assistance or you can also call us on our toll free number 198.

Regards,
Vodafone Customer Care, Delhi & NCR
I am having a problem with Vodafone number [protected]. I have a vodafone postpaid connection for the last 5 months and within this span of 5 months there has been an error in my bill twice. The previous time I had taken the matter to the nodal officer and got a resolution, though I was not fully satisfied with it.

Again, my bill for the period 10th November - 9th December has an error where data from 2 different sources of the company is different. I have written to the customer care department and waiting for a redressal.

My idea of writing this mail is to bring to your notice the frequency with which there are errors in my postpaid bill. I take pains to ensure the bill is accurate, but people who are too busy don't even care to check there bills. I think it is the company's strategy to exploit people, if errors are found they correct the bill and if not they end up getting paid higher.

Would request you to bring this to the notice of the senior management of Vodafone.

Regards
Abhishek
[protected]
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    A
    alagusundari
    Mar 7, 2012
    Resolved
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    Address: Tamil Nadu

    I activated plan (Rental_MI_VOL_100_30d_3G 3G) on my mobile on 14.09.11.It is a monthy rental plan of Rs.100 and usage 100 mb.I have been charged Rs.19.35 as my billing generation date is 19.09.11.The next month i have been charged Rs.100.In October month i received a service call from Vodafone and said they have a offer for me as i am a new to Vodafone 3G service.The offer was i can use upto 500mb for 3 months with the same monthly rental plan of Rs.100. So i accepted the offer.But without my knowledge they have changed my rental paln to Rs.375(Rental_MI_VOL_375_30d_3G - monthly rental plan for Rs.375 and usage 500mb).I have been charged Rs.100 only for the months November,December and January.But in Feb 2012 month bill i am charged Rs.375.

    When i called customer care,the customer care agent is arguing that i activated Rs.375 plan only and i was using it for monthly rental plan for Rs.100 as a special offer for 3 months.

    She is not even bothered to listen what i am saying.She kept on saying i activated Rs.375 paln only.
    Dec 2, 2016
    Complaint marked as Resolved 
    Verified Support
    Mar 08, 2012
    Vodafone India Customer Care's response
    Hello Alagusundari,

    Could you please share your number with us here http://bit.ly/wHXBAj ? We'll look into the matter and get back to you at the earliest.

    Regards,
    Vodafone Customer Care
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      G
      gurpalsinghsyali
      from Gurgaon, Haryana
      Mar 7, 2012
      Resolved
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      Address: Mumbai Suburban, Maharashtra

      I had lost my phone and after it has got reactivated I have been getting a message from 556770 everyday with the following content:

      "Jeeto Dream Car- U R charged Rs2 today.U cud win Fluidic Verna. Tp Play daily,Call/SMS PLAY to 556770Free.To unsubscribe, Call 556770. TnC- www.vodafone.in"

      I called on the given number and followed the instructions to unsubscribe. The recorded voice at the other end informed me that I have been unsubscribed, but after a day's gap these messages have been coming again everyday.

      Am I being charged Rs 2 as the message conveys? If yes, is this not illegal on the part of Vodafone?
      And why should the onus be on me to unsubscribe when I never asked for this in the first place?

      If I am being charged, I would like to take some legal action... please advise. And what can we do to stop them from sending you these kind of stupid offers? I dont want them.
      Dec 4, 2016
      Complaint marked as Resolved 
      Verified Support
      Mar 07, 2012
      Vodafone India Customer Care's response
      Hello Gurpalsinghsyali,

      Could you please share your number with us here http://bit.ly/zhVj0C ? We'll get back to you at the earliest to address your concern.

      Regards,
      Vodafone Customer Care
      i also get same problem and i have complained Vodafone too
      same problem they are torturing us every day, minimum I receive 20 to 30 SMS from the same number. Its very harrasing. I am going to sue this fellows in court.
      Nothing understandable in your 556770 phone. Please unsubscribe immediately Jeeto Dream Car . My phone no-[protected]
      Please unsubscribe immediately "Jeeto Dream Car" competition.Nothing understandable in your phone 556770.
      i am playing from since 18 march 2012 my no -[protected] & how many days more to play what is the faith when i will come to know & what are the prizes
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        S
        sharma sahil2012
        from Mumbai, Maharashtra
        Mar 6, 2012
        Resolved
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        Address: Samba, Jammu and Kashmir

        MY SELF SAHIL SHARMA, I HAVE PURCHASED A SIM NO.[protected] IN THE MONTH OF NOVEMBER BY GIVEN MY DOCUMENTS & PHOTO FROM ABBU COMMUNICATION, BARI BRAHMANA, SAMBA AND AFTER THREE MONTHS MY SIM BLOCKED, THE REASON IS THAT, THE SIM WAS RUNNING ON ANOTHER NAME OF MR. TARA CHAND WHO HAVE ALREADY 4NO. CONNECTION OF VODAFONE COMMUNICATION.

        AND WHEN I INFORM TO DISTRIBUTOR ABOUT THIS HE SAID WE HAVE NOT RESPONSIBLE FOR THIS GO TO HEAD OFFICE AND COMPLAINT ANYWHERE I CAN.
        Dec 12, 2016
        Complaint marked as Resolved 
        Verified Support
        Mar 06, 2012
        Vodafone India Customer Care's response
        Hello Sahil,

        Please share an alternate number here http://bit.ly/hzNUch so that we may be able to get in touch with you to address the matter.

        Regards,
        Vodafone Customer Care
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          K
          kkarkera
          from Surat, Gujarat
          Mar 5, 2012
          Resolved
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          Resolved

          Address: Daman, Daman and Diu

          My number [protected] of vodafone, Rs 5/- is being deducted daily towards happy2help subscription, which is not subscribed by me..
          Please cancel this service immediately and refund the money which is wrongly deducted.

          regards,

          keshav
          Dec 15, 2016
          Complaint marked as Resolved 
          Verified Support
          Mar 06, 2012
          Vodafone India Customer Care's response
          Hi Keshav,

          Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help.

          Regards,
          Vodafone Customer Care, Gujarat
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            J
            jaig99
            from Mumbai, Maharashtra
            Mar 5, 2012
            Resolved
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            Address: Punjab

            Dear sir
            i have taken a new sim before 5 days but that is not activate till today, and also i had replaced a sim before 20 days this is also not activate till now when i am calling their customer care they told to visit at vodafone store when i already have visited again due to busynes i am unable to visit again and again
            plz do the needful
            thanks
            Dec 5, 2016
            Complaint marked as Resolved 
            Verified Support
            Mar 06, 2012
            Vodafone India Customer Care's response
            Hello Sir/Madam (jaig99),

            Please share your number and an alternate number here http://bit.ly/ztOHC8 We'll look into the matter and get back to you at the earliest.

            Regards,
            Vodafone Customer Care
            i had applied for changing my connection from prepaid to postpaid on 30 of jun. all the documents were submitted.but uptill now it has not been activated yet.when i was on prepaid daily i used to get 5-6 phone calls frm the vodafone comp. customer care for changing my conn. frm prepaid to postpaid, but as i have paid the initial amount noone is atleast worried to check the status of my conn. bloody useless customer care, now i am not even able to get connected to the customer care on my phone.
            respected, sir/madam,
            i rupinder sidhu had bought a no [protected] as a post paid no.after the inquiry done by ur employ my no has been deactivated with no prior intimation .i had visited the vodaphone galery but still after many visits there is no answer to my problem.i would be glad i[censored] help me out as soon as possible.
            thanking u
            rupinder sidhu
            I PURCHASED ONE NEW MOBILE PHONE AND SIM CARD UNDER SIM .NO [protected] FROM SPICE KIOSK NO.5 SRS MULTIPLEX CITY CENTRE SECTOR-12 SITE NO.4 FARIDABAD MOBILE.NO [protected] ON 27/07/10 AT 0630 P.M ALL DOCUMENTS WERE SUBMITTED BUT TILL THE TIME MY SIM IS NOT ACTIVATED FROM YOUR END.POOR RESPONSE FROM CUSTOMER CELLS OKHLA NEW DELHI.

            KINDLY DO THE NEEDFUL

            VIJAY KR.LALL
            ADDS...C-43 NEW CONLY RLY ROAD FARIDABAD...121001(HARYANA)
            CONTACT NO.[protected]

            Vodafone — Non activation of my number

            Dear Sir,
            I had visited you vodafone gallery on 21st June 2011. My requirement was for the SMS services of my MICRO VBB security systems installed in my car. I was recommended by your executive Mr. Nikhil to go with GPRS DATA PLAN of zero monthly rental, subsequently I was recommended to purchased 2 sim vide no [protected] vide bill no. CS/3869 & [protected] vide bill no. CS/3870 for my two cars using credit card only, Required documents were also sublitted to start my services.
            On 29th June I called the engineer from the MICRO VBB to install the SIM. We checked the SIM in the cellphone and found that I was unable to make any calls or receive any call subsequently I called up your your customer care on[protected] and I was informed that there is some server problem hence it will take 24 Hrs to start the service.
            On 2nd July 2011again the MICRO VBB Engineer came to install the SIM card on checking again in handset I was unable to make or receive call subsequently I called your customer care after listening to my problem they informed that my number is active and later they kept me on hold for several minutes and disconnected again I re tried to speak to your executive they again repeated the same way.
            On 6nd July on checking again in handset I was unable to make or receive call. I called your customer care after listening to my problem they again informed me that my number is active and later disconnected.
            On 8th I received your welome letter along with Plan details.
            Now I am not interested to further use your services which never started inspite of my several efforts to convey and rectify your problem.
            You are requested to return back my money taken by you as deposit total amounting to Rs. 198/- with immediate effect.
            Regards
            Joeeta Srijith
            i got my num activated on 11th july 2011..i have submitted valid documens at the time of activation.on 21st july my outgoing was barred..so i contacted vodafone ministore.they told me to submit the document again.i submitted the same on 23rd july..now today iz 26th july 2011 and my number hasnt been activated till now.when i call 198,they deny to take a complaint..my num iz [protected]
            sir my alternate number is [protected]
            Recently, On 06/09/11 i also receive a call from BIGTEL IT SOLUTIONS (P) LTD. B-103, Okhla Industrial Area, Phase - I, New Delhi- 110020, Ph. [protected], [protected]. They offer me to give a new Vodafone Connection similar to my old no. [protected] (My old no. is [protected])

            They send there representative on 08/09/11. I gave him Rs 250/- and a photocopy of Passport as documents. He gave me a Receipt, No. 78583 & also a SIM, No.-[protected]

            Till now the No. is not activated and they don't even receive the call and Contact number given on silip is going on not reachable no..........

            It a very serious case, I think company is froud....

            I am afraid, if they misuse the documents.


            BE AWARE

            It is request to other customer who is reading my complaint plz don't purchase any thing from this company...........






            Please help me

            thanks&regards
            Jinesh Aggarwal
            Cont. No. [protected],[protected]
            I have purchased vodafone sim in Rs100 and i was told it will be activated by 16 maybut till 2300hrs it was not activated my allotted number is [protected] & sum no is[protected] kin dilly do needful my alternate number is [protected].
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              A
              A26727
              from Mumbai, Maharashtra
              Mar 5, 2012
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu

              Hi,

              This is Nageswara Rao and my Mobile number is([protected]). I took corporate post paid connection and activated internet 3g activated up to end of January month they send bill correctly and paid within the date. I called 27th Jan to customer care and asked to disconnect internet connection anfd he sent one message to my mobile and he asked to forward same msg to 111 and I did same. But In February month bill they have added 199/- along with bill then I called customer care nad they are saying you forwarded the message to 111 correctly but the content is different. But I forwarded the message which I have received and I have proof also. In this way vodafone making fools the customers. Please be aware with Vodafone post paid.

              Thanks,
              Nageswara Rao.
              Dec 15, 2016
              Complaint marked as Resolved 
              Verified Support
              Mar 05, 2012
              Vodafone India Customer Care's response
              Hi Nageswara Rao,

              We would like to inform you that we're looking into your concern and will get back to you as soon as we can; the SR number for the same is [protected]. Email us at vodafonecare.[protected]@vodafone.com for further assistance or you can also call us on our toll free number 198.

              Regards,
              Vodafone Customer Care, Chennai

              Vodafone — make me foolish

              my offer on 121 is get 125 UJALA MINUTE ON RECHARGE OF 49. WHEN I RECHARGE IT, I GET MONEY INSTEAD OF MIN. i ASKED IT ABOUT CUSTEMER CARE . BUT THEY IGNORE IT . i ALSO EMAIL ABOUT IT BUT THERE IS NO RESPONSE FROM THERE . AT LAST I SAY " VODAFONE EMPLOYE ARE BAD AND THEIR FRAUD SCHEME ALSO"

              [protected]
              they have not solved the problem yet
              Again vodafone service guys making me as a fool. I paid remaining balance as 809/- then they disconnected today and asking to pay the mobile internet connection amount 199/- and service tax and fine of Rs.100/-. The mistake is not from my side even though they are making lot of disturbance. Could you please tell me what is the process to disconnect both the corporate mobile connections([protected], [protected]) to proceed legally. I lost trust on Vodafone.I never go again with vodafone in my life.
              Still they are sending bills..They are irritating me like anything through phone calls and mails...Even though mistake from their side. I told them I have proofs of everything. What is the procedure to go legally. Please help me on this. Please check the attachment and password is nage1717
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                H
                Harish N M
                from Delhi, Delhi
                Mar 5, 2012
                Resolved
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                Address: Mysore, Karnataka

                Hi,
                I m Harish, using vodafone num [protected] since 8 months. Every month there will be sudden increament o[censored]nbilled amount over night. Later if i call to customer care to ask about this matter then they ll say we cant check the unbilled amount. Later when the bill is calculated then they will say u might have used it. So since few days i m checking the bill before going to sleep and also in the morning.

                On 4-03-12 at 10.41pm, bill was 137 Rs, but on 5-03-12 around 12pm after talking for 22min the bill is Rs 173.75. 22 min will cost 6.60(22*30paise), then the bill should be 143.60 Rs. Y extra 30 Rs is added?
                Jan 4, 2017
                Complaint marked as Resolved 
                Verified Support
                Mar 06, 2012
                Vodafone India Customer Care's response
                Hello Harish,

                We would like to inform you that the unbilled amount is exclusive of monthly rental and related discounts. It is an approximate amount and the actual bill amount can be calculated on the bill cycle day only after bill generation. Email us at vodafonecare.[protected]@vodafone.com for further assistance or you can also call us on our toll free number 198, we'd be glad to help.

                Regards,
                Vodafone Customer Care, Karnataka
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                  R
                  RANJAN64
                  from Mumbai, Maharashtra
                  Mar 5, 2012
                  Resolved
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                  Resolved

                  Address: Delhi

                  hello.
                  i have written several complain about my gprs activation, but till date my problem doesnot get solve. even i deactivate 3g service into 2g still my recharge doesnot get activated. such a fraud company vodafone is this, my no. is [protected]

                  ranjan sharma

                  [protected]
                  Dec 18, 2016
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 05, 2012
                  Vodafone India Customer Care's response
                  Hello Ranjan,

                  Thanks for speaking with us, trust we were able to address the matter. Please email us at vodafonecare.[protected]@vodafone.com for further assistance or you can call us on our toll free number 198, we'll do our best to help.

                  Regards,
                  Vodafone Customer Care, Delhi & NCR

                  Vodafone — Not activating GPRS

                  I am Chandrasekhar, My mobile no is [protected], it is prepaid number, I am using Nokia 5800 Xpress Music, It can have GPRS activation, for the last 20 days i am trying to activate GPRS, I have called to Vodafone care 111, according to their suggestion I have send sms, but I have not got any revert for GPRS activation, by making several calls to Vodafone Care IVRS - PaidService, one of the call center executive confirmed that GPRS is activated, but GPRS settings need to be downloaded, I have send several massages 'VODAFONE' to 52586, according to suggestion from call center executive, with 24 hrs gap for each message, at last finally I have raised a query for GPRS settings down load, Query no '[protected]', it was raised of 11 june 2010 11:30 am, it should be closed 14-june-2010 11:30 a.m,
                  Each and every time when i am trying to register complaint by dailing 198, they suggest me to call 111 - paid service, Even today as they are not able to close the query, while dailing 198, executives are rejecting to register complaint, and says to call 111 - Paid service.
                  1) Vodafone care is not able to close query with in their TAT, 2) Poor quality of IVRS - Telegu, after dailing 111 - 2 - 9 it asks for to continue to connect call center executive it says dail 2, but it won't connect, actually 1 have to be dailed to connect to call center executive, means wrong IVRS - Telugu message, it means poor quality of IVRS maintenance. Finally I have fed up with this type of poor quality of service. Please suggest me what to do next

                  Vodafone — GPRS NOT ACTIVATED

                  MY NO. IS [protected]

                  MY NAME IS SANDEEP SINGH

                  I HAVE RECHARGE 96rs. ON 30 MAY FOR GPRS BUT GPRS WAS CLOSE FROM 3 JUNE
                  hello,
                  you are right brother same thing happen to me i have activate my no.([protected])with 1gb data usage my balance of 95 was deducted but not got the 1gb data they are saying it will be activated within 4hrs and so on but in reality after 3 days has been passed i didn't got the data.
                  now i have mailed to nodal officer lets see?
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                    D
                    Dinesh Tater
                    from Pipar, Rajasthan
                    Mar 5, 2012
                    Resolved
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                    Resolved

                    Address: Jodhpur, Rajasthan

                    Dear Sirs,
                    I'm sorry to lodge an complaint against Vodafone Happy2 help service. Without subscribed they deduct Rs.5/- per day from my mobile device no [protected] on account of Rs.1 store. I request your honor to please stop this deduction & refund my deducted amount in my mobile account immediately without any further deduction.
                    I also request through you,please also stop Kingfisher beauties video service immediately on my mobile device.
                    Hope to get your prompt action in the matter & stop both the services immediately.
                    With warm regards.
                    Dinesh Tater
                    [protected]
                    JODHPUR-342001. Rajasthan-India
                    Dec 10, 2016
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 05, 2012
                    Vodafone India Customer Care's response
                    Hi Dinesh,

                    Thanks for writing in to us and for the time on our call, trust we were able to help with your concern. Please email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help.

                    Regards,
                    Vodafone Customer Care, Rajasthan
                    Ya...the mobile operators are deduct money from several users.Please stop this type of activity.
                    gdfg
                    Dear Sirs,
                    I'm sorry to lodge an complaint against Vodafone Happy2 help service. Without subscribed they deduct Rs.5/- per day from my mobile device no [protected] on account of Rs.1 store. I request your honor to please stop this deduction & refund my deducted amount in my mobile account immediately without any further deduction.

                    Hope to get your prompt action in the matter & stop the services immediately.
                    With warm regards.

                    Location, - Girgaum Charni Road, Mumbai 400 002


                    Thanks & Regards,

                    Prashant J.Pawar

                    Mo:- [protected]
                    Dear Sirs,
                    I'm sorry to lodge an complaint against Vodafone Happy2 help service. Without subscribed they deduct Rs.5/- per day from my mobile phone no [protected] on account of Rs.1 store. I request your honor to please stop this deduction & refund my deducted amount in my mobile account immediately without any further deduction.
                    I also request through you, Hope to get your prompt action in the matter & stop the services immediately.
                    With warm regards.
                    DALJIT SINGH
                    [protected]
                    Dear Sir,
                    I'm sorry to lodge an complaint against Vodafone Happy2 help service. Without subscribed they deduct Rs.35/- from my mobile phone no +91-[protected] on. I request your honor to please stop this deduction & refund my deducted amount in my mobile account immediately without any further deduction.
                    I also request through you, Hope to get your prompt action in the matter & stop the services immediately.
                    With warm regards
                    Mohd. Ansar
                    +91-[protected]
                    Dear Sir

                    My mobile number is [protected]

                    I have received SMS on 04.11.2012 stating that my subscription for
                    biscoot.com has beenrenewedand RS.35 has been charged. The service will
                    get renewed on 11.11.2012. To deactivate send CAN/DCT biscoot to 111/144

                    I have sent SMS several time to both 111 and 144 but I have received reply stating that I have entered the wrong key word.

                    Kindly check and cancel my above subscription immediately and confirm

                    BEST REGARDS
                    R.SRINIVASAGOPALAN
                    MOBILE: [protected]
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                      B
                      bhoiry
                      from Mumbai, Maharashtra
                      Mar 4, 2012
                      Resolved
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                      Resolved

                      Address: Maharashtra

                      My number [protected] of vodafone, Rs 5/- is being deducted daily towards happy2help subscription, which is not subscribed by me.. Please cancel this subscription
                      Dec 26, 2016
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 06, 2012
                      Vodafone India Customer Care's response
                      Hello Sir/Madam (bhoiry),

                      Please note that the balance has been deducted for the Hungama service rental, and the same has been deactivated from the number. You can email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help.

                      Regards,
                      Vodafone Customer Care, Mumbai
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                        1
                        12/03
                        from Mumbai, Maharashtra
                        Mar 3, 2012
                        Resolved
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                        Resolved

                        Address: Ahmedabad, Gujarat

                        I got the wrong information from nodal officers about CLIR. i got mail from nodal officers of vodafone about the procedure of activation of CLIR service. they informed, to activate this service need 2 NOC with stamp and signature of local police station (not below the rank of P.I.) Than i have follow same processor, After done all same process they told the stamp and sign of P.I is not valid.
                        Dec 4, 2016
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 05, 2012
                        Vodafone India Customer Care's response
                        Hello Sir/Madam (12/03),

                        Thanks for writing to us with your concern. We apologise for the inconvenience faced. Please share your number with us at http://bit.ly/AapB71 we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

                        Regards,
                        Vodafone Customer Care
                        i think you should change ur network provider because of cheapest services of vodafone
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                          V
                          VISGWGSI
                          from Mumbai, Maharashtra
                          Mar 3, 2012
                          Resolved
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                          Resolved

                          Address: Surat, Gujarat

                          Dear Sir/madam,

                          Name: VIshal Patel
                          Mob:[protected]
                          complaint against: Vodafone Gujarat Circle

                          In the month of junary 2012 I received my Vodafone bill (no;[protected]) for December month & I found that rupees 724 was charged to me for GPRS during the switch over period of 2G plan to 3G plan when I was already enrolled for 3G plan. Immidietly I dropped a mail to vodafonecare.[protected]@vodafone.com stating my problem. In returns of that I got a response from vodafone & they checked & confirmed that it was wrongly charged to me & they cannot revise the bill for DEC 2011 month but they gave me assurance that it will be waved off in next bill (jan 2012). I asked him to send a mail stating the same & also told them I dont required revised detail bill but I want proof from your end that you accept your mistake. When I got my january month's bill, They did not wave off any rupee. Again I sent a mail to vodafonecare.[protected]@vodafone.com & automatic response I got from server stating the you will be contacted within 2 days But no one has responded after that I sent many reminders but no one has responded to me. Finally after many attempts, I called to customer care 111 & talked to representative of vodafone, she finally forwarded my request to concern section & I got the call from ahemdabad office from a same person who confirmed that it was wronlgy charged to me in the month of january 2012, & this time he told me that no they cannot reverse the amount.
                          Now the question is in the month of January he was lieing or now he is lieing.
                          I understand that this is not the correct way to extract the money from customer. If they can calcuate the charges & uses in the end of the month for GPRS why they are not allowing to check the balance data available/consumed data of GPRS plan. All these are nothing but to extract the money from customer.
                          Kindly look into the matter & request you to get wave off the amount charged to me in the month of December 2011.
                          Feb 3, 2016
                          Complaint marked as Resolved 
                          It was discussed with company's representative and discussed in depth and matter was closed by company. Thanks for your support
                          Verified Support
                          Mar 03, 2012
                          Vodafone India Customer Care's response
                          Hello VIshal,

                          Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

                          Regards,
                          Vodafone Customer Care, Gujarat
                          Thank you very much.
                          My complain has been addressed & proper attention had been paid.
                          Thanking you consumer complaint team & vodafone for their support.
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                            cooj
                            from Gurgaon, Haryana
                            Mar 3, 2012
                            Resolved
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                            Resolved

                            Address: Hisar, Haryana

                            i ported my number reliance to vodafone on 21 febuary 2012. now my number is not working.
                            my number is +91-[protected]. and contact number is +91-[protected]
                            Dec 5, 2016
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 05, 2012
                            Vodafone India Customer Care's response
                            Hello Sir/Madam (cooj),

                            Thanks for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help.

                            Regards,
                            Vodafone Customer Care, Haryana
                            Hello sir/madam,
                            My mobile no. is[protected] but since morning its not working.
                            while sombody/me dialling its says "incorrect sim no. you are dialling"
                            Pls. help me.

                            Thanks.
                            Hello sir/madam,
                            My mobile no. is [protected] but since one week its not working.
                            while sombody/me dialling its says "No.not rechable".Pls. help me.
                            Thanks & Regds
                            Jai
                            Sir,
                            This is to inform you that my SIM card has not been working for the past 2months.
                            Earlier also only incoming facility was being given. Now that also has been disallowed.

                            On speaking to the customer care department they say that my documents are submitted and the SIM will be activated within 24 hours, but this never happens.

                            I have tried this not once but many times in the 2 months.

                            My college is located far away from the city so I cannot go to their Vodafone store for more details.

                            Once I even went there . They told me to submit the documents. I gave them my Driving Licence, but they disagreed to accept it saying it is not of the local State.

                            I am from ihar and I do not have any proof of residence in Bangalore. I think that the Driving Licence itself is a genuine proof and should be accepted.

                            Previously the SIM was working pretty well and the document which I gave was also the same DL.

                            Please help me as soon as possible.

                            Yours affectionately,
                            Ashutosh
                            (Mob. No.- [protected] SIM No.[protected]
                            Bangalore.
                            Sir, I purchased a vodafone sim 2 weeks back.And since 2 days it cnanot catch any coverage.Please help me.My no. is [protected]
                            try to some thing
                            Sir,
                            This is to inform you that my SIM card has not been working for the past 2months.
                            Earlier also only incoming facility was being given. Now that also has been disallowed.

                            On speaking to the customer care department they say that my documents are submitted and the SIM will be activated within 24 hours, but this never happens.

                            I have tried this not once but many times in the 2 months.

                            My college is located far away from the city so I cannot go to their Vodafone store for more details.

                            Once I even went there . They told me to submit the documents. I gave them my Driving Licence, but they disagreed to accept it saying it is not of the local State.

                            I am from ihar and I do not have any proof of residence in Bangalore. I think that the Driving Licence itself is a genuine proof and should be accepted.

                            Previously the SIM was working pretty well and the document which I gave was also the same DL.

                            Please help me as soon as possible.

                            Yours affectionately,
                            Ashutosh
                            (Mob. No.- [protected] SIM No.[protected]
                            Bangalore.

                            Vodafone — sim not functioning properly

                            Hi! my name is vivek n i'm living in varanasi.whenever i switch on my cell phone which consist vodafone sim shows problem"sim playing tone..." n when i use some other sim it work properly. that means there is a problem with sim only.
                            my number is : [protected]
                            Dear Sir,

                            This is to inform you that I had purchased a sim on the month of July 2010 and now my sim is not working ,while inserting the sim in handset it shows start cell without sim .
                            so pls do the needfull due to which my sim will activate.

                            Thanks & regards
                            Jitendra Singh
                            i am nagarjuna from tenali . my vodafone sim no is [protected]. since 1 month it is not working. please provide the service to my sim.

                            thanks & regrds
                            venkatanagarjuna
                            contact no [protected]
                            My Vodafone No [protected] is not working
                            As per Customer care Exe. it is activated
                            Please resolve this Problem
                            My alternate no is [protected]

                            Vodafone — SIM NOT ACTIVE

                            mene tata se vodaphone me MNP karvai h. 1.5 month ke baad bhi meri new sim chalu nahi hui h aur purani sim band hue 40 din ho chuki h.kafi complent ke baad bhi kuch nai hua h. vodaphone jesi 3 class company mene nahi dfkhi h. iska M.D. se lekar sabhi worker kamchor h.bhagvan inhe sadbudhi de.

                            Vodafone — SIM NOT ACTIVE

                            mera no [protected] h .isko mene vodaphone me MNP karvai h par 1.5 month ke baad bhi sim active nahi h. purani sim band hue 40 din ho chuke h. bhagvan is company ka kuch kar.
                            hello,
                            i am from KERALA my name Aiju. my vodafone sim no is not working no is [protected]. please correct my service
                            my contact no is [protected]
                            [protected]@yahoo.in
                            Sir,
                            This is to bring to your notice that what I thought about vodafone was literally . I have been using this number since so many years and we have at least 10 active postpaid connections. I got my number converted from prepaid to postpaid, and I am a girl who has come out of town for the fist time without her family and my new sim is not working and your executives say everything is al-right from our part. I even convinced two of my friends to get their number converted from airtel to vodafone, but I think that was the worst thing I have ever done, and worst decision I have taken to go with vodafone all the time,
                            Someone is your customer, who is in problem and you say we cant do anything.
                            I am surely going to sue the company and I am in hell loads of problems, most of the plans I am out for, I am unable to implement, and would also file a complaint in consumer court.

                            This is so sad to know that such a big company doesn't know how to behave, handle and sustain their customers, this is such a looser reaction I have got, will surely change service provider of all my other numbers too.

                            Amrit Kaur

                            Ph- +91-[protected]

                            Alternate No. +91- [protected]
                            +91- [protected]
                            + 91 - [protected]
                            vodafone sim not working in moto g handset. There are no incoming andoutgoing calls. It shows no service when i insert sim in handset.
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                              srihari bhogadi
                              from Hyderabad, Telangana
                              Mar 3, 2012
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              HI,

                              AM SHIHARI FROM HYDERABAD . I HAVE TAKEN VODAFONE NUMBER [protected] IN THE YEAR 2008 I HAVE BEEN A LOYAL CUSTOMER AND HAS LIVED BY THEIR TEAMS AND CONDITION NOW THAT I AM WORKING IN AM MULTINATIONAL AND AS A COMPANY HAS SWTICHED OVER TO CUG WITH AIRTEL AND HAVE SUBMITTED AN REQUEST TO MY CURRENT SERVICE PROVIDER, LITTKLE TO MY KNOWLEDGE THAY HAVE COME UP WITH SOME EXCUSE AM NOT AWARE AND NOT SIGNED ON. AM ATTACHING THE MAIL FROM VODAFONE ASKING ME TO PAY AN AMOUNT OF 5000 RUPEES.

                              KINDLY HELP


                              Dear Mr. Bhogadi,

                              Thank you for your e-mail dated 26/02/2012 about Mobile number portability of your Vodafone connection [protected].

                              We sincerely regret the inconvenience caused.

                              We wish to inform that, your above mentioned Vodafone number is under contractual obligation. Hence, port out request has been rejected. Kindly contact your Relationship Manager in order to cancel the contractual obligation and proceed with port out request.

                              Further, we wish to inform that, payment of Rs. 5000 is mandatory for Mobile Number Portability as your number is a silver number.

                              In case you need further help, do call or e-mail us. We will do our best to help you.

                              Happy to Help

                              Vahid Mulani
                              Vodafone Corporate Relations

                              Contact numbers
                              Vodafone care: 111 or +91-[protected]
                              Fax number: +[protected]
                              E-mail: corporatecare.[protected]@vodafone.com
                              Website: www.vodafone.in
                              Dec 10, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 03, 2012
                              Vodafone India Customer Care's response
                              Hello Srihari,

                              We would like to inform you that we are looking into the matter and will get back to you in three working days. Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

                              Regards,
                              Vodafone Customer Care, Andhra Pradesh
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                                sam_cool
                                from Delhi, Delhi
                                Mar 3, 2012
                                Resolved
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                                Address: West Delhi, Delhi

                                Hello,

                                I am Nitin Saluja who got my phone number [protected] ported from Idea to Vodafone and since then I am unable to recharge my number online.I have tried to recharge it from a third party website(rechargeitnow.com) and from Vodafone website itself but recharge gets failed.I have written Vodafone numerous mails but they are unable to Identify the problem but its not working anywhere.Also, they are deducting balance unnecessarily, It has happened a lot many times that my phone is in idle status and suddenly I will recieve a message that Rs 3 has been deducted and today when I called Vodafone at 198, I spoke to Mithun Kumar and he completely refused to help me.I told him that I want to register a complaint as It happened in the past as well and I registered a complaint then.He said that call 111 which is not a number for complaint department.When I told him that I will complaint against you then he said that systems are on updation.These guys are not helping me at all rather eating up my money for nothing.
                                Please help me for this.I will be highly obliged

                                Thanking you
                                Nitin Saluja
                                [protected]
                                Dec 15, 2016
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 05, 2012
                                Vodafone India Customer Care's response
                                Hi Nitin,

                                We would like to inform you that we're looking into the matter and will get back to you within 48 hours. Please email us at vodafonecare.[protected]@vodafone.com for further assistance or call us on our toll free number 198, we'll do our best to help.

                                Regards,
                                Vodafone Customer Care, Delhi & NCR
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                                  sanjeev thakur311
                                  Mar 2, 2012
                                  Resolved
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                                  Address: South West Delhi, Delhi

                                  My mobile no [protected] is not working for the last 4 days. Message " SIMcard registration" is being flashed in the screen of my phone. Yesterday when I called up [protected] no satisfactory response was given. Is this in response to my complaint few days back that i was not receiving incoming calls?
                                  Dec 24, 2016
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 03, 2012
                                  Vodafone India Customer Care's response
                                  Hi Sanjeev,

                                  Kindly share your current contact details and an alternate number here http://bit.ly/zNFjLk so that we may be able to get back to you with assistance at the earliest.

                                  Regards,
                                  Vodafone Customer Care
                                  Respected sir,

                                  I am user of your Vodafone prepped service. my SIM card unwontedly get disconnected without any information there is only one massage show in phone that registration failed because of this I m facing a lots of problem my Vodafone no. is +91-[protected]. Kindly act over this. It will be having help full for me,

                                  Thanking you

                                  Your customer
                                  [protected]
                                  LOOKING FOR HELP
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                                    shivakumars1411
                                    from Pinjaur, Haryana
                                    Mar 2, 2012
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    my number [protected] of vodafone ,Rs 5/- is being deducted daily towards happy2help subcription,which isis not subscribed by me.. please cancel this subscription.....i will be much obliged
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    My number [protected] of vodafone, Rs 5/- is being deducted daily towards happy2help subscription, which is not subscribed by me.. Please cancel this subscription...i will be much obliged
                                    My number [protected] of vodafone, Rs 5/- is being deducted daily towards happy2help subscription. please unsubscribe this...
                                    My Number [protected] of vodafone, Rs5/- is being deducted daily towards happy2helpservice subscription, which is not subscribed by me, , , , , please unsubscribe this...
                                    Hi i am J.Janakiraman this is my Number [protected] of vodafone, Rs5/- is being deducted daily towards happy2helpservice subscription, which is subscribed by me, , , , , please unsubscribe this...
                                    My number [protected] of vodafone, Rs 5/- is being deducted daily towards happy2help subscription, which is not subscribed by me.. Please cancel this subscription
                                    MY no [protected] of vodafone prepaid connection, Rs 5/- is being deducted daily towards happy2help subscription, which is not subscribed by me. Please cancel this subscription.
                                    My Number [protected] of vodafone, Rs5/- is being deducted daily towards happy2helpservice subscription, which is not subscribed by me, , , , , please unsubscribe this...
                                    Dear Sirs,
                                    I'm sorry to lodge an complaint against Vodafone Happy2 help service. Without subscribed they deduct Rs.5/- per day from my mobile device no [protected] on account of Rs.1 store. I request your honor to please stop this deduction & refund my deducted amount in my mobile account immediately without any further deduction.

                                    Hope to get your prompt action in the matter & stop the services immediately.
                                    With warm regards.




                                    Thanks & Regards,

                                    Prashant J.Pawar

                                    Mo:- [protected]
                                    MY no [protected] of vodafone prepaid connection, Rs 5/- is being deducted daily towards happy2help subscription, which is not subscribed by me. Please cancel this subscription.
                                    my number [protected] of vodafone prepaid connection Rs 5/- is being deducted dailty toward happy2help subcription, which is not subscribed by me.please cancel the subscription...
                                    my number [protected] of Vodafone prepaid connection Rs 5/- is being deducted daily toward happy2help subscription, which is not subscribed by me.please cancel the subscription..
                                    My Number[protected]of vodafone, Rs5/- is being deducted daily towards happy2helpservice subscription, which is not subscribed by me, , , , , please unsubscribe this
                                    Very surprisingly, a well appreciated company like Vodafone is resorting to cheap tactical manouvers as listed above. My number is [protected] from Delhi circle. Recently they've been activating any of these petty packs costing from Rs 5-Rs 150 witout authorization in response to whenever you call up there call centre while in roaming.

                                    This is unethical n very annoying. Pls stop these cheap tricks.
                                    My Number [protected] vodafone, Rs5/- is being deducted daily towards happy2helpservice subscription, which is not subscribed by me, , , , , please unsubscribe this
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                                      sunkwik2
                                      from Delhi, Delhi
                                      Mar 2, 2012
                                      Resolved
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                                      Resolved

                                      Address: North 24 Parganas, West Bengal

                                      Dear sir,
                                      I am Subhadip Chakraborty, a Ph.D. student in Jadavpur. Recently I have purchased one 3G compatible mobile to get the internet facility from my Vodafone connection. Before that I had a mobile, only for calling and messaging facility. After purchasing the new phone, I activated the internet facility by recharging Rs.98-/ as applicable. I purchased the new mobile set on 27th Feb, 2012 and on the same I recharged for internet facility with Rs.98-/.
                                      The problem is , I have yet not got any internet connection. Then I went to Vodafone store at South City Mall. They told me to upgrade my connection. I did it, but no internet facility. Then I called vodafone customer care 111, [protected] two times. Every time they are saying, We are doing our best. But no internet facility. I am frustated and annoyed regarding this kind of facility from vodafone as this is very old connection (2006, July).

                                      Please help me. what should I do?

                                      Regards.
                                      Subhadip chakraborty.
                                      Dec 4, 2016
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Mar 02, 2012
                                      Vodafone India Customer Care's response
                                      Hi Subhadip,

                                      Please share your number with us here http://bit.ly/wzW4fZ We'll get back to you with assistance at the earliest.

                                      Regards,
                                      Vodafone Customer Care
                                      Verified Support
                                      Mar 03, 2012
                                      Vodafone India Customer Care's response
                                      Hi Subhadip,

                                      Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for assistance in future, we'll do our best to help.

                                      Regards,
                                      Vodafone Customer Care, West Bengal & Andaman and Nicobar

                                      Vodafone — harassing messages

                                      hi,
                                      i m receiving harrasing msgs on my cell phone frm REDIFFBOL... the guy/girl r writing bad and vulgur msgs abt me and my family...and i receive this msg every day or alternate day...pls tel me hw to search his name and address and who is he...
                                      Do not distrube unwanted calls from vodafone my mobile number is[protected]
                                      I was a vodafone corporate customer in India till Nov 08. I then moved to UK and i did not know about any outstanding balance on my card. This morning, one Mr. Kalyan from Vodafone (no : called up my parents and spoke to them as if he is my friend from my previous company. By begging and pleading to my parents, he gets my UK contact number and calls me at 12:30 Indian time. He says that there is a pending balance in my account of 1390 Rs which i have to pay by evening 4 PM else my name will be handed over to the Bangalore police. In addition, he asks for my card details so that he can take the payment from my account!!!

                                      If they knew how to call my paents, they could have easily forwarded my bill to my home address which my parents would have been more than happy to pay.

                                      I am surprised to see such crooks in the legal department of a company!!!
                                      i m gettin missed calls frm no. [protected] frm past 25 days wanted to know the callers name and address... waiting for reply... thanks..!!!
                                      hi,
                                      i m receiving harrasing msgs on my cell phone frm [protected],
                                      past 25 days wanted to know the callers name and address... waiting for reply... thanks..!!!
                                      mahesh kumawat
                                      Dear Sir/madam,

                                      My name is Ranjit Chandra ,i am working in a reputed IT company as an engineer in PUNE, from last 4 days i am receiving call from VODAFONE CARE using BAD and ROUGH language and Harassing me since a person named MR.SUMAN.K who is my office friend from DELHI using your service and and i am not in touch with my friend from past 3 months as he is not in delhi and due to some bill issue your people Harassing me and telling me they will recover bill from me , they keep on calling me from following numbers-[protected](PREETI) [protected](AMIT) . Please take an strict action against them ,i will be very thankfull if you do the need full help.

                                      Regards,
                                      ranjit Chandra,
                                      Dear Sir/madam,

                                      My name is Namrata Chanda , from last 4 days i am receiving call from VODAFONE CARE using BAD and ROUGH language and Harassing me since a person named MR.SUMAN.K who was my office friend from I using your service and and i am not in touch with my friend as he is not in delhi and due to some bill issue your people Harassing me and telling me they will recover bill from me , they keep on calling me from following numbers-[protected](PREETI) [protected](AMIT) . Please take an strict action against them ,i will be very thankfull if you do the need full.

                                      Regards,
                                      Namrata Chanda
                                      sir/madam,
                                      This is regarding vodafone harassing there consumer's offering them fake plans which are not practical.I have a vodafone connection ,number [protected] in my name.One month back i have taken a new plan 199 which they told me this plan has 20,000 sms free.then after 3 days when i started my messages there harassment starts, sending me sms's saying your vodafone mobile phone usage of rs.....is reaching credit limit.we request for an interim payment for uninterrupted services. After 1 day they stopped my outgoing .then i spoke to one of their customer care executive and he said the same langauge to pay the interim amount if i want to start out going again.I had no option left because my business gets affected.so i deposited some amount.After every 4 days they started sending me same message saying interim payment.Then they stopped my services again.I called up once again to there customer care executive.to know why they doing so? they keep on harassing me.how my credit limit crossed? they told me that what ever messages i am sending they are charging me @ 50 paisa.i shocked to hear that.they told me that this is the process of our billing.that we charge you 50 paisa before the billing.once your invoice been made we give u the discount as per plan.i got confused and the very same day i got another message saying your bill for march of rs.....due on ....date,in this bill they had given me the discounts.then the very next day i paid the balance amount(i had paid them the interim amount-there bill amount=balance amount).the very next day they sent me the same message again regarding interim payment as i got there exceeded credit limit messages again and again.now today they stopped my outgoing servies once again.i called up the customer care executive rashmi.i made her understand that i have a plan off 199 which has 20,000 sms free.how my credit limits exceeded.she again told me that please make your payments if i want to continue my outgoing.she told me all your sms cost you @ 50 paisa before billing.then i told her that how i will be able to avail such scheme.in this case if i sms 20000 (which is free as per plan) i have to make interim payment again and again as per there process and then she kept phone on blank.i waited for her response but she didn't turn up....then again i called up another women executive did the same thing to me.they already charged me advance plan 199 in my previous bill.this is the regular harassment for me.i can't change my number because my business gets affected.can't take these kind of harassment any more.please help me.

                                      Vodafone — Harassment by sending multiple messages

                                      I am using this connection from the past 2and 1/2 years still I would be happy to disable Vodafone connection.
                                      I am receiving daily 5 to 10 messages from Vodafone,
                                      I send a mail for them regarding this (DO NOT DISTURB)
                                      This is not simple issue for as my important personal messages has no space to fit in.

                                      I know some promotional activities are OK, but I can't bear this any more.
                                      I am switching to Air tel.
                                      Coz they respond better.

                                      Thanks
                                      Kiran
                                      Even though I have complained earlier about harassing calls I would again reiterate that action has to be taken against the woman who repeatedly made calls when I had been on roaming in Himachal Pradesh and other areas where Vodafone had accessible range. Why do you have to question your customer where he is travelling? Why do you have to question your customer when he will come back home? What do you receive by doing this? This is a horrible experience which I never had with any other service provider.

                                      Constant calls on roaming made me lose money. It was in 2008 June and July. The last call I received was in July. This is not how you respect your customers by calling them constantly and questioning their whereabouts. Are you an investigation team? If you had any issues with the customer or any doubts you should have refused the connection immediately. This is nothing but humiliation. The services of Hutch started deteriorating and it has further deteriorated to third class finally with Vodafone taking over.
                                      Vodafone continues to bill me for my numbers for which I had put a request for disconnection on 30Jan11.
                                      Inspite of writing to them a zillion times & calling them a hundred times, they continue to harass me & bill me.
                                      Im not sure if the authorities at Vodafone are remotely concerned about what is exactly happening with their customers... Im worried if they even CARE!!
                                      Now they are claiming that I had given them the approval to continue my numbers... & hence they are billing me!!! This is nuthing but utter LIES... I had switched to another service provider before I surrendered my 2 numbers & hence they havent been in use. I hope someone responsible frm Vodafone reads this & takes action against their lousy billing & support centre.
                                      hiiii sir this is manideep from Hyderabad .i am using vodafone network phone .

                                      complaint reason
                                      actually i need to change my network through MPT(mobile number portability) so i send the message to 1900 but i didnt get the message from that services because of vodafone network blocked that services and that they barred the incoming message services to my number and also they barred incoming and out going calls because of same reason they are doing harashement like suspending mobile services

                                      Thanks in Advance
                                      Manideep [protected];[protected]
                                      My wife paid the July bill by calling the Vodafone representative at my place in the amount of Rs. 920 (Bill Receipt attached). however, Vodafone is not able to trace this payment at their end, maybe the collector never submitted the amount to Vodafone. Despite sending the Scanned copy of the receipt multiple times they are still not able to resolve the issue at their end. We even called the Vodafone people at 111 and everytime got to speak with a different person and explaining him/her the situation again & again and when asked if I can speak with the supervisor or some superior person they make false excuses stating the supervisor is busy or the person is not picking the phone.
                                      Now today we received an email stating that "We would like to inform you that as per our records Vodafone mobile number [protected] is suspended due to non payment dated 21/08/11. As per our records 1622.66 amount due on your Vodafone mobile number [protected]. Kindly clear the same to use the Vodafone service uninterruptedly."
                                      We have clearly mentioned to first clear the July due in their system and then only the remaining amount will be paid.
                                      I hereby would like to file in a case of harrasment & negligence against Vodafone India
                                      i want to know details of [protected] ... this guy is harassing my friend
                                      please mail me details and address of this guy.. thank you
                                      Respected Sir,

                                      I had taken a Vodafone postpaid connection number [protected] in march from the first bill they started charging me 150 as rental as per the marketing person it was clearly stated that 99 was the rental but again in april they sent me the 57 rs i am confused with this matter after that i called vodafone call center for the complain but they told i have to go to vodafone gallery there i went they told me we can't help it i have tried number of times with the call center they told bluntly they can't help me now i am getting calls from recovery department and they threatening me to pay 1275 rs amount which not acceptable i have already discontinued the number by going to vodafone gallery.IT IS MENTAL TORTURE TO ME.
                                      Please address the same to Nodal officer of Appelete office of Vodafone.. they will look into the matter. You will get teh details from Vodafone Website.
                                      Vodafone sucks !!! even for a new post paid connection they harras you so much!
                                      Its been more than 5 days now and they have not activated my SIM...In 5 days I have visited the office 5 times...they just dont value customers time...bloody loosers!!!

                                      Vodafone should be sued and burdened with all the more penalty and interest charges!!!

                                      I give up and would never recommend any one to take this connection!

                                      Loosers...you can never make it big this way!
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                                        vinoojain
                                        from New Delhi, Delhi
                                        Mar 1, 2012
                                        Resolved
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                                        Resolved

                                        Address: Central Delhi, Delhi

                                        Billing me on Happy2help HUGAMA Rs. 1 STORE PACK activation without my consent BY vodafone on my mobile [protected]
                                        had acitivated under Happy2Help (WITHOUT MY CONSENT). Today 1st Mar 2012 Vodafone has renewed it and deducted Rs. 5. I immediately(aftre receipt of their SMS) called 111 and asked them to cancel the subscription and return the deducted amount. I also told them I have not made any request for the said activation. Vodafone has charged for the service. The guy on 111 has promised that activation will be cancelled but refused to return the amount.

                                        FOR DEACTIVATION THE REPRESENTATIVE ON 111 ASK SO MANY DETAILS...LIKE ADDRESS CONFIRMATION, MONTHLY PLAN DETAIL ETC. BUT FOR ACTIVATION/RENEWAL NO DETAIL ARE BEING ASKED! WHY!
                                        Dec 13, 2016
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Mar 02, 2012
                                        Vodafone India Customer Care's response
                                        Hello Vinoojain,

                                        Thanks for the time on our call, trust we were able to address the matter. Please email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

                                        Regards,
                                        Vodafone Customer Care, Delhi & NCR

                                        Prepaid connection — activation/renewal of service without request

                                        Dear Sir,
                                        I have a prepaid connection with mobile no [protected] to day i have received a message from BSNL no56700 stating therein that your BSNL tune is renewed for next 30 days and debited my prepaid balance with Rs.30 reducing it to Rs.292/. In this connection I may submit that I have never requested them to renew this service and they have acted illegaly and an unauthorised debit has been made in my account just to enhance their business income by adopting such practices. Please intervene and instruct the concerned department to refund my money and not to continue such practice in future also.

                                        Please do the needful at the earliest under advice to me.

                                        Yours faithfully,

                                        Pradeep Kumar Gupta
                                        Mob No[protected]
                                        no reply to my complaint dated 21 dec 2009 has been sent to me. You are requested to do the needful immediately. this may be treated as reminder 1.
                                        dear sir,
                                        this has reference to my mob no[protected] in which everyday 5.00 rs. deducted for haapy to help service. what is that ? i request you to please look into the matter & do the needful.

                                        MY MOBILE NO : [protected]
                                        REGISTERED WITH : MANISHA SALGAONKAR
                                        MY NAME :- ASHISH SALGAONKAR (SON)


                                        thanks & Regards,

                                        Ashish Salgaonkar
                                        I also had a similar issue on my mother's pre-paid connection, where she was getting messages "Re1 Store pack has been renewed" and it used to deducted 5/-. The call center insisted that this service has been activated by the subscriber by connecting to internet through mobile on a certain date and time. Funny things is, my mother doesn't even know how to access internet. I checked all the call/message logs to check any confirmation regarding the subscription of this service, but didn't find any. We don't have any way to prove that she didn't activate this service. Is this cheating in broad day light by the service providers on pre-paid connections ?? I would be interested in knowing how many people till now have called Vodafone with similar complaint and what is the revenue generated by Vodafone through those subscribers for this 'Store pack' service.
                                        My Dad had exactly the same problem with his Vodafone pre-paid. We have yet to call up Vodafone and complain. This is daylight robbery - nothing else! Has anyone got their money back?
                                        I have the same problem too. U know what first I tried cancelling the subscription, which I have never subscribed before, via msg...for 4 times..n yet i got that annoying balance sucking msg...[It says right there in the msg "To Cancel send CAN MM to 111/144"]...I was a fool for trying that..In the end my deduction was Rs.5 + msg sent charges...when i called CC n told about the Msg to the representative, he then started asking silly questions like since when did i start using the no., what was the address that i filled in the form, what was the last amount i have recharged for... C'mon Vodafone...the msg has already given me headache..n with all that QUESTIONs...are u trying to give me migraine...well after a pissed off conversation the representative informed me he is proceeding with the cancellation and IT'LL BE CANCELLED IN THE NEXT 24 HRS...forget about the cost deducted its never going to be refunded...
                                        let me tell you something...VODAFONE SUCKS BIG TIME...plz dont mind my language(fellow victim)...
                                        I am never using this service...and there is also a so called "Option of switching to other Network"
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