Vodafone India Complaints & Reviews

I am sorry to say this but you guys (Vodafone) are really a bunch of disgusting cheaters... I'm an unfortunate customer of your ([protected], Punjab). Now in Delhi.
This morning you guys, i have no idea how deducted my balance, Rs. 30/- for some freakingly stupid caller tune. Personally, I don't give a damn about your foolish coller tune services! Eat it you cheaters!
You guys sitting ducks over there have no idea that what i had to go through owing to your cheating.
I called you Delhi customer care (111, 50ps/3min) and heard all those ivrs speech before i could actually talk to some humane. Oh why won't that machine lady keep speaking ! after all every one wants to be heard.. specially when they don't have to pay for it. You guys are stupid and that's why loosing the chunk of customer base to better competitors out there. I'm just unfortunate to be trapped with you.
Anyways, i got some stupid no ([protected], punjab helpline) no from you Delhi representative and then was told that i would be charged some Rs. 1.5/min for talking to a machine... and if that irritating, unwanted speech is kind enough then would get a chance to complain. I might be loosing my point here, as one does when he is really angry. But i can't help it...
Finally i ended up spending another Rs. 14 trying to register a complain and get my balance back but , as it may sound , and as i am a fool to spend another Rs. 14 for refund of Rs. 30. (which i was told by your so called executive, Mr. Manoj from punjab, will not be refunded).

You guys are basically a trap. You say "Happy2Help", your help is a trap. First you deduct the money. Most of the wiser persons out there won't go around asking for a refund and ending up wasting another 15 rs. and time..... but it's only because of those wiser lot's that you crooks are still out there in the open.

Cheating every day, to thousands of customer you British looters, you are worst than our corrupt Netas.

Oh yes! Don't get me wrong! I'm not writing it expecting any reply or help. you crooks

[protected]


i want the details and address of the above vodafone number. please mail me fast.
thanking u.

Dear Sir,
This is to inform you that i am Sk. Tarif my number is [protected]. i am not been able to contract with Vodafone Customer Care since one year, only two or three times i am able to contract with customer care but several time when i tray to call to customer care from IVR i am gating other option but not gating any option to connect customer care. so when i faced any problem regarding making call or sms then not been able to gate solution.That why some time i have to bear loss in my business. so kindly look into this mater.

i have disconnected the service by filling in a disconnection form in voda store in vashi after 3 weeks of buying it. now i get a bill of 7000/- and claims that i have used way beyond my limit. it is really funny that the serfivce was diconnected by vodafone after 10 days of its initiation and claiming that i had used more. i'm thinking of filing a case in consumer court in this regards.

This is my 3rd-4th complaint..for my no. [protected]
Is anybody hearing us...??
Vodafone put a wrong hello tune, i selected the other one. And now they r not accepting their mistake and not even refunding the balance. After lodging complaint here vodafone cust cre exexcutive called me and said tht i again have to select the song for rs 15 and subscription rs 30. Then what's the use of writing here?
Licenses should be cancelled of such a worst bluff company..
Indian Govt.is cheating wth innocent citizens by not taking action on vodafone company.
I need the resolution asap.
Call on my alternate no [protected].

hello sir,
This is bala krishna from hyderabad and i have been facing network problem since last 1 year and i registered a complaint to the concerned vodafone customer care as well as i directly walked through the vodafone store reg this complaint but could not get any positive response .. i request to the concern department to look up the problem and solve it as soon as possible

thanking you
k balakrishna
[protected]

how come it's allotted to other person since it's on my name since more then a decade,,,or more then12/13 years,since it was branded 'Orange'

(JUST IMAGINE,I AM REGULARLY PAYING MY BILLS OF MY CELLPHONE NUMBER [protected] SINCE MORE THEN A DECADE)

i want back my my cell no.

i am jobless and passing from hard time,as i have no job at present.

i had spoken to your many executives regarding my payments,one miss Rashmi (as she told me her name) from Vodafone Collection Deptt. who had settled the account for Rs.1500,promising to activate my sim with in 4 hrs and or immediately after receiving the cheque to the cheque collector,sent by your executive.

for that i had issued a cheque of Rs.1500/dated 23/1/2012 (vaishya bank,borivali-e-) to your bill collector mr.Rampravesh Yadav,but my sim was not activated even for 48 hrs, i contacted your executives to activate my sim,except for some false assurance to activate my sim,i didnt get anything from you.

at last, i was COMPELLED to stop the payment for the same.

THE WHOLE PROBLEM STARTED WHEN I LEFT MUMBAI FOR MY NATIVE PLACE TO RAJASTHAN,ON MY JOURNEY BY THE TRAIN,MANY PEOPLES WERE USING THEIR CELL, EXCEPT ME

AS I WAS NOT GETTING ANY NETWORK TO MY NOKIA E-5 CELLPHONE,WHICH I NEVER EXPECTED EVEN IN MY DREAM...EVEN REACHING AT JAIPUR,I WAS UNABLE TO GET NETWORK,SOME TIME I USED TO GET,SOME TIMES NOT AT ALL,IT WAS LIKE 'HIDE N SEEK' THE NETWORK WAS INTERMITTENT,I WAS USING MY WIFE'S CELL 'LOOP' WHICH WAS GIVING ME SATISFACTORILY SERVICE.

SINCE ALL MY FRIENDS AND CUSTOMER HAS MY VODAFONE NUMBER,THEY COULD NOT GET ME,SPECIALLY WHEN I WAS NEEDED BADLY FOR SOME BUSINESS PURPOSE ON TIME, BCZ OF THAT I GOT THE LOSS OF THOUSANDS OF RUPEES.

WHO IS RESPONSIBLE FOR THAT ?????????

IT SEEMS MY CELL NUMBER WAS HACKED AND USED BY SOME OTHER PERSON,AS I USED TO GET USELESS MESSAGES FROM THE INSURANCE AGENCIES,BUSINESS ORGANIZATIONS,TRAVEL AGENTS ANS SO ON... HOW COME THEY GOT MY NUMBER?HOW COME I USED TO GET MESSAGES FROM THOSE PEOPLES WHOM I DON'T KNOW !

HOW COME MY CELL NUMBER PASSED TO THEM ??????

I WANT CLEAR REPLY FROM YOU..AND REQUEST YOU TO SETTLE MY ACCOUNT AND GET ME BACK MY CELL NUMBER WHICH I AM USING SINCE LAST DECADE.

sir,
my rc 30 pin miss 2 no.s while scratch the card...... so please send 16 digit pin no. to my mobile or email...

[protected]

[protected]@gmail.com

serial no.13348875
batch no. 600512
date of package: 26/05/2012
expiry date: 25/05/2012

My phone no [protected] -After harassment of 1 month i was allotted the above Vodafone no just 1 week ago against which i have paid Rs 250 this phone continues in service for two days only again i am harassed to find the right person to contact is it a fraud group to cheat money from consumers .

Rashmi kumari

I was having Vodafone No. [protected]. I have stopped phone then also they asked for 1 or 2 months bill,,, apart of not using any phone. I was not ready but my father insisted me.....let it go....pay the amount. I paid Rs.1100-00 and 10 times i confirmed with the Vodafone People, this is full and final payment, and they agreed ...but now after many months again phone have started for due payment, like earlier. I have really paid full amount. and vodafone people strongly gave assurance this is your final bill.

When i got little angry : On Cell answer came : WE KNOW HOW TO BE LAST DEGREE ANGRY.......
On Phone lady is telling we will go legally, and we will harresh you on phone.

Please help with this.......

rahul

I switched from airtel to vodafone 3 months ago due to connectivity issues.

I brought a new i phone and hence opted for a 850 rs 5 GB plan. This was in addition to a vodafone usb internet dongle that i was using.
Before activating the plan, i asked the customer care rep whether i will be intimated about usage on my cell phone or not, and each time he said yes sir. According to him, i will be intimated once the usage reaches 80 percent and then again at 100 percent. So with a budget of 850 rs, i activated the plan on my cell.

On receiving my bill however, i was charged almost 3000 rs. On calling the customer care and writing to their complaints department, I was told the company is sorry for not being able to send the sms intimations but that I will have to pay the bill.

I write to you to correct this blatant injustice and defrauding by such companies.

Regards,
Shubhendru Sood

balance checking is in vodafone netcruise is not working properly, there is no response from customer care
how can we check the balance? they r telling worthless information

From last 2and half year am using vodafone postpaid connection and paying all dues on or before due date. I came to know Vodafone is charging me extra for non utilization of Internet. Bill for May2012 my due was Rs1754.00 out of that Rs830 is for internet usage which was used for 17th May2012, But I never use my internet or any GPRS service for the said date, I am shocked when I came to know for a single day I have to pay Rs830.00
Hence I request to vodafone to provide me the data like which was the site I have used, but Vodafone ignore my concern and reply me this is third party application so they cannot provide me any data, and you have to pay for usage of 17th May 2012 because this is as per server record, hence I asked them please provide me the usages and surfed sites then they ignore again hence I said this is not created by any GOD or not created in Haven its totally created by Human being so Vodafone need to provide the required data after-all its customer's right to know for what he / she need to pay.
Therefor I request them to reverse this payment but now a days they making mental harassment and asking me for payment.

Please help me in this regard. my contact number is [protected]

Dear Sir/ Madam,

My Name is Nimisha Shah and having a Vodafone SIM number:[protected]. I am holding theis number for more thean 5years and have been making thee regular payments of my bills well before thee due dates.

Recently, I had requested to transfer theis number from Corporate Account to an individual account on 6the Jun'12. All thee necessary documents, proofs and thee details required by thee Vodafone gallery/store, has been submitted in Borivali west branch. There is no outstanding amount payable by me.

Since theen, from 11the Jun'12, my Vodafone number has been debarred from outgoing calls. The handset is like a dumb terminal, as thee service provider has debarred all thee outgoing calls from my number.

Have called up several times to customer care and must have spoke to theem for at least half an hour every time and theey are not in a position to tell me thee reason why i was deprived of my basic right to have thee service. Calling up thee Consumer care and talking to irresponsible customer care desk, has forced me to write theis complaint.

In addition to theis torture, now I receive continuous text message from Vodafone theat you have an outstanding bill of 550 Rs for thee SAME period for which theey have debarred my phone withe all thee outgoing calls. I fail to understand when i am not allowed to make any outgoing calls , how can my bill be Rs 550/= for theat period. I have opted for thee simple scheme of Rs 99 withe one phone number as talkatheone number.

I would like to know from thee VOdafone 1) thee reason why my mobile phone is debarred from outgoing calls since thee time it is transferred to an individual account 2) who is responsible for theis act 3) what actions are taken against theis positions 4) How Vodafone will compensate me for thee loss of my business in last 1 and 1/2 monthe and thee amount of torture that i had to go through to understand the reasons of their actions which affects my business.

Best Regards,
Nimisha Shah

I am Dhaval Bhoi .I used your site to recharge my Vodafone sim through internet in Gujarat. Amount was deducted but i could not got the talktime.
Amount: Rs.91.




Made the transactions on 23th july.

Mobile No: [protected]


Transaction Detail from my SBI Account

MSBI[protected]IGB8150687 TRANSFER TO [protected] BILLDESK TRANSACTION A



Thanks & Regards
Dhavalkumar Ambalal Bhoi
M-[protected]
Email id-dhavalbhoi.[protected]@ecchanga.ac.in

I have constantly been facing network issues and do not get response from the customer care and also nothing is being done about my complaint. Which is a better cellular service to opt for, for old people

Sir,

I am having mobile no. [protected]. I have been using the said no. for years. I have very few relatives abroad and most of the time they only call and rarely I do call for very brief time. Infact they only call us back. The relatives/friend/contacts are only in Canada, Dubai, Abu Dhabi & few in the the US but not in the country called Belarus. But, surprisingly, Vodafone billed me to talk someone for as long as 112 minutes to someone at that place. I have already email twice, but got stereotyped reply that I need to pay the bill of 1887.65 for the said hoax call of 112 mts.??? Now, I have wrote my last email to their nodal officer as text below;

I have my strong grievances against your handling the case in which I categorically deny having called to the no. at Belarus...!!!! Its not the matter of money but it is matter of principal. When with such confidence I reiterate that I do not have any person there nor I am aware or heard of such country on the world map..any time before. I have also put convincingly that I have never ever talked to any one even withing Mumbai in such length of 112 minutes and also want to check my any international call right from the inception. You will get an answer in negation...

But I have to state with great regret that instead of looking the matter very seriously, you have resort to give me stereotyped reply one after the other!!

I also request you to find out the contact person in Belarus through your tie up with network provider there and find out from them if he/she ever talk to me/us or even know me or any of our friend or relative even by name!!! You will get answer in negation. I also want to investigate my fear of any terrorism mis act through some program software. As my son, being software engineer, passed through such experience in the past with BPL network and they waived the entire amount under dispute.

I want thorough investigation report from you, on the strength of that I may lodge police complaint against culprit rather keep on pressing for the balance amount and threatening to disconnect the line.

It is absurd that instead of stressing on solving customer grievances, you resort more to the payment of balance amount!!!!!!!
Instead to go into deep in the matter concerning not only your customers but also you as network provider!!!!!!!!!
Awaiting your reply in positive and hope you keep the payment of balance amount in abeyance till you investigate the matter thoroughly.

HEMANT GUNDERIA
[protected]
505/A, LAXMI APARTMENT,
M. G. CROSS ROAD 4,
KANDIVALI (WEST)
MUMBAI-400 067.
ALTERNATE NO. [protected] &[protected]

Hi

This Is Zubair Ahmed , I Was Using No- [protected], From Past 1Yr Which I Brought from Locality By Paying 450Rs, then From Past 1Month This SIM Showing Invalid , Then I Visit SM enterprises( Mini Store ) Which Is Located In Bangarpet, Manager Name- Amruth Who Manages total Kolar As His Designation ASM , These Peoples Were Not Responding in the Right Manner With Me. Then Here Store Executive Taken 250rs For Replacement charge , even they Were Not Given SIM To Me . Then Yesterday I Visited To SM Enterprises they Communicate Me That SIM Is Been Churned It Will Not Be Get Back From This City , So they Were Not Giving Proper Responce To The Customer Either ASM Also.....

So I Am Going To Complaint To Consumer Court In the Next Week can You look Over these Peoples Regarding This Issue If Not It Will Be Come In News Editions Too ...


Thankng You


Regards

Zubair Ahmed

Cont- [protected]

respected sir, I want full call list details of my phone number [protected] from last ONE weeks

i have register the sms pack on 3rd of july. and i have got the sms from the company that the service will be activated between 24 hours. as after 24 hours i started using sms to friends. on 8th of july i got to know i have not activated any service. as due to this i have to suffer from 600-700 rs. and nobody on vodafone is going to listen my complaint.