[Resolved] Vodafone — Not deactivating the no. & also not reducing the bill amount of that no. | |||
Hi, Please go through the chain of mails with Vodafone, but after 15 days also not getting the solution. Due to this my work is getting affected & i have to incure the losses. I request you to please look into the matter & help in for the compensation of Rs.10,000 from Vodafone. Thanks & Regards, Manoj From: Kansal, Manoj Sent: 28 April 2010 10:30 To: corporatecare.[protected]@vodafone.com Subject: RE: Service for your Vodafone number [protected] [REF:[protected]] Already 72 hrs completed. Resolve it asap otherwise i am not going to pay the bill of another no. also [protected][protected][protected][protected] From: Vodafone Care [corporatecare.[protected]@vodafone.com] Sent: 24 April 2010 11:58 To: Kansal, Manoj Subject: Service for your Vodafone number [protected] [REF:[protected]] Dear Mr. Manoj, Thank you for your email dated 23/04/10 about the service for your Vodafone number [protected]. We are sorry for the inconvenience caused to you. We wish to inform you, that we have already escalated the issue to the network team and we will get in touch with you with in 72 working hours. Incase you need further assistance, please do call or email us. We'll do our best to assist you. Happy to help, Alekhya Vodafone care Contact Numbers: Postpaid: +91-[protected]/111 (Toll free from Vodafone phones within the home network) Fax number:[protected] E-mail: corporatecare.[protected]@vodafone.com Website: www.vodafone.in ---- Original Message ---- From: manoj.[protected]@accenture.com Sent: 23-Apr-2010 18:01:08 To: corporatecare.[protected]@vodafone.com Subject: RE: Service for your Vodafone number [protected] Still waiting for reply. i will not pay the bill of another no. also if you will not resolve it asap. I will not pay the late fees also as last day for paying the bill is 26th April'10. ________________________________ From: Vodafone Care [corporatecare.[protected]@vodafone.com] Sent: 21 April 2010 14:58 To: Kansal, Manoj Subject: Service for your Vodafone number [protected] [REF:[protected]] Dear Mr. Manoj, Thank you for your email dated 21/04/10 about the service for your Vodafone number [protected]. We are sorry for the inconvenience caused to you. We wish to inform you, that we have escalated the issue to the network team and we will get in touch with you with in 5 working days. Incase you need further assistance, please do call or email us. We'll do our best to assist you. Happy to help, Surekha Vodafone care Contact Numbers: Postpaid: +91-[protected]/111 (Toll free from Vodafone phones within the home network) Fax number:[protected] E-mail: corporatecare.[protected]@vodafone.com<mailto:corporatecare.[protected]@vodafone.com> Website: www.vodafone.in<http://www.vodafone.in> ---- Original Message ---- From: manoj.[protected]@accenture.com Sent: 21-Apr-2010 10:02:11 To: corporatecare.[protected]@vodafone.com Subject: RE: Service for your Vodafone number [protected] Still waiting for your reply. Resolve it fast, otherwise i have to take necessary action. Regards, Manoj [protected] ________________________________ From: Vodafone Care [corporatecare.[protected]@vodafone.com] Sent: 16 April 2010 19:10 To: Kansal, Manoj Subject: Service for your Vodafone number [protected] [REF:[protected]] Dear Mr. Manoj, Thank you for your email dated 16/04/10 about the service for your Vodafone number [protected]. We wish to inform you, that we have escalated the issue to the network team and we will get in touch with you with in 3 working days. Incase you need further assistance, please do call or email us. We'll do our best to assist you. Happy to help, Krishna Vodafone care Contact Numbers: Postpaid: +91-[protected]/111 (Toll free from Vodafone phones within the home network) Fax number:[protected] E-mail: corporatecare.[protected]@vodafone.com<mailto:corporatecare.[protected]@vodafone.com> Website: www.vodafone.in<http://www.vodafone.in/> ---- Original Message ---- From: manoj.[protected]@accenture.com Sent: 16-Apr-2010 15:57:22 To: corporatecare.[protected]@vodafone.com Subject: Deactivation of no. [protected] Hi, I am using vodafone's no. [protected] from last 6 months. In the month of Feb'10, i have taken one more new connection with no. [protected]. But due to some reasons i didn't want to continue the no.[protected]. I called at customer care (111) & asked them to deactivate the same on 10th March'10. They told me to visit vodafone gallery for the same. I visited the galley (Madhapur) on 11th March'10 & asked them to deactivate the no. [protected] but they told that "system is down & we can't see the status right now. You just send the mail at vodafonecare.[protected]@vodafone.com<mailto:vodafonecare.[protected]@vodafone.com>". But i didn't got any reply. Now i got the bill & again you charged me the rent for that no. Then again I visited your vodafone gallery on 12th April'10 but got the same reply "system is down & we can't see the status right now. You just send the mail at vodafonecare.[protected]@vodafone.com<mailto:vodafonecare.[protected]@vodafone.com>". I had sent the mail on 13th April'10 & got the acknowledgement saying will be resolved in 48hrs. But after 48hrs. also i didn't got any reply then i called at 198 & they told me to send the mail at corporatecare.[protected]@vodafone.com<mailto:corporatecare.[protected]@vodafone.com>. I am really fed up with your services now. I have not made even a single call from that no.([protected]). Now I am requesting you to deactivate that no. ([protected]). Also reverse the amount (Aprox. Rs.137) charged for that no. ([protected]) from my present bill. If you can't do that then i am not at all interested to continue with vodafone. You please deactivate both the nos. ([protected] & [protected]). Pls revert me asap. Thanks & Regards, Manoj Kansal This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 18 Comments | |||
Comments
vodafone- postpaid — 2% reduction in bill
I have 6 home cug connections taken in December 2008. While signing the forms the executive said that I'll be getting 2% reduction in my bill every month if I pay by credit card. Nothing like that has been provided in the bills so far. Will it be taken care.ACCENTURE SVC PVT Ltd — cancellation of vodafone postpaid connection
hi vodafone.This is sudheer kumar i took the vodafone postpaid connection while I was working in the mumbai but now I am working in Hyderabad olocation so could you please cancel my vodafone postpaid connection
i took the number 20 days ago
my mobile number is [protected]
hi
Am using vodafone connection's no [protected] from last 2 months, but in the month of feberuary- 2011 i have given complaint to deactivate my vodafone connection, now on 2-may-2011 i got 3 months post paid rent bill, they have charged 641/- for 3 months rent, as i have given complaint in the month of feb-2011 then onwards i was not using my 2 vodafone connections, so i am not going to pay the 3 months bill,
kindly revert me once get the complaint
Regards
P NagaRaju
Am using vodafone connection's no [protected] from last 2 months, but in the month of feberuary- 2011 i have given complaint to deactivate my vodafone connection, now on 2-may-2011 i got 3 months post paid rent bill, they have charged 641/- for 3 months rent, as i have given complaint in the month of feb-2011 then onwards i was not using my 2 vodafone connections, so i am not going to pay the 3 months bill,
kindly revert me once get the complaint
Regards
P NagaRaju
A MAHESH I WANT 2 CANCEL MY VODAFONE CONNECTION [protected] COZ I M USING OTHER CONNECTION TATA PLS CANCEL MY VODAFONE POSTPAID CONNECTION IMMEDIATELY PLS DO RPLY OR MSG MY NEW NO ON TATA [protected] AND I WILL PAY ALL THE DUES TILL DATE. THANK U
hi,
I a mahesh hav send u complaint regarding my vodafone postpaid connection on 8 jul 2011still u havent disconnected my postpaid connection and i hav cleared all my dues till 8 jul 2011.pls take neccessary step as early as possible coz the bill is unnecessary increasing we r not responsible for the bill coz i hav cleared it on 8 jul 2011.
so kindly disconnect my vodafone postpaid no.i.e [protected].pls do rply me or msg on tata no.i.e [protected].
sir kindly accept my complain and disconnect my no as early as possible.
THANK U ®ARDS,
A Mahesh.
I a mahesh hav send u complaint regarding my vodafone postpaid connection on 8 jul 2011still u havent disconnected my postpaid connection and i hav cleared all my dues till 8 jul 2011.pls take neccessary step as early as possible coz the bill is unnecessary increasing we r not responsible for the bill coz i hav cleared it on 8 jul 2011.
so kindly disconnect my vodafone postpaid no.i.e [protected].pls do rply me or msg on tata no.i.e [protected].
sir kindly accept my complain and disconnect my no as early as possible.
THANK U ®ARDS,
A Mahesh.
hi
i mahesh hav send u a complaint regarding my vodafone postpaid connection pls disconnect my no. as early as possible.
i request u kindly go through my complain of my no. [protected] and pls send me a mail on this email id i.e. [protected]@yahoo.com or send a msg on this no.[protected] as soon as u disconnect my no.
thank u,
mahesh.
i mahesh hav send u a complaint regarding my vodafone postpaid connection pls disconnect my no. as early as possible.
i request u kindly go through my complain of my no. [protected] and pls send me a mail on this email id i.e. [protected]@yahoo.com or send a msg on this no.[protected] as soon as u disconnect my no.
thank u,
mahesh.
Vodafone — reduction of 5 rs by sending msg on a particular no.
my no.is [protected] usin.. vodafone..since last 2 years,, but nw a problem has arouse...on a particular ..whenevr i call or msg.. 5 rs is deducted from my balance.. so jus wanna no y all dis is happniin..i have cmplaint abt dis before bt no action has ben taken.. !.. kindly look after dis.. asap! hi
i muralikrishna my group no:[protected] to [protected] was call charged what is the reeson so please find out my bill last dec my contact no [protected]
i muralikrishna my group no:[protected] to [protected] was call charged what is the reeson so please find out my bill last dec my contact no [protected]
hiii i m using vodafone postpaid connection no [protected]... please convert my postpaid connection into prepaid connection... as i am moving out from hyderabad ... please make it urgrent... thanks...ashish...
hi i m manish bora, i hve taken a postpaid connection of no [protected], in secunderabad region.nw i want to get my connection terminated..please do it as soon as possible.i hve cleared all my bills n payments.i request you to terminate my connection.i hve visited my nearest vodafone care also.
hi i am v.ramesh, i have taken a postpaid connection no- [protected], in RKS MOTORS PVT LTD, Malakpet, hyderabad. please cancel my postpaid connection immediately..
Good evening. This is ISMAIL GUNDLAKUNTA From Hyderabad. I Have 2 vodafone postpaid connections.The 2numbers are having corporate plan connection's.monthly rental plan 149.my numbers are [protected], [protected].My plans are having (cug) connections also.But Vodafone company has not send the bills every month regularly to email-id.And my plan having free iteam wised call list.But the company not send to iteam wised call list every month. Iam already 4times to call the customer care representatives.We told ok iam sending the bill to your email id.But we could not send the free iteam wised call list.My email-id [protected]@gmail.com
so please solve my problem and help me.
ISMAIL GUNDLAKUNTA
so please solve my problem and help me.
ISMAIL GUNDLAKUNTA
Please don't activate any ALERTS and OFFERS without intimation
Yesterday 21Rs sms offer activated double time please deactivate once
Thank you
Yesterday 21Rs sms offer activated double time please deactivate once
Thank you
hi
my name is harvinder rana my vodafone number [protected], [protected] mujkho number use karta 6 month ho gya ha aaj tak aap traf se mujhko kbhi bill recive nhai hua har month custmer care mai call karta hu compland karvta hu par aaj tak bill nhai mela pls sir aap se requist ha ke mere problem ka aap juldy solution kro or plz mera [protected] number par call karka jarur batana mai har month time se bill pay karta hu par mujho aaj tak mera bill ke copy nhai mele h sir mere english kuch kharab h us ka leya sorry sir .|
thank you sir
from harvinder rana
contact number [protected] ; [protected]
my name is harvinder rana my vodafone number [protected], [protected] mujkho number use karta 6 month ho gya ha aaj tak aap traf se mujhko kbhi bill recive nhai hua har month custmer care mai call karta hu compland karvta hu par aaj tak bill nhai mela pls sir aap se requist ha ke mere problem ka aap juldy solution kro or plz mera [protected] number par call karka jarur batana mai har month time se bill pay karta hu par mujho aaj tak mera bill ke copy nhai mele h sir mere english kuch kharab h us ka leya sorry sir .|
thank you sir
from harvinder rana
contact number [protected] ; [protected]
Hi,
I am using vodafone Postpaid number.I just want to migrate it to prepaid.Can anyone help me?
Thanks,
Bhavana.
I am using vodafone Postpaid number.I just want to migrate it to prepaid.Can anyone help me?
Thanks,
Bhavana.
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Vodafone — Not sending me bill
I am usisng vodafone connection since last three years, earlier it was a corporate connection but since last six months, i have converted it to personal connection, so now the bill is paid by me only. I get reimbursement form my present company for my monthly mobile phone bill, but for that i need to furnish a copy of bill which i am not getting from vodafone.Every time i have to make many request either by sms or by email for geting a copy of bill, but no one is listening, every time I get some automated replies like thanks for writing to vodafone etc. I am very irritated with this behaviour, every time i have to go to vodafone outlet and ask for bill, i needd the hardcopy of bill every time. it is very frustrating to write so many mails for getting the bill, which otherwise should come automatically . Pls look into this and resolve. The executive name who wrote to me is Debashish Mohapatra.
Regards
Nivedita