[Resolved]  Vodafone — Network Problem

Address:Bangalore, Karnataka

Hi,

I have some network related problems in our office building, for which i had raised a complaint. i have no response from Vodafone end. So could anyone of guys let me know the procedure to go ahead with filling of RTi and whom to submit and other details. we are around 50 people using vodafone here as we had taken postpaid cug connections. Now we are thinking of Porting to other network with better service,Try to solve this.Reply as soon as possible.


Office Address: 8th floor ,Vokkaligara Bhavana,Hudson Circle,Bangalore -27


Thanks in advance.

Cheers,
Prateek
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Dec 3, 2016
Complaint marked as Resolved 
Verified Support
Nov 12, 2011
Vodafone India Customer Care's response
Hi Ved Pal,

Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please send CAN 3G to 144 for deactivation. Kindly email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.


Regards,
Vodafone Customer Care, Uttar Pradesh (West) & Uttaranchal
Verified Support
Dec 13, 2011
Vodafone India Customer Care's response
Hi Rajeev,

We sincerely regret the inconvenience caused to you. We would like to inform you that the issue raised by you has been forwarded to the concerned department and immediate action will be taken to resolve the same. Email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Uttar Pradesh (East)
Verified Support
Jan 13, 2012
Vodafone India Customer Care's response
Hello Karthik,

Thanks for writing to us. Kindly share the following details with us.

Area Name:
Number of signals/Bar:
Address/floor number/Area/contact number:
While calling call get disconnected or not:
Signals not receiving in indoor/outdoor/both:
Incoming/outgoing calls problems:
Problem start date:

You may write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Mar 29, 2012
Vodafone India Customer Care's response
Hello Hanumanthu,

Thanks for writing to us. We request to check using another handset. Do let us know if you face the same problem again. You may write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Jun 29, 2012
Vodafone India Customer Care's response
Hello Prateek,

Please share your number, an alternate contact number, the address details of the area in which you're facing your concern and the date when the problem started here http://bit.ly/LyL4OY so that we may be able to assist you better.

Regards,
Vodafone Customer Care
Verified Support
Aug 18, 2012
Vodafone India Customer Care's response
Hello Sir/Madam,

Please share your contact number with us at http://bit.ly/MDtm2J and we will get back to you with assistance.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

I am not getting network signal. Family and friends are unable to contact me, they are getting the message phone switched off or out of network coverage area. Its not a handset problem as my colleagues is also facing the same problem. Vodafone is unable to resolve the issue
I Strongly Agree that Vodafone is having too much of problem in Network connectivity!!
Dear,

Myself Chhote Lal Saroj, from Ansal Plaza Plot no.1/c knowledge park I, Institutional area Pari Chawk, Greater Noida.
My Request to you that My company office in Lower basement so Network problem every days.

Regards
Chhote Lal Saroj
Knight Frank (i) Pvt. Ltd.
Ansal Plaza Graeter Noida
[protected]
no network my colony because nearest tower Airtel $ Tata Indicom
mera naam manisha hai mera voda ka no.LUCKNOW ka hai.mai kuch dino kai liya GUJRAT gaiye hui hu mere phone main network nahi a raha hai mene sim dusre phone main bhi laga kai dekhi fir bhi network nahi a rahe hai. mere phone par kiseka phone na a rahe hai aur na hi call ho rahi hai.
plz aap jaldi sai mera phone ki network problem dur kar dijiye mera PHONE NO.[protected] AUR SIM NO.[protected]
i cant call for new tata number(eg staart 80.........)
but ican recive the call(tata mob new no 80,,,,,,,,,,,)
i am allready given complaints in 3 time (20/10/09,21/10/09)
i am very disappointed by the Vodafone network.my number is [protected],there's no network in the house,for calling and messaging i have to be outside the house or be in the balcony,and moreover messages are not being send at one time,i have to resend it 3 to 4 times for sending the message.i kindly request the vodafone customer care to solve my problem of bad network.
i am very disappointed by the Vodafone network.there's no network in the house,for calling and messaging i have to be outside the house or be in the balcony,and moreover messages are not being send at one time,i have to resend it 3 to 4 times for sending the message.i kindly request the vodafone customer care to solve my problem of bad network.

Vodafone — my sim was not able to connect to the network while i was travelling to delhi

my name is Shibin Thomas George,bearing mobile number [protected].Last week on my way to Delhi i lost my network and since then i could not connect to any network till the time wen i was back in Bangalore.A complaint was logged on behalf of me as i was not able to reach the customer support division but could not get any assistance.(the ticket number being [protected]).Finally wen i visited the vodafone store and complained about it,they say what has happend has happened nothing cant be done for that and finally replaced me with a duplicate sim. this is the second time i am facing the same problem which made me to write to you.i feel this mail is reaching out to a concerned member of vodafone.i need an written letter which states the issue with the sim ,what ecactly had happened to the ticket raised mentioned above.i know it very well a single connection would not cost u much but on your part its your duty to direct your customers on right way.hoping for positive response.
bhopal mein [2oct.-5oct2009], meri outgoing call band thi jabki incoming call aa rahi thi dial per arera code manga ja raha tha so plz area code bathaein ? mera simcard tring wala hai jo change kiya ja raha hai, but mujhe information nahi di gayi why? ab sahnajaf road lko. main Rs50manga ja raha hai but 111 per free bataya gaya plz correct information dein .meri compains ka jawab aaj tak nahi deya gaya Plz jawab dene ka kasth karein Thanks Complaint no. :-[protected], [protected], [protected].
Network Problem
Hi,

I am using Hutch(Vodafone) mobile from more than 3 years in Delhi. But from last one year i'm facing more network problem with vodafone. I gave complaint so many times, even though the Vodafone people did not rectify the problem. Now i want His CEO mail ID if any one have Pls Try to send i want justic for this . i need new sim for same Number, my Mobile No# [protected]

waitting...
Thanks
Mahesh
hi
vodafone care centre.this is kranthi.chunchu.my sim is prepaid.num is [protected].when i am going to mumbai.out going is not activated.only incoming.if i call to any local or std mobile it shows CHECK OPERATOR SERVICES.i change settings also. in roaming services and manual settings.but in pune it is activated.another problem is the calls from u.s they are not hearing my voice and ring sound also,but i lift the call at that time.i[censored] are solving this problem or not.immediately reply me.otherwise i change the sim.in future i never suggest vodafone services to my friends or anyone.it is worst services(vodafone) ever seen..
Hi I use Vodafone Post paid card from last 2 years. But now a days i am getting network problem. My friends and relatives often tell me that my vodafone no always show as not rechable or switch off.
Dear Sir/Madam,

I have registered network problem 3-4 times but nobody can solved network problem at my residence problem.

My Cell no.[protected]

regards ,
Paresh

Vodafone — application not running on this network

i am unable to use some NOKIA 5800 express music applications with vodafone(north east) sim in it. Application such as TOUCH PIANO and TOUCH GUITAR are not working and below error coming -

"Detecting error

[protected][protected][protected][protected]

This application didn't allow to run on your phone network. ( only India telco Simcard ).
Dear sir,

My vodafone no. [protected] in not asses network about four days. I checked my in other sim sell phone.sell phone is o.k . other no. assess network .


Pl. solve this problem .

Vodafone — bad network quality

Dear sir,

My name is P. R. Santhosh (mobile No. [protected]), I am using vadafone for last 6 months. Before this i was with another service provide (MTNL) they are not providing proper network connection in my office area. That’s why I switched over my connection to Vodafone. First 2 months I enjoyed with Vodafone without any complain. But recently I suffering so many disturbance and inconvenience from Vodafone network dept. last 4 months I had call in the customer survice at least 10 times (complaint No.[protected]. They telling that ‘in you area no cell tower “sorry for the inconvenience”

Dear sir I desire to tell you that my office situated in above Vashi Railway Station (international infotech park, Navi Mumbai). Here working around 10000 employees. Most of them using vadafone. But you people are not improving the network quality that’s why we are suffering so many difficulties due to your inconvenience. In my office so many peoples are switched over their connection to another service provide like Reliance and Idea Mobile.

Vadafone is giving much better service in my residence area (Nerul) where I don’t have any complaint. The thing is that I am spending my most of the day in the office where I am not getting signals.

Please take this complaint as serious and try to improve the network quality around the vashi infotech park area.

With warm regareds


P. R. Santhosh
Vadafone No. [protected]
i hve network problem in my vodfone. n how can i get my username n password plz suggest me

Vodafone — Excess Billing and Poor Quality of Service

Dear Sir,

I am using Vodafone nos.[protected] and [protected] for 4-5 years.

My billing cycle starts from 21st of every month.

But in my last bill you start billing from 08 sep 2009,the call charges made by me from 08 sep 2009 to 20 oct 2009 already paid by me in last two billing cycles.

Regarding this billing problem I contacted Vodafone helpline on dated 21.11.2009 the reference no. is [protected] and [protected], and a compliant raised through my Vodafone account on dated 24.11.2009 ref no. is [protected]. After that I contacted Vodafone helpline 2-3 times every time they say system is not working, please contact Vodafone store.

And after that I visit Vodafone store at Mall Road Bathinda(Punjab) on dated[protected],They have same problem system not working, then I again go to Vodafone store on dated[protected],in store two executive available on all four tables, and both executive are so busy that they don’t have time to listen my problem. They just note my nos. and tell me that he will call u in 48 hours.

I think that is very poor quality of service provided by Vodafone.

So I am requesting you to please look in to the matter, and correct my bills so that I will pay my bills accordingly. And also check the quality of service.

Regards

Ravinder S.Brar
M-[protected]
[protected]
dear,
sir,
my vodafone sim is lock.plese tell me vodafone PUK number.my number is [protected].


thank you

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