[Resolved] Vodafone — unnecessary downloading charges | |||
My name is Sneh Lata, my vodafone no. is [protected], for the last few months the company is applying unnecessary downloading charges worth Rs.145 stating that I have downloaded one song every day. But when asked to provide details of the same, they dont have it. Luckily last month they agreed that this was the unnecessary charge from their side for which they agreed to pay back the money but shockingly the have again applied the same charge this month again I want to know that whats the solution to this problem, this is the last warning else i will have to take some legal action urgently Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Since i am a existing customer of Vodafone. The DND service is activated in my Number. But for some days i was out of station, i came back and got recharge with Rs. 100 and after 20 hous (Appx) i got message from Vodafone that Rs. 30 has been deductd from your account for MCI. don't no exactly what and why deduction has made. When i called camplaint centre of vodafone he advise me to call customer care centre 111 which is not toll free.
Please let me know the why the deduction has been made???? More over i am getting message from Vodefone despite of DND activation and My nuber has been blocked so many times to Customer care centre. WHY? My NO is -[protected]
Please let me know the why the deduction has been made???? More over i am getting message from Vodefone despite of DND activation and My nuber has been blocked so many times to Customer care centre. WHY? My NO is -[protected]
Vodafone — downloading charges
wrongly charged for downloading complaint for that on visited vodafon store anand grid /08/2010& compained on mobile compalin no.[protected] but not statisfied. please cancel all the service provided by you with immediat effect from 31/08/2010
Vodafone — unnecessary charges
[protected] i have paid my out standing april month .but compay show me outstanding of Rs.300liladhar choudhary
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Vodafone — downloads charges
i had personally visited to your borivli centre & requested to discontinue download service .Mr.Vijay raneassured that this facility has been discontinued.In spite of that download charges has been included in my bill no.[protected] dt.18/04/08 for mobile no.[protected].this is the third request for same reason Please look intothe matter otherwise i have to forcibly stop this mobile phone service of your co.treat it as most urgent & give explaination