Vodafone — Cheating, Miscommunication and Wrongly Charged..

Address:

Thane, Maharashtra

Hi
I am Shankar Thakur Rathod and I am Vodafone Subscriber Since last almost Three years and I have Vodafone Mobile Connection ([protected]).
First Cheeting of Vodafone :
When I Called up to the Cust. care. and enquired about the Direct Debit Deactivation proceedure and They Only told me that You need to visit nearest Vodafone store and need to give an application over there and never told me that you also need to deactivate the same service from your respecte Bank also and I did same thing I went to vodafone store and gave written application over there and got confirmed with the Vodafone store executive that my bill wont be get diduct from my salary account on coming date. I gave application at 30/03/2010 and after My Phone bill which Rs. 1524.92 from my salary account and When I got SMS from Vodafone service provider that "Your Vodafone bill of this month will be sent for process through the ECS" that time also I confirmed with the Customer care executives will my bill of this month diduct from my salary account and they told me that this bill wont be diduct from your salary account. and my bill amount got diducted. from my salary account.
Second Froud by Vodafone:
Callertune service was activated on my vodafone mobile no. ([protected] ) without my request and when I called up on cust care the cust care executives was accepted that callertune service has been activated without my request and complaint was raised by cust care executive for the deactivation of of Callertune.
and I also got Confirmed that willl this callertune service charged me in this bill they assured me You will not be charge dont worry and after one month when I got bill in my hand I was Charged Rs. 30 for Caller tune.
Third froud by Vodafone to me :
When I called up to cust care in Feb month regarding the Unlimited SMS pack service cust care I asked that will this pack applicable in Roaming concerned cust care executive told me Yes and when I used SMS service in Roaming place Vodafone has been Charged me and for Rs 802.50 and according to my tarrif plane I am getting 200 SMS free everymonth. and I am sure about that I didnt sent SMS over 200 however they have charged me for Rs 100. I was Wrongly charged for Rs 932.50 in month of March 2010.
I have Cheted lot of time by vodafone my humble request is that plz help me and Do needful....................