Vodafone India Complaints & Reviews

[protected] i got call from this no
pls send me this no owner name and address

[protected] I gotta call from this number.
Please send the message to me that who is hold this number.
And also send the address.

Plz give me all the name and address &all call information inqury of this no. [protected].
Urgent Please.

Dear Sir / Madam

please help me

one wrong person call to my no for night time and he speak to wrong words in different no's so pleas send me this no owner name and address ( [protected], [protected] and [protected] )

I am using Vodafone number [protected]. From starting itself, I am not receiving bills at addresses given to Vodafone executives many times.
However, I am getting regular calls for paying an amount for montly bill. How can I validate the amount without bills?
On contacting Vodafone customer care, they agree to send duplicate bill and insist on paying payment within 24 hours.
They have disconnected my outgoing. I have written similar complaints earlier also, but no impact on companies like these.
Now, I am not able to communicate important information to my customers.
This is intentionally done. They want customer to go for ECS (Electronic clearing scheme), where they get amount deducted from credit card/ bank automatically. The client, one avails ECS, keeps waiting for bills, which is never recived normally and can not validate the amount.
TRAI has to release a policy, where, customer receives bill copy every month, on time and without acknowledgement of receipt EC can not be executed.
VODAFONE, Customer care is worst in India. It does not sounds like a professional MNC company.

hi all users,

I am one of vodafone user using since 3 years. i had 2 numbers in which one is postpaid and other prepaid, the servoce they are providing is very worst, network problem customer care always busy, and harasment ...

i am asking all users please stop using vodafone service and switch to any operator who can provide you a better service ... there are lot of reason to say these words but every one know vodafone service is not good.


Thanks and regards
Vivek.

Hello:

Have been a customer of Vodafone for the last one year, and in spite of paying a cheque payment, my phone connection was discontinued. To add to that, I went to their outlet and put in cash again and was told that the services would be restored within 2 hours and I am still waiting. Then, I got a message saying that an extra 143 has to be paid. I am lost for words.

The customer service is horrible and there are a bunch of jokers sitting there. I regret the day I took their connection and wish to convey others not to do so. I would also request Vodafone to change their slogan to "HAPPY TO HARASS TO MAXIMUM."

Over the past many weeks I have been at the receiving end of what you would call your “happy to help” service. This email I hope will bring to light, my inconvenience as a customer and a redress to a long pending issue.

The issue as it stands is that my Vodafone number has been deactivated by you due to non-payment of bill. I had made staggered payments as per my 8 year history with your company all I had to do was give you guys a call to inform that I have paid and you’d restore it soon after.

This is where the harassment starts.
• Since you have disconnected my line I can’t contact your team through my registered number.
• I have tried to reach you via alternative Vodafone numbers [prepaid] but your infrastructure and logistics lacks the bandwidth to transfer a call from prepaid to postpaid.
• I have tried to reach you via landline numbers but the IVR asks for an MPIN [if you are a registered user with “my Vodafone” you may enter the same number – is the IVR verbiage.. well I don’t have an MPIN [that’s the next story]. Now what?
• Your website gives no information on one’s billing details unless they are “registered.” When I try to register, it asks me to “sign up”???

So all in all, you have disconnected my number, I have paid as per norms, now I can’t reach your team to inform that the service needs to be activated. In the first place, I am sure you have software’s that should tell you that a number needs to be popped back in, but I guess your IT standards are evident in the channels of communication open to your customers.
In the process, here’s what’s in for you, you get to charge me extra interest on the unsettled amount by the day/month so that leaves me more in debt to your organization.

Through my experience, I have come to believe that your company displays poor work ethics and codes of conduct and that doesn’t stand in the market in the face of competition. So, please send me a copy of my outstanding bill, re-activate my line and I assure you a speedy change of service providers as soon as I settle the bill, post receipt of the same.

Hi,

My name is Justin William and I wish to disconnect my two numbers [protected] and [protected] as I am re-locating abroad and will be leaving India soon.

Name - Justin William
Address - C-702, Hill-View,
Military Road, Marol,
Andheri (East)
Mumbai - 400059

Numbers to be disconnected - [protected] & [protected]

I had visited the Vodafone store at Saki Vihar road and they advised me to send this mail to vodafone.[protected]@vodafone.com. I sent the mail, however it bounced back.

Please let me know of any outstandings so that I can do that at the earliest.

Justin William

Useless Cutomer service..

Lats 15 days I am chasing with the Vodafone Executive for my Out going service as these people are saying I have not made the payment the smae was made 10 sep through net banking and have the mesg for the same.

Customer service executive are very useless are saying that they will start the services in next two hrs but nothing is happing.

I have post paid plan of Rs 199 and plus I apying 300 rs for my Black Berrry becse of my outgoing services are stuck unnessary I ll pay this amount to Vodafone. as they are charging for customer care calls also they used to pit the call on hol.


Request you pls take the neccasrry action against them.


Thanks
Mayuri Chavan

Very useless services

Dear Concern I ported My no. [protected] from Aircel to Vodafone Prepaid used it for almost 2 yrs then I decided to make it postpaid, a week everything was fine 1 day I got the message your no. is been discontinued due to your earlier bill of another 2 no.s is pending pay it to continue the service on your current no. I dial 111 didnt get any responce then 198 same here not in service then I reached to Vodafone store to make an complaint, customer care executive said we apologies [protected] and [protected] doesnt belongs to you it is bymistakenly registered in your name we will rectify within 48 hrs, I again visit after 3 Days on Vodafone Store Mahipalpur then she said give us 12 hrs, I again visited she said both no. are registered in your name you have to pay the bills I said ok fine I'll pay the bills please give the Bill I'll pay now the turning point comes she said we are unable to provide you bills and untill unless you pay the bills we will not activate you current no. [protected], I again ask that lady dear atleast activate my no. I'll pay your bills but my no. is not working from last week you can send me bills with your sales or collectings agency at my office i'll pay, or you can give no. of your area sales head i'll talk to him she gave me Name and designation but she said I cannot provide you no., then I said that lady dear you have left no other option for me, I'll go for Consumer Court she said wherever you can go your no. will not be activate until unless you pay the earlier bills and again I stuck in argument of Bill copy she said We cannot provide you bill copy.

Vodafone — international calling bill

respected sir,
i did not call international number but bill cames Rs. 2927.
i am send you file and passward datt0665

This is the exact fraud by Vodafone on their customers. Please read my complaint so you will know the illegal hacking being done by Vodafone. This is a crimnal offence and definately needs to be brought to the notice of TRAI. Nishant

Vodafone — No Signal in my office

My phone not function in my office in village Asola, Fatehpur Beri. I registered my complaint at your costomer care no.111 many times but no action was taken on your part.
From :- Ajit Singh Tanwar
(M):-[protected]

dear Vodafone

Sir,

I AM YOUR GOPI CHAND YOUR VODAFONE CUSTOMER, SIR, MY COMPLAINT KI, ABHI-2 MERE PASS VODAFONE KI TARAF SE MISSED CALL OR MAINE DUBARA SE CALL KIYA TO MUJHE INFORMATION DI GAI, KI AAPKI RS. 25 LAC, S KI LOTTARY LAGI HAI, TO AAP HAMARE SR SIR, VIJAY KUMAR JI SE CALL KARKE LOTTARY KI FULL INFORMATION LE LENA OR SIR, SIRF 3 MINUTE CALL HUA OR MERE RS.30 DEDUCT KAR LIYE HAI...


PLEASE MUJHE ISKE BAARE ME REPLY DE...


THANKS.

YOUR VODAFONE CUSTOMER.
MY EMAIL ID-vishal.[protected]@gmail.com
mob.no.[protected].

Vodafone Mobile Broadband — Extremely low speeds

I have been using a vodafone data card for sometime and have been experiencing problems with the connection speed.When I spoke to customer care executive I was told that the speed would be around 155 kbps,whereas I don't receive a speed of more than 35 kbps.Sometimes the speeds go down to less than 1 kbps and I am unable to load any webpages rendering this data card useless.I bought a vodafone connection because I trusted that a company this big would have a good infrastructure and deliver on their promises.I think vodafone should try and resurrect this problem asap.

Dear sir,
i am Md Jawaid Hussain my mobile no [protected], also pursued with Vodafone data card no [protected] in 18-may but some problem will be faced plz contact me as soon as and remove my problem when i contact to cc it will not response thts why i with Vodafone head courtier plz solve my problem as soon as and contact me [protected]


thanking for thats
mdjawaid.[protected]@gmail.com

internet message of pack 98 2gb not recieved
i had recharged 5 days ago but still not got the confirmation message
phone no.[protected]

NOT GETTING THE INTERNET SURFING AFTER RECHARGE

I have rcharge Rs 11 for GPRS pack on 04:30 am on 07/09/2011. but the pack is not activated till.when i use internet,balance is deducted in my main account.my mob no. is [protected].so plz do needful
warm regards
keshwar

I USED VODAFONE INTERNET BY 3G RECHARGE BUT I ALL TIME USE 2G... WHY NO RESPONSE C.C.

V V POOR SERVICE

My name is Prince Ahuja. n my vodafone mobile no. is[protected] . last 4 to 5 days ..facing internet problem ... many times net disconect in these days... but no solution given by vodafone...& when i call on 198 no option to talk customer care executive.. only say about vodafone offers... m totaly abset with the vodafone service...

my 476 rupees refund in my number [protected] because 17 jun 2013 was last day internet service but your sms (your 'Quality of service dependent on total usage ' subscription ended today) was send your company 18 jun 2013 12.05 am so i was thought last day 18 jun 2013 so refund my money.

Hello,

On 12th Oct i have recharged with 16r for 80mb internet pack, and same was processed by Vodafone, but when i connect to internet and try to browse web pages, internet is giving error message saying the webpage is not available, immediately i called up customer care for help, i got revert saying the data team is busy, so call us after 30min, i did call later on and requested for call back option also . when i called second time i did reach data team, the data team listen to my complaint and said call us from different number, we will help on your Vodafone number as i was trying to connect internet thru my laptop.

so i called them from different number, they were trying to help me, they give some option which i did in my laptop, even though the net was not on my system.
so again i have to call customer care to reimburse my money, as i was not able to browse net, again they said the data team will help, so i requested for call back option and gave my timing (after 9:30pm on Monday (14th Oct), they did not call me on same but they have called on Wednesday morning 9.50, so i have requested them to help to connect net, but they have told me non of the pack are active in my number,

i am surprised to listen that, However there might be two reasons 1. The data pack valid for three days only.
2. They never activated my plan at all. i have explained same to data customer care, but they ask me to complain in customer care.

So i am complaining here for the money what i have lost, and also on negative service
16 Data package, and call charges for reaching customer care from air tel number:-around 35inr.

i recharged my mobile with 248₹ 3gb unlimited interest pack .. but when i started using it speed is too slow
then i complained about it on 25 October they said they will resolve it by 4th November i am still facing the issues and now my data pack is about to end ..
please help me
complaint number - [protected]
service provider - vodafone
state - gujrat
city - Ahmedabad
area - navrangpura
phone number - [protected]

yes i agree,
my problem also same the following:
Iam getting flash message through vodafone. i have been calling customer care but there is no option to connect customer care executive. I sent SMS that CAN FLASH but message failled. i sent email but iam getting reply message that call customer care or sent sms. So that i have been trying to call customer care last 2 months there is no option to connect Customer care executive so that some times i have been sending sms to 111 but message sending fail. Iam losting money through this unnecessary Flash message also while iam using FM or musing this Flash message is stopping my FM Radio and musics. Now what should i do. Please help me.
Thanking you,
Niyas

I also got a missed call from this number +[protected]. Luckily, I googled it and found this page. We must report it as fraud and some action must be taken for this.

These people are just cheating.They deduct amount from the main balance stating the reason of downloading in spite of having the net pack(3G)activated.75 Rs was deducted from my main balance without even an intimation.This is the second time. If you call the bloody call centre, they don't even respond properl.They don't give proper resolution and are harsh on calls.They don't transfer the calls to the managers. Worst service ever.I want my amount to be refunded.I have activated 3G net pack.What common sense they use to even say that the amount is charged for downloading when the net pack is active.

My no [protected] . i want change my demo sim to normal sim .please
Thank you

Hi,

This is to inform you that I have activated 3G services on my handset which is SONY ERRICSON C905, Handset is 3G compatible. I activated this services about 3months back and never got connected to 3G in my home[delhi] network, however if i travel outside delhi, I am connected to 3g. The main concern is, I opt for a service that I can expect mostly in my home network. I never tried to contact VODAFONE CUST SERVICES because they are not helpful, every time a call is made, i am provided with a ref number that is of no use. I do prefer VODAFONE as one off the best service provider but still their are some loop holes that needed to be sorted out.

Please help

Vodafone is always lieng and not solving the problem

3g services ae not working fine

Go to their website and there u will find a list of email ids and phone nos. of all the high authorities. Send an email to all of them saying your problem and also call some of them. These people charge money doing this type of fraud and keep filling their baggage.