Vodafone India Complaints & Reviews

Vodafone — Carelessness in service

Sir,
I am Shalin Joshi, an MBA student & a customer of Vodafone. My mobile number is [protected]. I am facing a really frustrating problem and now I am fed up of the fake promises given by the Vodafone people. The situation goes like this:

I got a call from Vodafone regarding conversion to Postpaid. I liked the plan and agreed. On 27th March, 2009, the salesperson met me and I paid the refundable security deposit of Rs. 250/-. I was told that my verification will be done in next 24 hrs. Now, 3 days passed and nothing happened. My prepaid card was deactivated and the postpaid card was not yet activated. I had my final exams and the calls I was missing were really causing me a great loss. I called up the customer care at 111 and I was told nothing could be done from there and I needed to visit the office. Anyhow, taking out time, I visited the office and I was again given a promise of 48 hrs. As usual, time passed by, and nothing happened. This happened 4-5 times. Finally, the person on the counter told me that it was their mistake and carelessness because they had given a positive verification by mistake. They told me that my number cannot be converted to postpaid. So he told me that he will convert it again to prepaid. As usual, again, promises of 24, 48 and again yesterday, 24 hrs were made but nothing happened and my card is yet not activated.

I am really frustrated about this carelessness on the part of vodafone. I am suffering for no mistake of mine and solely due to their carelessness. Customer service is something that vodafone seriously lacks. Just giving away new connections isn't a sign of good business; customer retention is something which is of core importance. And I have diverted 30 - 35 customers from my friend circle to brands other than Vodafone recently, due to the inconvenience I suffered. I suffered much losses and wasted my precious time to meet the silly people on desks, who know very less regarding their jobs.

THE ONLY REASON I AM FERRYING TO THE CUSTOMER SERVICE OFFICE IS BECAUSE I NEED TO RETAIN THIS NUMBER. I HAVE LOST ALL MY RESPECT AND LOYALTY TOWARDS VODAFONE.

I REALLY EXPECT YOU TO KINDLY LOOK FORWARD IN THIS MATTER. HOPE YOU TOO WON'T BE GIVING ME PROMISES OF 24, 48 AND 72 HOURS.

Vodafone — careless service

hi m reet!!
I am very much disappointed by vodaphone services. they charge money by activating services without our wish. n even we can't talk to the customer care as there's no one on line. My caller tone is still active, though i've sent messages many time. this has happened many times. they are just deducting charges without any reason.

Vodafone — Less talk time than promised

I dialed 121 from my Vodafone mobile number [protected] and got the offer that i will get Talk Time of Rs 650 on recharge of Rs 600. I made the recharge of Rs 600 but i only got Rs 543. I inquired Vodafone customer care about it but all of them didn’t responded after putting my call on hold. I called Vodafone today 3 times and all of them said that we are transferring your call to our senior and after that no one attended the call.

Can you please help me in this matter? I have sent a mail to Vodafone customer care as well.

Thanks
Sumit Taneja

Vodafone — Got less talktime

Hi,

My friend has made my recharge(Topup) from Madhya Pradesh on my vodafone number.

Topup amount was Rs.100.00.

But i got only Rs.80.00 talktime.

I used to get Rs.87.00 to 88.00 earlier.

Please revert back and help me in geting my remaining balance.


Regards,
Gaurav
[protected]

very sorry to informing you that till today service on these nos are not activated. If your company is not able to do so please inform me on my no. [protected] or [protected]@yahoo.com

hello I have the same issue.I happy 17 thousand as my bill amount just for Internet and when I have for clarification no proper clarification was given about bill. I've already paid payment but I want to file complaint against them so that this cannot be repeated again and again and fool people. my numbers are [protected] [protected] I want them to give me clarification on the bill and pay me back the amount which they have taken from me unfaithful

Respected Sir,

i have used Vodafone Mobile Servies around 2 year.my mobile number is [protected].
this is my postpaid connection but 20 dec 2010 i have converted this number in prepaid connection. after that i am unable to send message any number. i have recharge SMS pack also its prics is 44 Rs.
many times i m going to vodafone stor but they did not respond properly.i have alao launched online complaint.plz refand my SMS pack money

Sir/ Ma'm

My name is Shivi. I activated my message pack of Rs. 26 on 5th Oct. As far I know, in Rs. 26 I should get facility of free messages but its taking 0.05 paise from the balance account.
Kindly tell me which plan I should get to access free messages.
Thanking you.

I WAND TO DEACTIVATE MY GROOMING SMS.I COULDN'T GET ANY HELP FROM VODAFONE .PLEASE HELP ME HOW TO STOP IT.

I need help of vodafone customer care.

Hi i am karishma...my pincode has been damaged so i need it urgently please...my serial number is[protected] plz rply soon

Vodafone — reduction of mobile charges without any information

my name is shakti lal sharma.my number is [protected] .in the previous day the company deduct of rupees 40 without any information .i request to u to the whole life . i do not want any call or sms on my mobile number .kindly look into the matter and rivert as soon as possible .


with regards,
shakti lal sharma .

my self puranjay singh
witout any apply request RS 30 will be charged on my account.
so pls kindly action may be taken my no is [protected]





regards
puranjay singh

Vodafone — vodafone reduce balance without inform

Sir. my no..[protected].i am social man. i am not need caller tone on my cell,but vodafon on it twice time in a month.that was why i have loss money.it's effected my simple life plz inquary this as soon as possible

Vodafone — reducing balance for no reason

yesterday on 30th august 2010 i got my net recharge of rupees 96..
after some time when i tried connecting net..
it worked for 2 mins and then suddenly it stopped working..
and just at that moment my friend who ws sitting besides me received a blank MMS frm my number..
after that when i checked my balance i found that vodafone has reducted about 50 rupees frm my balance..
next day i found that several of my friends received blank MMs from me last day..
but i did'nt send even one of them..
when i contacted customare care,no proper answer ws given and even one of them told me that if m having so much problem with the connection then i should change it..
i know it was'nt my fault i want that proper action should be taken in this matter..

Vodafone SIM — Balance reduced to RS. 0 without using

I have recharged my Vodaphone no [protected] with rs 50 on 5 Dec .I have just used rs 5 .Today 7 Dec 2011 its showing rs 0.

i have vodafone no [protected] i have changed my plan from 444 corporate connection to 998 advance rental plan. when i have asked the customer care Executive to change my plan and asked about the clip charges he sayas that the clip charges are not included my bill because of corporate connection. and when i received the bill there are clip charges in the bill. when i asked and mail my complained to the vodafone they say that the clip charges will be included in the bill.

now what i have to do pls comment

my bill is wrong n they do not send me ststement again .thus i do not submit my bill

Vodafone Postpaid Connection — wrong information regarding phone bill

this is to inform you that i had vodaphone postpaid connection from last year and as thier executive come to collect bill ,they told that there should not be any late fees and they collect it after deducting the late fees but thier billing statement keep on adding the late fees and there is some mislanious charges which is not defined correctly now they have bared my services,
and i am called their executive to collect the bill from last 10 days but no one came yet , may be this is their trick to harrass the consumer and send the executive after billing date , today i called another person from other collection department (innova communication ) which came to collect the bill .
i need a clearification from vodaphone pvt ltd.

send to me my vodafone bill in details

send to my bill details

I am Dhananjay Sharma, I was one of the customer of vodaphone with no : [protected]. I am very much frustrated about your services . I have purchased one post paid connection with Plan of Rs.299/ plan. In which I was getting local vodaphone to vodaphone 1000msg as well as local @10paisa.( I have the Offer details which I have received through courier) But The itemized bill which I have received is charging Rs.1 for local calls and 1.50for msgs. When I have used your connection for one month why should I pay 2 month rental .? You have charged 49 for itemized bill but you sent duplicate bill, when I call to your customer care on 22 feb they assured me that they will send the itemized but again you charged Rs49 and sent the duplicate bill. After continuous call to your customer care I get a reward that they disconnected my services and I received itemized bill details in the 2nd week of March I have made request for the correction of the same. But till date no one has reverted back . But I am getting phone call for the payment of pending bill many times, even one of the executive of legal department also twice visited my residence and given threat for the payment of pending bill. When I made a call to Mr. Manish Tyagi ( legal Advisor Voda phone ) sector- 57 Noida Ph : [protected]. He also assured me that he will communicate this issue to Vodaphone .Even today I have received one call for the pending payment form the [protected] when I asked your executive to give me my complaint no she refused and disconnected my phone. Now I Have only one option ie. To launch one complaint in consumer court . I am waiting fro your response if you want to settle this issue contact me on the below given number with in a week. After that I will do what I want to do

DHANANJAY SHARMA

Present no :[protected]
Vodaphone : [protected] (disconnected)

hello,
really i m very angry with this service because always i didn't recived any message ki my planned was changed automatically how can change my plan actually i purchased this card before 3 yrs. that time my plan was 0 rental plan now its changed automatically o body informed me and its outgoing chrges something 2.40 paise how ur people changed this plan without inform to customer? do u know each month my bill goes to 2500 because o[censored] only. i didnt recived any message ki my plan was changed and my outgoing charges is too much high.
now i m mumbai my romaing is automatically activated i m trying customer care but nobody is recived my call two times i m long time on holding then where i go and complaint thats why today i complaint thrugh net. plz help me its too high bill amount. only for ur mistake today i have to pay 6429 Rs. bill amount this is not possible for me every month.

Hi...

I am satish i had taken a postpaid connection in last week .but the sim card is replaced more than 2 time.my new no is [protected] and sim no is H[protected].that sim is not activated still now .your executive name is prasanth, [protected], he is also not responding to my calls.what type of service is provinding to customers.when it will be activated???almost 10 days completed.

hi, this is worst sevice i have never seen.i made cancellation of a no. in june month.but its bill is coming to me still now.they beard my out going in my active no. this is totaly ridiculous.they didnot send the proper bill to me in that no., i request you to all do not use vodafone.

i made cancelation of this no.[protected] in may.still its bill is coming. send me detail call report in my mail.

i heve approched by vadafone exicutive on 22-09-08 for shift of my prepaid to post pad .at the time of application filling i was told by the exicutive that total process time will be 48 hours.but my connction was terminated on 27-09-08.after that i was contacted several times to that executive and also to costemer care, nobody was responding my number is [protected].i have so motch work with that phone if not possible cancle the shifting and resume the service

my no is not acctive to post paid plan

sir /madam
plz acctive my vodaphohe help line no


thanx $regards
dinesh
mobile no [protected]

i m fedup from ur costumer care n ur billing deppt. They don’t care of mine. I face problem from last one year. in print bill shows previous balance but I have not any previous balance. Please check my all previous details n solve the problem.
thank you
ANIL WADHWA
[protected]

I WAS IN NEED OF 50 NOS.OF VODAFONE NEW CONNECTION AND ACCORDINGLY YOUR EXECUTIVES VISIT WAS SOUGHT. THE EXECUTIVE WAS KIND ENOUGH TO VISIT MY PERMISES FOR THE SAID CONNECTIONS .SURPTISINGLY MY CONNECTIONS HAS NOT GOT ACTIVATED TILL DATE BUT I HAVE STARTING RECEIVING BILLS FOR THE SAME SINCE LAST MONTH . DUE TO THE DELAY IN THE ACTIVATION PROCESS I HAVE TIED UP WITH AIRTEL AND I DONT REQUIRE YOUR CONNECTIONS ANY MORE.

IT IS THEREFORE REQUESTED THAT THE NECESSARY REVERSAL ENTERIES BE MADE AT YOUR END IMMEDIATELY.

i used vodafone no. for one month than i was stopped same no. now after four month company send me a bill that pending of rs. 715 + 500 + 24% extra for same. i was complin to their local office but they are not reply to me. noow what to do? pls. suggest

I wanted my bill details for last three months.. kindly see into it and send me on my e-mail id

Mobile-[protected]

send to me my vodafone bill in details Itemwsie for the month of dec09 jan 09 & feb 09 my bill was comming very very high since i am not using sim from last three month Regularly i[censored] are not able to do this with in hour then i am going to consumer court tommorrow in the morning

Dear Vodafone my sim number is [protected] i got some wrong calls please details send me

thank you

Vodafone-- Post Paid — Wrong Bill

Sir/Madam,
I have been charged Rs42 plus tax extra for billing cycle 2nd Mar- 1st April. This 42 is charged for 31 SMS made on 1st April between 3PM- To 5PM. But the fact is that I have never made any SMS on that day. In fact I hardly use sms service. And most these smses are made to number which does not exit in my address book and I tried to call that number it is always out of coverage. I call the call center as usual got the answer that system is showing that I made sms and it can't be revert.
Please take action.

ph- [protected]
Irshad Ali, Pune

I am using vodafone no. in advance rental scheme . That scheme has ended in the month of March. As per the logic rules phone, they should barr the outgoing of the phone.They didn't do that, inspite of that without any confirmation from my side they converted that phone to 298 rental plan and i had never agreed upon on that.

I asked them to reverese these charges as I've never agreed upon for these terms and conditions.Then somebody from vodafone call center called me up and I've asked him to convert the number in prepaid.He described the different schemes and I've agreed upon on 175Rs. Plan in which free talk time will be there . He suggest me to use for 1 month and ensure me as it is monthly plan I can convert it any time.Now in my billing again they're showing 200 Rental Plan and beside that usage charges also applied.No free talk time and all that.

For testing I am not making any call from my vodafone number right now and this month again they had added 900 something rupees in my bill without any reason.

Now nobody is listening there .I am making them a call to disconnect this number twice or thrice.But all the times they are putting the call on hold and disappeared.

I am really in mess and don't know what to do.

I am a good coustomer of vadafone.I am contuing my connection when BPL starts mobile.I have no post any compliant up this time.The last 2 months August &september bill there is so many calls are seen same nos several times, they are also charged.The bill amount is also very high.I also sent complaint through coustmer service but I have not get any responce.I want to reduce the rate of wrong calls.Do the needful.
Thanking you
Radhakrishnan
Mob.No [protected]

I m a vodafone postpaid customer ([protected]). I got two bills for months aug & oct 2009 which contain MMS charges for RS 128 & 60 resp. I even don't know how to send an MMS and also don't have any settings to send MMS. I I complained several times at vodafone store kurukshetra, haryana and on customer helpline no. [protected]. My complaint no. is [protected], dated nov. 9th 2009. Vodafone people r saying that mms are sent by a virus and they even don't know or give the no,s to which these are sent.
I have bills of both months. Please help me to sort out the problem.

atul sharma

they have charged me for international sms on a local numb saying i prefixed 00 or + before the number .. also they charging me before i started using my number please help..my contact numb [protected]

Hi Tanuj,

We believe that you have been contacted by our Customer care team and hope that your concern regarding SMS charges has been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

Dear Sir ,

Vodafone NO : [protected]

This has reference to my Current Month Bill Period of[protected] to[protected]

Kindly note that we have received the E BIll which is of INR 4836 / -

Please check all our previous bill the bill have been on an Average of 1400 to 1600

Suddenly there is an Increase and in the Bill in Vodafone Live of Rs 3472.60 which is not possible as we are using BB Prosumer Lite Plan of 299 / - in which we can only get Unlimited Emails and Chat of MSN / YAHOO and Gmail and BB Messenger .

We can never open any website nor can surf the net than how is it possible that we have used 347260 KB . Kindly note that there is some problem at your end as we cannot open any website so how can we get that bill ..

Please note that i spoke to some MR Anish in your company and he was not able to understand my problem and just saying that we have used it and have to pay without even understanding my problem

I request some responsible person from your company and revert to me and resever the wrong charge made by you

Kindly note that I have been using this number for last 10 Years and as a loyal customer you should be able to serve your customer in the best possible way

sir,
this is my humble request to consumer officers. The vodafone company have sent me wrong bill i had never made any ISD CALLS on this number [protected] this is automatic dallied call by vodafone company this type of complaint have lodge by many people on this type of numbers you can see details [protected],[protected],[protected],[protected],[protected].
this type of number automatic dallied show pls solve my problem that have sent my bill rs of 3151
thanking you
gandhi lal
my phone no is [protected] this is my vodafone no
from chandigarh

Hi,

I took vodafone postpaid mobile connection no. [protected].
The outgoings from my mobile was deactivated BEFOE THE DATE


When I tried to clearify the same with vodafone officials then nobody helped me.

AJIT SINGH

hi,

i have parchase [protected] no. two months before. i have recieved wrong bill. in this no rs. 400 plain is bing working now. according to this plain 1200 mint local, 220 mint STD, 1000 SMS and FNF service activate. the some service which runing is free off cout. according to bill 1200 local mint bing on including in this service (fimaly n friends).

Please help me.Please gie me solution or reply to my mobile no: [protected]

Hope you will help me to come out of this problem
Thank you.

Hi,

This is Santosh Bakalkar Mob : [protected]

This number is continuously charged wrongly with Connect charges of Rs 199 + Service Tax additionally, since April 2011. No activation was asked. On complaints they are not reversing charges nor deactivating service.

Every time on call it is committed charges will be reversed in next bill. However, Instead of reversing they keep on charging additionally every month. Last complaint no is [protected] on 27th Sep 2011. On 12th July also they commited to reverse. As well in prior 2 months also they committed same.

I have also recorded 3 call with complaint services for same

However still it is not reversed as well not deactivated service for connect.

Also every time I ask to take compalint to close account, it is also not taken.

Looking forward for help.
Santosh Bakalkar
+91 [protected]

To, Vodafone, Delhi,

This is to bring onto your kind Notice related to the Unethical andmalpractice being used by your Company to Extract Hard-earned Money of theCustomers by wrong Means. I have been using the Vodafone Number- *[protected]*, from I don t evenremember how much time and this is the Only Mean of Contactibility for meand my only contact source till now. This was initially a Prepaid connection which some of your Associates cameto my House and collected my Docs to convert it to a Postpaid Connection,which I agreed and got the same converted. The Average usage for that number was around Rs.1400/- which I was properlypaying. Suddenly in the Last Month of my Usability I got to know that MyUsage is of Rs.14,000/- against the Credit of Rs.11,000/- (I don t know whythis was assigned to me) and for that I have to pay the Interim Amount. I have discussed at the Call Centre and they said that under the 3GB FreePlan of mine, these Amount will be Re-rated and I will get the Bill which Iused to get and for that they ask me to pay Rs.500/- as an Interim paymentwhich I have paid and My Services were Unbarred. I have started using my Number however My Usage Exceeded till 29,000/- andthere was no Barring of the services which was done on Credit Limit beingExceeded and No Re-ration of the Data done as Told By Your Call CentreExecutive. I am a Student and have no Means or Support with which I can pay this WrongBill being Imposed on me by You, I need to use this Number and need toRe-start this Number. What I can pay is the correct Usage and can only payMax. 2000/- which Your Executive who has given me this Number and your CallCentre Told me that Maximum Bill will be this only with my 3G Plan.
Your Sincerely, Sarthi [protected]

My name is Arun Pradhan and my mobile no. is [protected] i am working in NIIT Technologies, i am using corporate plan of niit, from last 3 month vodafone have increase my tariff plan without prior information. I have mailed them about this matter, they assured me it will rectify in next bill cycle but it is not rectify till then, I have copy of mail.

I am not getting any solution.

My name is Arun Pradhan and my mobile no. is [protected] i am working in NIIT Technologies, i am using corporate plan of niit, from last 3 month vodafone have increase my tariff plan without prior information. I have mailed them about this matter, they assured me it will rectify in next bill cycle but it is not rectify till then, I have copy of mail.

Sir,
Maine Vodafone Ka Postpaid Connection Liya Jiska Bill 3 Mahine Ka Eksath Aya To Maine Use Jama Nhi Kraya Fir Vodafone Ke Ek Executive Ne Rs. 380 Me Compro Kra Kar Us Number ([protected]) Ko Rs. 600 One Time Payment Plan Me Convert Kra Diya Par Ajj Bhi Purane Plan Ka Bill Aa Rha Hai Maine Kai Bar Vodafone Office Jakar Complaint Ki Par Kuchh Nhi Hua

Hi SirMam

Its been more then 20 days now my number([protected]) is not working and
more then 10 times I have visited vodafone store and till now nothing is
done till date. My bill is showing wrong usage for data as I have even
attached the photo of the data usage till 12th August and from 11th August
my number was blocked stating exceeding credit limit which was 3500 and in
the last bill is genrated for 9100 but I was using 2gb data plan and I have
only used 876mb till 12 August and from 11th my number was blocked then how
is it possible that my usage has exceeded and first time customer asked me
if you have message of data use then show it on store now store is telling
its wrong as its showing for 3g? What is this? I have never used 3g
and it was not activated on my no and it was told by customer service to
check usage by data bal and even previous month it was working fine and if
that was for 3g then how can it show the usage when services are not
activated? Its a big time fraud by vodafone and I would like to say till
was hutch it was so good but after vodafone took over its not more then a
. Please revert to this email as Im taking it to consumer court for
sure. Please reply and acknowledge it as I cant take more pain just because
you guys and your server.

This is regarding the wrong bill generated for my Vodafone no [protected] for the Bill period: 28.09.12 to 27.10.12. The total amount is showing Rs. 3,221.70 from which it’s showing Rs 2,446.40

For VF Mobile Connect as I have used 489280KB of Data. I have called the Customer care person to activate the 3GB data plan for Rs 198 on 2G network, The Customer care person told me that your pack will be activated in 24 hours. After that I have started using the Internet data for the first time in 4-5years (you can refer the previous bill). Since I am checking my Vodafone bill regularly through online portal and found that my bill was near Rs 1200 then again I called customer care person that why this data usage have been charged to my bill then the Customer care person told me that after this billing cycle this will be adjusted before bill generation for this month.

Finally, I have received the message that your Vodafone bill for the month is Rs. 3,221.70 and I again called Customer care person and then that person told me interesting fact that I haven’t activated the 3GB 198 plan.

One thing I would like to clarify that I went through the Vodafone portal before doing mobile internet as I was already aware about the fact that this can lead the large amount in my bill i.e. why very first day I called the customer care to activate the 2G data plan.

Please revert Rs 2,446.40 For VF Mobile Connect 489280KB of Data and charge Rs 198 to my bill which I have used. I am not going to pay this data usage charge at any cost as it is just because of your irresponsible Customer care person. As the calls have been recorded when we tried to reach out the customer care person, you can check with that last 5 call record from my no . Please solve this issue otherwise I think that I need to escalate this issue to other level as well.

Additionally, you can cross check with my previous record and bills and I have been customer of Vodafone from more than 4-5 years and this is the first time I feel that I have been cheated by Vodafone.

If you people can’t revert this charges request you to close this connection.
Friends, This is the mail ik have sent to Vodafone... Request to all of you guys that please make sure atleast 10 times before activating any service on your Vodafone no...REally very bad and chepest thing they do to all customer........

Dear Team,

This is with reference to the bill for mobile no [protected] for last month. 599 3G unlimited plan was active on my mobile. I have called more than 10 times to 198 customer care and also visited Vodafone outlet at Bhandarkar road Pune, they told me clearly that this plan has unlimited internet browsing.
But I have charged 15,000/- for internet browsing for last month. Request you to please look in to this matter at earliest. Also my credit limit for mobile is 9000/-. Why it has exceeded and I haven't got any notification until bill is flashed for 19000/- . When I crossed 9000/- credit limit, Vodafone should ideally restrict my usage, 15,000/- is huge amount for internet browsing for one month.

Also I have ICICI corporate no [protected], for this number I never faced issues like this.

Thanks & Regards,
Shailesh Deshpande

I have requested to change my billing plan i.e 400rs to 125rs on 1 Dec 2012 at Vodafone store. But, they didn't change my plan and generate the same amount of bill again. Now, they barred my mobile services and asking for payment instead of solving my complaint. I am very disappointed with their services.

Dear,
It Seems to me That It is Wrong Bill, So I Can't Pay, it is extra bill.

Abhishek

i got a call from vodafone telecaller sales person Mr. Sameer([protected]) on date 22.08.2013 for mnp of my Tata Dococmo No. [protected]. After discussion with him i selected monthly rental plan of Rs.199 alongwith Internet plan of rs. 199 (2gb unlimited).

On same day your another person Mr. Amir([protected]) came to me for document collection. While submitting documents I again told him the same plans mentioned above.

On 30.08.2013 my sim card was activated and no one intimated me that the internet plan was to be activated by me by sending the sms. It was told me that internet plan will be preactivated on my sim by both the person mentioned above.

Despite of this my internet plan was not active and i was unaware about this. On date 06.09.2013 i got sms from vodafone stating that i have crossed my credit limit of 2900 and have to pay bill of rs. 3565 in order to avoid disconnection.

I registered complaints three times to customer care but everytime they re[plied that bill will not be reversed.

I am also getting tortured by continuous calls, texts and emails for paying the bill.

I was pre assuming that vodafone is best in service providing but i got very hilarious experience within 7 days of joining vodafone. Please helm me in above matter.

This is to bring into your notice that, my vodafone no.[protected] is barred through company end. There was call from company side to take internet pack, stating the offer according to bill cycle. But the things were opposite as said in the call. it was said you will get 1GB Data to use in less amount and service will stop itself after usage of data, but the company did not stopped the service and the extra used data were added to my bill. Thus i am unable to pay my dues just because of company's fault.

i would like to take action against the company, so that i can start my number again.

COMPANY- VODAFONE

Vodafone — vadafone blackberry

Hi. I AM HAVING BLACKBERRY SERVICE FROM VODAFONENo [protected].BUT THE TRUTH IS VODAFONE PEOPLE ARE CHEATERS. I WAS TOLD THAT THERE ARE TWO BB(BLACKBERRY) PLANS. ONE IS 499 WHERE YOU CAN DOWNLOAD 500 MB AND EXTRA WILL BE CHARGED AS 15 PAISE PER 10 KB.& SECOND IS UNLIMITED PLAN OF 1099. ON THEIR WEBSITE THEY HAVE ONLY ONE PLAN OF 1099. WHEN I RECEIVE THE BILL I WAS SHOCKED TO SEE THAT THEY CHARGED ME 9500/- FOR 58 MB OF DOWNLOAD @ 15 PAISE PER KB.THEY ARE FOOLING PEOPLE AND CONSUMER SHOULD FILE CASE AGAINST VADAFONE COMPANY.

ii

Vodafone Postpaid — Deactivation of my postpaid number

To,
Vodafone India private limited

Myself Mr. Raunak Dhobi using vodafone postpaid number and getting problem with network and i stay in Goregaon east. i want to disconnect my both vodafone number as mention below.
1.)[protected]
2.)[protected]
I want the above mentioned number to be deactivated as soon as possible. If you want then i can give more details.my email adress is [protected]@gmail.com.
Your Faithfully
Raunak Dhobi
([protected])

Hello,

My self Amij Patel. this issue is not resolved.

This is Pathetic Experiences with Vodafone Blackberry Service

I am continuously in touch with Vodafone on CALL even visited the Vodafone store personally

It took more than 20 Days and no one from Vodafone is answering or resolving this issue.

I am continously in touch with follwing person from Vodafone gujarat through email but not progress so far

narendra.kanu
sarfaraz.ansari
vicky.solanki
kartik.deshmukh


There is no escalation process for this ridiculous behavior

Hello,

As per you suggestion I have formatted my device, now it has factory settings only, removed all email accounts from hutch.blackberry.com and again try to setup email account though it is not working

Can you please do needful asap..

Thanks
Amij

Dear Sir,

We wish to inform you that the services for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

my mobile no-[protected]

Rechage card serial[protected]

I have purchased Rs. 30 vodafone recharge coupon card. but pin number is damaged after scratch. please give me secret Pin of this card on my e mail address. [protected]@gmail.com