[Resolved] Vodafone Postpaid — Harrasment and threatning call by Vodafone
After six months of disconnection of Mobile No. [protected], i received a threating call from Delhi Police Commisioner on the 3rd December afternoon, that he has an arrest warrant in my name and will come to arrest me at 6pm. He gave me the
number of an Advocate J.R. Mishra [protected]. he asked me to call him and try to settle the matter or else he will get the cops in front of my home in the evening. i was petrified and terrified and fainted at the very first thought of it.
When my colleagues in office called the advocate, he asked to pay an amount of 2510/- immidiately and send across a mail with the bill receipt to address [protected]@vodafone.com
i requested for a dissconnection of my number on the 2nd of June as i got a job in Bangalore and had to move from Delhi. My account also showed a bill plan change which i never requested for. they made me pay 2510/- against an outstanding of 2380/-(i got to know this when i went at Vodafone and checked my account)
I am 21years old and a Low BP patient, who is staying alone in Bangalore without family for the first time in my entire life. the kind of threatening that they gave me could taken life out of me. I in the past six months never received any reminder of any outstanding bill . because i cleared all the payments before getting the number dissconneted(they dont dissconnet without clearing the dues!!!) . my current number is [protected], i request you to take some action, as i am still not over the whole senario. you can understand how it must have been for a person who has never even seen a police station apart from in movies.
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Dec 2, 2016Complaint marked as Resolved
Feb 22, 2012Vodafone India Customer Care's response Hi Margaret,
We regret any inconvenience caused to you. We would like to inform you that we have not received your payment. Please send a scanned copy of the receipt to vodafonecare.[protected]@vodafone.com so that we may be able to help with the matter at the earliest. You can also write to us at the aforementioned email ID for any assistance in future, we'll do our best to help.
Vodafone Customer Care, Mumbai
Mar 12, 2012Vodafone India Customer Care's response Hello Sendy,
Thanks for writing to us with your concern. Please share your number with us at http://bit.ly/wVJsWv we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.
Vodafone Customer Care
Mar 24, 2012Vodafone India Customer Care's response Hi Saumil,
We sincerely regret the inconvenience caused to you. Kindly share your number with us here http://bit.ly/GLXYrk so that we may be able to address your concern as soon as possible.
Vodafone Customer Care