[Resolved]  Vodafone — Network Problem

Address:Bangalore, Karnataka

Hi,

I have some network related problems in our office building, for which i had raised a complaint. i have no response from Vodafone end. So could anyone of guys let me know the procedure to go ahead with filling of RTi and whom to submit and other details. we are around 50 people using vodafone here as we had taken postpaid cug connections. Now we are thinking of Porting to other network with better service,Try to solve this.Reply as soon as possible.


Office Address: 8th floor ,Vokkaligara Bhavana,Hudson Circle,Bangalore -27


Thanks in advance.

Cheers,
Prateek
Was this information helpful?
No (0)
Yes (0)
Dec 3, 2016
Complaint marked as Resolved 
Verified Support
Nov 12, 2011
Vodafone India Customer Care's response
Hi Ved Pal,

Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please send CAN 3G to 144 for deactivation. Kindly email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.


Regards,
Vodafone Customer Care, Uttar Pradesh (West) & Uttaranchal
Verified Support
Dec 13, 2011
Vodafone India Customer Care's response
Hi Rajeev,

We sincerely regret the inconvenience caused to you. We would like to inform you that the issue raised by you has been forwarded to the concerned department and immediate action will be taken to resolve the same. Email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Uttar Pradesh (East)
Verified Support
Jan 13, 2012
Vodafone India Customer Care's response
Hello Karthik,

Thanks for writing to us. Kindly share the following details with us.

Area Name:
Number of signals/Bar:
Address/floor number/Area/contact number:
While calling call get disconnected or not:
Signals not receiving in indoor/outdoor/both:
Incoming/outgoing calls problems:
Problem start date:

You may write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Mar 29, 2012
Vodafone India Customer Care's response
Hello Hanumanthu,

Thanks for writing to us. We request to check using another handset. Do let us know if you face the same problem again. You may write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Jun 29, 2012
Vodafone India Customer Care's response
Hello Prateek,

Please share your number, an alternate contact number, the address details of the area in which you're facing your concern and the date when the problem started here http://bit.ly/LyL4OY so that we may be able to assist you better.

Regards,
Vodafone Customer Care
Verified Support
Aug 18, 2012
Vodafone India Customer Care's response
Hello Sir/Madam,

Please share your contact number with us at http://bit.ly/MDtm2J and we will get back to you with assistance.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

i,m facing network problem. signals are too week we can,t talk properly. vodafone logo HAPPY TO HELP U ,i tried many time 111 but all times the exutive were busy, it is vodafone .
sandeep kumar
vill -lakhanai post keshari
dist- firozabad
pin 205141
[protected]@yahoo.com
I have a vodafone prepaid card which i have been using since 4 years. I have been facing network problems since 2 years. Its almost impossible to talk on my cellphone when i am in my home as well as when i am in my society. Many times i am not able to make calls and i keep getting errors or network fail message. If by luck i am able to make a call i am not able to talk for very long as the network breaks in few minutes or sometimes in few seconds. I have approached the vodafone people twice in these 2 years. My last complaint about this matter was made about 6-7 months ago. Few days after registering the complaint i got a call from vodafone customer care people where a lady told me that we are looking into your matter and told that there is a network problem in my area and they are trying to fix it. She also told that we might set up a new tower in few months. But when i checked the net and read other ppls complaint i found this is the story which is narrated to everyone. I have tried my vodafone card in many nokia and sory ericsson phones but face the same problem everywhere. I am so tired or this problem that i am not at all able to talk on my cell when i am at my home. Please help my with my matter and Guide my what to do. This is a big shame to the company and our country as well where thousands of people are facing such problem. Thank You.
Use the power to MNP to shift to other sunscriber
I have complained more times about network coverage problem in the permises of Rourkela Steel Plant, Rourkela. Odisha. Kindly coverage the area as soon as possible.
My mobile No-[protected]
Alt.Contact No-[protected]/[protected]
Since last 5 days I am experiencing weird problem with Vodafone network. I am not able to hear the if someone calls me from the landline & If I make a call to any Vodafone STD number people on other side are not able to hear me. This is really frustrating & so far nothing has been done by Vodafone except providing me the complaint #

Vodafone — problem of mobile services

Respected sir, i am sharad undre.my mo. number is [protected]. i activated news information service 15 day before. i was calling to vodafone customer service last 7 days for deactivated my news information services, but unfortunate he didn't shunt my service. last 7 days continues Rs 2 deduct every day from my mobile main balance.
in my village has no network coverage. all my friends and relatives r changing their sim to other network. so u have to notice our village network.
THE VODAFONE NETWORK IS VERY VERY BAD IN BASVANGUDI AREA, BANGALORE. PEOPLE ARE CHANGING THE NETWORKS NOW BECAUSE OF THIS. DO SOMETHING OR ELSE VODAFONE WILL BE EXTINCT FROM THIS AREA.

Vodafone — undisclosed charges for messages

i had taken a voda phone connection few months back No.[protected] .there was no intimation on activating or de activating flash messages to my phone.The bill for the month had an excess charge of Rs 670/- towards flash messages automatically activated by the service provider.This matter was brought to the notice of coustumer carewithout any positive responce from them (voda phone)
Hi,
I have been facing Vodafone network problem for the past 5 days and nothing has been done about it even after repeatedly calling customer care as well as going to the Vodafone Store.I live in Sion West area.If anyone could help I would be grateful
hi, i have been facing vodafone network problem from past 3 days at shiroda near kamkshi temple. the people in dis area r not getting network of vodafone at home and even in d area. please do the needful as soon as possible as we r in need of it thnks

Vodafone — network related problem

My number is [protected]..
I have taken the portability from airtel to vodafone just because vodafona had a good network..but since i have taken this,i m facing a lot of network problem..i can't listen the voice with whom i talk and not even the other person can listen my voice..
Nw i realised that i have done a mistake and airtel was best as your network is very bad..
Hope u listen to this and rectify the problem as i think you don't want me to shift back to the airtel.
I have been facing Vodafone network problem for the past 10 days and nothing has been done about it even after repeatedly calling customer care as well as going to the Vodafone Store.If anyone could help I would be grateful..

MY VODAFONE NUMBER ::[protected].

PLZ...HELP ME..
sir our village has been facing a problem of network.The network is very poor in outside and inside of house the signals are not proper catch so the voice of mobile phone does not reach properly i call custmer care many times.Our village people went to vodafone store panipat and registered complaint many times . so no response of vodafone against network problem sir kindly do this work thanking you
Deepak chahal
vill nizampur
panipat
THE VODAFONE NETWORK IS VERY VERY BAD IN VILL- BHATAKUL, PS: BHATAR, DIST: BURDWAN, PIN-713125, AREA, PEOPLE ARE CHANGING THE NETWORKS NOW BECAUSE OF THIS. DO SOMETHING OR ELSE VODAFONE WILL BE EXTINCT FROM THIS AREA.

JULY07, 2011 by
THANKS,
ANUP KUMAR SIL
MY VODAFONE NO: [protected]


PLZ. SOLV THE PROBLEM...
My number is not Working now PLZ. SOLV THE PROBLEM...







JULY07, 2011 by
THANKS,
DINESH ARYA
MY VODAFONE NO: [protected]
Dear Sir/Madam,


My name is Gaurav Mehtani.My mobile no is [protected], i have network related problem from the last 2 months but the problem is not resolved, today (14 july 2011) i called in the customer care of vodafone (198) 3 to 4 times there i talk there executives there name is aman, ashok kumar bishnoi & ashok but they put my call on hold for 15 - 15 min but the problem is not resolved my problem is that my mobile is on network tower is showing full network but my no is going in to no not rechable or no not available is that making any sence please take some action againt vodafone & there executives,


Thnaks & Regards,
Gaurav Mehtani
[protected]
I M ANKIT SAINI. MY MOBILE NO IS [protected]. I WANT MY NUMBER CLOSE.

Vodafone India — Network Issue of 9999169826

Hi,

I have a vodafone post paid connection since 2.5 years, now since 1 months facing network issue/call drop at my residence (Pratap vihar,Ghaziaba UP). I called at 111 in 5 times to get resolution of this issue but not received any solution till now also not logged complain and not provided any complain no, requested many time

Now i tried to call Vodafone care for this issue, requesting you to pls help on priority

Due to network /call drop issue:-
Unable to receive any call, either voice break or network completely gone
Unable to make any call to any one, either voice break or network gone complete

Mentally depressed at the time at my residence, its really pain full fore me but Vodafone not doing any thing, I am not able to provide office support from my Home.My Jog is in trouble my money is being wastage.

i have also lost most Imp. 3 interview call during this period , who will be responsible for this

here i am requesting to you pls take on high Priority against the Vodafone ASAP
Hi Vodafone,

See, if you are not able to reach me at V no. then how i can expect to otheres due to network issue,
and why alternate no required is there is necessary requirement to have more then one no ?
contact to me at my this no only and we are not going to pay bill amount on this month and required to claim 1 L or above rs. to V fone, i am irritated since 2-3 months alsoMentally depressed so you have to bear the claim amount 1 L or above

Thanks
Amit

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27107
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information