[Resolved] Vodafone — Refund of the security deposit

gawadepv

from Chennai, Tamil Nadu

Address:

Mumbai City, Maharashtra

Dear Team,

Kindly inform me whether my cheque is ready and if not how much time it will take. Its been more than 25 days and no intimation is received from your side.

Please confirm the exact date as this matter is pending from more than 90 days check the first mail sent by me on 4th August 2010.

Thanks & Regards
Prasad Gawade
[protected]

On Mon, Oct 11, 2010 at 4:25 PM, Vodafonecare Mum <Vodafonecare.[protected]@vodafone.com> wrote:

Dear Mr. Gawade,

Thank you for your email dated 07/10/10, regarding Vodafone mobile number [protected].

Further to our conversation, we have clarified your query regarding Refund for your above mentioned Vodafone mobile number.

In case you need further assistance, please do call or email us. We‘ll do our best to help you.

Happy to help,

Sapna Doshi

Vodafone Care
Contact numbers
For Enquiries : 111 or +91-[protected]

For Complaints / Requests : 198 (toll free)

Fax: +[protected]
E-mail: vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in

From: prasad gawade [mailto:[protected]@gmail.com]
Sent: Thursday, October 07, 2010 11:34 PM
To: Vodafonecare Mum (MUM)
Subject: About the security deosit Mob No [protected]

Dear Team,

It is not possible for me to visit the Vodafone store due to busy office hours.

Therefore request you kindly send my cheque to my mailing address as soon as possible.

Thanks & Regards

Prasad Gawade

[protected]

On Wed, Aug 11, 2010 at 12:50 PM, Vodafonecare Mum <Vodafonecare.[protected]@vodafone.com> wrote:

Dear Mr. Gawade,

Thank you for your email dated 04/08/10, regarding refund for your Vodafone mobile number [protected].

Further to our conversation, we confirm that the refund cheque of Rs.500 will be refunded to you within 30 working days.

We request you to visit the store after 30 working days to collect the refund cheque.

In case you need further assistance, please do call or email us. We‘ll be happy to help you.

Happy to help,

Leena Jadhav

Vodafone Care
Contact numbers
For Enquiries : 111 or +91-[protected]

For Complaints / Requests : 198 (toll free)

Fax: +[protected]
E-mail: vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in

From: prasad gawade [mailto:[protected]@gmail.com]
Sent: Wednesday, August 04, 2010 3:01 PM
To: Vodafonecare Mum (MUM)
Subject: About the security deosit Mob No [protected]

Dear Team,

As I was checking on my account on Vodafone website my security deposit is showing Rs.0 hence I have confirmed with the customer care, which also said that my security deposit is zero. But I have paid the security deposit at the time of taking the connection of Rs.500 which is not reflecting in my account

I am requesting you to rectify the error and correct the same. I have paid the deposit and should reflect in my account, you can not forfeit my money paid without any intimation.

I am attaching the scanned copy of the security deposit receipt.

Early action will highly appreciate.

Thanks & Regards

Prasad Gawade

Mobile No: [protected]

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Aug 13, 2020

Complaint marked as Resolved

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a new maid but in vain. After a month of this drama we told him to return our money for which he sighted the agreement & agreed to refund Rs. 2000/- only.
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arunkagg

from Delhi, Delhi

Vodafone — NON REFUND OF BALANCE DEPOSIT AND COLOSURE OF SERVICE

I was having vodafone connection for the past several years ( 7-8 yrs) which was converted to life time plan. Unfortunately I forgot to recharge it during 6 month period due to reasons beyond my control. The vodafone suddenly stopped the service at the expiry of 6 months without giving me any chance to revive it while I was ready to pay the late fee if any. To error is the human being and this can happen to anybody. Moreover I was having sufficient balance left in my account of Rs 778/-.
Despite of being sending a no. of letters to various authorities at their "HAPPY TO HELP" I am not getting any reply.

Now I appeal to provide the service back to me or to refund the amount deposit in my account which I have not been able to use because o[censored]njustified closure of service.

arunkagg

from Delhi, Delhi

NON REFUND OF BALANCE DEPOSIT AND CLOSURE OF SERVICE
I was having vodafone connection for the past several years ( 7-8 yrs) which was converted to life time plan. Unfortunately I forgot to recharge it during 6 month period due to reasons beyond my control. The vodafone suddenly stopped the service at the expiry of 6 months without giving me any chance to revive it despite of various visits to customer care centres . To error is the human being and this can happen to anybody. Moreover I was having sufficient balance left in my account of Rs 778/-.
Despite of being sending a no. of letters to various authorities at their "HAPPY TO HELP" I am not getting any reply.

Now I appeal to provide the service back to me or to refund the amount deposit in my account which I have not been able to use because o[censored]njustified closure of service.