Vodafone India Complaints & Reviews

Vodafone network — unsatisfied from customer care.

Hello sir im unsatisfied from vodofone custmer care, when i cal to this no like, 121, 198, 111, they r not
connecting to custemer care exucative. Again its comming to main menu, im trying to reach from past 3 days. i need some information abt internet. pls do something about this.. am waiting for ur reply.. thanks

Hello,
It seems that you can't help me on activating DND. I got call on 27.10.2010 from [protected] @ 12.50 pm.
I'm planning to complain through Consumer court and will get tehe result.Anyway thanks for your support!!



>Mit freundlichen Grüßen / Best regards,
>
>BeQIK
Paramasivam Krishnaswamy
>RBEI/ICO
>
Tel. +[protected]
>Mobil +91 [protected]
>

-----Original Message-----
From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
Sent: Thursday, 21. October 2010 11:38 AM
To: Paramasivam Krishnaswamy (RBEI/ICO)
Subject: Re: RE: RE: DND - Karnataka [REF:[protected]]

Dear Mr.Krishnaswamy,

Thank you for your email dated 15-Oct-2010 Regarding DND - Karnataka.

We would like to inform you that DND is already activated on your number as per your request effective on 20/10/2010.

In case you need further assistance, please do call or email us. We'll do our best to help you.

Happy to help,
Mary
Vodafone Care
Contact numbers
Vodafone Care
For Enquiries : 111 or +91-[protected]
For Complaints / Requests : 198 (toll free)
Fax : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in

---- Original Message ----
From: Paramasivam.[protected]@in.bosch.com
Sent: 19-Oct-2010 13:40:34
To: vodafonecare.[protected]@vodafone.com
Subject: RE: RE: DND - Karnataka

Hello,
Number is active and currently I'm using also. Kindly activate DND ASAP.
I have already fed up with the adds from Vodafone.



>Mit freundlichen Gr|_en / Best regards,
>
>BeQIK
Paramasivam Krishnaswamy
>RBEI/ICO
>
Tel. +[protected]
>Mobil +91 [protected]
>

-----Original Message-----
From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
Sent: Tuesday, 19. October 2010 1:08 PM
To: Paramasivam Krishnaswamy (RBEI/ICO)
Subject: Re: RE: DND - Karnataka [REF:[protected]]

Dear Mr.Paramasivam ,

Thank you for your email dated 15-Oct-2010 Regarding DND - Karnataka.

We would like to inform you that the below mentioned number is not in active,kindly provide us the correct active number for us to check and do the needfull.

In case you need further assistance, please do call or email us. We'll do our best to help you.

Happy to help,
Mary
Vodafone Care
Contact numbers
Vodafone Care
For Enquiries : 111 or +91-[protected]
For Complaints / Requests : 198 (toll free)
Fax : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in

---- Original Message ----
From: Paramasivam.[protected]@in.bosch.com
Sent: 15-Oct-2010 11:00:34
To: vodafonecare.[protected]@vodafone.com
Subject: RE: DND - Karnataka

Still DND is ot actiavted for me :(((



>Mit freundlichen Gr|_en / Best regards,
>
>BeQIK
Paramasivam Krishnaswamy
>RBEI/ICO
>
Tel. +[protected]
>Mobil +91 [protected]
>

-----Original Message-----
From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
Sent: Saturday, 15. May 2010 6:30 AM
To: Paramasivam Krishnaswamy (RBEI/ICO)
Subject: Re: DND - Karnataka [REF:[protected]]

Dear Mr.paramasivam ,

Thank you for your email dated 10/may/2010 about Do Not Disturb.

We request you to kindly ensure that your correct Vodafone number is mentioned in every correspondence Sent to us.

'Note: Mention the Precise requisite in the subject line to help us prioritize your request'

In case you need further assistance, please do call or email us. We'll do our best to help you.

Happy to help,

Elayaraja
Vodafone Care

Contact numbers*
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +[protected]
E-mail : corpcare.[protected]@vodafone.com
Website : www.vodafone.in

---- Original Message ----
From: [protected]@vodafone.in
Sent: 10-May-2010 13:46:17
To: vodafonecare.[protected]@vodafone.com
Subject: DND - Karnataka



A new DND request from: [protected]

Details of customer:

Name:Paramasivam

Email Id:paramasivam.[protected]@in.bosch.com

Vodafone no:[protected]

This is an auto-response email from Vodafone. Please do not reply.

Boss

This will be activated in 45 days after registering a request

RESPECTED SIR,
I AM A REGULAR CUSTUMER OF THE VODAFONE SINCE 2005 BUT I HAVE A COMPLAINT REGARDING RECHARGE PROBLEM . I WAS TRYING TO RECHARGE MY CELL PHONE FROM 18 APRIL 2008 . BUT IT SHOWS THAT YOUR MOBILE NUMBER IS BARRED DURING TRANSACTION RECHARGE TRANSACTION ID - UE[protected] AND I HAVE TRIED ON 19 APRIL AGAIN AND AGAIN A MESSAGE YOUR MOBLIE NUMBER IS BARRED ITS ID - UE[protected] LATER ON I HAVE CALLED TO CUSTUMER CARE ON 23 APRIL THEY SAID THAT THEY WILL SOLVE THE PROBLEM IN 5 DAY BUT THEY HAVE NOT SOLVE IT IN 5DAY I HAVE CALLED ATLEAST 8 TIMES AFTER DEADLINEAND I TOLD THEM COMPLAINT NUMBER PROVIDED BY MR. MD LARIB KHAN ON 23 APRIL i.e.[protected]. ITS A LIFETIME PREPAID AND ITS VALIDITY TILL[protected]. I HAVE TRIED THROUGH RECHARGE COUPEN BUT I GOT A MESSAGE THAT "RECHARGE IS NOT POSSIBLE"., INCOMING OF THE CALLS IS PERFECT.I AM IN PROBLEM AND NO RESPONCE FROM CUSTOMER CARE OF THE VODAFONE, THEY ARE SHOWING THERE BAD IMAGES ON THE CUSTOMER.
KINDLY TAKE A LEGAL ACTION AGAINST THEM AND REMOVE MY PROBLEM. I SHALL BE THANKFUL TO YOU.

YOURS SINCERELY,
ASHISH SHARMA

Vodafone recharge through icici account — not received a bit of credit after recharge through online

Dear Sir,
Please refer to the detailed bills here under
09/06/2008 BIL/[protected]/0202/[protected] DR INR 252.00 through this I have paid your company a amount of Rs. 252.00 only online for the recharge of my cell no. [protected].but still my cell is not credited a bit of amount.
therefore let me know when it will get credited or why still it is not credited.

Thanks with anticipation
Surendra Bhagat
[protected]

on 4/8/2008, i received a message from vodafone that by recharging with 20, 30, 55, 110 you will get full talktime.and that should be done before 6/8/2008.then on 5/8/2008 i recharged with 55rc and got 46Rs talk time.then i called vodafone customer care and asked for full talk time. then the reply was that it was in process and u will get talk time within 24 hours.but after 48 hours i didnt get talk time.then i called customercare then they were talking that it may take 48 or 78 hours for processing .after 78 hours i called vodafone care theyare replying that u will not get talktime saying that u must recharge on that day u have received the full talktime sms.now i

i am facing problem last 15days. still my mobile is not recharging
i[censored] have to solve the problem otherwise i will disconnect the my vodafone service. vodafone service is wast service. i am not satisfied with ur service i waiting for last 15day ur reply but not reply i want my mobile recharge. my no. [protected]. i can waite only 1 day after i will remove my sim card.
bye.

got a Recharged slip from Vodaphone office, Surya Complex, Patiala on[protected] for rechage for Rs.50/- today 25th, no value got in the mobile.

HAPPY TO HELP...
Sunil pruthi, Patiala
[protected]

Recharge of talk time by Vodafone — Lapse of talk value

I have recharged my talk time on 1.11.2008 by their vendor Reliance Fresh, Bangalore. While taking plan of 221 I have verified that it should not have any time limit. The vendor shown me the plan on desktop which was not having any time limit with full talk time. Inspite that they have lapsed my charge value aftre one month saying that it was valid for 30 days only. I feel angry and cheated by illegal business practices of the company. The money is small but it lost my faith on all their plans as they can change plan any time. I complained them but no response from the company. Their Stores are numb and explain no resasons for that.

On 06.04.2009 I recharged my prepaid no. [protected] with Rs.105/- easy recharge for bonus 1000 minutes that r to becredited to my a/c within 24Hrs but none of the minutes were credited inmy account. Even if i received the transaction ID and the message syaing that please pay your retailer a sum of Rs. 105/- but still after the confirmation messages i didnt received my bonus minutes. I finally decided to call the customer care but they appear to be as a dumb heads and the respondent told me that there is no request or recharge paid towards this no. It was a shocking surprise that after receiving the confirmation SMS they dont have any records of recharge in their a/c's. They forwarded the request 2 times on 07.04.2009 and on 08.04.2009 but hadn't received any more SMS or the bonus minutes. This is an extreme tourture as thecustomer care say dont make any more transaction of the same amount as it may cause a jam.

Kindly resolve my above stated problem as soon as possible.

vodafone customer care people are worst at their service.people working in warangal(andhra pradesh) are really commiting illegal transactions.they are revealing the call register, call logs of girls to boys and are causing inconvinience many women here in warangal.they are doing this taking money from outsiders or doing for their friends.but this is not at all fair creating newsense.
so please take proper action and dont let this happen.if this seems to continue, it becomes a huge issue to look on.

SIR
I HAVE BEEN INTO COMMUNICATION WITH VODAFONE FOR A VERY LONG PERIOD OF TIME FOR A 100 RUPEES RECHARGE WHICH WAS DONE ONLINE ON 7APR09 AT AROUND 10AM THE TRANSACTION ID FOR THE SAME IS 72910 I HAVENT GIT THE BALANCE FOR THESAME AS YET
I HAVE ALSO BEEN ISSUED THREE TIMES THE COMPLAINT NUMBER FROM VODAFONE BUT ALL IN VAIN THEIR EXECUTIVES DONT EVEN KNOW HOW TO HANDLE CONSUMER THE COMPLAINT NUMBER WITH DATTES ARE AS FOLLOWS
DATED 07 APR 09 [protected]
DATED 12 APR 09 [protected]
DATED 14 APR 09 [protected]
EVERY TIME I AM TOLD THAT THEY WILL GEWT BACK WITH IN 48 HRS THEY TOLD ME THAT THEY WILL GIVE A CALL BACK BUT I AM TIRED OF ALL THIS I REQUEST YOU TO GET THE TALKTIME FOR THE SAME REVERTED TO MY NUMBER [protected]. I WOULD BE THATNKFUL TO YOU.

vodafone is useless... i gt msg to recharge for 55 n wen i recharged for 55 i got RS 0... n wen i cal customer care they say there is no rs 55 and tht money cant b given bak... they cheated me..

Vodafone — DISCONNECTED IN SPITE OF HAVING VALIDITY TILL 30TH APRIL

MY MOBILE NUMBER IS [protected](LIFE TIME VALIDITY).



PLEASE CONTACT [protected] TO HELP ME IF POSSIBLE DAER SERVICE PROVIDER.

i vikas gupta having vodafone sim which was last recharged on 30th may 2009 but the company is denying the issue that it was recharged. i used the premium way of recharging ie dialing 140 and then entering the 14 digit code.
My mobile no. [protected]
Card serial no. which was entered[protected]
card category was bonus card worth Rs 25
the complaint has been registered twice to the companys care no. ie 111
the both complaint no are-
[protected] dated 2/06/2009
[protected] dated 3/06/2009 at vodafone store peera gari
now they have deactivated our customer care service

i vikas gupta having vodafone sim which was last recharged on 30th may 2009 but the comapy is denying the issue that it was recharged. i used the premium way of recharging ie dialing 140 and then entering the 14 digit code.
My mobile no. [protected]
Card serial no. which was entered[protected]
card category was bonus card worth Rs 25
the complaint has been registered twice to the companys care no. ie 111
the both complaint no are-
[protected] dated 2/06/2009
[protected] dated 3/06/2009 at vodafone store peera gari
now they are now deactivated our customer care service

Hello sir,

I am shiv kumar sharma from banglore. i hav recharged my vodefone cell (+91-[protected]) with the recharge coupon of 151. but even after two days i did not get the balance in my cell. even i tried vodafone care 100 times. even VODAFONE CARE is fake.not even a single time i contact a human being.every time only computerised volume is there.so please try to solve my problem.

I HAVE RECHARGED OF RS149 ON 6TH AUGUST 2009 THEY HAVE GIVEN TIME OF 24 HOURS TO ACTIVATE BUT AFTER 50 HOURS THERE IS NO RESPONSE FROM CUSTOMER CARE SINCE I HAVE TOLD THEM MANY TIME THEY ARE CARELESS TOWARDS COMPLAINTS.

Vodafone — VODAFONE MOBILE RECHARGE

To whom it may concern,

I have made a mobile recharge for my Vodafone mob# [protected] for INR500 vai ICICI online banking. However same has not been credited.

Please find the details below:

Payment details for Payment Id [protected]
Payee Name : PREPAID MOBILE RECHARGE
Address : EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
City : MUMBAI
Zip Code : 400051

Customer Reference :[protected]
Payment Amount : INR 500.00
Date of Payment : 05/09/2009
Debit Account : [protected]

Payment Remarks : 0204

Please do the needful and this is the fourth time I'm facing this issue.

Regards,

Satya Prakash Gupta

Vodafone — mobile recharging

I have recharged my mobile for Rs.100/- the massge i received that Rs.100 activated but only Rs.0.66p added to my mobile.before recharging my balance is Rs.-0.17p only.why minus figure has arises.please add Rs.100 to my mobile No. is [protected].

Vodafone Prepaid Mobile — Cheating With Customers

Dear Vodafone,

I requested to you please don't do like this. My 50 rs got deducted unnecssraly yesterday evening. I had 1000 minuts in my voda to voda acc. but my main acct balance got deduct. I tried to call your call center person but i was unable becouse you barred my customer care service. need my balance in my main account. and 1000 rupeas componsassion for mently hrashment. I lost my 100000 behind your 50 Rupeed. you will give me resolution or i have to go in consumer sourt just tel me on my mail id ahamad.[protected]@gmail.com or can call me on [protected]

Dear Sir,

In reference above subject,ICICI Bank telling payment process successfully. but As per Vodafone confirmation due to system error recharge not process.please find the transaction details

Transuction No:MICI[protected]
Time and date:[protected]:31:33


please check and revert


Thanxs & rgds
Saurabh
ABB limited
Cell:[protected]

i had rechared online on my vodafone number ([protected]) on 22nd of oct. 2010 at 11 pm of rs105 and did not got the appropriate amount as mentioned there.

Hello Sir,
My name is Aviral Bhatnagar with mobile no.[protected].
I recharged my account with rs. 50 on 11th of november 2010, but didn't get the required amount credited in my account.
my transaction id is DL[protected]
I called the customer care 7 times but they didn't do anything and the nodal officer didn't picked up the phone.
Kindle take the required action.
Thanks

I Recharged my vodafone no. [protected].. there was a scheme for me to get talktime of Rs.200 wih recharge of rs.190... bt got anly 170 rs.... and customer care executives were talking to me very rudely..

my mobile no is [protected] and the name of issue -Md. Danish r/o H-154 B, Dilshad Garden, Delhi-95, I had aleardy recharge with Rs.95 ( Internet pack ,Validity 1 mnth) on 2th jan 2011 and now till date not in working condition , i was call on customer care and registered complaint against vodafone service. i didnt received any information from vodafone .

Have purchase Rs.55 Paper Recharge Card But There Is Not Pin Number.Pin Number Is Damaged After Crash. Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number .

My Mobile Number And Recharge Card Details

Mobile Number: [protected]

Serial No. Of Recharge Card:[protected]
Secret Pin: ?

i have made a recharge of rs. 350 on 19th march 2011, and till date not received my balance and after calling customer care centre daily even then also there is no response.

I, Kumar Pankaj, recharged my mobile No. [protected] from Rs. 150/- with the help of retailer in Rishra on dt 04.04.2011 and in this regard I received the message from 191 that "your account has been refilled successfully by Rs. 150/-". Next day on 05.04.2011 I received a message from Vodafone that "your balance Rs. 150/- has been deducted for wrong recharge as requested by the retailer [protected]".
I did complain about the matter to Vodafone Customer Care on 111 & 198 but did not get any satisfactory reply from them.

I am trying to recharge vodaphone by credit card american express but not done sussesfully

by mistake i recharged postpaid bsnl number [protected] my order no is 2640778 i want to return my 55 rs in my account please sir can you give me money?

Respected Sir,
I Have Recharge online from the site-www.freerecharge.in
I have nat give my Balance
My transaction Id(OxiTransID) is-[protected]
Invoice No: 5920756
Date:[protected]:40:22
Mobile Recharged: [protected]
Amount: 222

My Name is -Rohit S Patil
Mob-[protected]
[protected]@yahoo.com

Dear sir,
yesterday i will getting online recharge on through of HDFC bank,and bank should debited the transaction value but recharge not coming on my cell phone.my order no. 5103228.i wish you should handle the matter carefully.
yours,
Anand kose

I recharged my vodafone number online with Rs301 and balance i got was only Rs194.After deduction of 10.3 % tax i should have got around Rs 273.
for this when I went to vodafone customer care,a lady there yelled at me that vodafone has deducted remaining Rs 80 as access charges.when i asked what for this access charges has been deducted,she shouted that this she need not to explain me ,vodafone has deducted this amount and you cant complaint about this.I felt so bad about the way they treat their users.
How can a provide deduct any amount without even telling reason for it that too when on their site they mention that they provide fulltalktime on 301 recharge as show in attached screenshot

Vodafone — Recharge Didn't Receive

Dear Sir,

This is Mohammed Ahmed Hussain, and I've recharged my vodafone mobile no: 0091-[protected].
The Transcation has been sucessful and the amount has been debited from my SBI account with Vodafone Ref. No: .MSBI[protected]

and the order no. is
o28587391
but I din't receive the amount in my phone and I was forced to do another recharge with order no.
o28597192 which was sucessfull.
. Please take a quick action, either refund my amount for the first recharge with order no. and the order no. is
o28587391 or make a recharge of the same amount on my above mentioned no. asap.

Vodafone — easy charge amount not credited

On 6 Apr12 I have done easy charge on my fodafone mobile no[protected] for Rs 555 . after that my SIM card got blocked and i was using other phone after clearing block, to my surprise it was found that recharge amount is not credited in my account. on 21 Apr 12 i have informed to customer care and they promised me that they will clear with in 48 hrs so far nothing is done and they are making excuses.you are requested intervene to solve my problem

Hi vodafone customer care,


This is sushil. i did the 50 recharge and got 1.25rs as balance credited to my account.It was showing 43.25 rs as access fee.I dont know what is this.Please do the needful. My mob number: [protected]

I have done a online recharge to phone no [protected] using ICICI debit card.The amount is debited from my account.but i didn't get the recharge.

Hi,

We have made a note of your contact details. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

i have bought a vodafone recharge coupon but when i scratched it get damaged its recharge code
its serial no. is[protected]
my phone no. is [protected] and [protected]@gmail.com
please message me its recharge code

I have recharged from vodafone official site but i have no recharged in my no and balance is deducted from my bank a/c . there is mag generated from hdfc bank to my ph but i have no recharged on my no.the no is [protected] . pls check it & refund my balance.

I have done recharge of 333/- on 4 jan in chandigarh for talktime. Instead of talktime, data pack service is activated. Talked to some agent in vodafone care he didnt even helped me out with my problem. Kindly assist me regarding the same.

I have recharged vodafone number with 100 rupees from vodafone site.I got message of successful recharge. but balance is not credited in my mobile number. i followed to customer care & they are saying that there is no recharge done for this number. Even i got message for 100 rs recharge on mobile number.
Pls help me.

I want need. My any process my stock
balance

I recharged my prepaid number from ATM but I haven't got the balance yet

I recharged my prepaid number from ATM but I haven't got the balance yet

I recharged my prepaid mobile number from ATM but haven't got balance yet

Vodafone — unwanted deduction in my account balance?

VODAFONE SERVICES
What can i do? Where do I need to contact? ELSE SHALLI CHANGE MY SERVICE NETWORK?PROVIDER
unwanted deducation in my account balance? i am a vodafone user from more than 5 years. Thers is a un wanted deducation in my account balance stating i have sent MMS messages, where as i have sent only SMS messages and the balance goes negative upto - 80 rs. How is possible? and when i complained there was no satisfactory answer regarding why the balance went in negative that too upto 80 rs.

Dear Sir,

I am using Vodafone postpaid services in punjab ([protected]),but i am not satisfied this service ,i am getting lot of network problem .Thats why i have sent the request on 1900 for number portability from Vodafone to bsnl. I have submitted all document to bsnl.Company,but Vodafone not providing NOC and rejected by saying due to the number or range is in contractual obligations.

Dear Sushma,

I have been a Vodafone customer for quite long now, using 2 corporate postpaid connections for over a year now, however have been facing issues related to number portability;

Every time porting request gets declined for Contractual reason;

* have visited Vodafone store numerous times,
* have spoken to customer care numerous times with no solution or resolution,
* also have provided my relieving letter to Vodafone store (Executive: Reema, location: Lajpat Nagar)

Still facing the same issue, have no time to visit Vodafone store again and again.
Willing to surrender both connections, as no longer want to continue with pathetic services.

Please suggest.

warm regards
Raveesh Singh
[protected]

How is that a possibility when you have two of my VODAFONE NUMBERS, and even people from PLANET OF APES can reach me.

Did you actually tried calling me, Because I have not Missed even a single call since morning.

please suggest

warm regards

Raveesh
[protected]

HELLO,

I AM RAHUL SHAH, AM HAVINF 9 CONNECTIONS FROM VODAFONE AND I WISH TO PORT IT OUT. I HAV GIVEN REQUEST TO CANCEL ALL MY VALUE ADD SERVICES ON MY PHONE BUT THEY ARE NOT DISCONNECTING IT AND WEN THE OTHER SERVICE PROVIDER PUTS THE REQUEST OF PORT OUT THE SAY THAT WE ARE IN CONTRACTUAL OBLIGATION.

I HAVE BEEN CALLING VODAFONE MANY TIMES AND I HAV ALSO PAID SOME ADVANCE MONEY TO SO THAT THEY DONT HAVE ANY PROBLEM TO LETS US PORT.

BUT THEY ARE PLAYING TRICKS AND NOT LETTING US PORT OUT. I FEELING HELPLESS AND WISH TO LODGE A COMPLAINT AGAINTS VODAFONE FOR SAME.

REGARDS

RAHUL SHAH

+91 [protected]

EMAIL : [protected]@gmail.com

I am using Blackberry Pearl 9100 model.

vodafone e-stick — bad speed

i bought a new vodafone internet device rs 17 hundred from the mobile store sales boy told me its the best product but when i used it its bad and no good service.i have asked about the problem.they didn't satifiy me.product s/n[protected] ans sim no [protected].

IAM VAMSI. I ALSO BOUGHT VODAFONE USB STICK.THERE IS A VODAFONE TOWER IN MY VILLAGE.BUT, STILL MY VODAFONE USB STICK IS NOT SHOWING FULL SIGNAL .IT WAS WORSE THAN WORSE.IAM FEELING VERY SAD.IAM TOO FACING THE SAME PROBLEM AS KASHIF KAZI.IAM FROM JAGANADHAPURAM, TADEPALLIGUDEM, ANDHRAPRADESH.CALL ME [protected]

I am Satya from Delhi. I am facing the same problem that Kazi is facing. Probably Vodafone is only interested in making money without paying quality service. Vodafone finds frivolous reasons to escape from its duty. The only option left is to approach the consumer forum. Before doing that plz call National Consumer Helpline-[protected] (toll free for MTNL and BSNL)

Sandeep from mumbai, same here, poor signal, constipated speed on vodafone USB data card.

suno mere baat vodafone is best
it gives 3.6 mbps,
also edge,
unlock it for different sim cards...

Dear Sir/ Madam



+91-[protected] I want a details and address of the above vodafone number. please mail me fast.
thank you...

I already complaint to you but still you didn't reply me . This is your service? Now I again tell you that i want the name and adress of the no [protected] its very very urgent & reply me on my email-id.

So, reply urgently.

plzzzz
i want details of this no [protected]
i really want it plzzzz...

Dear sir pls tell me da how to pay online payment for Dibet card ( LIC)

sir i want incoming and outgoing call details of my number [protected] from jan 2010 to 21march 2010

[protected]
please let me know the address and name of the above vodafone customer.
asap. thank you.

I've purchased a sony xperia z mobile yesterday and shop person has told me that sony has a contract with vodafone for free 3g so if i buy a 3g sim, how much a 3g sim will cost

[protected], i'm being disturbed on regular basis from the above number. So, i would like to receive the full address info of the above number. Hoping for a response ASAP!

Vodafone Prepaid — number not activated

hiii vodaphone
my number-[protected]is not activated due to exchange of document but i have submited a new document in your hinoo mini store of vodaphone so i request you to plz activate my number as much as elrier ..........






sumit shekhar
[protected]

this telecom company is very good and also provbede good service to customer

sir i am waiting for your call . but no call so far from your side .

sir there is no call till now .. my no [protected] and [protected] waiting for your call

Why should i contact to ur department again when u got wht is my complaint then u contact me or resolve the complaint.

i have spoken to your top executives listed here. why don't you put your explanation. why don't you post your response here.

I also having complaints from vodafone staff and the culture they all, from 198 (special customer care number) to NODEL office executives, if nodel office had so many compalints from different departments say billing, services etc.why they NODEL OFFICERS did`nt take some lawful eye on issues & put explanation here if they were serious about their company`s reputation there are so many to support DHAVAL VALIA & if they think only law notice can solve these problems started by their executive level to nodel office (which are goveren by company itself) then we customers also have an option to go for TRAI, CONSUMER COURT, ETC.and send lacs of so called notices.

Hi Dhaval,

I am also a Vodafone customer for both their mobile services and for the 3 G services which had been resently launched by them.

I have also faced a problem with Vodafone & their executives. I feel that Vodafone being an MNC feels that they can get away with anything without even apologizing or compensating for the mental trauma and the loss i have had to suffer. Let them realize that this high handed attitude they have is only someday going to backfire against them. Please do not take your customers for granted.

I can't get into all the details but Dhaval if you plan a legal suit against Vodafone please let me know since i am also planning on filing a consumer complaint against Vodafone India. My email address is [protected]@hotmail.com.

Here's the link to The Advertising Standards Council of India
http://www.ascionline.org/

The 3 G services of Vodafone cannot be called 3G if the end customer is not getting the right speed. I have only experienced speeds o[censored]pto 1.2 Mbps only for a limited time, at times even pages like Hotmail etc... take several minutes to load. I believe 3G speed should be atleast 3 Mbps. I have purchased the costlier 3G device which i guess supports speeds upto 7.2 Mbps. The 3G usb modem keeps disconnecting on its own several times during usage.

I guess Dhaval has a point if ony 50 percent of their cell sites are 3G as of today, then why should they be charging the customer 3G tariffs when we are experiencing slow internet speed. We can understand that some teething problems occur but it cannot be taken for granted that being a mobile internet service these problems can keep reoccuring. This 3G modem is actually much slower than even a Broadband usb modem.

Dear Mr. Dhaval,

Take them on legally. This is one more opportunity for awakening Indians. You could lead this consumer movement. You are with in your rights so long as you are truthful. Take them on!!

Get more people to join you. Get the press involved. Call a press conference of Vodafone customers who have been cheated. What idea of customer service is this?

Network with people or friends all over India and organize a consumer movement in India. Take on these guys who fatten on your money and take you for a ride courtesy demagogues at Delhi who seek party funds and pretend innocent and unconcerned about these modes of conduct of the Telecom companies. The Governtment and Regulatory bodies need to take suo moto cognisance of these happenings and take action against these companies. This is their duty to the people of the nation but since they just got their money they choose to talk law to the people who have given the authority to govern the nation.

Take them on!

Regards,
Ramesh

Interested readers are requested to join an open group on Facebook.
It's called
People's Forum Against Indian Telecom Companies.