[Resolved] Vodafone — BALANCE AMOUNT NOT REFUNDED

ns1001_jdp

from Ujjain, Madhya Pradesh

Address:

Bastar, Chhattisgarh

NAME: NARESH SHARMA
MOBILE NO.[protected]

Dear Sir,

This is for best your knowledge to say that on[protected]. I have received a call made by vodafone care (IVR Recorded Call) and in this call they said that my 1 paise plan has been over in few days and we have an offer for you. 1paise scheme for 1 year you will charged Rs. 20 from your main balance and after charging Rs. 20. Rs.10 has been refunded to you means you get 1paise scheme for 1 year just in Rs. 10 only Press 4 choose 1 paise plan and I press 4 then on next day[protected] Rs.20 has been deducted from my main balance. This is for your kind for information Till date[protected] I have not received Rs10 from your side. So I request you to please refund my Rs. 10 as I have listen in your call Dt.[protected].
One thing I aslo said that when I call 198 or 121 to connect vodafone to talk to customer care I have listen the following words" Sorry to say that we are not able to take action in your request in this time" immediately drop a call. please check why i am not connected to customer care 198 and 121.
Please refund Rs.10 which is deducted from my main balance as soon as possible.

Thanking you

Naresh Sharma

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Aug 13, 2020

Complaint marked as Resolved

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Comments

MARISANKAR.B

from Chennai, Tamil Nadu

Vodafone — for your knowledge

Yours mobile No. has won 200, 000 GBP in the 2009 int'l Mobile Draw. To claim your prize contact Dr.Lewis on [protected] or E-mail:[protected]@live.com
Sender:
TM-Victory
Message Centre:
[protected]
sent:
30-Apr-2009
22:31:24

HEMANT KUMAR SAI

from Chennai, Tamil Nadu

this is illegal and fake company declaring the won whose some money by sms in your mobile or cell.

pls I request to abounded this kind of activity and govt should start wake activities toward traping activitites.

more awareness is should reach through out the country.

thank u very much

Shipra1234

from New Delhi, Delhi

Vodafone — refund of balance amount

2.5 yrs back I had raised 2 requests, first in May 2008 and second in July
2008 to refund my balance amount (Rs. 1048) after closing my mobile
connection.

Mobile number was [protected]

Request numbers:

[protected]

[protected]

I went to Vodafone office at JMD Gurgaon on 2nd June. The helpdesk
person told me that cheque has been issued, but he couldn't find it and
told me that he will call me back and will tell status of these
requests.

Interesting this thing is that they didn't took my new number even to
call me.

I don't know how long these guys will make fool of customers.

I want my money back.

Shipra

CA himanshu jaswani

from Guwahati, Assam

Vodafone — not receive balance or service

I had recharge on my mobile for RS.16 but not get any service for that.I called vodafone customer care 4-5 tomes but the just disconnect my call after listening my problem then i had recorded my conversation with an executive and he is saying that we did not have any service on RS.16 recharge.Than i said if there was not any service then why not my balance is credit for this amount ? he said you have to go to our vodafone customer care centre i can't help you.I have proof of my payment for this recharge and an SMS which states that by recharge of RS/16 you get service of low rates SMS which is 10paise per SMS but still my balance is deducting RS.1 per SMS. my mobile no. [protected] (Himanshu jaswani)..