| Address: Hyderabad, Andhra Pradesh |
Sir/Madam,
This is with reference to your atrocious Vodafone services. I was a post-paid subscriber (Cell No. [protected]) of Vodafone Essar, my relationship number is 1.12740843. I lost my mobile along with the Vodafone post paid sim card on 9th February, 2010. Immediately, i lodged a complaint with the nearby police station in Hyderabad and in a while called Vodafone customer care to block my sim. She replied me that services will be blocked in the next 24 hours.
Later on, on 11th Feb, 2010 i cancelled my Vodafone post-paid account, vide your receipt number [protected] by paying Rs.285/-. And as per the bill statement, you owed me Rs.67/- on cancelled date. But the shocking problem is, even after closing my account, i still gets monthly billing statements to my mail id. And the worse part of it is, my ICICI account is being debited directly as and when at the wish and the funds are steering to Vodafone Essar.
I really get shocked how ICICI bank is paying every month to this cheating organisation. At the same time, how Vodafone is accepting the amount from an already cancelled subscriber. Don’t you have the sense of informing your customer or ex-customer regarding this matter? It’s extremely nothing other than stealing. For this matter, How do you guys be given license to play in telecom.
Though, i suffered a lot as a subscriber with Vodafone, You are still creating me unnecessary issues even after cancelling my account.
Please look into this matter and settle my account asap.
Thanks,
Kanakaiah G
Contact: [protected]
H No: 2-2-888,
Amberpet,
Hyderabad – 500013
Andhra Pradesh.
prepaid recharge for lifetime validity — not get recharge amount
Hi,I have life time validity number.so when i recharge the phone i got full recharge amount (less tax).but i charged my two numbers([protected], [protected]) of amount 350. i got only 180 around amount both of them . i registed complaint to customer care on dated7.5.2008 the said me u will got remain amount in 24 hrs. but i did't got the amount .again i contacted to customer care then they denied to give me a amount .they said you charge with validity amount so you will not get full amount.but while the full life time plicy .they said when you charge with full life time validity .you always get full talk time (less tax).I need my full amout of recharge .
Best Regards
Dinkar Sharma
[protected],
[protected]