[Resolved]  Vodafone — Complaints

Address: North West Delhi, Delhi

+91-[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you.
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Nov 10, 2011
Vodafone India Customer Care's response
Hello Pankaj,

Thanks for writing in to us and for the time on our call, trust we were able to address the issue. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Nov 15, 2011
Vodafone India Customer Care's response
Hello Venkatesh,

Thanks for writing in. Please be informed that we've sent you an email to the email ID regarding the issue. Write to us at vodafonecare.[protected]@vodafone.com for any assistance in future, or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Nov 24, 2011
Vodafone India Customer Care's response
Hello Anukumar,

Thanks for writing in. Please visit your nearest Vodafone store with ID proof and address proof. After confirmation and validation of the documents, we will be able to process your request for the call details. Email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Karnataka
Verified Support
Nov 24, 2011
Vodafone India Customer Care's response
Hello Gunjan,

Thanks for writing to us. We tried calling on the given number, but couldn't get through. Please be assured that we are working on your concern and we'll get back to you shortly with help. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Kolkata
Verified Support
Dec 07, 2011
Vodafone India Customer Care's response
Hi Rahul,

We would like to inform you that you have been charged correctly towards GPRS usage as you have received the data on a pro-rata basis. Email us at vodafonecare.[protected]@vodafone.com for further assistance, or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Maharashtra and Goa
Verified Support
Dec 08, 2011
Vodafone India Customer Care's response
Hello Reshma,

We would like to inform you that the numbers 99*****433 & 982*****33 have been disconnected as per your request w.e.f 06/12/11 and 01/04/11. Email us at vodafonecare.[protected]@vodafone.com for any further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
Dec 12, 2011
Vodafone India Customer Care's response
Hi Vikas,

Thanks for speaking with us, trust we were able to help. Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Dec 12, 2011
Vodafone India Customer Care's response
Hi Muthu,

Please email your request to vodafonecare.[protected]@vodafone.com or submit a written application at your nearest Vodafone Store so that we may be able to do the needful. You can also reach us at the aforementioned email ID for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Tamil Nadu
Verified Support
Jan 07, 2012
Vodafone India Customer Care's response
Hello Neeraj,

Thanks for your time on our call. We regret any inconvenience caused to you on our part. Please get in touch with us if you require any assistance or have any queries.

Regards,
Vodafone Customer Care, Delhi
Verified Support
Jan 09, 2012
Vodafone India Customer Care's response
Hello Saibabu

Thanks for writing to us. We tried calling on your number but it was switched off. Could you please let us know when would be a good time to call you back? You may write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Tamil Nadu
Verified Support
Jan 16, 2012
Vodafone India Customer Care's response
Hi Mohan,

We sincerely regret any inconvenience caused. Please share your number with us here http://bit.ly/zMhFm1 so that we may be able to address your concerns better.

Regards,
Vodafone Customer Care
Verified Support
Jan 23, 2012
Vodafone India Customer Care's response
Hello Victor,

Thanks for writing to us. We are working on your concern and we'll get back to you with assistance shortly. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Kolkata
Verified Support
Jan 24, 2012
Vodafone India Customer Care's response
Hi Jimit,

We've forwarded your feedback to the concerned team and are working on resolving the matter in 24 working hours. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Gujarat
Verified Support
Jan 30, 2012
Vodafone India Customer Care's response
Hi Rajiv,

We called, but there was no response. Please share an alternate number here http://bit.ly/hzNUch so that we may be able to get in touch with you to address your concern.

Regards,
Vodafone Customer Care
Verified Support
Jan 31, 2012
Vodafone India Customer Care's response
Hello Shabbir,

Thanks for the time on the call. Trust we were able to address your concern. Do write to us at vodafonecare.[protected]@vodafone.com or you can also call us on 198 (toll free) for further assistance.

Regards,
Vodafone Customer Care, Gujarat
Verified Support
Feb 02, 2012
Vodafone India Customer Care's response
Hi Manpreet,

As conveyed in the email sent to you, we are unable to process a waiver as you have been charged correctly for internet usage. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also call us on our toll free number 198.

Regards,
Vodafone Customer Care, Punjab
Verified Support
Feb 10, 2012
Vodafone India Customer Care's response
Hello BSDhani,

We tried calling you but were unable to get through. Please share an alternate number with us here http://bit.ly/A0hnl5 so that we may address your concern at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Feb 13, 2012
Vodafone India Customer Care's response
Hi Sriram,

Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Feb 14, 2012
Vodafone India Customer Care's response
Hello Vijayaneni,

Thanks for writing to us and for your time on the call. Kindly share the data card number here http://bit.ly/hzNUch for us to help you better. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Chennai
Verified Support
Feb 23, 2012
Vodafone India Customer Care's response
Hello Vignesh,

Thanks for writing to us. Kindly share your number with us at http://bit.ly/yLO0Ta so that we may assist you better. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
Verified Support
Mar 02, 2012
Vodafone India Customer Care's response
Hello Syamasundararao,

We called, but were unable to speak with you. Please note that we have registered your migration request. Kindly email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Mar 06, 2012
Vodafone India Customer Care's response
Hello Rammamohan,

We regret any inconvenience caused. Please send CAN VVA to 144 to deactivate the service. Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Mar 12, 2012
Vodafone India Customer Care's response
Hello Ruthika,

Thanks for writing to us with your concern. Please share your number with us at http://bit.ly/zgZ2EJ we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
Verified Support
Mar 15, 2012
Vodafone India Customer Care's response
Hello Nishant,

We called, but were unable to get in touch. Please share an alternate number here http://bit.ly/hzNUch and a convenient time for us to contact you. You can also write to us at corporate.[protected]@vodafone.com from your official email ID for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
Mar 24, 2012
Vodafone India Customer Care's response
Hello Anil,

We were unable to reach you on the given number. Please share an alternate number here http://bit.ly/hzNUch so that we may be able to contact you with assistance. You can also email us at vodafonecare.[protected]@vodafone.com, we'll do our best to help.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Mar 27, 2012
Vodafone India Customer Care's response
Hello RogerDsouza,

We regret any inconvenience caused. Please share your number with us here http://bit.ly/GULXFT We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Apr 03, 2012
Vodafone India Customer Care's response
Hello Partap,

We kindly request you to email the complete details of your concern and transaction to vodafonecare.[protected]@vodafone.com so that we may be able to help better. You can also write to us at the aforementioned email ID for assistance in future, we'll do our best to help.

Regards,
Vodafone Customer Care, Punjab
Verified Support
Apr 19, 2012
Vodafone India Customer Care's response
Hello Vikas,

Please share a convenient time for us to get in touch with you to address the matter.

Regards,
Vodafone Customer Care
Verified Support
Apr 30, 2012
Vodafone India Customer Care's response
Hello Apurba,

Thank you for your time on our call.

Regards,
Vodafone Customer Care
Verified Support
May 15, 2012
Vodafone India Customer Care's response
Hello Sachin,

Please share an alternate contact number with us here http://bit.ly/KJgTr7 so that we may be able to address your concern.

Regards,
Vodafone Customer Care
Verified Support
May 30, 2012
Vodafone India Customer Care's response
Hello Abdul Sami,

Please share your current contact details and an alternate number here http://bit.ly/KRfyPo We'll get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Jun 12, 2012
Vodafone India Customer Care's response
Hello Lavina,

Thanks for writing to us. Kindly share your alternate contact number with us at https://www.vodafone.in/existingusers/hns/pages/h2h.aspx so that we may assist you better.

Regards,
Vodafone Customer Care
Verified Support
Aug 06, 2012
Vodafone India Customer Care's response
Hello Abhinesh,

Please share a suitable time for us to contact you as you were busy when we called you.

Regards,
Vodafone Customer Care, Delhi & NCR.
Verified Support
Aug 09, 2012
Vodafone India Customer Care's response
Hello Abhinesh,

Please share an alternate number at http://bit.ly/S3UvJW so that we may assist you better.

Regards,
Vodafone Customer Care
Verified Support
Nov 24, 2012
Vodafone India Customer Care's response
Hello Mudassar Bagwan,

Please provide your contact number at http://bit.ly/R7kWUk so that we can address your concern as soon as possible.

Regards,
Vodafone Customer Care.
Verified Support
Nov 24, 2012
Vodafone India Customer Care's response
Hello Atul Kumar Gupta,

Thank you for your time on the call with our executive. We will get back to you with further assistance in 24 hours.

Regards,
Vodafone Customer Care, Delhi & NCR.
Verified Support
Dec 28, 2012
Vodafone India Customer Care's response
Hello Rohit,

We regret to inform you that at this time we do not provide call details services for prepaid connections.

Regards,
Vodafone Customer Care, Uttar Pradesh(East)
Verified Support
Jan 23, 2013
Vodafone India Customer Care's response
Hello Sir/Madam,

Thank you for speaking with us. We will get back to you with further assistance in 24 hours. Your service request number is [protected].

Regards,
Vodafone Customer Care, Gujarat.
Verified Support
Mar 23, 2013
Vodafone India Customer Care's response
Hello Sir/Madam (vip5786),

Trust we were able to assist. Thanks for your time on the call.

Regards,
Vodafone Customer Care, Maharashtra & Goa (except Mumbai)
Verified Support
Jun 09, 2016
Vodafone India Customer Care's response
Hi Aalap_d, We request your cooperation as we are working on your concern. Please be assured we will revert on the same to you within 2 working days. Regards, Vodafone
 
6382 Comments

Comments

Vodafone — Wrong call charges

Dear Sir,

i am a regular user of Vodafone but in the month of November month 2011.
i was using a tariff plan of Rs.49/month to make my STD calls @50paise/minute
i give request to change my plan they told me to change in billing cycle but they change suddenly in mid of month but till the plan change they did not give me benefits of previous plan.
Now they are saying the plan is not applicable in new plan and we can not give u the benefits
My mobile no. [protected]
Rajeev Kumar

Vodafone — find the address of the mobile number

+91-[protected]

I want a details and address of the above vodafone number. please mail me fast.
thank you.

Vodafone — detected sum of Rs 42 from my prepaid acct

i today e-recharged for rupees 100 of my prepaid acct.i am on roaming in the afternoon i received a call from landline number the call is from insurance company at that moment i disconnected the call and i seen my that 42rupees were dedected from my account. my mobile number is [protected] i request the vodafone services to pay back to my account as soon as possible.
I wants to know the owner of the Vodafone no. [protected]
Sir/Madam,
i was your last 6 year custmar i was not satisfied your vodafone care & not solve problems.so i ported my mob.no.[protected] (Postpaid connection)on 14.12.11.in airtel.
(1)last month i use internet only 30 minutes.its bill Rs 256.40&Rs 210.20 . bill no.[protected], dated 18.10.11 to 17.11.11.& massage charges taken Rs 51.00.in case 199 massage were free used.massage 20 about only. i complaint about this.we shall adjust it next bill after that .vodafone care service stopped next day.
(2) on 13.12.11.i have paid up to 13.12.11.bill & send porting request on 14.12.11.after 12.12.11, i did not use this number also.But on 05.01.12. voodafon sent me message ur bill due Rs. 142.47 on 05.01.12.when i deposit up to 13.12.11 so from where came my due.before 05.01.12 why have you not inform me.

if you will not solve my problem withn a week.other wise i will go to consurmer court..My mail id"[protected]@g mail.com".i will wait your ans.
thanking you.
Sharad KumarSaxena.
[protected]
i want this num name and address pelees mail me

Vodafone — Vodafone Customer Care Very Bad Response

Dear All,,

i am a USER of vodafone in Faridabad. It's a very bad network in India. I have pay about 2 to 3k vodafone bill per month untill they cut the phone at any time and after that if you want to contact Vodafone coustomer, they don't give good response.

1st. They can't pic the phone
2 nd. They take a more then 1 har to connect with Coustmor care.
3rd. Sorry sir, you have connect the Mummbi Branch, Please write down 2nd No and contact in your area..
4th. if you contact in your area.. press a lote of button to talk him.
5th.. sorry you have enter the wrong option

It's very bad experience with Vodafone. I have a request to all , plz use any other Network, but don't use Voda, b/c time is must be improtent to every one and i[censored] need any emergency help with voda, they can't help you and waist your lot of time....



Time is Improtent not Vodafone...

Mohan Sharma
Dear All, ,

i am a USER of vodafone in Faridabad. It's a very bad network in India. I have pay about 2 to 3k vodafone bill per month untill they cut the phone at any time and after that if you want to contact Vodafone coustomer, they don't give good response.

1st. They can't pic the phone
2 nd. They take a more then 1 har to connect with Coustmor care.
3rd. Sorry sir, you have connect the Mummbi Branch, Please write down 2nd No and contact in your area..
4th. if you contact in your area.. press a lote of button to talk him.
5th.. sorry you have enter the wrong option

It's very bad experience with Vodafone. I have a request to all, plz use any other Network, but don't use Voda, b/c time is must be improtent to every one and i[censored] need any emergency help with voda, they can't help you and waist your lot of time...



Time is Improtent not Vodafone...

Mohan Sharma
[protected]
Please send me name and address
[protected] i want the details and address of the above vodafone number.
please mail me fast.
thanking u.
find anumber details & address
+91-[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you.
Samiksha

Vodafone — not able to send messages

I am not able to send messages from past 3 days. Approached Vodafone customer care both over the phone and personally, but did not get proper response and was neglected.

Vodafone — Deduction of Balance on No.9999065559

I have recharged my phone with Rs.95 internet pack on Jan. 1, 2012 and started using that pack. On next day I faced a problem I found that (on Jan. 2, 2012) while using internet my balance of Rs. 165 (Approx.) was deducted from my balance for using internet and my Internet Pack was cancelled without any message.

For this I have contacted with customer care many times and I also been to Vodafone Store but I have not received any positive response. Since last 6 Days I have complained thrice but I did not received any response at all.

I have also try to E-Mail vodafone customer but all of my tries ended in vain.

Therefore you are requested to help me out of this problem and refund my full deducted balance along with my internet.


Conversation with vodafone is attached
[protected]
i want the details and address of the above vodafone number.
please mail me fast.
thanking u.
[protected] person with this no was a fraud who blackmailed me and took Rs2000. If anyone knows please help me.

Vodafone — deactivation of number however payment is getting deducted

Hi,



This is to inform you that I am facing teribble problems with vodafone postpaid services. Since 2002 I am using my Vodafone number. Following are my details:

Name: Victor Roy
Address: 2,Sarada Chatterjee Lane, Kadamtala,Howrah-711101,West Bengal
Number:[protected]

From Past few months my number got de-activated since the time I took a new Vodafone sim with the same number. This New sim I took from Vodafone store resides at Howrah Maidan on the month of November-2011.Though I am paying bills continuously.
Meanwhile I tried a lot to get in touch with vodafonecustomer care for the same but every time I been told that you will get a call within 48 hours, but till date I have not received any such calls.
I am getting very disapointed with such kind of service from vodafoneend and feels embaracing to be cheated like that. Hence I request you to look into the matter.

I will be much obliged if you do the needful ASAP.

Regards,
Victor roy
+91-[protected]
can u plz tell me the detail and address of [protected] and send at [protected]@gmail.com plz
hello, i am pradeep kumar my mobile number is [protected].i have got missed calls alert facility automatically on my phone which i dont want to have it.plz would you stop it as soon as possible.
[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you.

Vodafone — portability and misplacing documents

my mobile number is [protected]
i have wrote this letter in order to inform you about my problem of vodafone portability
i had done my portability with all the necessary documents on 19th of december the thing which shold be done within 1week has taken nearly 21days.
Even after the portability within 7days my incoming and outgoing call facility were stopped on 16th january.
I went to vodafone store and asked the reason of my problem of incoming and outgoing calls facility the reason even by them was the misplacing of my documents so i gave them new documents and within 30mins they started my incoming and outgoing calls facility.
But again after 1week the problem again arisen even giving the documents again the near reason given by them was that the documents have still not reached the head office.
Due to this problem the facility of blackberry service has been stopped and due to this i cannot receive my important calls and i am facing financial looses.
The name of the person at vodafone store was mr.hiteshbhai at vodafone store in parimal chowk waghawadi road in bhavnagar
my mobile number is [protected]
so i hope that you look after this mater deeply.

Thanking you
mr.jimit shah
[protected]
my alternate number is [protected]

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