[Resolved] Vodafone Mobile Broadband Lite — Regarding Worst Service/Customer Care | |||
Hi This is Ram. I have using Vodafone Mobile Broadband - USB Stick using with my PC. First few months no issue. 2 Months before raise signal issue. I called to Vodafone Care (111). There is not satisfied. So that I write an email to Vodafone Care (vodafonecare.[protected]@vodafone.com) After few days replied my ask some questions. I give proper answer and send it. No response from there. After few days that issue is cleared. working fine. Today Signal is Excellent. But Frequently disconnected. So that I called to Customer Care (111) after few minutes a support person taken my call. I told to him my net issue. He Transferred that call to GPRS Team. I am waiting 25 minutes in line No taken anybody. I disconnected and retry again. one GPRS person talk to me. gave me some suggestions. issue not fixed. I again called to Vodafone Care. my call transferred to GPRS Team. Now waiting above 1 hour still not taking my call. What a worst Service. I getting frustrated. Warm Regards Ram +91 [protected] Was this information helpful? | |||
Dec 5, 2016 Complaint marked as Resolved Verified Support Dec 01, 2011 Vodafone India Customer Care's response Hi Ravi, We sincerely regret the inconvenience caused to you. Kindly share your number with us here http://bit.ly/vDP5bC so that we may be able to address your concern as soon as possible. Regards, Vodafone Customer Care Verified Support Dec 06, 2011 Vodafone India Customer Care's response Hi Ram, Kindly share an alternate contact number here http://bit.ly/hzNUch We'll get in touch with you to address the issue at the earliest. Regards, Vodafone Customer Care | |||
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Vodafone — Regarding worst service of customer care
The company used to charge 5 to 10 Rs for the unnecessary services which i don't want to activate. And if I talked with the customer care executive they said there is no updates in their system, even they cant transfer their call to their seniors or TLs. I am really frustrated with the services of Vodafone. And I am really not satisfied with the customer care services even it is difficult to talk with a customer care executive for that I have to follow many protocols and they charge RS .50 for this horrible service.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Vodafone mobile — WORST SERVICE
I AM HAVING VODAFONE NUMBER THAT IS [protected] PUNJAB.ITS GIVING ME LOT OF TROUBLE AS IT HAS NO COVERAGE IN THE CITY TOO.PLS HELP TO GET RID OF THIS PROBLEM.