Vodafone India Complaints & Reviews

hi i am rahul from panchkula. one no frmn vodafone care that is [protected]. name of the employee is simran. she told me that i[censored] pay ur bill of 1000 we will open urs outgoing of my no [protected]. ...
and i paid the bill still my nors outgoing is not going to open even she behave badly and said pay more bill and cuts the bill
she disturbs me fron last 5 6 days .
do some action
rahul

Dear sir /Madam
I have purchased new handset model No. VF-527(MAGIGC BOX MPGS) Sl. No. [protected] from your vodafone store Bhopal MP Nagar on dated 19/04/2010.The following complaints are found in the handset from the date of purchase.
1. voice is not clear & audible at either end.
2. Functions are too much slow like hanging condition.
3. Battery Back up is less than 1/2 an hour talk time
In this regard I have contacted several times to your authorized Rep. Mr. Sameer Siddiqui Mob. No. [protected] at Bhopal, but I am not getting any positive response from him.

Hope you will take initiative in this matter.
Regards
Raj Narayan
Contact No. [protected]
email [protected]@ gmail.com

Hi
Could you just mail me the name, address and other details of the number [protected] fast now to my mail
Thank you in advance
Lauren

I am a serving Junior Commissioned Officer in Indian Army working for 18 years. I have been purchased vodafone sim (Prepaid) from a retail shop in gorpadi village, Pune district, by the time i purchased the sim i had submitted my documents which includs serving certificate with photo id duly attested by an officer with round seal as well. According to retail shop (Mobile solution centre gorpadi) my documents were rejected since service no was not mentioned in the certificate, by the time i recharge my phone with an amount (300+) and was using it, very next day after its rejection i rectified the mistake and resubmitted the same to the retail shop further to mr Ashok by the retail shop owner for onward submission to concern. After waiting for 20 days i got fedup with all above i personally (third time as a whole) once again submitted my docu at Vodaphone office at camp, pune particularly Mr Sachin on 17th May 2010 and i was promised to get my problem solved with in two working days accepting my documents all correct. When i approached him even after four days i.e on 20 May 2010, he started searching for my documents and after some time said, there was some over writing on my PIN number. He once again asked for new application. Ok i again submitted (fourth time) my documents in return he promised me 100% it will activate on same night but till date 23 May 2010 my SIM is not activated. i am asking to the cocern is this the way to dealwith a consumer? Such irresponsible should be treated properly.

Sir
I have got a message that 30 rupees have been deducted from your balance for the activation of bhakti alerts on my number [protected].
This has happened for the fourth time and has been faced by lot of vodafone users.
Kindly look into the matter and help me getting my balance back this time and avoid such inconveniences to users cauased by these opearators.
Regards
Sanat
[protected]
[protected]

Respected sir mere father sri bhagwan swaroop kulshreshtha s/o-sri ramji lal kulshreshtha r/o-e-533, kamla nagar, agra office address-tehsil-etmadpur dist.-agra ko tehsil lable se ek sim card no.- [protected] post paid provide karvaai thi. Or bola tha ki saath main free handsat bhi provide karaaenge, to mere father ne kaha tha ki yadi handset nahi mila to sim nahi lainge.. Respeted sir abhi tak aapki companey ne handset nahi diyaa hai or father ne sim ko use nahi kiyaa hai, aapke employee ko jo ki fi address verification ke liye aaya tha ko sim close karne ko bol diyaa tha. Notice once again karaana aahta hoon ki sim tabhi start karna jab yadi handset aapki company provide karaaye othervice is sim ko closed kar dijiyegaa... From — navneet kulshreshtha advoate e-533, kamla nagar, agra-282005 (U. P.) mobile no.-[protected]

i have been trying to log in to the vodafone page using the id and password they provided, but still its not accepted... this is one of the worst sites i have ever visited.. no synchronozation at all... 1 page aks you to start from the first page, while the other does not accept your id in that page and ask you to move to 2nd page... whereas it is not possible to move to 2nd page without filling up the 1st one... how can such a company create such a worthless site,... horrible... don't know how to serve the customers well...

I am Tippusultan M Nadaf, [protected] and [protected] these two numbers are belongs to me. As I requested for my email updation and bill details for both the numbers. but recently my email is updated in my First number, but they have cut my outgoing and incoming calls for my second number . Without seeing my bill details of the both the numbers paying bill is not possible. now registering in vodafone website for my second number it is verry difficult, because there is no service. when we contact customer care there response is verry poor, Please do the needfull.

Sir,
My name is K.S. Bhatia and I have Matrix vodafone connection vide phone no.[protected] which was on a two years advance rental plan and the duration of two years expired in the month of October,2009. Since then I have made several attempts to get the connection disconnected but I am afraid that all my attempts failed and instead to my surprise the Company Matrix is sending the monthly rental bill to me. You are therefore requested kindly get my connection disconnected and save me from further harrasement as I am not using the same since Octobner 2009.
Thanks
K.S. Bhatia
Ph: [protected]

I had brought a Vodafone Esser Sim card on 15th May, 2010 from a nearby vodafone retailer. The Telephone line was activated as soon as I took the line.But it was disconnected on 17th May, 2010 because according to them I didn't submmitted the document within three days from the day of purchase. But I had submitted the document only on 16th May, 2010 to the retailer. My telephone line is still not activated.

hi,

i am mukesh and my vodafone no [protected]. i,ll recharge rc 96 to take unlimited internet on mobile. first 5 day i'll not use internet then i'll call customer care then he say technical problem in sever, then atfer 5 day internet connect in my mobile now internet not work properly.all the messanger and other internet service not work then call customercare anyone not anwser properly and gose to hold after not to talk with me. last time i'll call to customer care 18th may time 7:30 pm then i talk with mr schin and i'll say my problem then his answer pls hold and 29 minute and not to talk with me
its really painful for me to think that vodafone works this way.
Please can someone look into this.
Regards,
mukesh

hello sir

i am deepak uppal
today on 20 may 2010 time 10:53 am i got call on my no. [protected] from vodafone customer care person. no. is [protected].

i dont know the name of that person
he called me and i am busy on that time he is talking about plan for 65 rupee package on postpaid to free vodafone to vodafone 500 mins.

i just saying yes yes to him.

later i said that i am little busy i hear your plan.
then he reply

"sir maine sara plan bata diya aab aap keh rahe ho main busy hun.
pehle nahi bata sakte the"

then i said him. i ask you to call me why u call me ?
then he cut the phone


1 st i had not ask u to call me
2nd i[censored] call me how can u cut the phone of customer. with out listen him


i have already so many problem with ur vodafone
only problem is that i can't change my no.

thanks
hope u will take action on it


deepak uppal

Respected Sir,
My name is Shreyans Patel, and just yesterday means 18/05/2010, I spoke with Vodafone call center, and one of the executive Pradeep Rai, about my change of the ownership name of my father's add on card, which I am using it and the number is [protected]. He told me that you need not pay for the deposit of Rs. 500. and just go to nearest vodafone store along with document. Today means 19/05/2010, I went to the Vodafone store they are refused to do without deposit of Rs. 500. then I again talked with Vodafone call center and they also refused to do without deposit the I talked with their supervisor Jignesh Joshi, he is very rude while talking to me and he straight way with behaving rude denied to me.
Then after sometime again I talked with complaint department of the Vodafone call center, and the executive was Mouhmmad Sheikh, firstly he was ready to do without deposit of Rs. 500 and he also talked to me i[censored] r in the Vodafone store then give it to Vodafone executive, but at that time I was not in Vodafone store then I talked to him what happen with me, then he said put the call the hold I just check me your case. after check it he denied to do without deposit Rs. 500 I think while I was on hold, then he was talked with the Jignesh Joshi.
I have a straight complaint against the Jignesh Joshi, supervisior of Vodafone Call Center Ahmedabad H.O. he told to me whatever you want to do against me do it, even he has not a manner that how to talked with the customer. please mind it my complaint seriously

Thanking You,

Shreyans Patel

I am using vodafone post-paid No. [protected]. My latest bill from 20/03/2010 to 19/04/2010 was Rs. 627/- . The Due date was 08/05/2010. I paid the bill on date 05/05/2010 through a retailer by online transaction.

I have the transaction number of the paid bill
The transaction has not been updated on the vodafone system in my mobile account. I complaint 3 times but the vodafone have not updated the paid amount.

Vodafone call me on my No. and says that i have not paid the last bill.

Transaction No. is DLC-[protected]

MCI alerts got activated without my permission. Neither did I receive any call from them. Only received a sms on the same. Neither I know what MCI is nor I wish this service.

Vodafone - kindly rule your executives who are dpoing things without permission of the customer - or many will discontinue services from you because of these issues.

dear sir as we have spoke to mr ronaldo on [protected] and req that our bill havebeen charge wrongly this is third time , from your end people speak to us and revert us to solve our problem ,

We disagree to pay the bill of this current month as cus.executive told us 499 scheme lackberry where everhing will be free email , chat , unlimited dowload , beside i been also charge voicemail, vodaphone live and vodaphone mail connect , this charggels have been charge continously noboday has reverted last time also on my 2 trip for abroad where my sim card was not in used from europe it was been called 2 call and u charged 15000 rs person told me we will correct and forward u the credit this time is 10000 ,

its surprisingly , i want u guys to do this asap to sort out or its your customer executive mistake or else instead of 299 y i went for 499 now ppl say there is scheme for 1099 they should say me this pl take this seriouly or we will complain in JAAGO GRAHAK JAGOO AND CONSUMER COURT ALSO IT WILL BE GIVEN IN NEWS PAPER TOO , U CANT TAKE CUSTOMER GRANTED

this mail i have forwarded to vodaphone they are charged me wrongly from
jilesh m ramani ([protected]) [protected]@gmail.com

respected sir,

vodafone has charge me twice time combo terriff amount rs.118/-.when i asked to the customer service reprensentative then she is saying we can,t refund ur amount ,its already deduct from ur account.bcoz 1 terriff will work on cell in just 1 time but its not possible that 2 terriff will work on 1 cell in same duration .

my no.is [protected].

dharmendra pathak

unnao

I recently purcahsed a Vodafone prepaid connection. I wanted to use GPRS on the Plam Treo (GPRS Enable Handset). So I recharged 90 for a month validity to use GPRS, Its been a week or more.. still struggleing for them to send me GPRS settings. I have tried to call the customer care for help however the reps are not responding weel, when I asked for a manager I was transfered the call waited for some time and the call was disconnected. I have alleast spoken to about 4-5 reps. Still waiting to get GPRS. Above which I am told that the validy of GPRS for a month would begin from the date of recharge and not them sending setting. I have already lost more than a week and a lot of effort to get the settings. I still don't see any hope getting the setting soon. I work in night and its touch to chase cusotmer care reps to get simple settings. I am surprise no body have even tried calling me. All my effort to get the setting are failing. Please help.
Thanks and Regards,
Ashish M
[protected]

Hi,

I have recharged from Vodafone for Rs. 295 and I was cited the offer that I would be given Rs. 300 talktime. But even then I got a recharge of Rs. 267.45 citing that your promotional offer is invalid.

This is cheating. This bloody Vodafone is looting its customers like anything. We should take them to Consumer Forum.

Dear Vodafone Service Provider,

I have lost my SIM Card bearing no.[protected]. This happened 2-3 months before. But when i tried this number today, it mentioned that the "number is unavailable". I honestly believe that someone else is using my sim card.

Hence i kindly request you to block this sim card. Kindly notify me in case any other formalities have to be catered to.

Thanking You

Viswambharan V.S.
[protected]