Verified Support
Dec 28, 2011
Vodafone India Customer Care's response Hello Sir/Madam (ruf),
Thanks for writing to us with your concern. Please visit any of the nearest Vodafone Store with your recharge card for better assistance. For any other assistance you can call us on 198.
Regards,
Vodafone Customer Care
Verified Support
Jan 03, 2012
Vodafone India Customer Care's response Hello Reddyshubhada,
Thanks for writing to us. Please visit any of the nearest Vodafone Store with your recharge card or refer to http://www.vodafone.in/pages/vodafone_stores.aspx?cid=hyd for details. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!
Kind Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Feb 24, 2012
Vodafone India Customer Care's response Hello Arun,
We tried calling, but the phone was switched off. Please share a convenient time for us to get in touch with you to address your concern.
Regards,
Vodafone Customer Care
Verified Support
Feb 27, 2012
Vodafone India Customer Care's response Hello Ajit,
Thanks for speaking with our executive. Please email a scanned copy of the paper voucher to vodafonecare.[protected]@vodafone.com so that we may be able to help further. You can also write to us at the aforementioned email ID for assistance in future, we'll do our best to help.
Regards,
Vodafone Customer Care, Bihar & Jharkhand
Verified Support
Feb 28, 2012
Vodafone India Customer Care's response Hello Sir/Madam,
Please share your number with us here http://bit.ly/AA2vmJ so that we may be able to address your concern better.
Regards,
Vodafone Customer Care
Verified Support
Feb 28, 2012
Vodafone India Customer Care's response Hello Sir/Madam,
Thanks for speaking with our executive, trust we were able to address the matter. Please email us at vodafonecare.[protected]@vodafone.com for assistance in future or you can also call us on our toll free number 198, we'd be glad to help.
Regards,
Vodafone Customer Care, Mumbai
Verified Support
Mar 10, 2012
Vodafone India Customer Care's response Hello Pampha chettri,
Thanks for writing to us. We tried calling but you seemed busy. Kindly share the best time to speak with you. You may also write to us at vodafonecare.[protected]@vodafone.com Happy to help!
Kind Regards,
Vodafone Customer Care, West Bengal
Verified Support
Mar 14, 2012
Vodafone India Customer Care's response Hello Anand Raj,
We kindly request you to approach the retailer where the card was purchased for further assistance. You can email us at vodafonecare.[protected]@vodafone.com for assistance in future, we'll do our best to help.
Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Mar 26, 2012
Vodafone India Customer Care's response Hi Aquib,
Could you please share your number with us here http://bit.ly/GR2FUm ? We'll get back to you with assistance at the earliest.
Regards,
Vodafone Customer Care
Verified Support
Apr 12, 2012
Vodafone India Customer Care's response Hello Sushil,
Please visit your nearest Vodafone Store http://www.vodafone.in/pages/vodafone_stores.aspx?cid=mum with your recharge card for better assistance. You can email us at vodafonecare.[protected]@vodafone.com or call us on our toll free number 198 for assistance in future, we'd be glad to help.
Regards,
Vodafone Customer Care, Mumbai
Verified Support
May 30, 2012
Vodafone India Customer Care's response Hello Narayan,
We would like to inform you that the Rs.375 3G plan is active on your number.
Regards,
Vodafone Customer Care
Verified Support
Aug 04, 2012
Vodafone India Customer Care's response Hello Pawana,
Please visit the same retail outlet from where you have bought the voucher to replace it with the new one.
Regards,
Vodafone Customer Care.
Verified Support
Sep 12, 2012
Vodafone India Customer Care's response Hello Manu George,
Thanks for writing to us. We request you to visit any of our stores along with the damaged voucher for better assistance.
Kind Regards,
Vodafone Customer Care, Kerala
Verified Support
Sep 24, 2012
Vodafone India Customer Care's response Hello Devabhai,
Please visit a Vodafone Store with the damaged coupon for further assistance. To know your nearest store please visit http://www.vodafone.in/pages/vodafone_stores.aspx?cid=guj
Regards,
Vodafone Customer Care, Gujarat
Verified Support
Oct 04, 2012
Vodafone India Customer Care's response Hello Disha,
Please contact back the Store from were you made the purchase and request for the same. They will assist you further.
Regards,
Vodafone Customer Care, Gujarat
Verified Support
Oct 17, 2012
Vodafone India Customer Care's response Hello Sir/Madam (saint.wow),
Please walk into your nearest Vodafone Store with the damaged recharge coupon for further assistance.
Regards,
Vodafone Customer Care, Mumbai.
Verified Support
Nov 29, 2012
Vodafone India Customer Care's response Hello ShaikhSaab,
Please visit any of your nearest Vodafone Stores in this regard. They will surely be able to help.
Regards,
Vodafone Customer Care.
Verified Support
Dec 18, 2012
Vodafone India Customer Care's response Hello Shantanu,
Kindly get in touch with the retailer (point of purchase) and get your Recharge Card exchanged.
Regards,
Vodafone Customer Care.
Verified Support
Feb 26, 2013
Vodafone India Customer Care's response Hello Sruthi,
Kindly get in touch with the retailer where the recharge card was purchased and get the card replaced.
Regards,
Vodafone Customer Care.
Verified Support
Apr 06, 2013
Vodafone India Customer Care's response Hello Dasvishnu,
We request you to visit your nearest Vodafone Store with the damaged coupon for better assistance.
Regards,
Vodafone Customer Care, Kerala.
Verified Support
Apr 26, 2013
Vodafone India Customer Care's response Hello Subalarora,
Thank you for speaking with us. We appreciate your time on the call.
Regards,
Vodafone Customer Care, Mumbai.
Verified Support
May 08, 2013
Vodafone India Customer Care's response Hello Bhanu,
Please visit your nearest Vodafone stores along with the damaged coupon and they can surely help you out.
Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
May 08, 2013
Vodafone India Customer Care's response Hello Sir/Madam(Anjelalency),
Trust we were able to assist. Thanks for your time on the call.
Regards,
Vodafone Customer Care, Tamilnadu (Except Chennai)
Verified Support
May 09, 2013
Vodafone India Customer Care's response Hello Dev Saran,
We called on your number but no one answered. Please share a convenient time for us to get back to you with assistance.
Regards,
Vodafone Customer Care.
Verified Support
May 11, 2013
Vodafone India Customer Care's response Hello Dev Saran,
Thanks for getting in touch with us.
Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
May 17, 2013
Vodafone India Customer Care's response Hello Umrav singh,
Kindly get in touch with the retailer from whom you have purchased the coupon for further assistance.
Regards,
Vodafone Customer Care, Gujarat
Verified Support
May 24, 2013
Vodafone India Customer Care's response Hello Govindverma,
Please visit your nearest Vodafone stores along with the damaged coupon for better assistance in this regard.
Regards,
Vodafone Customer Care, Uttar Pradesh(East)
Verified Support
Jun 20, 2013
Vodafone India Customer Care's response Hello Manish Kumar,
Trust all your concerns are resolved. Thanks for your time on the call.
Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Jul 20, 2013
Vodafone India Customer Care's response Hi Sunil,
Please share your current and alternate contact numbers with us at http://bit.ly/18ucJSy and we will surely help you out.
Regards,
Vodafone Customer Care.
Verified Support
Oct 31, 2013
Vodafone India Customer Care's response Hello Abhishekh,
As discussed, please revisit our stores on Sunday to get the recharge done. Thanks for getting in touch with us.
Regards,
Vodafone Customer Care, Mumbai
Sep 28, 2014
AARTIVINJUDA's response I HAV PURCHASED RS175 RECHARGE VOUCHER FOR NET BUT DUE TO BAD SCRATCH I COULD NOT RECONGISE FIRST FOUR DIGITS OF MY SECRET PIN NO AND MY SERIAL NO IS[protected]. PLEASE MESSAGE ME THE PIN AS SOON AS POSSIBLE
AARTI VINJUDA
EMAIL ID:[protected]@GMAIL.COM
Can't understand, If this is the way every genuine customer is being treated at Vodafone. Then we should "STOP USING" VODAFONE Service Providers.
Till date the complaints is Open for Refund. All Customer Service are just giving fake remarks.
I can understand that there is a process for the same. But How long a customer should chase for the Refund. Does this means that Customer should always follow for the same. Why can't your Customer Service confirm the status for the Refund.
I need to change my current plan of Vodafone too.
Also request you to check my "Payment Cycle" for [protected]. Did I ever miss my payments. Ever I had any delay payments. If this how such customers are being suffered from your customer services then how better services we would get in near future.
Awaiting for revert.
Regards
Shirish Chavan
[protected].
Fwd: Re: Complaints against DSA Vodafone [#1090403]
From : shirish chavan <[protected]@indiatimes.com> Tue, Jul 17, 2012 01:41 PM
To : [protected]@gmail.com
Cc : Anjali Blossom <anjali.[protected]@yahoo.in>
Hi All,
Please find my all conversation with Vodafone for the Refund.
Regards
Shirish Chavan
[protected].
----- Forwarded Message -----
From: shirish chavan
To: vodafonecare mum , nodal mum
Cc: Appellate mum
Sent: Mon, 16 Jul 2012 13:35:20 +0530 (IST)
Subject: Re: Complaints against DSA Vodafone [#1090403]
Hi All,
This is the last mail for you & your team.
I will not follow the same. If no one reverts within next 1 hour. I will understand that no one is able handle Customers at your end.
It is loud & clear. I want my 350/- refund back by EOD.
If not, I would not pay to vodafone bill for this month.
Awaiting for an urgent revert on asap.
Regards
Shirish Chavan
[protected].
----- Original Message -----
From: shirish chavan
To: vodafonecare mum
Sent: Sat, 14 Jul 2012 11:56:27 +0530 (IST)
Subject: Re: Complaints against DSA Vodafone [#1090403]
Hi Bhavika,
Thanks for the revert.
I thought that I lost my money & my patience too.
Attached is copy of receipt of Rs 350/- paid by us.
Also to write I was following the issue with Vodafone with the Sales Executive Mr. Kunal ([protected]). Trying to call this person, but he is not interested in picking calls from us. Is this way all customers are being treated at your end.
Pick-Up Boy Mr. Ravi Yadav ([protected]) who collected the money & all documents. Tells us that we will inform you. But when???
Request you to tell us How we are going to get this money. I strictly need a Refund on this issue. No new SIM. No more Vodafone...!!!
Also I am currently using a Vodafone Postpaid No. [protected]. I need to change the same to Prepaid. Please tell what is the procedure for the same.
Awaiting for an earliest revert.
Regards
Shirish Chavan.
[protected]
----- Original Message -----
From: Vodafonecare Mum (MUM)
To: [protected]@indiatimes.com
Sent: Fri, 13 Jul 2012 17:21:38 +0530 (IST)
Subject: Complaints against DSA Vodafone [#1090403]
Dear Mr. Chavan,
Thank you for your email dated 11/07/12, regarding Vodafone mobile number [protected].
We regret for the inconvenience caused to you.
We tried calling you on your alternate number [protected] but were unable to reach you.
Further, we request you to kindly revert with the receipt of Rs. 350 which you had received at the time of purchasing above mentioned Vodafone mobile number. So, we can investigate further.
Mr. Chavan, given below is the Service Request reference number for your enquiry; in case you need to check for more details on the same, you can share this no along with your cell number with us.
Service Request Number :[protected] Also, the interaction reference number is mentioned in the subject of the email; in case you wish to write to us for the same query again, please do mention this number in your email subject line. This will help us trace your previous communications. In case you need any further assistance, please do call or email us. We’ll do our best to help you.
Happy to help,
Bhavika Shah
Vodafone Care
Contact numbers
For Enquiries : 111 or +91-[protected]
For Complaints / Requests : 198 (toll free)
Fax number : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in
Dear Customer, Need a new postpaid connection ? Would you like to buy a USB connection? We are happy to Help. Simply send POST as an SMS to 111 or alternately you can write to us at [protected]@vodafone.com or call on [protected] between 9am to 7pm you will get a call within 1 working day and we will assist you in the convenience of your home.
--Original Message--
From: [protected]@indiatimes.com
Date: 11/7/2012 4:35:33 PM
To: Vodafonecare.[protected]@vodafone.com
Subject: Complaints against DSA Vodafone
Customer Cheated by Vodafone DSA
Dear All,
This complaint is regarding the wrong information shared by DSA & then no one in the system wants to resolve the same.
DSA Name: Systematic Knowledge Services Pvt Ltd.
Contact No. [protected] ( Always Switched OFF)
Address: Andheri (E).
We had a requisition for a Postpaid Connection for SIM Card & Plan of MYOP (99+49) on the number as shared by DSA agent. On Friday 06.07.2012, the DSA filled the form & details & took the money(Rs. 350) from us. We had given a confirmation for the desired no. [protected]
On Tuesday, Verification was done. Later in the noon call came from Vodafone that the number which we had given earlier is not available with them. Thus we requested, if not return back the money.
Till date no one responded on the same. We are calling up-frontally on their numbers. But neither the Verification Team is also not picking the calls for the complaints.
This is an best example how a customer is being treated by Vodafone.
Treat this an urgent. As if I am not getting the said number. Request you to cancelled the same & return back the money. I can't chase more to Vodafone on daily basis.
If I don't get refund for the same, I need to change my current services from Vodafone to Other Service providers.
Waiting for an revert asap.
Regards
Shirish Chavan
[protected]
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