[Resolved]  Vodafone Postpaid — Harrasment and threatning call by Vodafone

Vodafone Postpaid — DISPUTE OF JUNE MONTH BILL NO 16970

Sir,
This is for your information that i use your vodafone post paid connection ( Phone No [protected]) before eight month. i paid your bill time to time but June month bill not deposit in my account this is your mistake i have bill receipt N0 16970. i have make a complaint in coustmer care No is[protected] but no responce from that side. i am living in Haridwar uttaranchal so i complaint so many pepople in your organisation one person is Mr Sidharth fone No is [protected]. another person is Mr sachin phone No is [protected]. This person i am given a mail scan copy of bill but no responce from that side. so many time i complaint your customer care but no response. one 30 seconds announcement is fix in my mobile before making a call any one read this mail please advice me what i can do. because this is big trabble for me.

Thanks
VIVEKANAND CHAMOLI
PHONE No [protected]

Vodafone Postpaid — activate mobile on 25/08/08 and bill of 1/9/08 is 315 send bill details on my em mail address

my mobile no. is [protected] my no. is actiavte on 25/08/2008. & bill send on 31/08/2008 for Rs. 315/- send me my bill details.


thanking you,


Shakil Shaikh
[protected]

Mobile User — Harrasing calls

I have been recieving unwanted calls from a mobile user with the phone number [protected]. At odd times continuous calling forces me to switch off the mobile

Vodafone Postpaid — About National SMS service

I have vodafone postpaid connection my plan 249 it also free 5000 National/Local sms. now i using National sms from Bangalore to Tamil nadu but they said is it Romaing SMS. What they Mean about National SMS?

Vodafone - Prepaid Division — Restart my old number

First of all i am not making any kind of complaint overhere, but i am making genuine request for, y urgency/timely needfull help.

i am usinfg right now post paid of vodaphone co. but earlier i had been used pre-paid service also till 10 march'08.

Details of request is as per vodapfone service rules i have not maintain active account as per rule due to my negligency/uncertain situation. but that was not purpose to close my prepaid account(Mo_no.[protected], simno:SRT[protected] but last four month without this number i have loose to much. i have not any emotional attachment with number, but urgency of benefit that i am lossing right now. presently this number is not assigned to any person, because it shows number doesn't exist.

so my humble & genuine requst is if it is possible suckh kind of loyal customer like me. then mail me urgenly to reissue the old number. i have already contact service center in different city. but nothing proper response i have been get so far.

you can Present contact me at this no:[protected](Praful Sorthiya)

Vodafone — unwanted rental plan

Dear sir/madam
I buy ur rental connection on 28th aug .I said the shopkeeper give me the plan in which you offered 664 min. in rs.500 .but when i saw my bill their is no such plan include insted of that plan rs.250 plan is given to me due to which my bill goes high .Moreover the shopkeeper didnt give me the copy of plan.So i request you plese give me the solution as soon asd possible.

my no. is [protected]
Bye

Vodafone — REGARDING NEW POSTPAID CONNECTION

HI SIR,
MY NAME IS ABHIJEET SINGH, I HAVE PURCHASE ONE POSTPAID CONNECTION ON 29TH SEPT NO.([protected])
WHICH IS NOT ACTIVATED YET AS PER YOUR EXECUTIVE CONNECTION SHOULD BE ACTIVATED WITHIN 24 TO 72 HRS. STILL TODAY IS 7TH OCT AND NUMBER IS NOT ACTIVATE YET .NOBODY HELPING FOR THE SAME NEITHER THE CUSTOMER CARE NOR DSA WHOM I TOOK THIS NUMBER .

SO I M REQUESTING YOU TO TAKE SOME ACTION REGARDING MY CONNECTION AS IT IS ALREADY TOO LATE BECAUSE OF WHICH I AM SUFFERING A LOT...THANX

ABHIJEET SINGH
([protected])

vodafone add on connection — Money taken with fake details & mark me as defaulter without sending bill

Respected Sir,

My self Gaurav Bhatia s/o Raj Kumar Bhatia # B 11-1440/1 Neem Wala Chownk, Ludhiana [protected].
I received a call from Vodafone care from the [protected] from Priya Feroze Gandhi Market, Ludhiana who told that they want to give Add on connection to me, then they have send me one employee ( Rohit ) from Vodafone who has provided me the SIM Card & taken Rs 500/- from me as security & told that after 1or 2 day verification will be done & it has been done on phone, laterly after these 2 days, i got a call from Priya who told me that we can’t issue u the Add on connection as u r defaulter of our number [protected] for Rs 600/-, in the year 2006 which is running on my father’s name then I replied them that I can’t give u that money as no bill, no intimation call & no letter has been received at that time for bill they r asking about, then why should I pay u that money. When I asked them to return me that money they told that they will not give me my Rs 500/- as security given to them & asked me to give 1st ur pending bill.
My question is this that why they have taken Rs 500/- from me if they don’t want to issue my the number moreover it was not told before that they will not return money back to the customer if their would be any out standing money towards them for any number moreover I was not aware for the same as no body from Vodafone care has intimated me about it in addition to it why they have put my name in the defaulter list without intimating the customer about his pending money.

Vodafone — Bill is more than actual calls, and plan was not activated according to initial deal

Accoding to the plan on my recent vodafone postpaid number([protected]), rent on this scheme would be of Rs. 399, but actually i received bill with rental amount of Rs. 806Rs. my terrif plan also not according to the plan, which i was taken for this number.
Kindly contact me for solution, on (+91-[protected])

fg — switching postpaid connection to prepaid

sir,
I am using bsnl mob no-[protected] and i have apply to switch my postpaid connection to prepaid connection and i have submit all formalities including new connection fee But after a long period of time it will not happened and my outgoing and incoming is blocked now.
please do something in this matter.
thanking u.

Vodafone Postpaid — unnecessary incoming calls

Please let me know the status of all incoming calls coming on my cell during past three months(Sep to Nov.2008)
and also i want my all incoming and outgoing calls status on my e mail ID.

Vodafone Postpaid — Payment for unused numbers

Hi Dheerendra,

As per your request i had gone for migration of pre-paid to post-paid as on 18.11.08.
But since 24 hrs now, my outgoing and sms has been barred and the reason you guys are giving is very ridiculous as i have not been using those numbers at all . When i was not using how do u except me to pay for the same .And you said you will get back to me with a solution by EOD y'day..till now i have not recieved your call on this issue.

When r u guys gonna rectify and restore my services back to normal..?????

IM A VODAFONE CONN. USER FROM STARTING BUT NEVER DELAYED PAYMENTS I HV PROBLEM IN MY CURRENT BILL BUT I DID NT GET POSITIVE RESPONSE FROM ANY WHERE FROM 111WHENEVER I CALL HELP ME

Vodafone — postpaid connection

i have complained regarding my bills which have lot extra charges
even i made complaing no reply when we call a customer care they say some thing else rather than required.
is the essar effect is dragging vodaphone to customer cheating company?
rememebr you orginated from well established customercare nation and don't spoil your name

Postpaid Connection — calls

dear sir/madam
this is to bring to your notice that i am being continuously harassed mentally by your cust. care dept. i am getting the messages from your side regarding credit limit etc. that too at odd times like 1130 hrs night and 0330 hrs night. it really is disturbing as we people are not as free as your cust care dept. is. i have spoken to your cust care dept. also but to my agony they were not intersted in it.
please try to understand the core problem and do something about these odd time calls.
regards
shashwat sharma
[protected]

Threatening is the Vodafone way – But we want conversion from Postpaid to Prepaid

(Harassment by Vodafone in converting post-paid to pre-paid connection)

Threatening is vodafone’s usual way if you approach them with a complaint or request. They will not hear what bad experience you have gone through with them. They will just look at the last bill according to them, and will retort that they are going to send eminent people to your house to get the bills collected whatsoever, and boast that you won’t be able to resist them as they are lot more mightier than you can even imagine!

We Indians need to prove them wrong.

As far as I know, vodafone is the only mobile service provider in India who doesn’t allow conversion from post-paid to pre-paid. Once you are in their trap of post paid, you either have to keep paying the rent Or just discontinue the service to escape their monkey fist, threatening and litigations.

Mine is a very old Vodafone postpaid number and I don’t want to loose that number as it is circulated to so many key people. But when the Vodafone call center guys called me up and threatened to send their eminent people to get the bills collected, I wanted to switch from post paid to pr-paid. That way, they will have their damn money and I don’t have to speak to their henchmen again. While the talks were on, they again threatened me and taken steps for initiating legal proceedings against me. General Manager – Legal ( Yunus H Ahamed) yunus.[protected]@vodafone.com & Senior Manager – Legal (Lokesh Mahalingappa ) lokesh.[protected]@vodafone.com have sent me legal notice after Lokesh Mahalingappa told that it is possible to get my same old number in pre-paid through a convoluted process. I walked into the Vodafone office at Indiranagar and they bluntly said it is absolutely not possible to have my same old number in pre-paid whatsoever. Multiple times I have expressed written willingness to talk to them rather than mails, and asked them their phone number, but they never bothered speak to me. Now they are going back on their promise and harassing me.

We need to expose this rotten and unethical tactics of Vodafone, for plundering money from the larger population in India. I will fight this out in all the legal forums in every possible way. It is a public need to have the facility to convert post paid to pre-paid especially in this bad economic conditions, and people still need to stay connected, when there is maximum number of job losses, to help them move on in their modest life.

We need to make sure that Vodafone don’t fool our people in India anymore. At a minimum rent of Rs.200/- per month, even if one make only one call, people in India are intelligent enough to multiply the amount with the number o[censored]nfortunate postpaid customers to calculate the amount Vodafone guys are looting so freely.

All other mobile service providers in our county have the facility to switch from post-paid to pre-paid and that too very easily within minutes. How can Vodafone – an alien - insist that a poor man in India should continue paying rent when he doesn’t have a job, or simply because he doesn’t want the facilities as it is too costly for the pocket/ affecting peace of mind due to the threats? An incoming number is the most needed one for a person who has lost job. Let them take the money from those who actually need the postpaid facility.

I have approached the consumer forum as the first step. Complaint Id: 11759.

On a simple Google search, I could see many people are affected by this monkey fist of Vodafone. Some examples are below:

Vodafone Postpaid Connection Complaints - Harassed with the services
https://www.consumercomplaints.in/my-complaints.htmlvodafone-postpaid-connection-c78230.html

Vodafone Complaints - Harrasment caused by Vodafone in connection to conversion of post-paid to pre-paid connection
https://www.consumercomplaints.in/my-complaints.htmlvodafone-c35338.html

vodafone post paid Complaints - vodafone customer service (Threatening)
https://www.consumercomplaints.in/my-complaints.htmlvodafone-post-paid-c24520.html

Threatening is the Vodafone way – Postpaid issues:
http://www.mouthshut.com/review/Choosing_a_Mobile_Service[protected].html

Vodafone Postpaid Connection Complaints - Harassment and threatening call by Vodafone
https://www.consumercomplaints.in/my-complaints.htmlvodafone-postpaid-connection-c23565.html

Please contact me [protected]@hotmail.com if you want to join hands, or you want me to join hands with you if you already have started a fight with these scrupulous people. Also send me as much links as possible on the Vodafone harassment in converting postpaid to pre-paid. I am going to host a dedicated site for Vodafone harassments. Also please suggest a name for the web site.

I want voda phone No [protected].
Name and Address
I am not having any clue as this voda phone number [protected]
I want name and address please help me you can mail me directly on [protected]@lbsnaa.ernet.in

thanks

I completely agree to this comment.. Mine was a sad case, actually i never used vodafone connection in my life time thank god i will never even, if their legal department is like this i can never ever imagine about the other team or departments in this company. I had a business partner who used to have the vodafone connection. he used to call to our company phone through that connection only. Actually that person deals wit so many other companies and executives he used to travel along so many places and its difficult to get to him even. One lady (she herself call Manju) was calling me from past so many months and talking to me in high languages and is harassing me.. The reason behind is "that guy haven’t paid his bills or some". The reason behind they are calling me is those folks found the number which my company gave me for official purpose in his out going list. I really cant understand this fact, how they can abuse another people for some of their customers with this harsh languages. If they them selves cant find their customer details, how can they expect us to find them? I cant change my phone or drop this connection just because that lady is not behaving properly. I wish there is any thing i can do against that lady

vodafone/postpaid connection — misscomitment and missbehaviour

i receieved a call from vodafone executive (mr.sunny)
abt converting the prepaid number into postpaid then they send their executive mr.Arif khan to my place i paid him the amount of rs.250 and took a receipt from him(receipt no.1424)on 18th jan 2009.he also gave me a new postpaid sim(sim no. [protected]).they told me that it will take 48 to 72 hours for activating the new sim.and when i asked him about the activation process he told me that they'll deactivate my prepaid sim after activating the postpaid sim.
then i receieved a confirmation call from vodafone they again told me that it will take 48 to 72 hours.but it did'nt.
then i called on mr.sunny's no.([protected])but they told me that their is nobody named sunny overtheir.they also behave very rudely.
next day i again called on that no.then they told me that mr.sunny was not their then i told them about my problem.they said that do'nt worry the no.will be activated in 24 hours.
but after 24 hours i receieved a call from vodafone it was again a confirmation call now he told me that the physical verification would be completed in next 24 hours n the no.would be activated at the same time.
on 24th of jan their verification agent reached at my place he completed all the formalities and told me that my no.would be activated at the same day but again did not.
on 25th of jan in morning they deactivated my prepaid no.without activating the postpaid sim.
i called on their customer care number(111) now they told me that i had to call on postpaid customer care.
i tried multiple of time on their customer care they again said me the same thing that it will take 48 to 72 hours.
they also told me that they did'nt receieved the documents yet but i already submitted the documents with the payment of rs.250 on 18th jan.
due to their irresponsible behaviour and misscommitments i suffered a lot.and i don't think that i made any mistake...
so plz help me and suggest me what i have to do...my number is still not working.

Dear Garima, This case is little confusing. How could any Commissioner/Vodafone-poeple get your new mobile number after 6 months????? Did u ever worked in Vodafone Call center. In that case the Commissioner who called you is one of your friends/enemies ...

Revert to me in case of any concerns.

Regards
Sujoy Adhikary
+91 [protected]