[Resolved]  Vodafone — Complaints

very disappointed with vodafone

Vodafone — Vodafone does not allow customers to use Portability facility easily.

TRAI should take strict action against Vodafone, to teach lesion to stop cheating with its innocent customers.
Vodafone doesn’t allow customers to use Portability facility easily.
Vodafone is doing nothing but looting its innocent customers by deducting balance without any information by message and when we want to know why they have done this they have no excuses but to say that we have used 3g service in stead o[censored]sing current gprs service. After that I decided to use my right and as a result of it I sent number of messages on 1900 to PORT from Vodafone to Idea, the GPRS service is the best of Idea, as I heard from my one of the friends. Unfortunately, every time I got the message that “This service is temporarily unavailable. Please try later” After that I had no option but go to consumer right court and as a result of it I made complaint as below:
TRAI has ordered for portability facility in India but Vodafone doesn't care!
Vodafone, a behind screen robber, should be vanish from Gujarat territory.
Vodafone should start open loot from people’s pocket in stead of robbing money by cheating when one trusts heartily and in reply it cheats cruelly. I am a regular user of mobile as I have a well running travelling business for 12 years, since 1999. In fact I am using cellular phones since the time when even incoming call charge was Rs. 12 Rs. Therefore I always need to maintain the balance as I not only use mobile for calling but also have to issue number of domestic and international tickets. Therefore again I recharged my no. with Rs. 500 amount and my GPRS facility was activated for many years on my Vodafone no. [protected]. The monthly GPRS charge Rs 111 was automatically deducted from my balance but unfortunately, I shocked with the surprise when I got to know that my balance goes minus. Therefore I contacted Vodafone customer care and they rudely replied that my GPRS service was deactivated and I was charged as per KB, scheme. I felt I am cheated greatly and at the same time I asked for the procedure of porting of my number. That madam first didn’t reply favourably but when I warned her to go in Grahak Suraksha she explained my how can I use my right of number portability? After that as per her information I recharged my number with Rs 30 as she informed me that I will be charged Rs 1 for a porting message request. Then I send the message on 1900 to use the porting facility but unfortunately I received the message ‘This service is temporarily unavailable. Please try again later. We apologize for inconvenience.’ Not only once but 7 times I sent the message for the request of porting and still I am receiving this message. As a result of it, I went to a famous Mobile shop, Kosamba, where I got to know that Vodafone is the biggest cheater company and there are so many complaints they receive from innocent customers and so many people have become victims of Vodafone’s injustice.
At that time I felt that if I am an educated person, will let it go then it will be nothing but there will be so many illiterate persons again become the victims of this giant’s injustice and there are so many customers who still are waiting for justice. I am also a Human Right activist, a Member of Amnest International and with the great of getting justice I urge you to take strict actions against this fraud company.
Eagerly waiting for your reply.
My e-mail: [protected]@yahoo.com
My Mobile: [protected] for temporarily and [protected] permanently.
Thanking you.
And obviously I received call from Vodafone customer care and they promised me to get refund within 5-6 days with the condition I should not write any comment in the consumer court forum. But I still have not received my refund even after 10 days of complaint and therefore I decided to use my right of Porting. I filled up form with the Unique Porting Code VG55452 at least a week ago and sent it but now I was informed by Idea Authority that Vodafone is not ready for the approval of Porting. Today it was the last day to use this Porting Code therefore I called up to Customer Care and talked with Mr. Kalpesh Shah at 7:30 pm, 19 Nov. 2011 and I got to know that systems are down and we are unable to resolve my problem. So now, I have no option but to take the support of Consumer right and as a result of it I most humbly and respectively request you to take strict action against Vodafone authority, so they never cheat innocent customers and make Porting service flexible.
With great expectations from you, eagerly waiting for your reply!
Mr. Shoeb Mulla
[protected]
[protected]
[protected]@yahoo.com

i want location this number
plz do fast

[protected]

hiiiiii

plz check the location this number
plz kindly reply me

[protected]
plz do fast

Dear sir/madam
I want to get the call records of this number [protected] please make it soon.......its very important for me

i want the details of the number [protected]
plz i need the details of the num bcz it s personal matter

mail me, this is my email id: [protected]@gmail.com

Vodafone — poor response and poor service

poor response
I am Abbas. I am Postpaid mobile customer in vodafone. In July 2011, I was applied for Bill Statement (July 2007 to July 2011) in vodafone office to claim amount from my old office. Service desk of vodafone gave a assurance to me to provide the service withing one week. but they did'nt provide the service. From July 2011 to October 2001 i was visited more than 7 times to vodafone's store. and spoke with customer care more than 40 times.. Due to their poor service i lost the chance to claim my amount from my old office. It costs around 10,000(ten thousand).. Recently i sent a written complaint to vodafone office. i got a reply call from vodafone service desk as like this..

"Sir,These kind of problem wont happen again"..

what kind of silly answer is this.?
from where i claim my loss due tho vodafone's poor response.?

Now I would like to register a case in consumer court.
what i wants to at now.?

Vodafone — Missed call from ISD +92------ no

From [protected] getting missed call when call back they didn't attend the call, and i dont know how they got my no and why they are giving missed call please see to the complaint,

Vodafone — On my number without my permission “Vodafone Music Station” service has been activated

On my number without my permission “Vodafone Music Station” service has been activated
My vodafone prepaid mobile number is [protected].
No any request was submitted by me.
On[protected] Rs. 30 rupees deduct from my vodafone prepaid account. After my previous complaint in this FORM only Rs. 10 has revert back in my vodafone account. After it next two months Rs. 60 has been deducted from my vodafone prepaid account.
When i ask to customer care Executive for this the answer of his that YOUR SERVICE HAS BEEN ACTIVATED ACCORDING TO YOUR REQUEST. But this is not true. I have make many calls in customer care for solution of my problem. But they gives me always same answer.
I am in high mantle depression by this matters. I can not think anything in daily routines. My brain can damage.

So please solve my problem. And give me the suitable cost of my highly important time.

THANKS YOU
My name - Dinesh s/o Sh. Sumer Singh
Vill.- Dhani Toda,
P.O.- Gignow,
Teh.- Loharu,
Distt.-Bhiwani,
HARYANA
[protected],[protected]

stop caller tune
my mobile no is [protected], kindly stop caller tune services
thnx

Vodafone — URGENT--Received letter for non-Payment of vodafone no which is not mine

Hi,

I have recieved a letter from Advocate for non-payment of Rs381 bill for a vodafone# [protected] i don't even know this no then why should i pay for it. Please let me know whose number is this.

Thanks,
Gunjan Sharma,
[protected]

im varsha patil, address nandre navraswadi, husband name is arjun my mobil no. is[protected]

i want my call detail of 24st oct or 25th oct, with incoming and outgoing call detail, at this time my number is used by my self and asking again for the call detail, , , , , please send me on my email dhiraj.[protected]@gmail.com

Vodafone — need some numbers and msg

INCOMING & OUTGOING MESSAGE'S AND CALL DETAIL
Sir actually i want my BILL SUMMARY OF MY CONNECTION: [protected] OUTGOING & IN COMING MESSAGES AND CALL DETAIL OF NOV - 20011 PLEASE DO THE NEED FULL PLEASE

Hi,

The vodafone Service very disappointed to me in 3G Activation.. for new people don't go for 3G activation it's a very disappoint service and not well customer service reply,

they do the work like govt office.. only promisses no work.. no implementation.. this is my personal exeperience...

please AWAY from VODAFONE SERVICES

[protected]

Vodafone — Getting unwanted call from a person

I am getting unwanted calls from this number- [protected]. i don't know this person and he is calling me again and again on my number.

the person is harassing me on phone and i am getting pissed off. so my attitude is that the person should be punished

Vodafone — Benefit

Dear sir,
Sir i join to vodafone in port my number is start in 16 November but vodafone is not give me any baneffit vodafone custmer care tell me 250 V to V mins, 50 STD mins,100 MB internet & three month 10 pass per second V to V. but my number is start in 12 days. Vodafone custmer care said that i take that all beneffit in your number but my call details tell i have not any baneffit why sir .
sir i have a complaint 21 November & 23November is this complaint is solved but not take any baneffit sir tell me in my number [protected].

I am using vodafone Prepaid mobile. the company automatic daily deduct the balance. so plz help me.

my contact no. : [protected]

[protected]
I want a details and address of the above vodafone number. please mail me fast.

THANK U

[protected]
I want a details and address of the above vodafone number. please mail me fast.