[Resolved]  Vodafone — Complaints

[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you.

Vodafone — miss call from +923427533667

i got miss call from [protected] this no is not in my use which country contains the ISD code +92 and why come miss call from this no.

[protected] no. person unnecessary calling to me many time, Please give me those number via text message on this no,[protected]

+91-[protected]
pls give me this no detail and when he talk last cal pls urgent send detail in my email
my email [protected]@ymail.com
thanku

[protected]
plz give me this no detail & address.plz send this no detail my email id. its urgent plz meri life ka sawaal hai.

Vodafone — Outgoing calls closed

Dear service provider,

I have purchased a vodafone post paid corporate sim no- [protected] on 15th Nov 2011. After 2 or 3 days outgoing calls closed due to negative verifaction. I am sure that i live at my home or company then why my address verifaction negative.
Then i contact vodafone store i found that a security sup name show that he is not working. I am working with Sapient compant cyber green but the same named sup working also sapient but other GGN site in Infospace.

I checked my security register for the same but no person from vodafone was not came at office and my home.

I am facing chhellanges as per out going calls bared.

Kindly connectv a reverifaction as my actual address and start my outgoings calls.

Regards,
Ravinder Yadav

other no is [protected]

Vodafone — New plan activate without proper information

Dear sir/Mam

As per the discussion with Vodafone executive, They had given us wrong information regarding the plan of Rs 2499/- and Activate the plan on my phone without giving me any detailed information.

Now when i asked them to De activate the same they are refusing to Deactivate the same, while during the initial discussion activation they told me if you do not want the same you an De activate the same with in !5 Days.

While Now Vodafone Representative is refusing to De activate the same Now and saying that in case of De activation we will not refund your amount.

Kindly see this matter and Help me in this case.

Vodafone — Bill wise account summary

Dear sir,
I am a prepaid mobile customer of vodafone i require the bill wise account summery from 1 October 2011 to 1 December 2011. My mobile number is mentioned below.

Thanks
Raghu Mundhada
[protected]

Vodafone — Corporate Care Delhi IDIOT People

Wish to highlight the Service provided to me by Vodafone.If any of the Vodafone team is watching this please get in touch with me @ [protected]


From: rumil.kochhar [rumil.[protected]@maxnewyorklife.com]
Sent: 02-Dec-2011 15:56
To: corporatecare.[protected]@vodafone.com
CC: kochhar.[protected]@gmail.com


-------- This memo is classified Public --------

Who the hell has given you the right to discontinue a service without my confirmation????????

no matter i dont use it for 10 months i am still paying the 99 RS and just FYI just check my data usage charges and ull know weather or not i was using the service.Are you guys [censored]in MAD?????

and how many times to i have to confirm that i need to ACTIVATE THE SAME [censored]IN PLAN THAT YOU DEACTIVATED?????

DONT YOU READ TRAIL MAILS????

BLURY BLIND PEOPLE.

i really regret using this language with you guys but you have irritated me to such an extent that i dont have any other words to express my feeling.

Thanks & Regards,
Rumil Kochhar
Policy Issuance
Extn:-9243


From: CORPORATECAREDEL <Corporatecare.[protected]@vodafone.com>
To: "rumil.[protected]@maxnewyorklife.com" <rumil.[protected]@maxnewyorklife.com>
Date: [protected]:54 PM
Subject: Deactivation of Vodafone mobile connect service on Vodafone mobile number [protected]



Dear Mr. Kochhar,

Thank you for writing to Vodafone regarding deactivation of Vodafone mobile connect service on your Vodafone mobile number [protected].

We sincerely regret the delay in replying to your e-mail and the inconvenience caused to you.

We would like to inform you that as per our records due to no usage from your side Vodafone mobile connect @ 99/- has been deactivated in your Vodafone account. Hence, if you wish to activate the same kindly confirm us back so that we can do the needful.

Assuring you with best of our services and we value your association with us.

Happy to help,
Gaurav Kapoor
Vodafone Care
Contact numbers:
Vodafone Care : 111 or +91-[protected]
Fax number : +91-[protected]/[protected]
E-mail : corporatecare.[protected]@vodafone.com
Website : www..vodafone.in
Introducing the Double Data bonanza on 3G Mobile internet plans..!!

For Rs100 get 200 MB free
For Rs375 get 1024 MB free
For Rs650 get 2048 MB free

Double Offer TARIFF will be applicable only till 31st of Dec 2011, Post 31st all customer will be migrated to Old tariff Bill Cycle wise, New surfing rate post exhaustion of free usage charged @ 2p/10KB





_____________________________________________
From: rumil.kochhar [rumil.[protected]@maxnewyorklife.com]
Sent: 29-Nov-2011 15:56
To: corporatecare.[protected]@vodafone.com
CC: kochhar.[protected]@gmail.com
Subject: Re: GPRS plan on Vodafone mobile number [protected]




-------- This memo is classified Public --------

1)I want a REASON as to why was it DEACTIVATED Without my Permission/Confirmation????

2)I want the same old Plan ie Vodafone Mobile Connect @ 99 With 1 GB Free activated on my Phone ASAP.

I am waiting for the reply on point 1 asap.I am going to highlight this further.Reply asap i dont want to wait another 2 days for a simple reply!

Thanks & Regards,
Rumil Kochhar
Policy Issuance
Extn:-9243

CORPORATECAREDEL[protected]:38:07 PM---Dear Mr. Kochhar, Thank you for writing to Vodafone regarding the GPRS plan on Vodafone mobile numbe

From:
CORPORATECAREDEL <Corporatecare.[protected]@vodafone.com>

To:
"rumil.[protected]@maxnewyorklife.com" <rumil.[protected]@maxnewyorklife.com>

Date:
[protected]:38 PM

Subject:
GPRS plan on Vodafone mobile number [protected]



Dear Mr. Kochhar,
Thank you for writing to Vodafone regarding the GPRS plan on Vodafone mobile number [protected].
We sincerely regret the inconvenience caused due to misrepresented information provided to you, we assure you that the feedback regarding the same has been forwarded and we are ensuring necessary action to prevent recurrence of any such incidence.

We would also like to inform you that as per our records Vodafone mobile connect with zero monthly rental deactivated dated 04/10/11.
We would like to inform you that as per the corporate offer with your organization we are offering below mention 2G data plan:-
Vodafone Mobile Connect @ 99 With1 GB Free
Vodafone Mobile Connect + Vodafone Live @ 198 with 3GB Free
Vodafone Mobile Connect + Vodafone Live @ 250 with 4GB Free
Vodafone Mobile Connect + Vodafone Live @ 300 with 5GB Free
Vodafone Mobile Connect + Vodafone Live @ 500 with Unlimited
Kindly confirm us if you wish to activate any of the above mention data plan so that we can assist you in best possible manner.
Assuring you with best of our services and we value your association with us.
Happy to help,
Rahul Kashyap
Vodafone Care
Contact numbers*
Vodafone Care : 111 or +91-[protected]
Fax number : +91-[protected]/[protected]
E-mail : corporatecare.[protected]@vodafone.com
Website : www.vodafone.in

Introducing the Double Data bonanza on 3G Mobile internet plans..!!

For Rs100 get 200 MB free
For Rs375 get 1024 MB free
For Rs650 get 2048 MB free

Double Offer TARIFF will be applicable only till 31st of Dec 2011, Post 31st all customer will be migrated to Old tariff Bill Cycle wise, New surfing rate post exhaustion of free usage charged @ 2p/10KB

_____________________________________________
From: rumil.kochhar [rumil.[protected]@maxnewyorklife.com]
Sent: 26-Nov-2011 10:08
To: corporatecare.[protected]@vodafone.com
CC:
Subject: Re: Internet services on your Vodafone mobile number [protected]



-------- This memo is classified Public --------

Dear Team,

What is wrong with you GUYS!!!!!!!!

I have stated a million times that the Executives have confirmed that the service is deactivated at your end and your team @ 111 have confirmed the same ,still you forwarded this concern to the technical team.

Well There is NEWS for you guys now that they too have confirmed that this service is deactivated thus leading to my Vodafone Connect not getting connected for the past 2 months.

Better have the same revived and one Suggestion-BETTER READ THE MAILS BEFORE COPY PASTING YOUR TEMPLATES and also to share with you that you guys a disgrace of service with compared to general Vodafone Service.One Becomes handicapped as he cannot even display his anger on mails.Even have requesting you a million times to call and understand my problem on my previous mails but you dont even have the ethics to do the same.

Read the trail mail "Highlighted in BOLD" again and then tell me what do you understand by that statement??????

Also to share with you,you executive told me to activate my Vodafone service TYPE ACT VMC and send the same to 111 to activate the service yesterday but the message i recieved after sending the same was "Hello! Please send with Valid Keyword." Someone needs some TRAINING!!!!

PS:-Expecting a mail without COPY PASTE's.

Thanks & Regards,
Rumil Kochhar
Policy Issuance
Extn:-9243

CORPORATECAREDEL[protected]:44:50 AM---Dear Mr. Kochar, Thank you for writing to Vodafone regarding the internet services on your Vodafone

From:
CORPORATECAREDEL <Corporatecare.[protected]@vodafone.com>

To:
"rumil.[protected]@maxnewyorklife.com" <rumil.[protected]@maxnewyorklife.com>

Date:
[protected]:44 AM

Subject:
Internet services on your Vodafone mobile number [protected]



Dear Mr. Kochar,

Thank you for writing to Vodafone regarding the internet services on your Vodafone mobile number [protected].

We sincerely regret the inconvenience caused to you.

We would like to confirm you that we have forwarded the details of your request regarding the internet connection error, to our specialized Vodafone care team. Your service request number is [protected]. We assure you that you will receive a confirmation call regarding the same from our specialized Vodafone care team within 48 working hours

Assuring you with best of our services and we value your association with us.


Happy to help

Rajesh Sharma

Vodafone Care

Contact numbers*
Vodafone Care : 111 or +91-[protected]
Fax number : +91-[protected]/[protected]
E-mail : corporatecare.[protected]@vodafone.com
Website : www.vodafone.in



Introducing the Double Data bonanza on 3G Mobile internet plans..!!

For Rs100 get 200 MB free
For Rs375 get 1024 MB free
For Rs650 get 2048 MB free

Double Offer TARIFF will be applicable only till 31st of Dec 2011, Post 31st all customer will be migrated to Old tariff Bill Cycle wise, New surfing rate post exhaustion of free usage charged @ 2p/10KB





_____________________________________________
From: rumil.kochhar [rumil.[protected]@maxnewyorklife.com]
Sent: 21-Nov-2011 14:31
To: corporatecare.[protected]@vodafone.com
CC:
Subject: Internet Not Working on [protected]


-------- This memo is classified Public --------


Dear Team,
I have followed up with the above concern in another mail and the same hasn't been resolved till date please have this resolved at the earliest.

I am writing a new mail to draw your attention to the concern i am facing from past one month and am seriously disappointed with the pathetic service of Vodafone.

Have this concern resolved as i have not been able to use my Vodafone Connect service from 4th October.Your team @ 111 always confirms that your service has been deactivated,

Please coordinate with your team !



Thanks & Regards,
Rumil Kochhar
Policy Issuance
Extn:-9243.........................................................................⇄
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The reviews expressed in this email message are the personal opinions of the author and do not necessarily represent those of the company.

The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.

WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.

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This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.[attachment "ATT91666.gif" deleted by Rumil Kochhar/Operations/Home Office/MaxNewYorkLife] [attachment "ATT91668.gif" deleted by Rumil Kochhar/Operations/Home Office/MaxNewYorkLife] [attachment "ATT91670.gif" deleted by Rumil Kochhar/Operations/Home Office/MaxNewYorkLife] [attachment "ATT91672.gif" deleted by Rumil Kochhar/Operations/Home Office/MaxNewYorkLife] [attachment "ATT91674.gif" deleted by Rumil Kochhar/Operations/Home Office/MaxNewYorkLife] [attachment "ATT91676.gif" deleted by Rumil Kochhar/Operations/Home Office/MaxNewYorkLife] [attachment "ATT91678.gif" deleted by Rumil Kochhar/Operations/Home Office/MaxNewYorkLife]
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...................................................................................⇄
The reviews expressed in this email message are the personal opinions of the author and do not necessarily represent those of the company.

The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.

WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.

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This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.[attachment "ATT50929.gif" deleted by Rumil Kochhar/Operations/Home Office/MaxNewYorkLife] [attachment "ATT50931.gif" deleted by Rumil Kochhar/Operations/Home Office/MaxNewYorkLife] [attachment "ATT50933.gif" deleted by Rumil Kochhar/Operations/Home Office/MaxNewYorkLife] [attachment "ATT50935.gif" deleted by Rumil Kochhar/Operations/Home Office/MaxNewYorkLife] [attachment "ATT50937.gif" deleted by Rumil Kochhar/Operations/Home Office/MaxNewYorkLife] [attachment "ATT50939.gif" deleted by Rumil Kochhar/Operations/Home Office/MaxNewYorkLife] [attachment "ATT50941.gif" deleted by Rumil Kochhar/Operations/Home Office/MaxNewYorkLife] [attachment "ATT50943.gif" deleted by Rumil Kochhar/Operations/Home Office/MaxNewYorkLife]
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Vodafone — Vodafone tariff

Dear Sir,
My name is Ankush Barua. My mobile no is [protected]. I was called to vodafone customer care 111 on 27-28 November 2011 for tariff plan 1 paisa per 2 second. Customer care executive told me you can recharge Rs 28/- for 1 paisa per 2 second for 3 month but customer care executive was not told me the last date of this recharge. I was recharge Rs 28/- on 1 December 2011 but i am not get benefit of this recharge and 2 December 2011 i went to vodafone care office but they was not help me and told me they cant do anything for me because that recharge is closed on 30 November 2011. My recharge Rs 28/- is totally waste. so please help me and take some action.

Thank You
Ankush Barua

Vodafone — REFUND OF DEPOSIT – VODAFONE No. 9843023142 (Relationship No. 1.168731)

Sub : REFUND OF DEPOSIT – VODAFONE No. [protected]
(Relationship No. 1.168731)

Dear Sir / Madam,

I am a Senior citizen and an Ex-servicemen. I had a cell phone, No. [protected] from BPL (now Vodafone), from Jan 2000 and had then made a deposit of Rs 2000. Because of the poor service I got the No. shifted to Cellone , BSNL; after clearing all my dues inMar 2011. Vodafone had then assured my refund with interest will be sent immediately. But so far nothing has been done. I have reminded them 21 times. (Can your Office please help me ?)

In view of the foregoing, please ask them to REFUND my DEPOSIT, with 11 year interest, -
my A/c - Relationship No. 1.168731

Thanking You,

Yours Truly,

Sd/-
(Ramachandran)

Vodafone — Connectivity

Hi,

7 years on the Network and this is what i have received from Them.

I have recently shifted my house from Malviya Nagar Delhi to Vaishali- Ghaziabad. I am now living in JMR Park Sapphire,Ramaprastha Greens.
I have three Vodafone Connections in my family and none of them have signals there. We have to run around the house to get signals. However, in the same house, Airtel Network is just fine.

Since then, I am trying to share my concern with their call center-Customer Care, they are disconnecting my calls. Whenever I am asking for a Supervisor or a Manager, the Executives are disconnecting the calls. I somehow managed to speak to an Agent this afternoon and he says that he knows the issue and it will take approximately a month to resolve my problem.

I am going crazy dealing with these guys and highly disappointed.

Any help here would be highly appreciated.

Regards,
Vikas Jaiswal
+91-[protected]

Hello sir,
Vodafone is one of worst network i had ever seen in my hometown. last month[protected] i activated 3G to [protected] . but i was not able get the benefits out of it . same day evening about 9pm my 3G got activated . that day i was not able to use it, later i started using 3g used just 300MB approximately. currency about 160INR got deducted from account even though i had activated unlimited 3g plan (worth 825 INR)... later i called customer care and registered the complaint in Bhashyam circle Bangalore. they had promised me that currency which was deducted will be refunded and also i would get 825 INR will also be credited . i registered the complaint on[protected] . i didn't receive the currency but i had called customer care many times and they ignored my complaint just before i called to customer care but as usual they are very negligent and not providing the reliable service . i am so fed up of asking for my money ... in return they have just refunded 25INR .. i couldn't use the services its been over a month now ... but they have not turned up with my complaint . i should get 1161 INR currency back my account or else they caryy over the service to this month and refund 160 INR ... hope you can understand my problem . please i need justice ...

For More queries
Contact
[protected]

Vodafone — High bill

Hi,

I am currently a vodafone subscriber of the phone number: [protected], I have just received a bill for the amount of INR 5733.05. which includes the charges for the internet for the amount of INR 3900 approx.

Subsequently, i spoke to an advisor in vodafone contact center on 19/10/2011, who informed me while activating the plan that it will be activated in 24 hours & it will be charged on the pro ration basis, however no where he mentioned that i will be getting the allowances on the pro ration basis, because of which i have used around 2gb extra data.

I also spoke to vodafone in previous month, understanding how much internet i have used & how much i am supposed to be using, however no body was ready to help me for the same, always keeps on informing me that you have to wait for the bill to be generated, now the bill has been generated & i have got the shock of my life seeing that i have got the bill for 5733.05.

Looking at this i am unable to understand if there system is unable to tell me how much internet i am using & how much i have used, i shouldn't be at fault, because every time i call the contact center i was informed that i have to wait for the bill to be generated.

Considering the customer's point, that if you take the plan for 10GB, you will be in impression that you are getting 10 GB data, if i would have kept the plan activated, i would have charged more amount, which i am really not happy with.

please tell me what am i suppose to do in this situation.

PFA my details for above mention investigation.

Name: Rahul Bhargwa
Phone number: [protected]
Email address: rahul.[protected]@hotmail.com

I need the address of [protected] and [protected]. He has borrowed 15000 from us and is not answering his calls... Please help I need his address

Vodafone — Deduction of Rs 5 for Festival Bonanza

Dear Vodafone Team,

As in my last complaint you said to mail you on vodafonecare.[protected]@vodafone.com, I did that yesterday but you didn't responded, So please stop deducting Rs 5 from My mobile number [protected] which is deducting for last 5 days also refund my moneny whatever you have deducted from my account else I will change some other Mobile service provider, because I am a very buisy Manager in an private company and don't have time for daily sending complainnts against you also I am just fedup of your this kind of deductions, please stop all this nonsense ASAP.

Amit Malik

i want a caller tune for vodafone gori teri aakhein kahe raat bhar soi nhi

hi my self ashish & i want caller tune for our vodafone number... gori teri aakhein kahe raat bhar soi nhi... so plz give it to me...

Vodafone — de activation

I have request vodafone to deactivate my coorporate plan as i m not in use for [protected] & for [protected] for this no. i m getting lots of wrong nos
so wanted to disconnect.
1st mail sent on 25.11.11 yet no reply through mail

called many times to customer care 198 but disconnected without giving information only said we are working on it

Then i walking to Borivli west Gallary before taking token the boy standing said it will take more 45 mins for my no

Is it possible to wait for 45 min in city like mumbai??????????/

i need the details of [protected]