Vodafone India Complaints & Reviews

I AM USING VODAFONE POSTPAID SERVICE FROM LAST 3 MONTH S
THEY ADDED EXTRA INTERNATIONAL CALL CHARGES IN MY BILL; WHERE AS I DID NOT MAKE ANY INTERNATIONAL CALL THROUGH MY NUMBER.
IN SEP 2011 THEY ADDED RS.90..00 AND NOW IN OCT 2011 BILL RS 135.00
I ENQUIRED OF THE VODOFONE CALL CENTER, THEY COULD NOT GIVE ME SATISFACTORY & CORRECT INFORMATION,

KINDLY HELP ME TO SHORT OUT THIS PROBLEM.
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I got surprise to see the September bill amount of Rs. 2231.82.
The call charges under CUG plan are very low, CUG is free & my usage is also not profound. I have activated “99 Unlimited” internet plan.

When I contacted Customer Care, they told me the amount is due to use of Vodafone Mobile Connect facility WHICH I NEVER REQUESTED TO START. So, how Vodafone can activate any value added service (e.g. Vodafone Mobile...

respected sir/madam,
i am a vodafone user.i had activated my vodafone blackberry daily plan @15.
the vodafone website shows that we can use the service for using the blackberry app world.
i am a blackberry 9700 user.
i had activated my daily blackberry plan by sending the sms ACT BIS15 to 144 and Rs.15 had been deducted from my balance
and the blackberry internet services were activated in my phone.
my...

I had recently taken three mobile connections on 31 Aug 2011. On 4th Sept I had given a complaint that I am not receiving any signal on all the 3 mobile connections both in my home and my office. Till date Vodafone has not resolved it , instead they are asking me to pay the bills. For what is the bills to be paid. My plan/ scheme is authorised 400 free CUG calls and 100 free SMS for a month. If there is no signal on my mobile how will I...

Dear sir i had a conversation with vodafone complaint dept twice actually i had recharged my phone ( [protected]) with vodafone recharge 42 through online banking on 2nd nov 2011 at 6 O clock , after recharging i recieved a message from vodafone "Thankyou for using vodafone online shop. your order id is MUTI[protected] and you have recharged with Rs 42.0", at that time i had a balance around 60 rs in my account, which was deducted...

Sir,

I had purchased a Vodafone Mobile Broadband USB Stick on[protected] model no:K3770, SN:[protected]
Cost : 1500/- Rs for USB Stick, CS NO: VKS/11-12/CS01/239, and 199/- Rs for activation Fee, SP NO: VKS/11-12/SP01/6945

The day i purchased the modem the executive told me your modem will activate on Dt: 31/10/2011 before 14:00 hrs,

In the evening when i connected the modem...

I am Vodafone Customer from last 6 Years.
I have activated my internet service. My Internet service is not activated in my mobile but it is showing activated in their system.
i m trying from 2 day but they have not solved my problem. i have got bored by calling 15 times to customer care. but everytime i got the same answer
call this number and that number talk to technical department talk to blackberry department...

Dear Sir,

I Ravinder Grover Mobile No. +[protected] customber of Vodafone since 2007, using this mobile no. in delhi from last 8 months. Before that i using Vodafone Mobile no. +[protected] in chandigarh & still using it. My Mobile No. +[protected] is already registered on NDNC. Even after TRAI Regulation i am still receiving UCC by way of SMS.

Details of 1st SMS is as under:
Sender : Rlty...

I have registered DND services on 7th july 2011. After registering DND twice i m getting sms i dont know why this vodafone is doing they really do not service their customers and wen we call to register a complaint they directly disconnect the phone line instead of guiding....

mera Vodafone number ha [protected],,,,,,,
mere pass 3-11-11 raat 12:36 ko +[protected] number se mis call aayi,,,,
or maine 1:35am pe +[protected] ye number dial kiya,,,,,
jiske mere 1 min k 45rs balance deduct hue,,,,,

customer care pe phone karne pe,,,maine kaha sir mera balnce itna deduct kyu hua ha,,,,,,,
to jwab mila ye inernational fake call thi,,,,or aapka paisa us fake number ki company...

I had a vodafone postpaid connection with number [protected] in hyderabad. As I was out of country since Jul I wasnt using the phone and unable to pay the bill.
I got a legal notice on 24th oct for bill payment and my family at hyderabad paid the amount of Rs 3700/-.
My family clearly said that i am out of india and wont be using phone but these guys deliberately didnt close connection even after settlement.
On 25th oct...

i have buy a vodafone dongal from fast track and he was comtment the activate in 2 days but that is not active and nobudy receve my call 15.10.11 purchase this dongal and pay jusj 1950rs only and my id prof on their and he was miss use this so i m complend in the police that remember me and the strict action on these associate vodafone.mx name.mr. Ramjag singh.mob.[protected]...

Hi,

I have recharge to my mobile ([protected]) from Paytm.com site. That Transaction was failed but amount was debited from my account. I have used Credit card. In Paytm my account page displays transaction failed, but account Cash balance is displays Rs.0.0. My Order Number: 5370712, Transaction Date: 24-Sep-11 19:45:02 and In order status tab status shows transaction failure like below :

Recharge of Rs.333...

Respected sir

I am a retailer cum student of CA final.
I am using Vodafone Demo sim [protected] for 5 years, and doing the transactions uninterruptedly over and above the targets set by the Distributor. I am also using the card for my personal use by giving that number to all my friends and relatives.

Now I came to Chennai for taking CA final coaching. Doing transactions while in ROAMING is not possible.br...

Vodafone is always lieng and not solving the problem...

I have bought a Vodafone 3G plan and the data card stick about a week ago.
The SIM no. is [protected] and I had taken the INR 1,250 monthly rental plan. This plan is supposed to provide me with a data limit of 5GB free and charge me over and above the use of 5GB. My number has been active only for only 3-4 days since I had bought it.
My number has been suspended again since two days. The reason told to me is that the usage has...

I use a blackberry phone and I have a vodafone prepaid connection with a plan of Rs.399 , which allows me free net browsing and other blackberry services . I have been using it for over a year now and in the past two weeks vodafone has started cutting additional money from my phone saying that I have used vodafone live on my phone ( which I have not ) , I called up their helpline numerous times only to be told by their operators that ma'am...

Seems Vodafone has started a new SCAM -

Vodafone sent a message as a link http://10.10.5.215/vodafonewap/clipx=2580800 which i accidentally opened and voila caller tune is automatically activate and set.

even i never requested the service the Customer care said i will be charged INR 15 for it.

Can this nonsense be stopped!...

Dear Sir/Madam,

I am the user of vodafone prepaid and using number from several years. But now vodafone is start making fool of the consumer. As they are having *444# services in which they are offering different call rate cutter to the consumer but what the amount is written in that services they are charging more after the scheme get activated . As we have activated the scheme Vodafone to vodafone 10p/min call charges for...

I am having a bad time with VODAFONE since I purchased the sim and decided to go with it after hearing and reading the slogan “Happy to help you” many times. I now know that Vodafone is the worst telecom service provider in India.


I am receiving an acknowledgment message every while which says “Session date: xx.xx.2011, Last session cost is x.xx INR. Consumed volume: x.xx MB” since 19th Oct 2011. I contacted...