[Resolved]  Vodafone Postpaid — Vodafone Port out denied / Customer Care

Vodafone — Very poor communication

Hai! My name is c.krishnarao .
Very poor communication,
Voda phone they have changed the coustomer number but they have not given new coustmer number to their subricbers is it they are doing correct.

We are trying last 15 days onwards to coustmer care it says in valid [protected]. Give it new coustmer number.

Vodafone Postpaid Mobile — IRR-RESPONSIBLE POOR COMMUNICATION AND SERVICE

REMINDER- 3
THE SERVICES TO MY NUMBER ARE BARRED !!! STILL AWAITING YOUR SOLUTION ON THIS !!!
TO: THE MANAGER VODAFONE !!!
SUBJECT : ISSUE WITH VODAGONE NUMBER [protected] FOR OVER BILLING !!!

DEAR SIR,
WE ARE VERY OLD CUSTOMER OF YOUR ORGANISATION FOR OVER 8-9 YEARS, AND HAVE A CONNECTION IN OUR COMPANY WHICH HAS NUMBER [protected]. BILLING IS IN FAVOR OF PROCESS INSTRUMENTAITON & CONTROLS, AND THE PHONE IS USED BY A MARKETING EXECUTIVE. THE AVERAGE USAGE OF THE PHONE FOR LAST 2-3 YEARS IS AROUND[protected] RUPEES PER MONTH ON THE HIGHER SIDE AND HAS A LIMIT OF RS. 5000 MAXIMUM.
APPARENTLY IN THE MONTH OF AUGUST ( BILL PERIOD 27/7/2010 TO 26/08/2010), WE WERE GIVEN A BILL OF RS. 11377 WHICH IS BEYOND OUR UNDERSTANDING. WHEN OUR LIMIT IS RS. 5000 HOW CAN U GIVE CREDIT OF SUCH HIGHER AMOUNTS. FIRSTLY, WE ARE NOT SURE WHY SUCH HIGH BILL , BUT ANYWAY, WE HAVE LIMITS SET TO PREVENT MIS-USAGE AND STILL THIS USAGE ISSUE ON SUCH HIGHER SIDE.

THE REASON FOR OUR WORRY IS THAT COUPLE OF YEARS BACK FOR MY ANOTHER NUMBER (WHEN I WAS ON ROAMING), I RECEIVED CALL FROM VODAFONE TO DEPOSIT SOME ADVANCE WINCE MY BALANCE WAS ALMOST FINISHING, AND I WAS GIVEN STRICT TIME LIMIT FOR THE SAME.....THEN WHY NOT IN THIS CASE....

THEREFORE WE REQUEST YOU TO PLEASE URGENTLY LOOK INTO THE MATTER AND SOLVE IT AT THE EARLIEST. WE HAVE BEEN REQUESTING THE RELATIONSHIP MANAGER KRUNAL TO GET CLARITY ON THE SAME, BUT UNABLE TO GET ANY SOLUTION.
ALSO, THE OUTGOING FACILITY IS BARRED ON THE PHONE. AS YOU KNOW THAT SINCE THE ISSUE IS OVER 2 AND HALF MONTHS NOW, PLEASE GIVE US A QUICK REPLY OTHERWISE WE ASSUME THAT YOU ARE NOT INTERESTED IN SOLVING THE CUSTOMER ISSUES. BECAUSE OF NO FAULT OF OURS, WE HAVE TO FACE THE ISSUE OF NO OUTGOING CALLS.


THANKS


A.H. ARORA
DIRECT NO :[protected]

Vodafone — Porting deniel

My MNP request for my Nos. has been denied by Vodafone stating I am under contractual obligation. These Nos. are in individual name and I have not signed any contract with Vodafone. While trying to contact 111 they say we don't know about this and will contact you.

i want adres of [protected]

I am sending u the link http://www.vodafone.in/pages/feedback.aspx?cid=pun here u can tell them the issue they will definately help u.

Vodafone — Vodafone is deliberately not allowing my Mobile no. to port out

I have called more than 7 times to Vodafone customer care and visited their Vodafone store once. Every time Vodafone representative tells me that My No. [protected] doesn't have any problem and next time if I request for same it will get cleared, but again the same story. Vodafone is fooling me. I want to change the operator to Uninor. So what is the meaning of Mobile Number Portability? I want to submit a letter in Consumer Court against Vodafone Please tell me where to submit a letter. Can I make a police complaint on the said matter?

Please Help.

Mandar N. Mrestry
[protected]

Email- [protected]@yahoo.co.in