Vodafone India Complaints & Reviews

This is the third mail to vodafone after sending you so many reminders my CUG has still not activated .i called up serval times on customer care n they told me that the TAT for CUG is 48 Hrs . I never expected such pathetic services from vodafone . nobody in vodafone is concerned abount the customer complaint the only answer i get is just wait ?????

I case my problem is not resolved with 24hrs then i dont think i should continue...

I am bearing a mobile number [protected],[protected]. I am receiving unethical messages from Vodafone marketing team which is disturbing and annoying. Also getting missed calls as a part of their promotion, this happens while driving or when I am in a meeting.

Here is a sample message from VX Lovebug "what are your chances for a secret love affair with someone you admire. Find out now. SMS AFFAIR (YOUR NAME)(PERSONS NAME)...

Dear Sir,
I got a Vodafone post paid cell connection with cell no [protected]. On the month of May 2010 bill, I paid through my card. Instead of Rs.1000/- by mistake Rs.10,000/- was paid through my SBI Card. Understanding the mistake I immediately contacted both Vodafone and SBI cards. SBI cards infomed me that the merchant can reverse the payment. Then I contacted Vodafone and informed. Till date the Vodafone has not taken any action....

This is Koushik Chakrabarti from Kolkata. My mobile number is [protected]. Same problem of Caller Tune happened to me yesterday. In the morning I got an SMS in my mobile saying that "Caller Tune service has been activated on your mobile. You will be charged at Rs 30/- monthly rental". I also checked that Rs 30/- was deduced from my Vodafone prepaid balance. This is totally ridiculous as I have never requested for Caller Tune service....

1] I HAVE RECHARGED MY VODEPHONE NO:[protected] ON 19.06.2010 FOR RS 100,BY USING INTERNET FACILITIES.ALREADY A CONSIDERABLE PERIOD HAVE ELAPSED.WE ARE SOURY TO SAY THAT WE NEITHER RECEIVED THE RECHAGRED AMOUNT NOR ANY INFORMATION REGARDING THE DELAY.THE HIGH SECURITY PASSWRD FOR VODAPHONE TRANSACTION IS 65338472..

2] FURHTER I HAVE BROUGHT A RECHARGE COUPON FROM ASSAM FOR RS 50.00,FOR THE VODAPHONE FOR MY DAUGHTER AT KOLKATA.IF...

My Name is Santheep I was using [protected] Sim in your service from past 4 - 5 Years I was doing a business, I have paid more than Rs.8000 bill amount too unfortunately I met with an major accident on 01.05.2008 and I was in hospital more than a year in unconscious even after that I have paid the bill amount and was using it but before two month again I have undergone two surgery and I was unable to pay the amount , Just now only I am getting...

mera mobile dt.12.06.10 (7:55 pm approx) ko gum gaya tha. 13.06.10 ko subah custmor care me complaint kiya. 14.06.10 app.2:30 pm ko vodafone store se new sim card liya . do din tak activet nahi ho paya . 16.06.10 6:30 pm ko dusara sim card diya do din tak activet nahi kiya . 18.06.10 dopahar ko vodafone store me Mr. sameer ne kaha ki kisi dusara new sim me activet kiya hai wo sim apke ghar pahucha denge(home dilevery) . LEKIN ABHI TAK...

my number is [protected]. i have activated 14rs gprs pack on 19/06/2010. i used vodafonelive setting and browse.at 1.30 vodafone send one message "hello your bonus 75 vmc 30mb free service is activated.please maintain a minimum bal. of rs3 and sms act vmc 75 to 144 (tollfree) again for activation.". so i changed connection to vodafone connnect setting.i used only 13.45mb, but they deducted my balance 68.45rs. i want my balance so...

I am a Vodafone customer with number [protected]. The service provider doesn't care for its customer's comfort. I have been receiving Telemarketing messages for long even after registering in Do not disturb category. When I called up their representative, I got the most crap service advice of my life which was

"Sir we can't do anything in this, whenever such messages come to you mobile you can call us, provide...

My phone no. [protected] has deactivated outgoing call. Would like to know the reason and possibly activate as soon as possible.There's no prob with incoming call.. Contact me at : [protected]@yahoo.co.uk...

Sir,
I happen to receive messages from the following number : [protected]. When I tried to call to that number i wasn't able to do so.
On reverse tracing over internet,I found that this number comes under vodafone chennai circle. I would like to know about the identity of the phone user so that i may confirm whether he is a friend of mine or not.
I request you to take necessary actions.

...

Reminder 1([protected],[protected])



Note :Go through below mail first



Yestarday I called on [protected] for help customer care services of Mumbai at 20.11 executive To launch network issue in nalasopara Mr Chris had told me to contact on [protected].



I said mr chris as I m Mumbai subscriber its your responsibility to escalate call to Maharashtra...

Respected Sir,

I am Ravi shanker Chhipa, residing in Miraroad East,Mumbai. I am having connection with vodafone Prepaid card since last 6 year. Now they have activated ( Free Night calling VODAFONE to VODAFONE ) without prior intimating me. and they have charged Rs.22.

When I had a word with Customer care,they r replying That You have sent message for activating this service.and U will not get ur money back....

Dear sir,
I am customer of vodafone from last 12 yrs and using mobile number [protected]. Every year, I am receiving call from vodafone to renew my advance rental plan of Rs500 for one year & when I receive such call, i inform them to renew the same and bill me for the same. But this time, I have not received any call from Vodafone service centre to renew the advance rental plan & they happilily charged me Rs149 as rent of one...

This is in regards to the network issue faced on my number [protected] for which I have been complaining since the past 6 month. I am having postpaid corporate connection since 2007. So I have logged a complained in Vodafone customer care executive that time they said sir our network team work on that area Network Tower. But after completed 6 month no improvement in the network. Still the same issue so last month again I logged a complained...

Dear sir,
i ( abhiram) got the message from company that i[censored] recharge with 34 rs u will get 1000 messages so i recharged that offer on June 15,2010 until now i not get the extra messages credited i called to customer care nearly 10 times from today onwards they r disconnected my call to customer care so i called from another number and i ask the details they said to go to near mini store to credit the messages i went...

I have been using Blackberry service from Vodafone Mumbai on my 8830 World Edition unlocked phone for over 2 years. It stopped connecting to the network. Using the device with other Vodafone SIM or using SIM with other Vodafone device works. The support staff is absolutely lousy (100 calls, 100 times same explaination/call content) and absolutely lack any kind of expertise. They do not keep committments of time, do not provide true information...

Unfortunately I had taken prepaid connection from Vodafone. All the documents were submitted at the center where connection was taken. They retainde the photo copy of documents and start the connection. But after 3 days all the incommings and outgoing call was disconnected. Reason documents was not submitted. . I was asked to visit nearest Customer care center. I had visited 4 times, all the times server was down.

I do not...

When ever i make to call , the phone gets disconnected after 30 mins. While talking to any family member, i can adjust , but while taking a client call, it is very difficult. Those call are for an hour and sometimes stretch to 1.30 hr also.

I have tried to complain to the customer care, but while dialling the number 222, they give option for talking to customer care executive as 4, but while pressing that option, it says invalid...

Vodafone has been charging on my prepaid account even if the target international phone is not picked up. In fact, moment I dial the number , the counter starts ticking and I am dedcuted one minute minimum charge even if the target phone has "noreply". When I have complaint in past they have cooperated. But to my surprise the sytem works fine for a month or so and then suddenly they start dedcuting. This is a serious flaw in there...