Vodafone India Complaints & Reviews

Very true.. There international brands are taking advantage of big names.. Specially vadafone... It will suck you to the core...

Vodafone — Confusing message and cheating by Vodafone

Hi,

I have got a message from Vodafone, with a title PREVIEW, which said:

" Get a free 5 min preview of the services we offer on 56789. Call 56703 & get a step by step demo & experience host of services offered! Go ahead try it. Its FREE!"

Then I tried calling 56789 and found that I was charged Rs. 12 for the call.

Then I called their customer care, which did not work for long time, I was advised to read the message carefully.

True, the message said to call the other number. Then it was intentionally made confusing, and did not mention that the first number would attract such heavy charges.It was cheating the unassuming customer.

A Vodaphone consumer disturbing me very much, I wants his/her name and address. Please let me know immediately.

A Vodaphone consumer disturbing me very much. His/her mobile no is +91-[protected]. I wants to know his/her name & address detail. Please let me know immediately.

Vodafone mobile — worst customer care

WORST CUSTOMER CARE, THEIR MOTTO "CHEAT CUSTOMERS"
From: [protected]@yahoo.co.in
Sent: 25-Apr-2009 22:18:01
To: royston.[protected]@vodafone.com
Subject: regarding bonus card confusion... @ customer care vodafone...

sir,
i am siva shankar k, having mobile number 98436*****.i have been writing to u somany times... hope this time u do me a real favour...i have been using vodafone for atleast 3 yrs now... and u yourself can see how often i recharge and use your service...but wat has the company done for me... has it done any favour...? for this question, the answer is always a BIG """ NO """.1. customer care support... are the people at customer care really trained to give the best information to customers...? NO, the are just trained to cheat people... let me come to the point now...the validity for my mobile ended on 14 th april 2009. i was using a 3 month valid bonus card before that... for which the validity was not yet over... At this juncture i have asked customer care 2-3 times about the validity of the bonus card if i switch over to life time validity... on all occassions before 14th april, i was informed that the bonus card
will continue to be valid till such validity of the bonus card ends...But, on 15 th april, i was shocked to see call rates being deducted @ rs.1/- per minute...i called back to customer care immediately... one o[censored]r customer care ppl completely changed the plot and said that, As i have changed my plan completely, the bonus validity will not continue... and she also said that she was 100 percent right... and also said that the one who said otherwise was wrong...i accepted... wat she said...i immediately called my frnd who is recharging for me and said about the happenings... also i immediately opted to buy a bonus card... for rs.85/-. (for which the plan is v2v 20ps.min and all mobiles @ 50ps/min and free sms 100/day, hope u 2 know these details..)i got a confirmation msg fm vodafone for the recharge for the bonus card... and also the validity to be until 14 may 2009.But the call rates remain unchanged... till now...sms was credited
untill... 23rd april, and from 24th april sms was not credited...only then i realised some thing has happened.. and checked your website for the details about the bonus card. i was shocked to know that call rates were not reduced...i called customer care... on 24.04.09 some time around 10 pm... talked to the cust care ppl and lodged 2 compliants regarding call rates and sms credit... the were not able to guide me properly... or tell any truth that happened...and i again called customer care on 25.04 2009 and had wonderful (exactly the opposite) experience from your customer care people... u can see all wat happened then...============24.04.2009
vodafone compliant number...
for free 100 sms /day
compliant number :[protected]


call rate difference for booster card charging 30ps i/o 20 ps

compliant number :[protected]



25.04.2009

8.22 am

called ms. sankari cust care...
told that she connect my call to higher official...
10 rings... no higher official responded... call ended...


again i called 111 and got linked to higher official...
she asked me 2 wait...call was closed after some time...
with no response...

3rd time today i called and complianed to 111 ... again was
told that i will connect to senior official..., i was waiting, waiting... waiting... but is there any such senior
official in vodafone... does vodafone pay salary to those
senior official...? if vodafone pays salary they r supposed
to answer customer queries...


8.44 am
vijay... was not willing to do wat he was supposed to do and disconnected the call.(great... this is called happy to help)

8.46 am
again i called cust care.. call was closed... without any
answer...

8.48 am

again called cust care... and explained all detail to cust
care person... told that he will connect to higher
official... again no higher official took the phone...

=================== great experience... never had such thing in my life...contacted in the evening... some how the higher official decided to speak to me...by then they were verywell planned to tell some other thing... the started telling that i was not at all activated bonus card 85 where i am provided call rates local v2v @ 20 ps and vodafone and othe mobile @ 50ps and 100 sms per day...this was a great joke, or we can say a planned chating from vodafone and its officials... in cutomer care...they also said that rs.75+ was credited to my account on 15th april... and i dont think that it has happend... the company is cheating... if at all the bonus card was not activated, i should not have got dails free sms...i got sms from typing BVAL to 111 on 15th april 2009.Hello, the tariff validity of Bonus will get over on 14-MAY-09. To continue enjoying Bonus benefits kindly recharge again free sms was
daily credited... till 23rd aprilwhile asking it to customer care person, he said there was no record for any free sms credited... how dare these people cheat me...
till now on 25.4.2009, whicle checking for bonus validity... i am getting msg from vodafone that the bonus card validity is valid until 14 may 2009.so i am sure that the bonus card is activated... and no credit was made to my account... and these people are trained to cheat people...now as the call rates are not reduced and the sms not credited i will be happy if i shall be given back rs.85/- for which vodafone has done nothing in favour of me...this time i cant accept any apology or reasons for the inconvenience... and mental harrasment made by vodafone and the customer care people of vodafone...hope you dont give and reasons as stated by all those officials... and if at all you can give any reasons, let it be supported by a statement charges debited and credited to my account... (details of all my call costs and all my recharges since 10th april till date)i[censored] cant give any such details, then i come to conclussion that you also joined them
in the cheat by vodafone...hope u give credit to my vodafone balance with proper information thru sms or the customer care... if the company is gud enough to be the best in business, you shall have the guts to prove yourself with proper proof (statemet) in the reply email...i[censored] cant do it honestly... just stop saying... " happy to help" i feel very unhappy when ever i get in touch to your customer care... b cos all the tell is lies and they dont know wat is in vodafone...
thanking u,
siva shankar k
98436 *****

REPLY MAIL FROM VODAFONE

From: royston.[protected]@Vodafone.com
Sent: 30-Apr-2009 8:35:20
To: [protected]@yahoo.co.in
Cc: vodafonecare.[protected]@Vodafone.com
Subject: Re: regarding bonus card confusion... @ customer care vodafone...

Dear Sir/Madam,
Thank you for writing to us.
We would like to inform that your email has been forwarded to Vodafonecare.[protected]@vodafone.com for processing and they will respond to you within 2 working days.
Incase, you are unhappy with the resolution offered, we request you to bring it to our notice with the complaint docket number raised at the call centre/Stores/Mail room. We'll do our best to help you.
Happy to help,
Royston Antony
Nodal Officer
Contact numbers
Vodafone Care: 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Nodal Officer: +91-[protected]
Fax number: +91-[protected]
E-mail: Royston.[protected]@vodafone.com
Website: www.vodafone.in

From: Vodafone Care <vodafonecare.[protected]@vodafone.com>
To: [protected]@yahoo.co.in
Sent: Monday, 4 May, 2009 10:56:58 AM
Subject: Re: regarding bonus card confusion... @ customer care vodafone... [REF:[protected]]


Dear Mr.Siva Shankar,
Thank you for your email dated 25/04/09 regarding your query for the mobile number 98436*****.
We have noted your contents in the below mail regarding network issue and forwarded the same to respective verticals for resolution.

We will get back to you shortly regarding the same.
In case you need further assistance, please do call or email us. We'll do our best to help you.
Happy to help,
Vodafone Care
Contact numbers
Vodafone Care: 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number: +91-[protected]
E-mail vodafonecare.[protected]@vodafone.com
Website: www.vodafone.in

MY REPLY MAIL...

From: [protected]@yahoo.co.in
Sent: 04-May-2009 19:41:37
To: vodafonecare.[protected]@vodafone.com; royston.[protected]@vodafone.com
Subject: Re: regarding bonus card confusion... @ customer care vodafone...

Sir,
I was expecting a reply for my mail dated 02.05.2009 or any action from your side...
But was shocked to see a mail acknowledging my mail dated 25/04/2009 (after 10 days).
No action has been taken at your end for the past 10 days except cancelling access to customer care from my mobile ( compliant number[protected].
Also call rates have increased... and you people are debiting charges immediately after every call... but you have not made any effort to solve the problem...
So, can i am in a situation now to ask for refund of all the excess debit of call rates and ( actual call rate to be debited rs.0.50/min for mobile and rs.0.20/min for v2v calls).
Will the company refund all the call rates debited in excess to my account from the date of my compliant...?
You people seem to have taken no effort till now... and no one has talked to me either...
Pls expedite and refund all the excess charges for all the calls till now and activate the bonus card immediately...
All advertisements in TV is a waste if the customer care and the company is so lazy for solving the queries of the customers... Pls stop false advertising...
If you are really gud enough solve the customer queries to their satisfaction.
regards,
Siva Shankar K
98436*****


THEIR REPLY


From: Vodafone Care <vodafonecare.[protected]@vodafone.com>
To: [protected]@yahoo.co.in
Sent: Wednesday, 6 May, 2009 12:07:40 PM
Subject: Re: regarding bonus card confusion... @ customer care vodafone... [REF:[protected]]


Dear Mr. Siva Shankar,

Thank you for your email dated 04/05/09 regarding your query for the mobile number 98436*****.

We regret for the inconvenience caused to you.

We would like to inform that the mobile number 98436***** was recharged with big bonus 170 on 31/01/09 were you can avail the benefit of local calls to Vodafone numbers at 0.30 paise, other numbers at 0.50 and Std calls at Rs.1.50 per min with the valid till of 90 days from the date of recharge (till 30/04/09).

Please note that the bonus 85 recharge is applicable only after the expiry of bonus170 and the credit of Rs.77.06 against the same has been posted in your account on15/04/09. Hence, we are unable to give credit for call charges.

In case you need further assistance, please do call or email us. We'll do our best to help you.

Happy to help,

Vodafone Care

Contact numbers

Vodafone Care: 111 or +91-[protected]

(Toll free from Vodafone mobile phones within the home network)

Fax number: +91-[protected]

E-mail vodafonecare.[protected]@vodafone.com
Website: www.vodafone.in

MY REPLY... FOR WHICH THEY NEVER COUKD HELP ME...

Sir,
Thank you for your reply...
The reply is not satisfactory for the following reasons...
1. But why did you debit call rate @ 1 rs per minute on 15.04.2009 and also you have informed me at your customer care on 15.04.2009 that, as i have changed my plan completely, the bonus card will be cancelled...
2. Only as per your instructions from the customer care, I have opted for another bonus card which i recharged on 15.04.2009 (rs.85/- bonus)
3. When i am sending SMS (BVAL) to 111, till now i am getting reply that " The bonus validity for your card is valid until 14-may-2009" and
also asks me to recharge again after 14-may-2009 only.
4. I have been credited sms for 9 days from 15.04.2009 to 23.04.2009. Will free sms be credited if the bonus card has not been activated... ? Hope you people will also think logically...!!! So, it is for sure that bonus card has been activated...
5. Free sms was cancelled from 24.04.2009, for which i have posted a compliant number[protected].
6.Call Call rates were not changed to rs. 0.20/min and i have also made a compliant for it (compliant number[protected].
Accordingly, due to some efforts for your good office, call rate was reduced to rs.0.20/min to v2v calls for a few days after my compliant)
7.As you have said that my account was credited rs.77.06 on 15.04.2009, i didnt notice any change in the balance on 15.04.2009.
If the amount credited is true, I only want you to send me a statement of all the call details with call costs from 10.04.2009 to till date thru email as a proof of your reply.
8. I am sure that i am aware of the balance in my prepaid phone as and when i make calls... and also i have a regular watch over the balance in my account.
9. Above all, you have stopped access to customer care 111 from my mobile numbers 98436 ***** and 98431 *****. Please clear the same at the earliest...( I think this the the way vodafone is "happy to help" its customers ) ( compliant number[protected]
10. I cant accept your reply without a statement from 10.04.2009 till date... so please send the mail as i have requested in point number 7.
Hope you will be truly "happy to help" by sending the statement... I also called Mr. Royston Antony[protected] on 07.05.2009 (5.18 pm).
regards,
Siva Shankar K
98436 *****

[protected] your address plese contoct to my email plese send to me

worst customer care and the retailer

worst customer care and the retailer

Present bonus cards are not good for customers.
I have to advice VODAFONE Company that, Please lunch a new bonus card as like ...

Aircel – 175 (Unlimited call to aircel-aircel).
Smart GSM - 246 (Unlimited call to Smart-Smart)
Tata also gives this type of facility.

I had applied for a new Vodafone postpaid connection in Jan'09 & subsequently got the new connection. After few days I realised that they had provided me an used old no. & as a result I started receiving several unwanted SMSs and phone calls. Recently I got few calls from +[protected] which is the no. of SBI Credit Card collection dept. asking for settlement of account of some Sayanti Biswas. When I told them I am not the person they are looking for, they started threatning of lodging police case.

Immediately I rushed to the local Vodafone Customer Care centre from where I took the connection & briefed them the entire thing. But surprisingly inspite of taking any action they advised me to approach to the Legal dept of the Kolkata Police HQ, Lalbazar & lodge the complaint over there.

"you have won one million gbp(1, 000, 000.00), in o2 promo draw. to claim your funds send your name, address & phone no. to v.gordon via email: [protected]@hot mail.com". this message was send to my vodafone number [protected]. i request you to kindly look into this fake messages fooling around people and robbing them of their valuable money. a strict action is expected against all this people.

THIS IS TO INFORM YOU THAT I AM GETTING INCONVIENIENT MASSAGE AND CALL FROM VODAFONE CUSTOMER CARE ON THIS NUMBER [protected].

I REQUEST YOU TO PLEASE TRY TO DEACTIVATE ALL THE FAKE AND INCONVIENENT SERVICES, TRY TO ACTIVATE THE DND SERVICES ON SAME NUMBER


REGARD
YOUNG ANGELS
[protected]

i have already activated DND services on [protected], but still receiving promotional message on this No.Please resolve this matter on urgent basis, otherwise i will take some strict steps against this matter to Consumer Court.

Arun Kumar

Hi
The offered number is [protected]

Flirt by vodafone Marketing manager named Mukesh Bhardwaj and exicutive Sunita Vohra
I was offered a vodafone add-on post paid number with certain offer with old vodafone number. They misguide me purchase the vodafone add-on postpaid number and then he will provide me many facilities on my old vodafone connection after activate add-on number (like 25ps per minute on STD call, 15ps per minut on local call) this is only the employ scheme also they compel me not to tell their commitments to varification team. They gave me the contact number [protected] (Mukesh Bhardwaj) but now that number is not working hence switched off. I haven't received any schemes over this number. I have paid the Rs 250 as a security amount.So first of all that person should be prosecuted and I want to close this connection. I wont pay any bill regarding this number. I am using my old number since three years, now I am going to close both connections due to this fraud.These type people & your marketing style surely make bad impression of Vodafone
Number Offered to me was:-[protected] Flirting Person Name:- Mukesh Bhardwaj
Contact Number of That Person:- [protected], :-Sunita Vohra, Contact Number [protected]

Hutch Mobile — unwanted incoming calls from u

My prepaid cell no.is [protected] of Vodaphone, i want no any call received by u related download song

kerala vodafone — I want incoming call of date 10.05.2008 (full list)

Hi. My sister is getting an unwanted call from a Vodafone, kerala Number. I don't want to go to police or detectives. But I need to trace the number.I want incoming call of date 10.05.2008 (full list)

[protected] Please send me the details of above number

I want incoming call Of date (01.09.2009 to 15.09.2009)

I've getting SMS (Irritated, insulting) from [protected], and they did not respond my call for infromation about them. So please give details of this numer's owner, and in which tower, and district, town or region. I don't want to go to police. But I need to trace the number for avoid misunderstanding in my family.

regards

Shine K.P
Idukki

Hi. My sister is getting an unwanted call from a Vodafone, Kerala Number. I don't want to go to police or detectives. But I need to trace the number. Unfortunately call history had deleted from my hand and i need all the incoming calls on Date : 10.05.2009, the number is [protected]

Hi, Lots of SMS are being sent from my mobile since3-3-2009, to [protected], [protected], can i get the sms back, I had saved all, but unfortunately it was deleted.my number is [protected], can u help

sir, lost of my incoming call history& outgoing call history, i need to details for last month, pls, sent my mail .my pre paid no. [protected], ([protected]@gmail.com)

sir how cheking mobi no call details for net

I need incoming call details

[protected]sir Please send me the details of above number
my email no. [protected]@ymail.com

[protected]sir piese send me incomin&outgoingcall details from01/12 2010full
my emiall id( [protected]@yahoo.com)

dear sir
kindly send me an email details of incoming &out going for my number [protected] becose of i find some miss use in this number any kind of cost iwill pay my e mail id is [protected]@yahoo.com
thank u for ur kindness
abdulrasackchalil

Sir,
My cell phone does not display the name of tower. Please help me to see the tower.My no : [protected]

Regards
Sanish

Sir, My cell phone do not display .Please help me 25/02/2011, 26, 27, 3days missed calls I need please sir my phno:[protected] my email [protected]@gmail.com

please send me the incoming and outgoing noms of feb 2011 because my phone is some time used my sister after using she delete the call register. so I cannot find the noms which is she dailed or incoming. so please send the details. my nom. [protected] and my email id [protected]@gmail.com
Regards
binu

vodafone, one of the bad service in india, i have told to my friends and relatives, dont try to use vodafone,

sir, how i get my number call history in my e-mail id -

Dear sir,
I want all incoming and outgoing calls from my number.
Number:[protected]
email:[protected]@ymail.com

my account goes to Rs: -150, i was using mobile gprs for rs 95 2gb pack, please activate my number [protected]

Please i have one Problam [protected] this number 18/09/2011 morning 12.30 and 2 clock this incomng number i need ples my proof details faisal mv moothedathvalappil (h) kakkidippuram malappuram kerala india pin 679585 please send my email id [protected]@gmail.com

sir
last few months my mobile no: is disconnected. i was using internet for one month for rs96
and my account goes to minus balance, so please activate my account. my no:[protected]

I need some details about the number [protected].details means call history of last few days. some irritating calls are coming to my sisters phone from this number.please help.

sdgbfgjnhghmgj

i am unable to connect my vodafone account please help me out

FTHFTRTJ

dear sir some last 15 days i am unable to get my vodofone account accebilty. please send how i can see my vodofone bill throug my account thank you

i am unable to connect my vodafone account please help me
my
cel no [protected]
saroj chouhan

I am unable to view my vodafone Bill even after my registration and got the password for my vodafone no [protected].pl do the needful

I am not able to see my vodafone [protected] bill.pl help me

Vodafone SIM — bad services

am sms user and i always recharge my care with 35 rs sms coupon but from past 2 weeks vodafone deactivating my services. Even iam having around 300 sms free but my services are ban and my sms are chargeble. I have calledup in vodafone customer care and that was very bad and rude response, no one listening my problem and was saying that iam telling lie.


am very fedup because of very bad response from executive side.

please help me out

Vodafone — sms service

i could not recieve and even send msgs to cdma phones such as virgin mobiles, tata indicom etc. i have even brought this to the notice of vodafone customer care centre and registered my complaint several times but there is no action taken up by the company...almost it has been one month i am facing this problem.i would like to request you to take necessary action and rectify my problem

My out going SMS is not working. Pl. do needful.

the vodafone compny has can activate any service without any apply for me. and disturb at 24 hour they have call for apply the caller tune. i have deactive the sim and get a new conection of airtel

Vodafone — Sms Related

Sir,
My Name Is Ajay Sharma My Mobile No is [protected]. I Am Facing sms Related Problem Since 29 April.I Cannot Send Any STD Sms Reply Either Pending Or Failed After 24 Hrs. I Do Everything Such Handset Reset,Change The Sim In Another, Sms Configuration. But It Can't Solved. Vodafone People Cannot Listen Me. Please Help Me

Now The Very Funny Thing Is They Are Charging 50 Paisa For 3 Min. To Vodafone Customer Care. Its Free For Before 3rd april. Yeh galat hai apne service provider se baat karne ke liye bhi paise dene padeng?

Ab AAp Hi Kuch Kar Sakte Hain

My Alternate No Is [protected]

My Problem Is 50% Solved

Thank You Very Much For Your Appreciation.

SIM — For service

I lost my SIM number as [protected] or [protected] and want again for use. I have submit my photo ID and purchase blank SIm as RSN[protected]-5967 and RSN[protected]-5975. But Your sitapur office was not start services. I personally called to Your RM on dated 8th July 2010 and requested him for the providing the services. But he is not able to gave the services. Please see my problem and resolve it immidiately.
Thank you very much.

i got a service msg on ths numbr [protected] dated 11/4/10 time 9:26 pm n as i opened my balance which was 25rs deducted n thn later on again wen i checked my balance it was showing balance -70rs, i want to knw wat kind of msg it was ?

i got a service msg on ths numbr [protected] dated 11/4/10 time 9:26 pm n as i opened my balance which was 25rs deducted n thn later on again wen i checked my balance it was showing balance -70rs, i want to knw wat kind of msg it was ?

Hi

This is Mohamed ibrahim, My number is [protected]. I am not able to make ISD calls since Nov 2009, I have called Cusotmer service 'n' number of times. When ever i am calling Vodafone Customer service, i am getting same responce as below.

1) What is your problem / Name and number
2) How long you are facing the issue.
3) What are all the ISD number you tried, give me some sample number.
4) ISD service is enabled for your number, so you will be able to make ISD calls. Please try now.
5) We will take request and revert back in 7 working days.

These is the responce, i am getting from vodafone customer service for past one month.

Really i felt very bad about Vodafone customer service that, are not able to solve this issue.

Ref No : [protected]

Thanks and Regards

Mohamed Ibrahim . S

Hi,

I'm locate at chennai (Tamil nadu, India), my office was located at Nungambakam, Nelson manickam Road., i ll be in 9th floor, there i got signal problem, plz try to fix it as soon as possible,

i am locate at delhi [india] my office was locaed at chandni chowk 1171 kucha mahajani delhi6 there got very very signal problem plz provide buster urgent my moile no is [protected]' [protected] '.[protected] . [protected]. [protected] . so many shope located at this palace

it's very important my self digvijay solunke i leave in pimpalgaon kolte tq:bhokardhan in jalna and there is ranje problem in our village.popullation of our village is[protected].i request to install the g.s.m.tower there

hi my name is paul i live in Pudupet ( Chennai )...Am facing poor signal in this area.
Plz help me to solve this issue

Hi myself is Vishal user of vodafone post paid card. From past two months we are continuously facing signal problem. Signal strength is so week that we are not able to receive even a single call in home.
Requseting u to take immediate action to rectify problem at the earliest.

Contact no : [protected] . Area : Krishna nagar, Delhi 110051

Regards

Hi am praba residing n tondiarpet sundaram pillai nagar, ., our whole area facing signal problem
pls help us M-[protected]

Vodafone sucks. from the past 3 months signal in delhi ncr has deteriorated. In sector 2 Noida my work place the signals are worse and at my residential are Ramesh nagar the call drops are huge.

it seems the fav dog of Vodafone following its users have been kidnapped .

my postpaid connections of Vodafone seems like I'm giving a charity to the company with no self interest to get anything back in return.''


VODAFONE RIP [protected]

Dear Chetan,

I do agree and am sorry you have been trough such problem with Vodafone Gujarat Customer Care which is Pi9nnacle of providing service under superlative leadership of Mr. Zahir Wykes (VP customer Care).

This is one of the cases I have ever heard where VF gujarat has failed to provide service as per their high and etical standards.

However, I still believe VF Guj being a super customer centric organization, will definitely look into resolving your issue and also find out the reasons for wrong commitments.

I strongly suggest you visit one of their VF stores nearest to your location and physically meet the store manager in person.

Please don't lose your faith with VF gujarat as it is indeed best in what it does. Your case is one of those .01% chances where service delivery fails, however I am sure VF Guj will compensate it by quickly resolving your issue and investigate the wrong commitement.


with regards,

Kundan Bhakuni

I ve been using vodafone for a while now, and inspite of activating the 'DND [Do not disturb] service on my vodafone number i still get around 10-15 lame calls each day. These calls are from various banks like ICICI, Axix Bank, CitiBank, DB, HDFC etc for loans, credit cards, A/c opening etc. Apart from that i also get calls from telecom operators like Tata Indicom, Airtel, BPL Mobile, Calls from Investment/Trade advisors like G-Money, Sharekhan etc,
I havent registered myself on any website/institution/organisation for any kind o[censored]pdates or promotional calls at all. The calls i get are totally unrelated.

And these calls come to me inspite of repeated requests and complaints to the customer service Dept of Vodafone which is totally incapable of handling any queries or complaints. Everytime i complaint i get a "learnt by rote" answer saying we ll put ur complaint on high priority and resolve this asap. Between December and May i ve made a lot of complaints but each time i only get a text message saying "Your request will be processed this is ur reference number ##12345".

These calls start from 9 in the morning and goes on till 8 in the night at most times and it goes without saying that being a working individual it s of great disturbance during working hours and imp meetings.

To top it i get tonns of wrong numbers too for several different people. its difficult to change my number over and over as in the transition i may miss out on a lot of important people who may have this number.

I am tired of complaining with no progress in any manner.
If any one could suggest a way out of this misery.

Thank you
Pooja Ramachandran

Type 'START DND'(without inverted commas) and send to 1909

please activate do not disturb facility in my mobile number [protected]

Vodafone — non receipt of itemised bills for december'07 to january '08

Dear Sir,

My mobile number is [protected] having postpaid connection and i am paying bills regularly and also receiving itemised bills . But January'08 itemised bill not yet received by post or even to my email . For this i several times reminded to your 111 and also enquired local hutch centre. But not yet solved. Due to this i did not paid bill. I can pay bill without late fee as soon as you arrange to send me itemised bills . This is for your information and necessary action.

waiting for genuine itemised bills

expecting good service

I had asked for itemised bill 4 days before still i had not yet got that WHY?

VADAFONE DOWN DOWN...

SANjeev ask compensation of 1, 00000 Rs . AS the vadafone people are not giving servce to any one...

my name is dushyant mehta and my mobile no is [protected] you have stop out going of my mobile and i have not received any bill from your side through corrier.
kindly send us bill so i will pay it. my email id is dushyant.[protected]@jbcpl.com

activate free itemised bill to my address

I HAVE not received the bill for Oct 2012 and Nov . 2012 to my address. i have large complaint to receive the bill by calling VODAFONE Customer care. However, they able to send to my email ID.my email id is [protected]@gmail.com

Vodafone — Not reversing the Recharge

The retailer misguided me regarding a recharge of 150 and then when i asked him to reverse it he tells me he does not have time! please help me regarding this matter

i know 28 rupees in 125 vadafone min

I am working with M/s Huawei Telecommunications in Gurgaon and I have a Vodafone no [protected] that is now for corporate billing but even after my SIM barred because of limit.
I am in Bangalore, visiting officially and already deposited interim payment cash for Rs. 1000/- by today evening at 7:30 PM and their customer executive at store in Bangalore mailed a request to activate my SIM but after his assurance i haven't get activated my SIM.
This is ridiculous, kindly do necessary immediately please.


Regards,
Sanjay Singh
+91-[protected]

Hi,

Yersetday 04/06/18 around 8:00 pm i recharged my mobile for Rs. 89/- through easy recharge available with Dealer. My mistake the mobile no was entered as [protected] instead of [protected] which is my number.

I called Vodafone happy to help customer care but was totally disappointed when the customer care executive informed that i need to contact to dealer himself ho did this recharge..

I request you to help me in this scenario..Since system is meant to help the customer if they make any manual mistakes like above

FROM,
N.PEER MOHAMED, Date : 12 August 2009
P.O.BOX: 1396,
AL-KHOBAR – 31952,
KINGDOM OF SAUDI ARABIA.
Phone :[protected].
Fax :[protected].
Mobile:[protected].

TO,
SHRI.A.RAJA,
HONOURABLE MINISTER OF
COMMUNICATION & INFORMATION TECNOLOGY
GOVERNMENT OF INDIA.
NIKETAN LODHI ROAD,
NEW DELHI – 110003.

பொருள் :

ஐயா,

நான் கழிந்த சில வருடங்களாக சவூதி அரேபியாவில் வேலை பார்த்து வருகிறேன், எனது சொந்த ஊர் கன்னியாகுமரி மாவட்டம் குளச்சல் ஆகும், எனது வீட்டில் எனது மனைவியும் இரண்டு குழந்தைகளும், மிகவும் வயதான எனது பாட்டியும் உள்ளனர். எனது வீட்டு தொலைபேசி எண்:[protected], கழிந்த ஒன்றரை ஆண்டுகளாக எனது வீட்டு தொலைபேசியில் ஒரு செல் போண் எண்ணிலிருந்து தினமும் பலமுறை அழைப்பு வருவதும் குறிப்பாக இரவு நேரங்களில் மிக மோசமான கொச்சையான வார்த்தைகளில் பேசுவதுமாக உள்ளது. இது சம்மந்தமாக குளச்சல் காவல் நிலையத்திலும் புகார் செய்தோம். அதன் பின்னால் மரியாதைக்குரி...⇄ காவல் நிலைய அதிகாரிகளின் ஆலோசனையின் பேரில் CALLER ID வைக்கப்பட்டது...⇄ அதில் வந்த எண்கள் 1) [protected], 2) [protected]. காவல்துறையால் கண்டுபிடிக்க முடயவில்லை எனவும் எனது இந்த இணைப்பை துண்டித்துவிடà...⇄ புதிய இணைப்பு எடுக்கவும் அறிவுறுத்தினர�...⇄ சுமார் 18 வருடங்களாக எனது வீட்டில் இருந்துவரும் இந்த இணைப்பை துண்டிக்க மனமில்லை.
இந்த தொலைபேசி அழைப்பால் எனது மனைவி மிகவும் மனமுடந்தும், மிகுந்த மன உழைச்சலுக்கு ஆளாகியும் உள்ளார், தொலைபேசி அழைப்பை எடுக்காமல் இருந்த போதும், நடு ராத்திரிகளிலெ...⇄ தொலைபசி அழைப்பொலி கேட்கும்போது
எனது மனைவி மிகவும் பயம் பிடித்து விடுவதாகவும் தான் செயலிழந்து விடுவதாகவும் கூறுகிறார்.

எனது நிலையோ திடீரென ஊர் வந்து நிற்பதற்கு இயலாத நிலை, மட்டுமல்ல இவ்விஷயத்தால் மிகவும் மன வேதனையடைந்து, எனது வேலையில் கவனம் செலுத்த முடியாமலும், வாகனம் ஓட்ட முடியாமலும் மிகவும் மன அழுத்தத்திற்க...⇄ ஆளாகி உள்ளேன். இதனால் ஓரிரு முறை விபத்திற்கம் ஆளாகியுள்ளேனà¯�...⇄

ஆதலால் தயவு கூர்ந்து எனது இவ்விஷயத்தில் தனி கவனம் செலுத்தி சம்மந்தப்பட்ட நபரை கண்டு பிடித்து தக்க நடவடிக்கை எடுக்குமாறு மிகவும் அன்புடனும் தாழ்மையுடனும் வேண்டுகிறேன்.



நன்றி.. இவ்வண்,

நகல் : தங்கள் உண்மையுள்ள,

1. Assistant Comissioner of Police பீர் முகம்மது.N.
Cyber Crime Cell
Commissioner office Campus முகம்மது.N.
Egmore, Chennai- 600008

2. Cyber Crime Cell
CB, CID,
CHENNAI,
[protected]@yahoo.co.in

3. Vodafone Tamilnadu
Vodafone complaints.