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Vodafone India Complaints & Reviews

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Updated: Apr 2, 2026
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Vodafone India reviews & complaints page 1234

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S
sundarapandian
Nov 29, 2010
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Address: Bangalore, Karnataka

While calling 121, the information i got was, i[censored] recharge with a cummulative value of Rs 830 within november 2010, then a additional talk time of Rs 42 will be credited to my account. I recharged more than that within nov 2010 but i didnt get my extra talk time. At the same time i got a message saying that if you recharge with Rs 222 , you will get talktime of Rs 264. I got this amount. When i called customer care for complaint, one guy told me that the extra talktime has been credited to you, another guy told that it will be credited within 48 hrs, another guy told that it will be done in 24 hrs, and atlast one guy told that this offer cannot be taken if we recharge for Rs 830 directly and I replied that i did a cumulative recharge only, and the response came like , not only the cummulative rechrge should be more that Rs 830, the balance should also be more than Rs 830, then only it will be provided.

Now here comes my question, if I recharge for one time, without low balance why should i recharge for next time?

When there is enough balance in my mobile why should i again and agian recharge unnecessarily? Are we mental to recharge again if there is enough balance?

Then what is the aim and use of this offer?

I have posted my mobile number and recharge details below.
10/nov/2010 Rs 210
14/Nov/2010 Rs 210
18/Nov/2010 Rs 210
24/Nov/2010 Rs 222

Phone number : +91-[protected] (karnataka)
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    K
    kadamdatta
    from Mumbai, Maharashtra
    Nov 26, 2010
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    Address: Nanded, Maharashtra

    Dear sir,
    I am balaji lohare my vodafone number is [protected]
    My number missuse any other member so i want details of this mentioned number 01 oct 2010 to 30 oct 2010.
    Incoming and outgoing numbers.

    My email id is: [email][protected]@yahoo.com[/email]
    My altratenate mobile no. [protected]

    Thanks & regards,

    Balaji lohare
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      S
      santo707
      from Mumbai, Maharashtra
      Nov 26, 2010
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra

      My cell # is [protected] and using this connection from last 10 years. I have plan of Double Value 299 and Unlimited MSG pack of Rs 149 and in that i can send the 15000 free msg montly.

      This month I have received the bill of Rs. 3116.94 and in that VODAFONE charged RTs. 8285 for msg only and given discount of Rs. 6602 and telling to pay Rs. 1600 for msg which is not acceptable as I have monthly 15000 msg local and national msg free.

      When called to customer service they are telling that DIWALI 2 Days of 4th Novmber and 5th November are BLACK OUT DAYS and as per TRI regulation whatever msg I forwarded in that two days is chargeable. But it is not updated by MSG or no one called and updated to me. It was not updated when I activated this SMS Package of Rs. 149.

      When called to Customer service #[protected] the customer service executive Ms. Reshma and Mr. Devendra not able to help for this and telling that it is not their in hand and I have to pay the bill. They are telling that this information was updated on their sites. This is not at all acceptable as we are not going and checking the sites everyday.

      On 4th and 5th November I had send only 287 msg and for that they are charging Rs. 1600 extra

      Can someone help me in this matter. As it is not updated to me prior BLACK OUT Days of Diwali by anyone from VODAFONE by msg or verbally then why should I pay the more Rs. 1600/-.

      Regards,
      Santosh Adhatrao

      Very Sad with such kind of servies from VODAFONE.
      Aug 13, 2020
      Complaint marked as Resolved 

      Vodafone — 98200557131 - Get Extra Bill Without Information Of Black Out Days

      My cell # is [protected] and using this connection from last 10 years. I have plan of Double Value 299 and Unlimited MSG pack of Rs 149 and in that i can send the 15000 free msg montly.

      This month I have received the bill of 3116.94 and in that VODAFONE charged 8285 for msg only and given discount of 6602 and telling to pay 1600 for msg which is not acceptable as I have monthly 15000 msg local and national msg free.

      When called to customer service they are telling that DIWALI 2 Days of 4th Novmber and 5th November are BLACK OUT DAYS and as per TRI regulation whatever msg I forwarded in that two days is chargeable. But it is not updated by MSG or no one called and updated to me. It was not updated when I activated this SMS Package of Rs. 149.

      When called to Customer service #[protected] the customer service executive Ms. Reshma and Mr. Devendra not able to help for this and telling that it is not their in hand and I have to pay the bill. They are telling that this information was updated on their sites. This is not at all acceptable as we are not going and checking the sites everyday.

      On 4th and 5th November I had send only 287 msg.

      Can someone help me in this matter. As it is not updated to me prior BLACK OUT Days of Diwali by anyone from VODAFONE by msg or verbally then why should I pay the more Rs. 1600/-.

      Regards,
      Santosh Adhatrao

      Very Sad with such kind of servies from VODAFONE.
      Dear Vodafone,

      Before your below mentioned reply I have written to you as below that is self explanatory.

      My Subject as captioned is correct "UNETHICAL PLAN AND SMS CHARGES AS LEVIED'' as Reliance is charging for the same SMS Plan mere Rs 39 per month as compared to Vodafone charging Rs 149 i.e. Rs 110 lesser !!!

      Beside Reliance has introduce Blackout Days effective 20th August 2010 only.

      When the said SMS plan was activated I was not inform of the alleged Blackout Days nor does Vodafone send a simple sms cautioning venerable subscribers of the Day being a Blackout Day so as to avoid charges, thus most unethical way of making money and souring relations with your long and loyal subscribers for whom you do not care.

      I am simply disgusted and will demonstrate the same when Number Portability is effective.

      Bobby Shah.

      From: [protected]@hotmail.com
      To: corporate.[protected]@vodafone.com; paymentassist.[protected]@vodafone.com; vodafone.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com
      Subject: Will be Change over upon Number Portablity/UNETHICAL PLAN AND SMS CHARGES AS LEVIED.
      Date: Wed, 29 Dec 2010 11:49:13 +0530

      Dear Vodafone,

      When an email is written to you please respond back via Email also instead of calling the subscribers as you have done, as no record remains for the same, thus this email.

      I was called today by your executive on my Subject mentioned email stating that a feedback of my email is forwarded to your marketing team, and that was the end of the conversation as far as your executive as concerned !!!

      So I had to ask with regards to the subject mentioned if the levied charges towards the SMS's is being revoked or not, to which your executive sounded rather rude and stated that the conditions towards the SMS's are well laid-out on your website and that the charges are not revocable under whatever circumstances, she also sounded as if she regretted nothing therefore NOTE WELL that I will changing over to another service provider immediately upon availability of Number Portability and upon being asked at that time my reasons for doing so, this email will be again forwarded to you.

      Sincerely,
      Bobby Shah.

      From: Vodafonecare.[protected]@vodafone.com
      To: [protected]@hotmail.com
      Date: Wed, 29 Dec 2010 13:06:57 +0530
      Subject: UNETHICAL PLAN AND SMS CHARGES AS LEVIED.

      cid:image001.[protected]@01CAA5B9.D1B010B0

      Dear Mr. Shah,

      Thank you for your email dated 25/12/10, regarding your Vodafone mobile numbers [protected], [protected], [protected], [protected], [protected] & [protected].

      Further to our conversation on [protected], we thank you for your feedback and for sharing your thoughts with us. Your feedback is valuable as it helps us enhance services for you and review our processes.

      Mr. Shah, your feedback will be reviewed by our specialized team.

      We will be unable to reverse the SMS charges, charged for the blackout dates as the same are billed accurately.

      In case you need further assistance, please do call or email us. We‘ll be happy to help you.

      Happy to help,

      Arwa Bohra
      Vodafone Care
      Contact numbers
      For Enquiries : 111 or +91-[protected]
      For Complaints / Requests : 198 (toll free)
      Fax: +[protected]
      E-mail: vodafonecare.[protected]@vodafone.com
      Website : www.vodafone.in

      cid:image002.[protected]@01CAA5B9.D1B010B0

      From: Link Vision [mailto:[protected]@hotmail.com]
      Sent: Saturday, December 25, 2010 5:59 PM
      To: Corporate Assist (MUM-NE); Paymentassist 30-60 (MAG-NE); Vodafone services (MUM); Vodafonecare Mum (MUM)
      Subject: UNETHICAL PLAN AND SMS CHARGES AS LEVIED.
      Importance: High


      Dear Vodafone,

      My Below email dated 16th Dec has not been replied to despite your assurances to reply withing 3 working Days !!!

      Bobby Shah
      [protected].

      From: Vodafonecare.[protected]@vodafone.com
      To: [protected]@hotmail.com
      Date: Thu, 16 Dec 2010 21:58:51 +0530
      Subject: Auto reply

      Dear Customer,

      Thank you for writing to us.

      We acknowledge the receipt of your email. We will contact you within the next 3 working days.

      Open up a world of convenience on your desktop! Register for My Vodafone. To know more click here

      To update your email id in our records, please send a SMS <EMail><space><E-MAIL ID> to 111(toll-free).

      If you have requested for a transfer from a company paid account to the name of the user or vice versa, we would request you to send the following details:

      * Vodafone mobile number
      * The Main Corporate Account Number
      * The new billing tariff
      * Promotions, if any
      * Services to be kept (e.g. Roaming, STD/ ISD, etc)
      * The new billing address
      * Landline contact number
      * Date of birth
      * Designation

      However, if these details are mentioned in your e-mail, kindly ignore this request.

      Please note all tariff changes and transfers will be done effective the billing cycle. In the meantime, if you need any further assistance, please do call us on 111 from your Vodafone mobile phone.

      This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.

      From: [protected]@hotmail.com
      To: vodafonecare.[protected]@vodafone.com; vodafone.[protected]@vodafone.com; paymentassist.[protected]@vodafone.com; corporate.[protected]@vodafone.com
      Subject: UNETHICAL PLAN AND SMS CHARGES AS LEVIED.
      Date: Thu, 16 Dec 2010 21:50:43 +0530

      Dear Vodafone,

      The following numbers are on my name with the same Billing address[protected],[protected],[protected],[protected],[protected],[protected].

      I am under your SMS plan of Rs 150 per month wherein 15000 SMS's are allowed per month, surely I don't even come close to the same every month.

      The SAME SMS plan is charged at Rs 39 per month by Reliance Mobile to its valued subscribers whereas I as your Loyal subscribers since the past +10 years am paying you Rs 1332 per annum over & above an Reliance Subscriber availing the same SMS Plan !!!

      See the Reliance Website stating of its SMS Pack charges... http://www.reliancemobile.com/webapp/Communications/website/Mobile/locateus/prep...

      Also as per the above link, Reliance has introduce the Blackout Days effective 20th August 2010 only !!!


      The Problem being that despite charging me a Premium of Rs 1332/- per year for the said SMS plan, Vodafone SMS Plan still has so called Blackout Days which was never informed to me when availing the said Plan !!!

      Nor does Vodafone send an Alert SMS to its Subscribers under the Plan informing them of the Blackout Days or SO on the Blackout Days itself cautioning venerable Subscribers of the day being an Blackout Day so as to avoid charges from being levied if SMS are sent !!!

      As an result of the above I as an unaware and venerable Subscriber am charged Rs 1078.50 towards SMS charges for my Bill period of 18.10.10 to 17.11.10 !!!


      If Vodafone is an ethical company it should understand well that the above is an unethical way of earning money from an UNAWARE, ILL INFORMED and UN-CAUTIONED Subscriber and my Bill should be revised immediately.

      It is however VERY Clear that Vodafone does not value my Loyalty of being its Subscriber which is right from the time when you were competing only BPL and were know as Hutch, then were known as Orange, then Back as Hutch & now as Vodafone, as, if you so valued all your subscribers you would have made sure that I am charged the best price for any Plan availed and especially made sure that I was not charged more for any Plan as also offered by your Competitors but instead you are comfortably charging me almost 3.3 times more for an SMS Pack and yet are not even reluctant to charge Unethically for the so called and un-cautioned Blackout Days !!!

      The above disgusts me as it would to all your Subscribers who are aware and yet if you are not prepared to learn as to why Vodafone will be loosing when number portability in force then only God help you.

      You are requested to revoke the unethical SMS charge as Billed to me failing which I assure that I will be the first to switch over when number portability is available.

      I further request you that weather you revoke the SMS charge or not please make sure that my email is sent to all the top Boss at Vodafone as an eye opener for them to awake up soon to the realities of competition & for loosing Subscriber Goodwill due your exploitative attitude.

      Sincerely,
      Mr. Bobby Shah.
      We should file a complaint with TRAI towards excess charges being levied by vodafone for variopus services. Even if Plans are compared Vodafone is most expensive.

      For Vodafone loyalty is not the issue but only money matters.

      Sincerely

      GAURAV DHAMIJA
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        R
        rvumesh
        from Delhi, Delhi
        Nov 25, 2010
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        Resolved

        Address: Hyderabad, Andhra Pradesh

        I have been got paid extra payment due the Vodafone negligence and requested for payback, they agreed for the same but when i settle their rest payment and then after also they are disconnected my outgoing calls stating that i am having outstanding amount, which settled I was discounted Rs. 136/- in their Indiranagar store manager, and yesterday when doing call i was hearing auto generated voice stating i have to make out standing Rs. 136/- payments immediately. Hence i called Customer care yesterday and asked for to update which I had discounted and they told it will be updated shortly and further i will not be having any problem yesterday after few minutes that auto generated voice message playing stopped and i was happy that the Vodafone is listened me for my request, and there after suddenly today morning i was calling to my client for important update which caused huge business impact in early morning i can't find any of the phone available in my street.

        Since I was sincere customer from last six years this is the first time and it is disappointed me like anything,

        My humble request to the portal directors take immediate action to the responsible persons otherwise advice me to how to go about these cheaters.

        Umesh Yekkelly
        +91 [protected]
        rv.[protected]@gmail.com
        Aug 13, 2020
        Complaint marked as Resolved 
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          A
          Ajoykrjha
          from Delhi, Delhi
          Nov 25, 2010
          Resolved
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          Resolved

          Address: Banka, Bihar

          I forgot my sim card eveywhere, so please deactivate my sim card., mob. No. Is [protected].
          Name - ajay kumar (Sim card holder)
          Mob - [protected]
          Add - karhariya, durga sthan, banka
          Pin - 813102
          Dec 2, 2016
          Complaint marked as Resolved 
          Verified Support
          Jul 24, 2012
          Vodafone India Customer Care's response
          Hello Ritesh,

          Kindly share your current contact details and an alternate number here http://bit.ly/O2Dl1O We'll get back to you at the earliest.

          Regards,
          Vodafone Customer Care
          Verified Support
          Jul 24, 2012
          Vodafone India Customer Care's response
          Hello Ritesh,

          We called you but your phone was switched off. Kindly let us know a convenient time to get back to you with assistance.

          Regards,
          Vodafone Customer Care, Mumbai.
          Verified Support
          Jul 24, 2012
          Vodafone India Customer Care's response
          Hello Ritesh,

          Thanks for your time on our call.

          Regards,
          Vodafone Customer Care

          Vodafone — de-activate sim card

          I am Prashant Chauhan. I am regular customer of vodafone.

          In between Dec 25 to Jan 27 i was not in chandigarh due to some reason.

          when i back my sim card was not working . I called to cusotmer care from a land line then he told submit their documents to the vodafone store. i went to vodafone store manimajra, chandigarh.
          They told that sim card is deactivate.
          I asked for the reason but they are refuse to give me any answer.
          at last they told it will not activate.

          Now i am in problem because my sim card exist many numbers and this is my single no. in chandigarh.
          any one who tried to contact me face a problem .

          please do needful.

          Prashant Chauhan
          vodafone no. [protected]

          Alternate no. [protected]

          Vodafone — Sim card (deactivated )

          Dear sir,

          i have using vodaphone number is [protected]. but toady company direct stop my sim card even there is balance is 150/- is there. sim card shows invaid Sim.

          Company person say u not recharge more that 6 month.

          kindly help me

          [protected]
          SIM CARD DEACTIVATE
          i lost my sim card anywhere, so please deactivate my sim card., mob. no. is [protected]
          Name - Maneesh arora(sim card holder)
          ADD- A-33 m.i.g. colony
          behind c.h.l. apollo hospital.
          indore(m.p.)

          Vodafone — deactivation of sim cards

          Recently I obtained three postpaid .vodafone sims bearing nos.[protected]. [protected] and [protected] under family/group catagory.
          All nececessary documents were submitted. Initially, rs.500 limit was given and sims were activated . Thereafter, due verification was done at my home. All documents were shown in original. Option forms for ECS bill payment and email billing were filled up by me.
          But, since last night that is 10th Sep connections have been deactivated on the ground of non submission of identification documents.
          Detailed conversation with call centre failed to bring relief.
          My points are that if documents were not submitted as alleged, how did the company raised my credit limits from pre verificatio limit of Rs 500/- to Rs. 900/- ?
          The reason given for deactivation is absurd.
          Vodafone must reactivate my nos. without delay.
          i forgot my sim card eveywhere, so please deactivate my sim card., mob. no. is [protected]
          Name - ARUN KUMAR JAISWAR(sim card holder)

          Sant Dyneshwar nagar r.19 chwal n.15 Wagle Estate Nr.Krishna rahiwashi shang Thane(W)
          mobile connectivity to my cell no.[protected] was removed from service without any sort of intimation sms or phone call so i was compelled to resubmit my document second time i was verbally informed by vodafone dombivali west gallery one ms Aarti that my phone will be activated within next 48 hrs but even after 72 hrs i am bared with the service, i have submited copy of pancard ,my photograph with properly filled registration form & latest copy of my bank passbook statement.today when i inquired once again i was told it will take another one week for activating this number by one Ms Megha at vodafone dombivali west gallery. i have recharged rs 111 talk value & 150 internet monthly subscription i am worried this company is cheating prepaid customers by denying service for which customer has already paid i hope our system will surely ask vodafone for justification to my issue
          I've done the same. But explaining my complain in just 300words was like some kind of joke to me. So please also go through the more than 1000 words complaint letter replied to you via inbox to get the exact idea of the matter and not to cry and hide your faults in the name of TRAI regulations and norms.

          P.S I've also worked for DOCOMO customer care and I am aware of how this Customer Care system works.

          Ritesh Patel.
          i have no need of my sim card plz deactivate .. My no. is [protected]
          plot no.16, hiramanpur, hawelia, sarnath varanasi
          Name- Shashi Kapoor
          I can't afford billing plz deactivate my sim card My no. [protected]
          I lost my sim unfortunately and i want to deactivate vodafone sim as per early ... my mobile no is [protected]
          Dear sir


          Kindly deactivate sim card and my mobile no [protected]
          I lost my data card with the Vodafone datacard.. I want to deactivate the sim card my number s [protected]
          My mobile No [protected] this mo. Please deactivate.
          Ramesh ayar
          I hve lost my vodafone sim as I want to deactivate my dat sim plz call me as soon as possible on dis no [protected] this is my alternate no
          DEAR SIR/MADAM
          MY MOBILE NO [protected] PLEASE DEACTIVATE.
          HARSHAD KAPADIYA.
          JAGRUTIBEN KAPADIYA
          My name vaibhav kedari please deactivate my sim card., mob. no. is [protected]
          My vodafone sim card is lost somewhere. My sim no. [protected] Is (vodafone). Please deactivate my line (both incoming & outgoing) now.
          I WANT TO CLOSE THE POSTPAID NO. [protected] RELATIONSHIP NO. 5.83179.00.00.100332 AND PLEASE DEACTIVATE THE MY MOBILE NO. . OK


          THANKS
          In accident i have lost my phone so plz deactive my vodafone number as soon as possible...
          Number:[protected]
          I was lost my phone so please deactivate my vodafonen sim card as soon as possible
          Number : [protected]
          I lost my sim unfortunately and i want to deactivate vodafone sim as per early ... my mobile no is [protected]
          i lost my phone number [protected] so please deactivate my number.
          Dear Team

          My mobile phone get lost today. Please block my SIM no.[protected]


          Regards
          HARDEEP SINGH
          Other Contact No.[protected]
          DEAR SIR/MADAM
          MY MOBILE NO [protected] PLEASE DEACTIVATE.
          Name-Maan singh Damor
          F.Name- Thawariya damor
          Add- 69-70 B-Block, Prem Nagar Nariyal Kheda Bhopal
          DEAR SIR/MADAM
          MY MOBILE NO [protected] PLEASE DEACTIVATE.
          Name-Maan singh Damor
          F.Name- Thawariya damor
          Add- 69-70 B-Block, Prem Nagar Nariyal Kheda Bhopal
          Hi please deactivate my vodafone simcard [protected].Its been 2 months since i gave in a request and even after final settlement of bill I still keep getting bills.Its inactive since a month.
          Regards
          Badri
          Sir my vodafone sim card is lost in train . so please deactivate my sim card .
          my number is -[protected], name -Rajkumar singh
          Add- pul pahalad pur, badarpur, gali no-6 new delhi -110044
          My Vodafone sim card is lost two day's before. my mobile no is [protected] please buddy deactivate this number as soon as possible
          Sir plz stop my vodaphone number [protected] my sim is lost so plz deactivate the sim
          Sir will pay my bill u give my number please urgent
          [protected]
          I can't afford billing please deactivated my sim card. my number-[protected]
          I lose my sim card. sir, please deactivated my sim card. my number is-[protected]
          Respected sir, i wantvto deactivate me vodafone number as soon as possible [protected] (Akanksha Jaiswal, gurhata chowk, sbi building, bgp)anyone can misuse it so please sir i'll greatful to you for your kind consideration.
          My Vodafone sim is lost somewhere. My sim no is [protected] . my name is sanjay gholap . please deactivate my sim now
          Ridiculous Vodafone system of deactivating prepaid SIM cards, which we took trouble to get in the first place, without any intimation whatsoever! Had recharged the data card too, and lost that sum as well. No more Vodafone.
          hey i lost my simcard pls deactivate it.
          my no . is [protected] as soon as posssible
          Iam prabagaran i'll missed my Vodafone sim before two days pls deactivate it
          Mob no:[protected]
          Address: no2, jothi nagar, gudithangi savadi, nellikuppam, cuddalore.dt.
          Pin code:607105
          Dear Customer Care,
          I am writing this email with great disappointment. I have been a loyal customer and have been using your service from the very start.

          I had the number [protected] with me, and have never had a problem. Recently, while I was in Indonesia (still am) the SIM was inactive for a few months, when I tried using the SIM again it said that I had no service and when I tried calling it, another person answered the phone.

          I want to know why was a number that has been with the same customer for years given away to someone else and that too without any warning. I have travelled with this number on month's end with it not being used and I never had a problem until now.

          All my banks, office, friends, and family have the above mentioned number. Your website says that 13-months of inactivity will cause a deactivation of the number, however I last used and recharged the number on January 2016 which is roughly 6-months. Your representative on the other hand, who was very unhelpful said it takes 90-days. Regardless of that detail, I hoped that you would have warned a long time customer that you wanted to deactivate their account.

          Please be assured that if this problem is not fixed, me and my company will no longer be using your services.
          Hi Sir/Madam,
          I've asked to disable my vodafone postpaid sim ([protected] ) by end of March-2017 itself and also paid the outstanding amount at that time.
          I was told that I'll not be getting any bills and the number will be deactivated. please do not send any bills hereafter and also ensure that the sim is disabled.

          Nivetha J
          dear sir/madam,

          Kindly deactivate sim card and my mobile no [protected]
          I have lost my mobile with sim [protected] since from april 2017, vodafone still generate the postpaid bill and force me to fill the same, but on 80/40/2017 I filled the outstanding bill of the same number, but again they generate the bill, which i could not use the same number . I am not responsible for that pending bill.
          I had lost my vodafone sim somewhere and i cant find it . I feel its being used by someone unknown, could you please deactivate my sim.
          Number- [protected]
          Name- C.Annadurai (sim card holder)
          State- Tamil nadu
          Pin -643105.
          Hello
          I am shraddha
          I have not used my vodafone no. from last three months so it is deactivated.
          I want to activate it again.
          What to do??
          Please help.
          my vodofone sim deactivated plz reactivated my no [protected]
          Wisdom Tech's reply, Jun 19, 2018
          this is my importent no plz activate 9524618654
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            A
            anubhav rastogi
            from Mumbai, Maharashtra
            Nov 25, 2010
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            Address: East Delhi, Delhi

            I have vodafone nprepaid no. [protected] earlier but i converted it in postpaid on 3 november under CORPORATE PLAN. But my number is barred on 20 november under negative verification.But the problem is that verification team met me at my working place & they also gave their welcome gift on their first visit at my given residential address which is of my brother in laws house. Besides of that verification team puts false information regarding their visit.

            When i contacted the concerned person for my corporate plan, they replied me by mail please gave 48 hours but their was no reply from his side. Than i personally visited the vodaphone store & i ready to pay whatever amount they want againest my credit limit but they refused to start my number outgoing & it is barred till now & i am unable to make my important calls & they even not ready to convert it in prepaid also & saying i have to wait for 72 hours for reactivating this.

            So i am unable to make calls & later they will also charged me for bill during barred service time.
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              M
              mashhood23
              from Mumbai, Maharashtra
              Nov 25, 2010
              Resolved
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              Address: Uttar Pradesh

              I m customer of vodafone postpaid cell fone. Our no. is [protected]. I complaint to u today in the morning related to call baring. I have no response. It is my complaint that vodafone customer care do not talk customer carefully. main point is the without any instruction why u company used call baring. Why the vodafone do not care the customer.
              Aug 13, 2020
              Complaint marked as Resolved 
              I hold hutch now vodafone for past 6 yrs. All was fine last month Nov 2009, while i was travelling to Mumbai for a month long trip, my calls were suddenly barred both incoming and outgoing. What happened was i received a call saying i need to submit my ID proof as per TRAI mandate, i categorically told the lady on the other side that once i returned to delhi i will submit whatever is required. She said "ok" and hung up. After 2 hours i receive a sms with warning that i should submit the docs and in another hour my calls were barred.

              I called up Customer care, after 30 mins of conversation the gentleman on the other side tells me that the his is only verification dept and he cannot do any thing. I called on [protected], as 111 from my phone wont work as i was on roaming service. He gave me all options like request your friend, your family etc.
              Even email to helpdesk was of no use, i had to haplessly after a week submit the ID proof and get the service activated.
              -I did asked them about the Docs, IDs, photos i had submitted while subscribing for the service in 2003 and in reponse they had a dirty smile on their face and TRAI mandate excuse.
              What can i catch hold of this people??
              very slow work
              useless work by customercare
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                Ranjan Sarangi
                from Noida, Uttar Pradesh
                Nov 25, 2010
                Resolved
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                Address: South Delhi, Delhi

                Dear Sir/Madam,

                Rs. 5/- is deducted each day from my balance due to subscription of Re. 1/- service alert message to download songs movie etc. The service is not being unsubscribed in spite of repeated request. My mobile no is [protected] and service request number to vodafone customer care is [protected].

                Kindly resolve the issue.

                Thanks & regards
                Ranjan Kumar Sarangi
                Aug 13, 2020
                Complaint marked as Resolved 
                Hi i m Anup Rao from Mumbai, i got blank call from [protected] & the guy told me that u won vodafone lottery 25lakh & i m the vodafone employee & dnt share this information to anybody, than realised this Parson is fake & this country code belong to pakistan number, pls help this case to short out, Thanks Regard Anup Rao [protected], [protected]@yahoo.com
                Dear Sir/Madam,

                Rs. 30/- is deducted for 7 day from my balance due to subscription of Rs. 30/- service alert message to download songs movie etc. The service is not being unsubscribed in spite of repeated request. My mobile no is [protected] so unsubscribe this plan .
                Dear Sir/Madam,

                Rs. 10/- is deducted for 70 day from my balance due to subscription of Rs. 10/- service for hungama pack e etc. The service is not being unsubscribed in spite of repeated request. My mobile no is [protected] so unsubscribe this plan .
                I m shipra my no is [protected]. Rs 5/-deducted every day from my balance for hungama pack I have complained many times but this service has not been deactivated .I request you to deactivate this service immediately.
                please send me message code how can deactive hungama pack
                I m MANISH GHOSH & my no. is [protected] in which HUNGAMA PACK is activated.I want to deactivate it but not getting any option to deactivate it.Rs. 5 is being deducted every day .please help me to deactivate this pack immediately.
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                  arun1981
                  from Hyderabad, Telangana
                  Nov 24, 2010
                  Resolved
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                  Address: Hyderabad, Andhra Pradesh

                  Dear Sir/Madam,

                  Unfortunately I am a post paid customer for Vodafone for the last 3 years above. My number is [protected]. In the month of sep 2008 I have taken another connection with the No. [protected]. By the time I gave more than 30 clients to Vodafone to get the number for free. And I took the connection with 500/- Advanced rental plan (The 500/- which will be refund after two years and the connection will be remain with 49/- clip charges for every month). As of now I did not receive the cheque. Regarding this I visited Vodafone store in A.S Rao Nagar on 1st November and given a written complaint to them regarding this. 15 more days gone. No response from Vodafone people. Again I went to Vodafone A.S. Rao Nagar Store and asked them about this complaint. Mr. Srinivas who is an executive has taken the complaint to adjust the amount in the bill. Till date no response and no progress. Instead of that they were disconnected services to my number.

                  I have asked about migrating post paid to prepaid for the number [protected] (While I was taking the number I have given more than 30 clients. On that criteria I got the number for free. Now, (After two years) suddenly they were asking 1000/- to pay for the number.

                  I don't know why this company doing all these cheating to the customers?

                  Suddenly why are you charging that amount?

                  Will you cancel all the accounts which I referred?

                  Where is my cheque?

                  Whether A.S. Rao Nagar team working or not?

                  Will they serve the customer or not?



                  Regards,
                  Arun Kumar Teegala.
                  [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    G
                    grokade.007
                    Nov 23, 2010
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                    Address: East Delhi, Delhi

                    Hi
                    I am using Vodafone postpaid services , I had a bill of 1809.34 due date 21 nov2010 and I made payment of RS 1000 on 21 nov2010. After making payment my outstanding amount should be Rs 809.34 . today I got msg that my bill amount is 3154.28. so my outgoing call service has been deactivated . and I am not receiving monthly bills I had recived only first bill at the given address. I have not yet informed that what is the actual status eaven I have not yet received a single call regarding this issue .
                    please help to resolve this issue.
                    my contact# [protected].

                    Vodafone — monthly bills are not received

                    for last three months i have not received my vodofone bills . however since i have given standing instruction the due amount is debited to my saving account. but since i am not receiving the bills i cannot verify the same .
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                      ubedullasyed
                      from Bengaluru, Karnataka
                      Nov 23, 2010
                      Resolved
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                      Address: Bangalore, Karnataka

                      Dear All,

                      This is to inform you that, I have Rechaged my VODAFONE Mobile for 335/-, Actually It's my customize offer if Recharge 335 i supposed to get 400/- Talk time, The same Recharge i made4 to 5 time, It was done earlier. But this time it's not done successful I have just got only 303/- instead of 400/-. The same discuss with VODAFONE customer care, They have logged 4 to 5 complaints regarding this but they have resolved my issue, on 11Nov10 i spoke to the customer care they spoke to me very rude and that executive could not able to resolve my issue and he transfer my call to his supervisor and she was" very rude” and she give the comments like " we are not going to give your money whom ever want you can complaint". Pals find the below details. and also informing you that before i recharge I have called up Vodafone customer care and confirmed and recharged. whenever i recharged i always do this.

                      Name : Ubedulla
                      Mobile: +91-[protected]
                      Recharge date : 06 Nov 10
                      Email : [protected]@gmail.com

                      I Hope you will take my Request Sincerely. Pls Pls help me.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        S
                        sandip1987
                        from Betul, Madhya Pradesh
                        Nov 23, 2010
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                        Address: Howrah, West Bengal

                        Dear sir,

                        I draw your kind attention to this fact that, i, Sandip Kumar Mandal,a owner of Vodafone prepaid connection ([protected]), want to lodge a complain against vodafone essar ltd and a retailer having ph no [protected].A guy having ph no [protected] and claiming that he is calling from vodafone and disturbing me by blocking my phone with the help of vodafone employee 4 times and sending me some threatening message Actually on last Saturday(20/11/2010),i got a recharge of Rs 100/- and fact is that i didn't give any request of recharge.He mistakenly recharged to my number and claiming for the money.I have repeatedly said that i didn't do any mistake,why should i pay but still he had been demanding for the money.He also get the call details and information about my recent call s from the vodafone essar ltd. and called those peoples.
                        On monday(22/11/2010) i gave a security password to vodafone store,Howrah (near sarad sadan) but at night he get the password from vodafone essar ltd and block my no again.In between he was calling me from several phone number ([protected],[protected] etc.) and sending me many threating message like that"Mr. sandip kumar mandal just wait and watch","R 5 min dekhbo tar por off kore debo","tor sim ta on thakbeto".I am sure that Vodafone essar ltd is responsible for this because only Me and Vodafone Essar ltd had aware of my security password.No one can know my password without help of vodafone essar ltd.Today(23/11/2010), I have Lodged a General Diary near our locality police station (Shibpur Police Station,Howrah,West Bengal), having the GD NO.-2397.
                        But I am very upset about Vodafone essar ltd.Here I am complaining against them for not providing security to the customer.


                        Please look after this matter and take the right step and inform me.


                        With thanks,
                        Sandip Kumar Mandal
                        Contact No-[protected]
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                          D
                          Dhruv Channa
                          from Delhi, Delhi
                          Nov 22, 2010
                          Resolved
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                          Resolved

                          Address: West Delhi, Delhi

                          Hi Sir,

                          My mother has a mobile connection from your company [protected] under the name of Sakshi Channa, in her current bill she has been charged sum of approx. 846/- INR for the bill plan activation. This is to inform you that we have never given any approval to Vodafone or any of their employees to change our plan, instead we have told them many times to call us back with some good bill plans. We had talked to the executives at Vodafone Customer Care but they want us to pay this amount else we would be charged late fee. We need your assistance as paying 1500/ INR is not practical for me and that too for those services which I have never even asked for.

                          Kindly assist us.

                          Yours Sincerely,
                          Dhruv Channa
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          Vodafone — bill without use

                          hii,
                          I m havig a postpaid connection of vodafone.my mobile no. Is [protected] in which my bill is charged every month with international messages.the no. Is only 0.i made several complaints on customer care but invain.please tell me the cure of it.

                          Vodafone — charged without call

                          I have lost Rs 40 immediately @8.51pm on 18-12-09 while making acall.
                          As i i dialled the number i heard the recorded dialogue from vodafone that "This facility is not available for u now" & the call ended.Actually there hadnt any call even for zero seconds.But when i called to customer care ,they told me that my call duration was 19 seconds & thats why i lost 40 rupees!!!How is it possible?
                          Hi Remya,

                          We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/uGCgy and we’d be happy to help.

                          Regards,
                          Vodafone Customer Care.

                          Vodafone India — internet surffing plans for blackberry with Reliance-50 plan

                          I am using vodafone connection with reliance corporate plan, reliance-50.
                          I have a blackberry handset now and looking for internet surffing plan.
                          request you to forward suitable broadband tarrif plan under corporate scheme earliest possible
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                            S
                            Seeralan
                            from Tiruchirappalli, Tamil Nadu
                            Nov 22, 2010
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                            Address: Tamil Nadu

                            Dear Sir!!
                            I have been utilizing Vodafone Prepaid Mobile since 2006. My Mobile number is [protected] (Off Chennai Region).

                            On 20th November 2010, I have recharged with Rs.14/= (TN [protected]) to make internet access. After recharging it, i contacted the customer care of Vodafone services, to get the activation rights for accessing the internet. They have sent me the activation message. And i browsed the internet after an hour of the recharge.

                            After sometime, i had checked my balance, where it was deducted of Rs.165/=. Knowing that, again i contacted the customer care. They informed me that the internet can be accessed after 5 hours of recharging. But they didn't intimate this information, when i had talked with the customer care for getting over the activation access. Even they haven't informed me through message services.

                            I am totally disappointed through this process. For your information, Vodafone is sending service request message (e.g. Are you satisfied with the Customer Care Executives response?), which is not necessary for the customers.

                            As a service provider, Vodafone must inform these procedures to the customers through message services.

                            I want to get refund of my deducted amount (Rs.165/=) from the Vodafone services.

                            I want the concerned authorities to solve this issue. And also, telecom regulators must ensure the customers that it should not happen once again from the service providers.

                            Thank u.

                            With regards

                            Seeralan. S. K.
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                              S
                              Sarika Tandel
                              from Mumbai, Maharashtra
                              Nov 22, 2010
                              Resolved
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                              Resolved

                              Address: Maharashtra

                              My vodafone prepaid sim card ([protected]) suddenly got deactivated. If I recharge my acc. even if for 10 Rs. it is getting activated for 1 day i.e. midnight.

                              Vodafone store at Chembur & Vashi couldn't solve the problem. Vashi store intimated to visit again in weekdays, as per them there is some problem at backend.

                              Changing the sim card is not at all a good solution as my number is with many people. I had already submitted my documents to vodafone service center for 4 times. These prosedures are really hectic & at the end not solving the problem too.
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Vodafone Prepaid Sim — deactivated

                              hi there i use a prepay sim in my phone for my business. i have just noticed today that i wont recieve calls now. when it did a few days ago. what can i do to activate it. i NEED this number all my advertizing has this number on it
                              i have never put credit on it, as its for incoming calls only. but i can get through to the top up line so think it still works but just wont recieve any calls. HELP

                              no.[protected]

                              Vodafone — deactivation of card automatically

                              Dear Sir,
                              In 2010 beginning i purchased vodafone sim with number [protected]. and i recharged it with 400/- for lifetime validity. I am having another number of airtel (madras) with number [protected].It was recharged and it was having a balance of rs 1020/- . I used both the sim in one mobile and i did not use it for quite a some time. I used to switch on my mobile every now and then just to see the balance and my main purpose is to have the vodafone sim active so that when my balance of chennai number(airtel) is ehxausted i can use the vodafone number in future. I thought of disposing of airtel mobile number as it was no longer required by me as i am now settled in delhi.
                              Few days back when i switched on my mobile i found that my airtel sim was active but the vodafone sim displayed "inactive Sim", I contacted the vodafone people and i came to know that my sim was suspended automatically and it was later issued to somebody else because of non usuage for some time, however my airtel sim remained active for the same period.
                              When i had recharged my vodafone sim for lifetime validity with a balance of rs 400/- then how can the company suspend my sim just like that?
                              The company also did not give satisfactory reply regarding refund of my balance.
                              please look into the matter and resolve this issue.
                              Thanking You
                              Ajay Manav
                              [protected].
                              Dear Sir,

                              I lost my sim card 3 hours back, bearing sim card Number: [protected].
                              Please blcok my sim card whereever it is. I will apply for duplicate sim
                              for same number. Hence please do the need ful. My e-mail Id:[protected]@rediffmail.com


                              S K MANJUNATH
                              [protected]
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                                M
                                Manavi
                                from Bengaluru, Karnataka
                                Nov 22, 2010
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka

                                Dear Sir / Madam,

                                I am using Vodafone service. I am surprised to see my Oct - Nov 2010 bill. I have been charged for international SMS which I have not sent. Number is[protected]. I have checked in the google, so many people are facing the same problem. If I will call the customer care I will be charged for the call also. I can not keep on follow up right. And the response from a customer care person was not good. I have asked for a long time to hold. Why we have to get charged for the unnecessary things? Please do the needful.

                                Regards,
                                Manjula
                                [protected]@gmail.com
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                [protected] It is MBIZ Global's international billing service number.
                                In your samsung mobile, If you have been run preinstalled game what TnB games it happen error sometimes, and it send SMS oversea automatically.

                                You have to charge oversea SMS.

                                Refer below URL.
                                http://tnp.samsungmobile.com/
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                                  N
                                  naiduvenkatesh
                                  from Mumbai, Maharashtra
                                  Nov 22, 2010
                                  Resolved
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                                  Resolved

                                  Address: Maharashtra

                                  Want to waste money, time, energy. Vodafone is HAPPY TO HELP........ ITSEL[censored]
                                  Want POWER (migraines) TO YOU???

                                  Come help yourself with the New Vodafone 3G ready Vodafone Mobile Broadband USB Modem Stick. Guaranteed to rape your head, rape your time, rape you in terms of sapping your energy, guaranteed to waste your hard-earned money which you could have utilised elsewhere.

                                  Come to Vodafone to have headaches. Speak to their Customer disservice agents who are as good as imbeciles. With the newer breed of Salman, Rahman, Asraf, Altaf, Junaid, Mohammad, you are guaranteed to be given false promises, false dates of redressal of grievances, you may even hear goodies such as bhan,,#$@, madar#$%%^^&. I guarantee you this. Please subscribe to Vodafone.

                                  Lastly, the speed which you would get is really constipated. My comes out of my rear faster than the the speed at which the downloads happen with Vodafone 3G ready USB data card even when I am terribly constipated. Don't take my word. Go ahead and become an unfortunate customer yourself and then realise all the abovesaid.

                                  HAPPY TO HELP........
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  I am also agree with you... it seems like APPENDIX. U carring and getting geting pain for that. Really very much fustrated.

                                  Vodafone 3G USB data card — Vodafone 3G USB data card

                                  Hi,

                                  I have purchased Vodafone 3G USB data card on 22-Jan-2011 and they told me that the current 2G speed will be no more than 200 kbps. currently the speed it 0 bps tp 20 kbps and when i spoke to vodafone customer care they say in India it cannot be more than this speeds and when asked how tata indicom, airtel is providing with much better speeds they dont have an answer.

                                  i took monthly 599.00 unlimited plan and they are telling me that they can give 50% waiver on the monthly bill. if we agree to this then we are supporting them.

                                  I want to get back my 1600.00 paid to them for the purchase of the usb data card.


                                  thanks
                                  BVK
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                                    doodi33
                                    from Hyderabad, Telangana
                                    Nov 22, 2010
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                                    Address: Hyderabad, Andhra Pradesh

                                    Hi Vodafone,

                                    I Doodi Lavanya bearing the telephone numbers [protected]/[protected] on behalf of P. Ednatej. I have been using this number it’s been more than 4 years from now.
                                    As per your request we have submitted the hard copies of the required documents at Malakpet Vodafone store on November 05, 2010. Still my clip services have been deactivated. I am just wexed with the services provided by Vodafone.

                                    Initially as Ednatej is not in Hyderabad I have even submitted the soft copies of the Address Proof, ID Proof, and a Passport size photograph to Corporatecare.[protected]@vodafone.in but the worst part is I did not get any response from them.

                                    This is the second time that Vodafone had disconnected my CLIP Services.

                                    For the first instance I have called them and spoke to the Floor in charge and she some got my services activated in 5 hours of time.

                                    For the second time I decided that I will get my number disconnected and take a new connection. But still I called the customer care people and on Saturday November 20, 2010 at around 9 am and she informed me that there is some technical error and she assured me that the services will be back in 5 hours. I thought this is done but trust me till now my services are not yet activated.

                                    If so this is the case then no one would like to go forward with the services provided by you people.
                                    You can reach me on [protected].

                                    Hope someone would respond.

                                    Warm regards,
                                    Doodi Lavanya
                                    Analyst | Sales, Marketing & Business Development
                                    Deloitte Support Services India Pvt Limited
                                    Deloitte - Block E | Nanakramguda Village | Serilingampally Municipality | Ranga Reddy District | PIN – 500008,
                                    Andhra Pradesh | India
                                    Tel (US): +[protected] | Mobile: +91 [protected]
                                    [protected]@deloitte.com | www.deloitte.com

                                    Please consider the environment before printing.
                                    I FEEL ASHAMED TO WRITE THAT I PURCHASED FOUR NEW PREPAID CONNECTIONS OF VODAFONE ON 10.11.2009 WITH NUMBER SERIES-[protected]/[protected]/[protected]/[protected].
                                    AFTER ONE WEEK i.e. ON 17.11.2009 THE CLIP SERVICES ON ALLTHE FOUR NUMBERS HAVE BEEN DISCONNECTED WHEREAS THE DISTRIBUTOR HAS CONFIRMED THAT HE HAD SUBMITTED ALL THE NECESSARY DOCUMENTS ON 11.11.2009 ITSELF.

                                    WILL THE VODAFONE AUTHORITIES FEEL THEIR RESPONSIBILITY AND COME FORWARD TO COMPENSATE THE INCONVENIENCE/HARASSMENT CAUSED TO ITS CUSTOMERS FOR NO FAULT OF THE CUSTOMERS.

                                    WILL THEY? OR THE SYSTEM WILL CONTINUE AND THE VODAFONE WILL GO SCOT-FREE AFTER HARASSING THE CUSTOMERS?

                                    VARINDER SINGH, SAHITYA VATIKA, C-4A/16-A, JANAK PURI, NEW DELHI 110058, MOBILE [protected]
                                    email [protected]@yahoo.com
                                    [protected]@yahoo.com
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                                      V
                                      varuntalwar
                                      from Delhi, Delhi
                                      Nov 22, 2010
                                      Resolved
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                                      Resolved

                                      Address: North Delhi, Delhi

                                      Sir,

                                      This is Varun Talwar having a Vodafone Prepaid Mobile connection (Mob No.- [protected]).

                                      Sir, it is hereby informed you that i am facing a serious network coverage problem at my residence (Address: 470, Dr. Mukherjee Nagar, Delhi-110009.) from about past 2 years, the day since I have shifted at the said address. There is a major internal network coverage problem which is causing me immense trouble & inconvenience in making & receiving calls etc.

                                      Many complaints in this regard have been lodged by me with the company, however no serious action have been initiated from there side. They don't have any intention to rectify the problem despite of being totally aware of the problem. They are doing nothing except of demanding time limits.

                                      Sir, it is a sincere request to please give your kind attention to this issue & get the problem fixed as soon as possible by hammering the company to provide the right kind of services for which they are being paid for.

                                      Regards
                                      Varun Talwar
                                      Mob- [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        Faizan Mir
                                        from Delhi, Delhi
                                        Nov 21, 2010
                                        Resolved
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                                        Resolved

                                        Address: Srinagar, Jammu and Kashmir

                                        Dear sir/madam

                                        With due respect i would like to bring following points into your notice.....
                                        Sir vodafone has recently closed down its bonus card of 249 which provided the services of free voda 2 voda n 1p/2sec for 1 month............It has now hiked it to bonus card 399 with same benefits plus an addition of Rs50 talktime..........Being a very loyal customer of vodafone., i would like to tell u that this hike in the BC is not taken well by many of d voda users in ma vicinity.........249 BC was mainly used by the student group, who think that 399 is too big a sum for them 2 afford......moreover since due 2 banning of messaging services in Kashmir, people largely depend on phone calls.........Other service providers r providing a similar service at a lesser price Eg. aircel 248 BC, Reliance 149 BC etc........My friends who are all voda users(around 15 in no.)are planning 2 shift 2 reliance...........this might well be the case of many more users around..........i hope immediate actions will be taken, inorder 2 prevent ur market share from diluting...........

                                        Yours faithfully

                                        Faizan
                                        [protected]@gmail.com
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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