Vodafone India Complaints & Reviews

Dear Sir/Madam,

I am currently holding a Vodafone No. and have been using the number from Last 5-6 years. I had activated Vodafone Live Corp Unlimmited plan and was using GPRS for 6-7 months. I planned to try Vodafone 3G services in month of March and asked Vodafone helpdesk to activate 3G services. I tried Vodafone 3G services for one month and deactivated the service since it was coming out to be costly affair. After one month when my next bill was generated I found out that my Vodafone Live Unlimited Corporate plan was also deactivated without any prior intimation and this had led to total Vodafone live bill of Rs. 5000 odd. When I tried contacting customer care they have replied that Vodafone 3G and 2G services cannot be active at same time and once 3G service is activated 2G service gets deactivated. Vodafone Customer Service agents never informed me about the same initially and now I am incurring huge bills. I have been continously following up with Vodafone Relationship manager but I have not receieved any solution for same.

I am hereby hence requesting your intervention to look into this issue.

Regards,
Pawan M.

My secret pin of bonus card 350 local sms pack is damaged..
My serial number is[protected]
My email id [protected]@yahoo.com
I hope I get d reply fast....

recharge card
I Have purchase Rs.35 Paper SMS Recharge Card But .Pin Number Is Damaged After Crash. Please Give Me Secret Pin Of This Card On My E-mail ID no. pk.[protected]@hotmail.com Or Recharge On My Number .

My Mobile Number And Recharge Card Details

Mobile Number: [protected]

Serial No. Of SMS Card:[protected]

Secret Pin: ?

My secret pin of bonus card 350 local sms pack is damaged..
My serial number is[protected]
My email id is jenica.[protected]@yahoo.in
I hope I get d reply fast.

Have purchase Rs.20 Paper Recharge Card But There Is Not Pin Number.Pin Number Is Damaged After Crash. Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number .

My Mobile Number And Recharge Card Details

Mobile Number:[protected]
Email:[protected]@rediffmail.com
Serial No. Of Recharge Card:[protected]

Sir,

I have cancelled my postpaid service two months ago. At April an vodafone executive named Mr. Mushqtaq has came to me and collected Rs.200/- for cancellation. But at May a bill has came from vodafone asking them to pay Rs. 500/- . As I have cancelled my service, I haven't replied to him. After due date, a lady from customer care shouted and said that vodafone will file complaint against me. Therefore, I went to vodafone store, and I paid Rs. 500/- with great hesitation and I said to them to cancel my postpaid service. They agreed me that they will cancel. But Now they are torturing us to pay the due amount still. Today (June 7,2012) I have called the customer care, One Customer Care person said that I have to pay bill till June 7,2012. Then Only we will cut this service. I said to the customer care to cancel all my vodafone lines. If it Happens again, I will file complaint against such unresponsible fellows regarding this mental harassment. And also I will suggest my friends to cut vodafone service. Whether Vodafone postpaid service is Just for cheating.

Cancellation Requested Mobile No: [protected]

Regards,

Sathish

my voda phone No.[protected] . since last few days I am not using any kind of call or transaction on my phone but its observed that balance is automatically deducting from my phone .

Kindly reimburse my balance and stop this malfunctioning in future. please kindly look forward to my complaint. I would appreciate your early and quick response .

thanking you.

Karnail

Hello,

I have taken a new 3G data card connection of vodafone two weeks back. I have used for two days around 300 MB and disconnected my connection saying that I have exceeded the credit limit. Meanwhile my tariff plan promises 6 GB of free data. I have also paid two months rental in advance ie, Rs 2000. Now they are asking me to pay an interim payment. This is case of pure cheating of consumer. I have constantly in touch with Vodafone care with no luck. Atleast they should increase the credit limit and allow me to use 6 GB.

WORST EXPERIENCE WITH VODAFONE.

Please help/advise.

Thank you,
Anoop P G
[protected]

I am working in Fluor Daniel India Pvt. Ltd. and last month I have changed my mobile service provider to Vodafone through mobile portability. I am attaching here my corporate plan (refer attached sheet 6), As per this plan my bill should be 150 Rs. around instead of Vodafone charged 445 Rs. not considering my corporate plan. I have done so much call & e-mail to Vodafone Customer care, their is no any positive reply (refer attached).

Request you to look in to matter & help me out asap.

Name:V.V.RAMAKRISHNA RAO
Mobile No. [protected]

Dear Sir,

My self Mr. A Sunil Kumar,This is to infor you that i have 2 mobile numbers in Vodafone net work i.e. [protected] and [protected].

For 1st one they my credit limit is Rs.2300 but they are given the bill amount Rs. 5452 without intimations and permission. For this i have visited nearest branch and spoke to respectable person, they said " we will get back to you" in the month of February '12.. But they are not reverted and also they are send legal notice to may mail Address. For this pending bill they are disconnct the out going calls for 2nd number also which i am paying regularly for that number..

Please solve this issue or raise a complaint against Vodafone company and do the needfull..

My mail ID is [protected]@gmail.com

Regards

A SUNIL KUMAR
[protected]

To;
vodafone India private limited.

Subject:deactivation of my vodafone postpaid number.
My self Mr. Raunak Dhobi staying at goregaon currently as student.I m facing network problem. this is my second complaint regarding the same issue for the deactivation f postpaid number.The number is as follows:
1)[protected]
2)[protected]
The above number i mentioned is which i want to deactivate.
Your Faithfully;
Raunak Dhobi
([protected])

To;
vodafone India private limited.

Subject:deactivation of my vodafone postpaid number.
My self Mr. Raunak Dhobi staying at goregaon currently as student.I m facing network problem. this is my second complaint regarding the same issue for the deactivation f postpaid number.The number is as follows:
1)[protected]
2)[protected]
The above number i mentioned is which i want to deactivate.
Your Faithfully;
Raunak Dhobi
([protected])

My name is Amij Patel, I have called Vodafone on 2nd June 2012 to register a complain that I cannot able to receive emails on my Blackberry device from 31st May 2012, after talking to so many executives and doing same thing again and again they registered my complain.

Complain service registration number is [protected]. I got this service registration number SMS in which they mentioned it will be resolved by 6 PM of 5th May 2012.

Though It was not possible for me to live without emails, I wait for 5th May 2012 till 11 PM, after that I called Vodafone help, as I was in huryana some executive form Huryana picked up and told me that he cannot access my mobile data as it is from Gujarat so I have to call on Gujarat's helpline no.

So I called Gujarat Vodafone Helpline, as I was in Huryana that call is also chargeable with roaming charges, Executive on phone still try to do the something steps instead of answering about my complain [protected] status. I talked to some supervisor, he told that complain is not resolved so I just asked "can you send me an email with date and time when it will be resolved". He declined to give me time and date to resolve the issue.

How should I trust Vodafone, when my whole job depends on mails and Vodafone is not resolving issue on given time and not ready give next date or time.

So from last 5 days I am paying my Vodafone data plan charges, also calling Vodafone Helpline which is also chargable and yet my problem is not resolved.

Let me know if more details are required, please do needful...

SIR I HAVE CHANGE MY MOBILE SERVICE PROVIDER IDEA TO VODAFONE THROUGH MNP.
I SUBMITTED MY DOCUMENT ON DATED 18/04/2012.
BUT MY MOBILE NUMBER IS DISCONNECTED AFTER SUBMITTED DOCUMENTS.
AFTER DISCONNECTED MY NUMBER I RE-SUBMITTED DOCUMENTED 26/05/2012
BUT THE REPRESENTATIVE SAYS MOBILE NUMBER START WITHIN 72 HOURS BUT NUMBER NOT START
I RE-SUBMITTED SAME DOCUMENT ON DATED 02/06/2012.
THIS TIME HE SAYS ICAN'T SAYS THIS MATTER.
PLEASE TELL ME WHERE I COMPLETE REGRADING VODAFONE SERVICE
MY DISCONNECTED NUMBER IS [protected]
MY WORKING NUMBER IS [protected]

my mobile no- [protected]
Tapan Sarkar

Rechage card serial no[protected]

I have purchased Rs. 20 vodafone recharge coupon card. but there is not pin number. pin number is damaged after scratch. please give me secret Pin of this card on my e mail address.
santu.[protected]@rediffmail.com

PLEASE SEND PIN CODE.AS SOON AS POSABLE.

I am holding a Vodafone Prepaid account ,bearing number [protected]. My SMS outgoing gets Barred every now and then, without any valid reason, though i have contacted the customer care about this issue couple of times but no action has been taken yet....

Sir,
My No [protected] with out intimation disconnected the connection and actaved with 2 days another what is this i already compliant one time plz reply me i have 2 sim cards no.

Hi,

I today on 2-june-2012 at 10:30 pm i recharged my vodafone number [protected] online with 394 rs. unlimited internet. I got message that your internet will be activated soon . that time my 3G network was activated. but after recharging i not got any 3G signals on my this number so i send sms

ACT 3G to 144 , but after sending this sms i received another sms your reqest will be processed soon, and got one more sms your data pack has been deactivated , so i called 198 and asked for this issue they said that because you sent sms ACT 3G TO 144 so your pack has been deactivated ,

Now i don't understand that what is the relation between this sms and my data pack, and if this happened than the company should inform me for confrimation but , without information they deactivatted my pact at 10:40 pm . i have not used any of even KB from this pack and my 394 amount has been wasted.

Please do somthing i want my 394 amount back, why should i suffer for there network fault.

thanks

regards

Yogesh

I have a Vodafone 3G data card ([protected]) which I purchased from a Vodafone sales person sitting iGATE Bangalore by paying Rs1500 in January 2012 for the device plus two month of internet service.Right from the beginning I have been having issues with connectivity.I have been able to use this data card only in the month of January and not after that due to technical issues.I had once called the call centre in january to inform the same and I now understand that the CSR did not capture this complaint based on what Vodafone is now telling me.Also I received a welcome call from Vodafone and during this call as well I had mentioned that I'm unable to use their data card and the CSR told me that somebody from the Networks team will get back to me and no body did.Also I had initimated the Vodafone sales person sitting at iGATE that I'm unable to use the data card but no body bothered.After witnessing this kind of a customer service attitude I gained enough confidence that Vodafone is not inerested in helping me.Now Vodafone has been sending me reminder e-mails and calling me repeatedly to pay te outstanding amount which is now Rs2000+ which apparently is for bills generated from march onwards of this year.I once recevied an e-mail from Vodafone asking me to pay the amount and I responded that I can pay the bill citing the above story and that I could never use their services properly after January.After responding to this e-mail I get a call from Vodafone where I told them that if they wish to have me as their customer,they could waive off the amount and convert me to a pre-paid customer and i shall switch to post-paid once I have enough confidence in the services.To this the lady responds saying we can waive off the amount if you promise to be a post-paid customer.To this I said you can not threaten me this way.Now somebody else from the Nodal team writes e-mails to me saying since there is no complaint from your side please pay the amount.I wish to let TARI and Vodafone know that I can not be held responsible if the Vodafone CSRs do not capture my complaint on their systems.All that i can do is complain but not get into the Vodafone database and register the complaint.I need to get this amount waived off and get out of Vodafone.Infact I have another Vodafone number as well which I wish to move to another operator looking at the I'm being cheated by Vodafone.This is one company where no body takes accountability.People will promise you that they will get back to you and will never.I was told this by the nodal team and also by a guy in the Vodafone store a Brookefiels (Whitefield,Bangalore) but nobody ever does.They will call you 10 times to ask you for money but not even once to offer any service.A multinational in India which SUCKS.I would never recommend Vodafone to anybody.

GOOD NIGHT SIR , my name is k.k.gandhi my phone no is [protected] my address k.k. gandhi 9 ,bazzar street podatur pet [post] pallipet[tk] thiruvallur [Dt] 631208 I WAS CONNECTED VODAFONE MOBILE CONNECT TO PC VIA GPRS PLAN [98] . GPRS VERY VERY SLOW SPEED WORKING 2G IN DAY TIME 6.00 AM TO 11.00 PM .BUT GPRS WORKING NORMAL SPEED AT 1.00 AM TO 5.00 AM IN LAST ONE MONTH , PLEASE SOLVE THIS PROBLEM BY K.K.GANDHI [TEACHER] THANK YOU SIR .