Vodafone India Complaints & Reviews

dear sir,
i have recieved a message on 19march 2009 to a vodafone number"[protected]" from MD SNIG that i won 1 million US at 2009 shell intl mobile draw and to contact Mr Mathew at [protected]@live.com. please reply more details to [protected]@gmail.com or [protected]

dear sir,
i have recieved a message on 19march 2009 to a vodafone number"[protected]" from MD SNIG that i won 1 million US at 2009 shell intl mobile draw and to contact Mr Mathew at [protected]@live.com. please reply more details to [protected]@gmail.com or [protected]

anyone cares to comment on this one?



1 MALAYSIA SENTIASA DITIPU...
Kenapa Proton tak jual harga macam kat Arab Saudi?
Apa istimewanya orang Arab?

Kata ”Rakyat didahulukan”…..
Kenapa orang Arab lebih diutamakan?

Haaaa…..Jawapannya ialah…..Pemilik Proton di Malaysia semuanya dah kena tipu …..Hahaha

Harga Persona kat Saudi = SR 36, 100
Harga Gen2 kat Saudi = SR 33, 600
Harga Waja kat Saudi = SR 37, 950

1 Saudi Riyal = RM 0.94

Maknanya harga Persona kat Saudi = RM 33, 934 aje
Maknanya harga Proton Gen2 kat Saudi = RM 32, 256 aje
Maknanya harga Waja kat Saudi = RM 35, 673 aje

1 Malaysia bayar RM 66, 799.97 untuk 1 Waja di Msia!
RM31, 126.97 lebih MAHAL!

Malaysia Government suppose to protect their people instead of cheating their hard earnings

Vodafone SIM — Sim card not activated

This is utterly fiasco in handling and caring of your customer.I have purchased a SIM on 02.05.09 after two days the no. got de-activated, while submitting all the details I was told by the retailer that he had submitted my detail to the Vodafone office... Its been a more than two weeks then, I totally disappointed the way they are behaving while telephonically they made me assured that it will be activate within an hour, but thats the situation. One side you are compaigning your Vodafone through Zoozoo a highly remarkable, the other face of it is just a damn and horrible... May here someone who really means for Care.

sir, madam
muje meri vodafone ki sim ko liye hue ajj 13-07-09 ko 5 din ho gaye hai lekin meri sim abhi tak chalu nahin hui hai kya aap ki aesi hi service hai agar muje maalum hota to main apne freiend aur relation main voda ki sim lene ko kabhi naa kahta ekin muj se galti ho gayi jo voda ki sim le li hai agar ho sake to sim aaj hi aaj main chalu karva dena varna isko puri tarha se block kar denha main buri traha se pareshhan ho chuka hu mera kafi loss hota hai mera sim ka number hai[protected]

NO. not active

i purchase a sim of vodafone from a shop he said me that it will be activate in 24 haurs now 48 hauars is over it still deactivate please activate my sim my no. is [protected] . your service is very poor i submitted all the proofs .

Vodafone Prepaid No. [protected] not activated even after submitting all documents.

i want to my sim details for identity certificate

my vodafone number is [protected] . tell me validity of lifte time period

my vodafone no is [protected], this is life time validity sim. now i am out of country last 5 months and i will come back after 6 months. i want to know that. will my no. is working or not that time. since last 5 months my no. is off due to no roaming here. if any body know the answer pls mail me or leave the comment.
thanks
Md Tarique Anwer
Riyadh
Saudi Arabia

you need to recharge your vodaphone with 200 rs. other wise your card will be suspend i have the same proble and i goes throug the vodaphone office.

[protected]@gmail.com

better to buy new vodafone sim with 10Rs for lifetime validity

my no is [protected] please tell me the life time of the sim.

my voda number [protected] is not available network.what is the reason?please tell me..

mobile no. [protected]
where this sim?

i 2 facing da same problem...im getting some letter vth this no on the letter.so, im requestin u to gimme da detalis bot dis no...

this is too ridicules, , dont know which playing this game...but this time he touched a police daughter...ppl above dont worry...u ill find d culprit soon..n i request d detail of above [protected].

if not ill approach directly to commissioner of police with my dad influence

I would like to know the details of dis number. [protected]. One of my friends is getting some letters wid dis mobile number on it.i would be thankful to you i[censored] could gimme the details to my mail as soo as possible

i too want the details of the could any one plzz tell me the details of that num he is irritating me also

sending letters with this number please forward details of this number immediately

hai this is phani.sending letters with number please forward details of this number [protected] immediately

[protected]
I would like to know the details of dis number.
mail me

[protected]
please details this number

[protected]
i want details of this vodafone number as soon as pocible

[protected]
i want the details of this vodafone number as soon

sir, i need to have the details of number '[protected]'.can you please send it as soon as possible.thank you

i want u full details of this no [protected]

i am gettting messages from this number i.e., [protected]. they are saying that iam a lady. i belive that person is not a lady a man. i am in confusion so i want to knoiw the full details of this phone number

sir, i want to know that how can i find people through their phone numbers? plz let me know as soon as possible...

pls give me the address of this [protected] vodafone no. pls...

pls give me the address of this [protected] vodafone no. pls..

i have many missed called from vodaphone number [protected].please of possible send me the details of the person.

i want u full details of this no [protected]

Sir i recive msg from TM-Trove AND They sent msg on tis type .Congrets!you have won us$1millon in the2009shell INTl Mobile Draws in Nig.to claimyoue prizw Contacr DR.philip jonesBY.EMailoN:[protected]@live.com... Plz reaply whos that sir

To
Dr.Philip Jones,
i had got a message to my mobile that, i had won 1million US$ in Shell INT'l Mobile Draws.And to claim the prize i should mail you, as they say.If it is seriously true message you can contact me on... mobile no:[protected]...MyName:Harish
thank u sir

[protected]-harish...won the shell INT'l mobile draws

sir i want know detial of [protected]

this is regarding vodafone essar no. of andhrapradesh [protected].i need to know urgently as to who the user is, her age, where exactly in a.p is she from . complete address. i'm in search of as these details as they r of grt importance to my family life .kindly help.

Sir, one person have taken money and escped his number is [protected]

sir i need a detail of this no. [protected]

i wants to know about how many vodafone numbers are there of mrs. sagar velip

hello sir,
i want to know mobile number [protected] a vodafone number, don't know who is that, but disturbing by calling from since 5 to 6 months AND not responding to my call also.hope you will take action as quick as possible.
thank you.

i want to know location of this vodafon no. [protected]

sir pleas i want to know location of this no. he distarbe me from 1 week so you tell me imidiatly

please let me know the detail adress of [protected] vodafone number

i want the details of the number [protected]

please let me know the detail adress of [protected] vodafone number

Sir please will you send me the details of no [protected] as soon as posible

Please let me know the address and name detail for Vodafone number [protected] . iam getting call daily from this no and speaking in abusive language . send me as soon as possible

I want to know detail for this number [protected]

i want to know location of this vodafon no.[protected].i want to full call detalis on this no:-[protected].i want to name and aderess on this no.sir please help me.send detalis my emali it as soon as possible. i waiting your ans. thank you

sire plzz gv me d deatils of this vodafone no as soon as possible.. the no is [protected]...plz send it to my email as soon as possible.

sir, i need to have the details of number ' [protected] '.can you please send it as soon as possible.thank you

please send me the deatils of the owner of this phone number [protected]

hello...
this is priya. i want to know the details about the number [protected]. its really important. its something related with a girls life. just try to help us. pls.get us the details as soon as possible. pls

i had recived a mesege from CHEVRON at[protected] morning to win 500000 pounds in mobile draw
2009 is it correct or not send me

my mother was missing with mobile. i want where is this number and Area... please tell me...
[protected]

Please send me details of vodafone number [protected]

sir, i need to have the details of number '[protected] & [protected].can you please send it as soon as possible.thank you

sir, i need to have the details of number '[protected]'.can you please send it as soon as possible.please...thank you

lokesh

i want to full detail adrees of [protected] & [protected]

plz give me full details & address of this 2 numbers [protected] & [protected]

I WANT TO KNOW HER MOBILE NUMER, HER NA IS SASMITA PARA MANIK, KURUSKHETRA, HARIYANA

Good Day Sir. Can I know the details of this number [protected]. This new series of Vodafone. Waiting for your reply.

sir, i need to have the details of number '[protected]'.can you please send it as soon as possible.thank you

pls mail me this no. then i provide u details o[censored]r mail id



mail id: [protected]@yahoo.com


Regards
Deepak

please let me know the detail adress of [protected] vodafone number

sir i need a detail of this no. [protected]

plz let me knw name and add. of this no. [protected].

plz give me the detail of no. [protected] as soon as possible

life time

i want to know details of [protected]

sir i want to know [protected].whos no is this bcoz this person is disturb me daily.i am not going to the police station, may be its a known number but sir i requested to u plz kindly give me the details.of this no.thnking u sir.

please let me know the details adress of [protected] of this number.because es number sa mujhko dhamki aa rahi ha.please please help me .

search the number [protected]. its working or nt if not, plz send number of this cell to my mail

sir, plz i want to know detail address of [protected] vodafone number.

sir i wan to know how many vodafone nos are there of shona sharma from nawada side delhi.

i would like to know the address and entire details about the number [protected]

i am getting many messages and missed calls from the no. [protected] in many abusive languages.I will be highly obliged if you send his/her name and address.

i need the full inform about [protected], please do the needfull. this person is disturbing a lot..

i m getting ms cl from [protected]

so cn u just give me the details of this no.

thanx regds
ram

pl. send the details of this no. [protected] & [protected] with name & address

sir, i need to have the details of number '[protected]'.can you please send it as soon as possible.thank you

jdkhglpjdrg

hi sir/madam im getting msg frm ths [protected] no, i want to know obout address and name please send u as soon as posible.

i want this [protected] mobile number address

i have many missed called from vodaphone number [protected].please of possible send me the details of the person.

sir, i want to know about [protected] no. address, i only know that it is from chandigarh-plz pay my regards to my request as soon as possible

i want full detail about [protected]

Hello sir,

could you please give me the details of this number [protected] ?

i am getting blank calls from this mobile.

hello sir, am a student of one reputed college..one guy is disturbing a lot...so, plz let me knw the detail address of this vodafone no.([protected])

Dear sir

please give me the details of below number
address and name

[protected]



Regards
arun

please please let me know the detail address of [protected]

sir, i want to know that can i get new vodafone postpaid connection of this number. starting number can be anything but last five numbers should be 92427?

please let me know the detail adress of [protected] vodafone number, as my employee getting unwanted message from this number.

i want to know who's number is this

hi want full information of this number- [protected] because he is irritating me by sending rubbish sms.

I want to the user name of[protected]. I am getting missed calls.

sir i need to have details of this number as soon as possible...can u please help me...thanku

[protected] whose number is this and location

sir i need information about number [protected]
this person making missed calls

Sir i'm getting messages from a person .His /her number is [protected].Inspite of my repeated requests the person does not identify himself .Can u pls help e by giving me the details of this number?

hello sir,
i want to know location( address) number [protected] a vodafone number, don't know who is that, but disturbing by calling from since 2 or 3 weeks, hope u will provide me information as soon as possible.
thank you.

serch name and address of mobile no.[protected]

Pl.send name and address of mobile no.[protected]

i want full details of this no [protected] p /s help me

sir,
iam getting the stupid messages from the vodafone number [protected]. plz send the details of this number

Sir, i want to know the owner's name & address of mob.no. [protected], he is continuesly disturbing for past 10-11 days. Please reply soon.

Hello sir,
I want to know details of this mobile number[protected], this is a vodafone number, don't know who is that, but disturbing by calling from since last 2 weeks and he using abusing words when we call him to ask "who is this ", sometimes he is not responding to my call also.hope you will take action as soon as possible.

thank you.
Mathavan

Respected Sir,

I live in Patiala and I want to say that your vodafone nos. [protected], [protected] are very harassment to me. So I requesting you that please send me above number details.

I will be very thankful to you.

Respected Madam/Sir,

I beg to say that two Vodafone nos. [protected] and [protected] are very harassing to me. I want their address & detail. So please give me above said mobile number's details. I shall be very thankful to you.

Thanking you,

Shakti Garg

Please send two vodafone nos. detail [protected] & [protected].

It is very urgent to me.

Thanking you

can u send me detail of[protected], , plzz send it to me on [protected]@yahoo.com

please let me know the detail adress of [protected] vodafone number

can i know the detail address of [protected] vodafone number

I am getting messages from vodafone number [protected]. How can i trace the details of the person sending the messages. mine is bsnl no. [protected]

sir
please letme know the details of [protected] vodafone number

Apperciate your immediate response
Mon biju

Please find out detail of [protected]

Please send me details of this vodafone number [protected].plz plz plz

i wnt to kno who has the no [protected] coz dis person had the guts to cl on a no and threaten my friend i wnt details asap coz if i dnt gt ill sueee ull plz rep fast and let me kno

i want u full details of this no [protected]

pls send details of no.[protected]

[protected] plz send me tha name &address of this person plz sir its very urgent

respacted sir
i want to name address this no [protected]. its nessary for me becausa e he distarbe me from 3 week so you tell me imidiatly

Vodafone — Recharge thru online is not quick

If i am recharging my mobile thru online it will take around two hours to get the recharge value to my mobile ...it is worst services given by the vodafone company...then why i came for online recharge ..instead of that i directly go to that shop and recharge my mobile ....

Vodafone Essar — Not updating Bill paid by credit card on 28th january

Yes , i am totally agree with this complain .
Vodafone essar should pay for all that harrasment.
Definitely matter should go on consumer court.

Dear Sir,
This is to inform you that I made payment of Rs.2000/= on 28th January for my vodafone mobile number [protected].
But this is not updated till now.Due to blocking of my outgoing and incoming service i made again payment on 7th feb of Rs.2830/=.

after that i went two time on Preet vihar vodafone teleshop in Delhi and submit the statement for my payment , the they asked me it will be updated in 24 hours.
Mr Sundeep , chief person was assured me that it will be definitely updated but it is still not updated.
Again i make it confirm on monday but payment was still not updated .
I am very much disappointed with this event ,as for you information iwant to tell you i will cary this matter in court due to wasting of my time ,and interest paid to credit card and also for mental harrasment.

GENPACT — ATM pin

I have an saving account at Ranchi, Church complex branch, Main Road Ranchi Jharkhand.

My ATM pin has been blocked.

I need a new pin.

bill paid

Hi,

Yes very true . Actually it did not work for me at all. please read the complaint that I sent to Vodafone.

AFTER WAITING FOR 5 DAYS ALSO. THEY DID NOT REPAY ME. THEY LITERALLY ROBBED MY POCKET.

Hello,

I did online recharge using your http://www.vodafone.in/Pages/index.aspx site to [protected] ...I have selected Karnataka (which is correct) and YES BANK. I chose 201 rupees full talk time 30 day validity option. I filled up the information, it redirected to YES BANK I filled up my customer ID and Password. I typed 201, clicked the only option, I got password SMS to my another number ([protected]) tagged with YES BANK account, I typed the password, did the transaction to Vodafone BILLDESK. I recieved confimation page with confirmation number (54508). My cell is not yet recharged. I rechecked by filling confirmation number and my cell number in vodafone site. It said id is invalid, even I called your cutomer care(111) 6 times. First agent told me to wait for 1 hour, 2 agent told me to wait for 24 hours, 3rd agent told me to half an hour to recheck it. 4th agent told me to wait for 2 hours that an update is going on, 5th agent told me to wait again, and told if recharge not done then ur money ll be taken back to my YES BANK account.

WHAT THE HELL IS GOING ON TO REACHARGE JUST 201 rupees.

EITHER VODAFONE OR YES-BANK ONLINE THINGS ARE NOT WORKING WELL

I am attaching the print screen of the things done and my YES BANK summary

please check them also...


AMOUNT HAS BEEN DEDUCTED FROM MY ACCOUNT--CHECK FOR YOURSELF..


CAN ANYBODY TELL ME WHATS GOING ON..WHY IS IT TAKING TOO LONG...I KNOW "TECHNICAL PROBLEMS" IS YOUR COMMON ANSWER..IN DECADES WHEN YOU ARE GOING TO FIX THEM...

AJITKUMAR R HAJARE
[protected]

Vodafone Recharge — dont recharge my mobile

sir mene 1 20 rupees ka vodaphone recharge purcharse kiya but jab mene use scartch kiya to uske last 3 digit remove ho gay h mene custmer care se bhi baat ki par koi result nahi mila ab me kya karu

Vodafone — recharge of mobile phone

sir mera No. [protected] hai maine morning 0930Hrs par on Line SBI Rs 111/- karecharge kiya tha magar mera recharge huwa nahi or mere account me se Rs 111/- debit ho gaye hai is liye please mera recharge karen ya phir mere Rupees mere account me credit kare thanks

17-May[protected]May-2009) TO TRANSFER
Vodafone Payments MSBI[protected]IG07551245 TRANSFER TO [protected] 111.00

Vodafone — online Recharge not Given

Sir,

On monday 06/01/09 i have recharged my mobile phone through vodafone website for 150 rs. the transaction was successful i have the transaction ID but i didn't get any kind of balance in my prepaid account and the amount has been deducted through my bank account sir i am tired of calling the vodafone costumer care many times but i didn't get any kind of response they keep making excuses that wait for 24 hours wait for 48 hours they even not have one voice some one says go to vodafone mini store they will provide you the recharge please i beg your goodsome please help me in this matter. Also please tell me how can i take the company to the court. As this is not the first time it had happened to me its been four to five times the same thing happens to me.

Classic Mobile Phone — Recharge is not done

Sir,

I am owning Classic mobile for reliance connection. Now a days, the recharge of the battery is not being done. When we put it for recharge, it goes on for some moments and then recharge stops. I have replaced the battery but the result is nil. Problem still persists.

Vodafone — recharge problem

Sir,
I had recharged for a scheme of getting 250 min free local calls at Rs.79.i have paid to the retailer but the scheme is not proceesed.I have my transaction id.my phone no. is [protected].I would appreciate an immediate assistance to this issue.

Vodafone — top up

i asked seller to top up my cell with 200rupee and i paid that money .i didnt get any benafit from that top up .next day i contacted with coustmer care and they told that 200rs gone to validity .but i didnt get any profit and they ndidnt extent my mobiles validity. please do some action

VODAFONE ESSAR LIMITED — Recharge online and money lost

Hi,
This is sanket. I recharged some of our prepaid connections of vodafone and the recharge failed.But the money was debited from my account. The transaction was done in july 09 but till now i.e oct 09 they are not able to understand the transaction. I dont know why these customer executives are there without having any authority to do anything. For simple query also, they make us go to the nearest vodafone centre. I[censored] go to the vodafone centre, they are even dumb fellows. For simply query they start writing email to everybody and ask us to come another day. I[censored] ask his phone number thinking that even i[censored] cant turn up to the vodafone centre again then atleast u can call them up and ask the status, they wont give u the number as if we will chase them just like we do to girls. God only knows that for this Rs 500, how many times i have to go to these vodafone centres.

from: abanindra dey ([protected]@ymail.com)
sub: complain about deduction of balance and documents
To: vodafonecare.[protected]@vodafone.com
respected sir,
i am sorry to disturb you...

first of all, after rifilling my account my balance was rs 125 but after 3 days of it's use a sms came and rs 30 was deductd from my account for callertunes, but i am sure thet i have not demanded for caller tunes...
and my second complaint is about my documents... i submitted all required my documents to the associative but now few days back i got a sms to submit all the required documents, but i have submitted all of it... so i want the details abotu the documents to be submitted...
wishing you to see at my complain...

hello sir.. half an hour ago i recharge my no online of rs 44.. my no
is [protected]
till now it is not recharged..
and the mail sentd by vodafone is
Hello karunsheel,
Your transaction (ref no. MSBI[protected]) dated 3rd October has been
processed successfully.
You will receive an SMS confirming the same along with the top up
details. If not, please click here to check the status of your
transaction.

To avoid such hassles, recharge from www.mobikwik.com, India's fastest and most trusted online recharge service.

I was booking airticket from Yatra.com through SBI internet banking. Rs.27584 has been debited from my SBI account but ticket is not booked. I was redirected to a page where it was written I have to contact [protected]@billdesk.com . I mailed with full details. But till date neither my ticket has been confirmed nor my money refunded. This is very unfortunate. Ref No. is as under
MSBI[protected]IG12614542
TRANSFER TO [protected]

i have recharged for Rs 102 through SBI netbanking service but mony has been deducted from my account and no rechage was made when i contacted customer care they told me visit Vodafone store to register my complaint, if i have to go to vodafone store for getting my money back then it would be better for me to recharge by 200 Rs as it would cost me more than that

sir
today mrg i did easyrecharge of rs55 ( nov 15th at 9.30 am). my number is [protected]. but it was by mistake recharged to [protected]. i request u to please cancel for the wrong number and transfer the balance to my number which is [protected].i called the dealer and customer care but i could not get proper response.i expect a positive response from you as a vodafone customer.
thanking you
yaoganandam

Vodafone — Regarding MY recharge

Hi Vodafone,
I am a Delhi based prepaid customer (number [protected] ) and have been facing a problem regarding my recharge .
I used ICICI Banking services to recharge my mobile.I recharged my phone through ICICI Internet online prepaid mobile recharge facility on 16 nov 2009 the money was taken away from my ICICI account but no talktime was credited to my vodafone acount.

Vodafone — Regarding MY recharge

Hi Vodafone,
I am a Delhi based prepaid customer (number [protected] ) and have been facing a problem regarding my recharge .
I used ICICI Banking services to recharge my mobile.I recharged my phone through ICICI Internet online prepaid mobile recharge facility on 16 nov 2009 the money was taken away from my ICICI account but no talktime was credited to my vodafone acount.

Dear Vivek,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Vodafone mobile india — No balance is added in my account after online recharge

I was recharge my vodafone prepaid account with rps 50 at[protected] and i recived Transaction reference number but after more than 48 hours balance is not upgrade in my account.My moblie no is [protected] .


plz hels me.

Vodafone Recharge — payment

I have made a paymemnt of Rs100 for recahging my vodafone moblie vide payment id [protected] on the 13th of dec.09 through indiaideas portal.The amount has been debited from my account but the rechargs has not happened till now.I wonder if the amount has been credited to the vodafone by India ideas or they have kept the money for themselves.

Hi Gopendra,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/UQnfl and we’d be happy to help.

Regards,
Vodafone Customer Care.

dear,

i was made my mo.rcharge with on line but i dont get toke time from on line rechage .
So please check my acount.
please contec me on [protected]

diteil are below.

Transaction status :- invalid Authentication at bank
Transaction reference number:- MCIT [protected]
Transaction date & time :[protected], 18:19:39
Your number :[protected]
your name :- patel dollar

recharge 50/-

Vodafone online recharge — Online recharge did not credit the currency

I used vodafone online recharge service, I tried recharging today at 11:47 worth 100INR. I received transaction (No:MSDC[protected]) success message and 100INR was debited from my account. However so far no currency is credited to my number.

Vodafone — Online transfer in vodafone account without confirmation

Fake & unautorized online transfer my ICICI bank account of Rs.19998 ( 19 times @ Rs1111) till the account balance was nil from 10th august to 14 august 2010 to indiaideas.com/vodafone_micio account.

I never heard and never use online bill payment by net. this is fake & haked my account PIN or any other cyber crime. Request to help to retrned the said amount ASAP.

Pl help , if any

Hi,

Please write to us at [protected]@icicibank.com with your contact details and we will get in touch with you soon. Kindle refer "659659" in the subject line.

Regards,
ICICI Bank Customer Service Team.

i made my mobile recharge with online.But i don't get talk time from online rechage .
So please necessary action to solve the problem.
please cont. me on [protected]
regards.
diteil are below.

Transaction status :- invalid Authentication at bank
Transaction reference number:- MSDC[protected]
Transaction date & time :[protected]:16:16
Your number :[protected]
your name :-sabitabrata pal
Email ID :[protected]@yahoo.com
Recharge amount(Rs) :100.00
Select payment option :SBI ATM-Cum-Debit Card

dear sir/maam,
I made my mobile recharge with online.But i don't get talk time from online rechage .
So please necessary action to solve the problem.
please cont. me on [protected]
regards.
diteil are below
Transaction status :- invalid Authentication at bank
Transaction reference number:- MCIT[protected]
Transaction date & time :[protected]:03:37
Your number :[protected]
your name :-KOMAL KAUSHIK
Email ID :[protected]@yahoo.co.in
Recharge amount(Rs) :200.00
Select payment option :HDFC ATM-Cum-Debit Card

Vodafone — did not get recharge

i have done online recharge and today after 6 days i havn got it still. and i called customer service thrice but they disconnected .

Dear Sir,

I HAVE RECHARGE MY VODAFONE MOBILE NO [protected] BY ONLINE RECHARGE AS ON DATE-12.10.2010 WITH RS 120. BUT SERVER PROBLEM MY NO IS NOT REFILL . AND AMOUNT IS DEDUCT IN MY HSBC CREDIT CARD(ENDING NO 8603) . PLS I HEREBY REQUEST TO PLEASE REFUND MY AMOUNT.

Idea — HAVE NOT RECEIVED E-RECHARGE WITHIN LIMITED TIME

RESPECTED SIR/MAM,
I AM DR. YOGENDRA KAURAVA ,WHO HAVE DONE E-RECHARGE OF MY IDEA MOBILE NO. [protected] WITH RUPEES 60 WITH TRANSACTION I.D. 18263561.AT 5:30 PM ON 23-12-10.AS I WANT TO HAVE A EMERGENCY CALL (PERSONAL) WITH I AM NOT ABLE TO MAKE AS NO RECHARGE STORE WAS AVAILABLE NEARBY(MANUALLY).YET BY THE TIME I AM TYPING THIS I HAVE NOT RECEIVED MY RECHARGE AMOUNT BALANCE ON MY MOBILE NUMBER.SO PLEASE TAKE FURTHER ACTION AS THIS USE TO HAPPEN WITH ME FOR MANY TIMES. THANKYOU.

Dear Sir,
I have recharge my Vodafone mobile no [protected] by online recharge as on date-06.01.11 with Rs 30/- but my number is not refill. and amount is deduct in my ICICI Debit card. I hereby request U to refund my amount or Refill it.
Pls find details as follows.
Order ID : o2564398
Date & time of order : 06 Jan, 2011 | 15:06:47

Vodafone mobile no: [protected]
Recharge Amount: Rs.30.0/- Only

Thanks & regards
Rajendra
Mail id :- [protected]@yahoo.com

hello sir
i have done online recharge Rs 350 from vodafone.in and
my transaction (ref no. MSBI[protected] for Vodafone mobile no.[protected] dated 13rd January has been processed successfully.
But You credit Rs 50 from my SBI account in dated 14-January-2011 (MSBI[protected]IG38316876 TRANSFER TO [protected] BILLDESK TRANSACTION A)
Why are u credit Rs 50 from my account ? please give the reason as soon as possible.

RAHUL SHIVHARE
[protected]
[protected]@gmail.com

Vodafone — REFUND OF FAILURE OF mobile Currency recharge

Hi,

I was trying to recharge my mobile with online currency recharge from your website on 28th Jan 2011and everything was done, payment and all.
But suddenly system showed transaction failed error, which was "Transaction failed, amount will be refunded"
But till now i am waiting for my refund.
I have not yet received the amount.

the following detailsa are my transaction details from SBI:

28-Jan[protected]Jan-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11AAFM729IG39610578 TRANSFER TO [protected] AVENUES INDIA PRIVATE 232.00

Dear Sir,
I have recharge my Vodafone mobile no [protected] by online recharge as on date-07.02.11 with Rs 50/- but my number is not refill. due to net work error, I have try twice to re-payment by using my banking login and found that the amount was deduct double time 50 & 50 Rupees in my ICICI account. I have spoken to the vodafone Sevice person regarding this & he told me that with in 5 working day Your money will be deposite in account, But I found that there will be no refund money in my account .

Pls find details as follows.
07/02/2011 BIL/[protected]/cell recharge/VODAESHOP_MICI1- 50
07/02/2011 BIL/[protected]/cell phone recharge/VODAESHOP_MIC-50


Thanks & regards
Rajendra

Dear sir/ mam

i have recharge a number ...but the account have not been credited yet.



Order ID : o4816154
Payment Transaction ID: MSBI[protected]
Date & time of order : 10 Apr, 2011 | 14:32:52

Vodafone mobile no: [protected]
Recharge Amount: Rs.333.0/- Only



the amount has been deducted from the bank.


pls help...



thanks in advance.




reply me on shine.[protected]@gmail.com

Hi,

I did online recharge from my standard chartered bank for 50 Rs 20 min ago but after confirming the secure code BillDesk did not respond .My account has been deducted for 50 but i did not get my phone recharge.Please help in this.



I have done it before also but that time it was successfull, then what has happened now?


Niharka
[protected]
[protected]@gmail.com

Hello,

I tried recharging my account through my visa debit card but by mistake i had typed the card number wrong at least thrice. hence from that day on-wards i cannot recharge my account only for vodafone but for other online banking services i have no problem. please do something at the earliest.


Regards,
Mia
[protected]@india.com

Hi,

I did online recharge from my pnb bank master card 20 Rs 1 hour before but after confirming the secure code BillDesk did not respond .My account has been deducted for 20 but i did not get my phone recharge.Please help in this.earlier i tried to recharge for 50 rupees, then also my recharge was uncessfull.please help me to claim refund.

pawan kumar mehta
[protected]
nthing.[protected]@gmail.com

Hi,

I did online recharge from my sbi bank mastero card of 100 Rs 1/2 n hour before but after confirming the secure code BillDesk did not respond .My account has been deducted for 100 but i did not get my phone recharge.Please help in this matter. its urgent requirement.


Samriti Chopra
smriti.[protected]@gmail.com

Hello,

i have recharge through online 1 hour before ...but the account have not been credited yet.



Order ID : o22052675
Payment Transaction ID: MSBI[protected]
Date & time of order : 31 Dec, 2011 17:53:55
Order Amount : Rs. 50.0/- Only

Online Recharge
Name: Recharge 50
MSISDN: [protected]
Amount: 50.0

Thanks and regards,
K.B.Ravi Kumar

Vodafone — online recharge problem

dear sir,
I recharged Rs.50 through online recharge at 3:30 p.m on Jan 3rd 2012. The same amount debited from my canara bank account. In the bank statement it was very clearly mentioned that Rs.50 has been debited in the Name of VODAFONE Rs.50 on 3/1/2012. But the amount was not recharged in my vodafone no.[protected]. In the process of online recharge I went till page 2 of 2. After that page, some error message came. But unfortunately I forget that message because I felt the process was not completed so my account also not debited. I want to check my account wether the amount is debited or not. it was debited but not recharged my vodafone account. What can I do?

i am recharge on 4 rs data but its show

Transaction Details
Transaction status Cancel|Invalid Authentication at Bank
Transaction reference number MHCC[protected]
Transaction Date and Time Fri Jan 06 13:03:00 GMT+05:30 2012
Customer name ravi
Email ID ravi.[protected]@genpact.com
Amount(Rs) 4.00
Selected payment option

please help me

Vodafone — Vodafone Recharge Issue

Hi Sir,

I m using Vodaphone prepaid service in roaming now. My number is [protected], which is a karnataka number and currently I m in Chennai for official purpose. I have recharged on 2/2/2012 for a full talktime of Rs234 from a local shop and the amount credited to my account is only Rs82.15.This was supposed to be full talktime offer. I thought this could be due to some negative balance in my account. Again on 4/2/2012 I recharged for the same amount and to my surprise thje talktime amu=ount credited is Rs82.15, which is same as the last transaction amount.

I contacted Vodaphone customer care in chennai yeaterday and though the person was replying verly bleakly and asked me to contact Vodaphone Bangalore. I later on contacted Vodaphone bangalpore customer care and the lady told me all the balance will be credited to my account within 4 hours. Its 1 day passed still I havn't received any amount. My balance has gone to 0 yesterday and I missed a very important call related to my work since they were not able to contact me.

I already wasted my time and money calling these customer care people. I dont want to risk recharging again while roaming from my experience with the last two deals. Also all Vodaphone Online recharges are under maintenance. So I don't have any other choice and I have to stay i Chennai for another two weeks.

I m extremly dissatisfied by the way vodaphone has proceeded with my case and I not only need the extra amount back but compensaction for loosing money on callling the customer care people and failing to get very important updates related to work. I need an immediate action for the same.

Regards
Soumya

Vodafone — E-recharge

on 30/12/2011 I recharged my phone by net banking but my recharge is not successful but company has did-acted amount.
many time I complaint to Reliance Company but my deducted money has not refund. The detail of E-recharge is this
translation refraction number is 14597600.

Vodafone — debit double amount

Sir on 11 Feb 2012 Rs 32/- deducted from my mobile No [protected] and again deducted on 13 Feb 2012 for 1p/sec STD call rates. I will talk with customer care adhikari on 13 Feb Miss Padma and log a complaint vide complaint Number[protected]. again spk with Miss Rafiza on 15 Feb, again speak with miss Lalita on 16 Feb and again speak with Miss Yasmin on 18 Feb 2012. After a gap no response from your service provider and my amount not returned by your company. Give reply and credit my Rs 32/- in my mobile number.

Hello
I have recharge online my vodafone number of Rs.350/- on 2nd, March 2012. but i just checked my bank account is debited of Rs. 350 but my number have not credited yet. When i recharged my mobile then after compliting the process the bill desk showed an error and the authentication invalid..n i have not recvd any Order ID & Transaction ID number. Then how it could deduct my balance. Now pls let me know dat how can I get the money back from my bank SBI when it is already charged. If the same is not your record than where it has gone ?



Thanks & regards
Samriti

smriti.[protected]@gmail.com

My Mobile Number is [protected].

recharge not done...what is going on ...i needed the money urgently...!!
the msg that i got from vodafone is...
"thank you for using the vodafone online shop.
your order id is MPDC[protected]
WHAT TO DO...PLZZ DO IT URGENTLY..

Dear Sir/Madam,

I did a recharge of rs50 on 15/06/2012 on no.[protected]. I got recharge successful conformation at the site but the amount is not delivered to my number. Please help me how i will get my money back.

Regards
Nitin Parihar
mob no. [protected]
[protected]@yahoo.com

Hello,
Like all other cases mentioned above i made a recharge(on [protected]) through my PNB atm cum debit card today on vodafone official site.
I m scared to see that i got an 50/- balance deduction message from bank but recharge is not done till now.
Moreover 198 support are saying that they are helpless in such cases.
I want vodafone officials to contact me regarding this as soon as possible & credit my account as soon as possible.

Regards,
Gaurav Bhardwaj
[protected]

dear,

I did a online recharge from vodafone site. The money got deducted from my bank account but i got a message from billdesk of vodafone as "Sorry we are unable to process your request." please refund the money.
details are below.

Transaction reference number:- MUTI[protected]
Transaction date :[protected]
Your number :[protected]
Amount :-100
your name :- Anchal agarwal

Hi,

I did online recharge from my sbi net banking of 36 Rs 1 day completed. My account has been deducted for 36 but i did not get my phone recharge.Please help in this matter. its urgent requirement.

krishna murty p
[protected]@gmail.com

I recharged a vodafone number with rs 100 using my dena bank debit card with number ending with 6404. the amount has been deducted from my account..but the account is not yet recharged;
pls either recharge the number or refund my amount.
else i will proceed to consumer court.my details have been given below
SREEJITH.K.BABU
E-MAIL:[protected]@gmail.com

I Have purchase Rs.20 Paper Recharge Card But There Is Not Pin Number.Pin Number Is Damaged After Crash. Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number .

My Mobile Number And Recharge Card Details

Mobile Number: [protected]

Serial No. Of Recharge Card:[protected]

Secret Pin: ?

i did my recharge with 148 on 31st oct 2012,
Order ID : o72468472
Payment Transaction ID: MSBI[protected]
Date & time of order : 31 Oct, 2012 09:35:08
Order Amount : Rs. 148.0/- Only

order details:


Online Recharge
Name: Bonus Card 148
MSISDN: [protected]
Amount: 148.0
but i did not get it...
so please respond for my request as early as possible



thanks and regards
abhinay yamsani

hey im naveen prakash from jharkhand and idont get my tack time rs 50 my mobile no-[protected] and my order no is 5517179

Hi,

I did online recharge from my ICICI master card of 50 Rs 20 mins before.My account has been deducted for 50 Rs but i did not get my phone recharge.Please help in this matter. its urgent requirement.
Transaction details are as under

Order Id : o78701518
Payment/BillDesk Transaction No. : prodot20098968
Transaction Date : 05-Dec-2012 10:45:04
Transaction Amount : 50.00
Payment Gateway transaction No. : MCIT[protected]
Bank Name : Visa / MasterCard / Diners

hi,
I have recharged my vodafone number through vodafone recharge site of Rs.120/-. I have got an error after processing through payment. My money was cut with cheque/Ref.No:165322 and the money is not reimbursed till now where the recharge was done on 04.12.2012. Please respond ASAP.

Hello,

i have recharge through online 1 hour before ...but the account have not been credited yet.
order id VD[protected]
transaction id VD[protected]v60
subscribed id recharged [protected]
operator VODAFONE
circle Rajasthan
purchased Value (mrp) 60
date & Time [protected]:48:57

I have a vodafone number [protected].. i recharged my number with Rs 201 roaming pack (as shown in their recharge plans chart for july) on 31st july at 11.30 am but neither did i receive any benefit nor any recharge was done...when i went to the dealer he checked and said the recharge was succesful so i called the customer care nd they are saying you will not receive any benefits as we do not have any such plan..nobody is helping me out at vodafone so i had to write this complaint..
I request you to see into the matter..thank you..!

I Girindra Kr Tiwari has regarged my vodafone No. worth Rs 120, Transaction No MBIS[protected] on 12.08.2013 at 11:09:09 hrs. The said amount is deducted from my SBI A/C but I can, t recieve ay talk valu.
Txs & rgds
Girindra Kumar Tiwari

Hi,

I had done an online recharge of Rs. 201/- on the Vodafone website for my Prepaid Vodafone Mobile Number a couple of minutes back. The amount has already been deducted from by bank account and till now the recharge has not been done.

It's simply pathetic on Vodafone's part to deduct the amount and not do the online recharge. It was not expected from such an esteemed Company like Vodafone. It seems that this is a policy of Vodafone to charge the customers and not complete the online recharge.

I want the amount which has been deducted from my Bank account to be refunded back immediately.

Regards,
Ruman Khan

deducted Rs.99 for DNLD-DWAP-

This is to bring to your kind notice that vodafone is deducting the balance Unnecessarily starting that i haven’t downloaded any such type of service or app. I kindly request you to solve this issue immediately.Kindly refund the amount

cancellation of vodafone postpaid connection

as Iam moving from Bangalore

Bill statement not received once

I have not received a single bill though I have given my email address many time my voda fone no. is [protected] Name Shiv kumar

Activation

2 days has gone still my no is not activated.

CONTINUOUS CALLS FROM AN UNKNOWN NUMBER AND GIVING HARASSMENT THROUGH PHONE

phone number: [protected] is giving missed call & when called back talks vulgar. please lodge a complaint against this number and kindly block any phone calls and message from this number to my number. my number is [protected]

call details req

My vodafone mobile number is [protected] Please give incoming and outgoing details from 1.1.2010 to 20.12.2013 for my e-mail [protected]@yahoo.com

funding 1 GB data

3 GB special offer was given to me on 199 recharge .. By only 2GB is provided to me

Surrender post paid connection

Hi
I want to surrender my post paid connection .i have tried to surrender in mini store, domjur, howrah dist.but they told me to go to the place which is far away from domjur.i m not able to go there
.so please arrange to surrender my connection in domjur itself.my no. [protected].

Thanks n regards
Alagappan . R
[protected]

Balance deducted Rs. 60

Please sir my deducted balance Rs. 60 refund my vodafone no. [protected]

Sir,

I am surprised that worlds leading cellular company VODAFONE is cheating customer by unfair and illegal trade practice. Its customer service ( Bihar & Jharkhand) is worse in the whole world. Is it making fool the Customers and to collects revenue for the company only?

The customer care staff is not ready to lodge complaint of customer.

I have prepaid connection of Vodafone No. [protected] . On 27.04.2009 I received a
Message from Vodafone that Caller Tune has been activated in your mobile and Rs. 45/- deducted for the service. I had not requested for the caller tune . The company illegally activated the same. I immediately went to Vodafone Mini Store ( Shashi Communication ) in Dhanbad and lodged the complaint for caller tune . The Vodafone Store Official noted the complaint and talked to Customer Care at Ranchi and told me that the Officer concerned is out of Office I have noted the complaint and your problem will be solved and Rs. 45/- deducted will be refunded.

Next day on 28.04.2009 I visited the Vodafone Mini Store and asked for my complaint.
The official again talked to Customer Care and inquired about my complaint and replied till now nothing has been done they are trying to find the reason for caller tune activation.
He assured me that your problem will be solved.

I was out of station for 10 days, On 09.05.09 I again visited the Vodafone Mini Store and asked for my complaint. The official talked to Mr. Subendu at Customer Care and told that the Caller Tune is activated from your side.
I am using Vodafone for Outgoing only. I am using Cellone [protected] from 2002 and all incoming is coming in this number. You can verify from your System that in last
one month barely a incoming call at Vodafone except un wanted call from Vodafone.
As there is no incoming call at this number Why should I activate the caller tune and who will listen the songs?
I had also talked with Mr. Subendu, He told me that this is done by System and nothing can be done. He asked me why you have not complaint at 111. As I lodged my complaint immediately with the Vodafone Mini Store and the concerned person noted it and talked with Customer Care several times. He assured me that your problem will be solved, as he has taken the matter I have not lodged complaint separately over phone.

When my problem not solved I talked to Customer Care on 09.05.09 at 111 and talked to Mr. Dhirendra and asked to lodged my complaint for caller tune activation and refund of
Charges deducted. He denied to lodge complaint. Then I talked to his Senior Abhijit Singh
And explained the matter and requested him to lodge my complain and solve my problem
He clearly denied to to take any complaint.

The Customer Service of Vodafone (Bihar and Jharkhand ) is worst and pathetic. The Customer Care Staff is most in-efficient and do not take complaint of Customer and harassing them. That incident gave me a bad impression about the Vodafone Customer Care Centre

I request to look in to the matter and De-activate the caller tune immediately and refund the charges Rs. 45/- deducted . The customer care person should be made accountable and penalized.

If my problem is not solved I will take legal action against Vodafone.

M. K. Bhatt
Prepaid No. [protected]

Very Poor Network Signal in Jamshepur...Having lot of problem, especially inside the room, we are very much unhappy, about the signal...Please take necessary action...

sir,
your samastipur TM mr. manish kumar jha miss behave with costumar.

I too have faced same problem..Everyday 2-3 flash messages appear and they have charged me Rs 100..Vodafone customer care doesnt know the solution to this...All post-paid connection providers are cheaters in one way or the other...

The worst customer care response among any other connections...

Hi,
I too have faced the same issue.They have unnecessarily charged me 15 Rupees for 5 messages while I never sent any such messages to 52425.


-Gurudutt Shenoy
Vodafone Number : [protected]

i too suffered with same problem.They have unnecesarly charged me Rs. 105 for sms to No. 52425, while i never sent any such messages.



SANJEEV KHETERPAL

VODAFONE No. ;- [protected]

i am also facing the problem and charging rupees 175 for this no. 52425 that is not big problem and vadafone customer care person mr. shanawaz told me to stop sending sms ...these people is not very much interested to solve the problem...

rajesh goyal
[protected]

I have been charged since last one year for sending messages on a special no.
But actually I have seen there is no as such messages in my outbox but still vodafone is charging me on a monthly basis.

I'm using Vodafone services since last 3 years & today I realize that I'm getting charged by them for a sending unidentified messages.

For last year they have charged me almost around 577/- Rs which is almost 3% of my Consumption.

Very bad Service by Vodafone.

Very true.. There international brands are taking advantage of big names.. Specially vadafone... It will suck you to the core...

Vodafone — Confusing message and cheating by Vodafone

Hi,

I have got a message from Vodafone, with a title PREVIEW, which said:

" Get a free 5 min preview of the services we offer on 56789. Call 56703 & get a step by step demo & experience host of services offered! Go ahead try it. Its FREE!"

Then I tried calling 56789 and found that I was charged Rs. 12 for the call.

Then I called their customer care, which did not work for long time, I was advised to read the message carefully.

True, the message said to call the other number. Then it was intentionally made confusing, and did not mention that the first number would attract such heavy charges.It was cheating the unassuming customer.

A Vodaphone consumer disturbing me very much, I wants his/her name and address. Please let me know immediately.

A Vodaphone consumer disturbing me very much. His/her mobile no is +91-[protected]. I wants to know his/her name & address detail. Please let me know immediately.

Vodafone mobile — worst customer care

WORST CUSTOMER CARE, THEIR MOTTO "CHEAT CUSTOMERS"
From: [protected]@yahoo.co.in
Sent: 25-Apr-2009 22:18:01
To: royston.[protected]@vodafone.com
Subject: regarding bonus card confusion... @ customer care vodafone...

sir,
i am siva shankar k, having mobile number 98436*****.i have been writing to u somany times... hope this time u do me a real favour...i have been using vodafone for atleast 3 yrs now... and u yourself can see how often i recharge and use your service...but wat has the company done for me... has it done any favour...? for this question, the answer is always a BIG """ NO """.1. customer care support... are the people at customer care really trained to give the best information to customers...? NO, the are just trained to cheat people... let me come to the point now...the validity for my mobile ended on 14 th april 2009. i was using a 3 month valid bonus card before that... for which the validity was not yet over... At this juncture i have asked customer care 2-3 times about the validity of the bonus card if i switch over to life time validity... on all occassions before 14th april, i was informed that the bonus card
will continue to be valid till such validity of the bonus card ends...But, on 15 th april, i was shocked to see call rates being deducted @ rs.1/- per minute...i called back to customer care immediately... one o[censored]r customer care ppl completely changed the plot and said that, As i have changed my plan completely, the bonus validity will not continue... and she also said that she was 100 percent right... and also said that the one who said otherwise was wrong...i accepted... wat she said...i immediately called my frnd who is recharging for me and said about the happenings... also i immediately opted to buy a bonus card... for rs.85/-. (for which the plan is v2v 20ps.min and all mobiles @ 50ps/min and free sms 100/day, hope u 2 know these details..)i got a confirmation msg fm vodafone for the recharge for the bonus card... and also the validity to be until 14 may 2009.But the call rates remain unchanged... till now...sms was credited
untill... 23rd april, and from 24th april sms was not credited...only then i realised some thing has happened.. and checked your website for the details about the bonus card. i was shocked to know that call rates were not reduced...i called customer care... on 24.04.09 some time around 10 pm... talked to the cust care ppl and lodged 2 compliants regarding call rates and sms credit... the were not able to guide me properly... or tell any truth that happened...and i again called customer care on 25.04 2009 and had wonderful (exactly the opposite) experience from your customer care people... u can see all wat happened then...============24.04.2009
vodafone compliant number...
for free 100 sms /day
compliant number :[protected]


call rate difference for booster card charging 30ps i/o 20 ps

compliant number :[protected]



25.04.2009

8.22 am

called ms. sankari cust care...
told that she connect my call to higher official...
10 rings... no higher official responded... call ended...


again i called 111 and got linked to higher official...
she asked me 2 wait...call was closed after some time...
with no response...

3rd time today i called and complianed to 111 ... again was
told that i will connect to senior official..., i was waiting, waiting... waiting... but is there any such senior
official in vodafone... does vodafone pay salary to those
senior official...? if vodafone pays salary they r supposed
to answer customer queries...


8.44 am
vijay... was not willing to do wat he was supposed to do and disconnected the call.(great... this is called happy to help)

8.46 am
again i called cust care.. call was closed... without any
answer...

8.48 am

again called cust care... and explained all detail to cust
care person... told that he will connect to higher
official... again no higher official took the phone...

=================== great experience... never had such thing in my life...contacted in the evening... some how the higher official decided to speak to me...by then they were verywell planned to tell some other thing... the started telling that i was not at all activated bonus card 85 where i am provided call rates local v2v @ 20 ps and vodafone and othe mobile @ 50ps and 100 sms per day...this was a great joke, or we can say a planned chating from vodafone and its officials... in cutomer care...they also said that rs.75+ was credited to my account on 15th april... and i dont think that it has happend... the company is cheating... if at all the bonus card was not activated, i should not have got dails free sms...i got sms from typing BVAL to 111 on 15th april 2009.Hello, the tariff validity of Bonus will get over on 14-MAY-09. To continue enjoying Bonus benefits kindly recharge again free sms was
daily credited... till 23rd aprilwhile asking it to customer care person, he said there was no record for any free sms credited... how dare these people cheat me...
till now on 25.4.2009, whicle checking for bonus validity... i am getting msg from vodafone that the bonus card validity is valid until 14 may 2009.so i am sure that the bonus card is activated... and no credit was made to my account... and these people are trained to cheat people...now as the call rates are not reduced and the sms not credited i will be happy if i shall be given back rs.85/- for which vodafone has done nothing in favour of me...this time i cant accept any apology or reasons for the inconvenience... and mental harrasment made by vodafone and the customer care people of vodafone...hope you dont give and reasons as stated by all those officials... and if at all you can give any reasons, let it be supported by a statement charges debited and credited to my account... (details of all my call costs and all my recharges since 10th april till date)i[censored] cant give any such details, then i come to conclussion that you also joined them
in the cheat by vodafone...hope u give credit to my vodafone balance with proper information thru sms or the customer care... if the company is gud enough to be the best in business, you shall have the guts to prove yourself with proper proof (statemet) in the reply email...i[censored] cant do it honestly... just stop saying... " happy to help" i feel very unhappy when ever i get in touch to your customer care... b cos all the tell is lies and they dont know wat is in vodafone...
thanking u,
siva shankar k
98436 *****

REPLY MAIL FROM VODAFONE

From: royston.[protected]@Vodafone.com
Sent: 30-Apr-2009 8:35:20
To: [protected]@yahoo.co.in
Cc: vodafonecare.[protected]@Vodafone.com
Subject: Re: regarding bonus card confusion... @ customer care vodafone...

Dear Sir/Madam,
Thank you for writing to us.
We would like to inform that your email has been forwarded to Vodafonecare.[protected]@vodafone.com for processing and they will respond to you within 2 working days.
Incase, you are unhappy with the resolution offered, we request you to bring it to our notice with the complaint docket number raised at the call centre/Stores/Mail room. We'll do our best to help you.
Happy to help,
Royston Antony
Nodal Officer
Contact numbers
Vodafone Care: 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Nodal Officer: +91-[protected]
Fax number: +91-[protected]
E-mail: Royston.[protected]@vodafone.com
Website: www.vodafone.in

From: Vodafone Care <vodafonecare.[protected]@vodafone.com>
To: [protected]@yahoo.co.in
Sent: Monday, 4 May, 2009 10:56:58 AM
Subject: Re: regarding bonus card confusion... @ customer care vodafone... [REF:[protected]]


Dear Mr.Siva Shankar,
Thank you for your email dated 25/04/09 regarding your query for the mobile number 98436*****.
We have noted your contents in the below mail regarding network issue and forwarded the same to respective verticals for resolution.

We will get back to you shortly regarding the same.
In case you need further assistance, please do call or email us. We'll do our best to help you.
Happy to help,
Vodafone Care
Contact numbers
Vodafone Care: 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number: +91-[protected]
E-mail vodafonecare.[protected]@vodafone.com
Website: www.vodafone.in

MY REPLY MAIL...

From: [protected]@yahoo.co.in
Sent: 04-May-2009 19:41:37
To: vodafonecare.[protected]@vodafone.com; royston.[protected]@vodafone.com
Subject: Re: regarding bonus card confusion... @ customer care vodafone...

Sir,
I was expecting a reply for my mail dated 02.05.2009 or any action from your side...
But was shocked to see a mail acknowledging my mail dated 25/04/2009 (after 10 days).
No action has been taken at your end for the past 10 days except cancelling access to customer care from my mobile ( compliant number[protected].
Also call rates have increased... and you people are debiting charges immediately after every call... but you have not made any effort to solve the problem...
So, can i am in a situation now to ask for refund of all the excess debit of call rates and ( actual call rate to be debited rs.0.50/min for mobile and rs.0.20/min for v2v calls).
Will the company refund all the call rates debited in excess to my account from the date of my compliant...?
You people seem to have taken no effort till now... and no one has talked to me either...
Pls expedite and refund all the excess charges for all the calls till now and activate the bonus card immediately...
All advertisements in TV is a waste if the customer care and the company is so lazy for solving the queries of the customers... Pls stop false advertising...
If you are really gud enough solve the customer queries to their satisfaction.
regards,
Siva Shankar K
98436*****


THEIR REPLY


From: Vodafone Care <vodafonecare.[protected]@vodafone.com>
To: [protected]@yahoo.co.in
Sent: Wednesday, 6 May, 2009 12:07:40 PM
Subject: Re: regarding bonus card confusion... @ customer care vodafone... [REF:[protected]]


Dear Mr. Siva Shankar,

Thank you for your email dated 04/05/09 regarding your query for the mobile number 98436*****.

We regret for the inconvenience caused to you.

We would like to inform that the mobile number 98436***** was recharged with big bonus 170 on 31/01/09 were you can avail the benefit of local calls to Vodafone numbers at 0.30 paise, other numbers at 0.50 and Std calls at Rs.1.50 per min with the valid till of 90 days from the date of recharge (till 30/04/09).

Please note that the bonus 85 recharge is applicable only after the expiry of bonus170 and the credit of Rs.77.06 against the same has been posted in your account on15/04/09. Hence, we are unable to give credit for call charges.

In case you need further assistance, please do call or email us. We'll do our best to help you.

Happy to help,

Vodafone Care

Contact numbers

Vodafone Care: 111 or +91-[protected]

(Toll free from Vodafone mobile phones within the home network)

Fax number: +91-[protected]

E-mail vodafonecare.[protected]@vodafone.com
Website: www.vodafone.in

MY REPLY... FOR WHICH THEY NEVER COUKD HELP ME...

Sir,
Thank you for your reply...
The reply is not satisfactory for the following reasons...
1. But why did you debit call rate @ 1 rs per minute on 15.04.2009 and also you have informed me at your customer care on 15.04.2009 that, as i have changed my plan completely, the bonus card will be cancelled...
2. Only as per your instructions from the customer care, I have opted for another bonus card which i recharged on 15.04.2009 (rs.85/- bonus)
3. When i am sending SMS (BVAL) to 111, till now i am getting reply that " The bonus validity for your card is valid until 14-may-2009" and
also asks me to recharge again after 14-may-2009 only.
4. I have been credited sms for 9 days from 15.04.2009 to 23.04.2009. Will free sms be credited if the bonus card has not been activated... ? Hope you people will also think logically...!!! So, it is for sure that bonus card has been activated...
5. Free sms was cancelled from 24.04.2009, for which i have posted a compliant number[protected].
6.Call Call rates were not changed to rs. 0.20/min and i have also made a compliant for it (compliant number[protected].
Accordingly, due to some efforts for your good office, call rate was reduced to rs.0.20/min to v2v calls for a few days after my compliant)
7.As you have said that my account was credited rs.77.06 on 15.04.2009, i didnt notice any change in the balance on 15.04.2009.
If the amount credited is true, I only want you to send me a statement of all the call details with call costs from 10.04.2009 to till date thru email as a proof of your reply.
8. I am sure that i am aware of the balance in my prepaid phone as and when i make calls... and also i have a regular watch over the balance in my account.
9. Above all, you have stopped access to customer care 111 from my mobile numbers 98436 ***** and 98431 *****. Please clear the same at the earliest...( I think this the the way vodafone is "happy to help" its customers ) ( compliant number[protected]
10. I cant accept your reply without a statement from 10.04.2009 till date... so please send the mail as i have requested in point number 7.
Hope you will be truly "happy to help" by sending the statement... I also called Mr. Royston Antony[protected] on 07.05.2009 (5.18 pm).
regards,
Siva Shankar K
98436 *****

[protected] your address plese contoct to my email plese send to me

worst customer care and the retailer

worst customer care and the retailer