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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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Vodafone India reviews & complaints page 1209

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A
Abhisheik
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrasment by Vodafone Store Employees

Address:Haridwar, Uttarakhand

Dear Sir,

My name is Abhisheik Gupta and I am using this number [protected] for past six years.

My last bill amount was Rs 4714. When i went to pay the same at Roorkee Vodafone Store the concerened officer Mr Amninder told me that i would get a waiver for Rs 214 and I have to pay just Rs 4500. This I payed in cash. on Nov 20, 2011

However on Nov 27th 2011 my services were barred. On checking i...
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Madhavan.p
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blocked from connecting to a customer care executive and from 198

Address:Mumbai Suburban, Maharashtra

My Vodafone number is [protected] and complaint docket number is[protected]. I have been blocked from connecting to a customer care executive. I had found it impossible to complain about faulty 3g services from my number but when I used another phone I got connected instantly. That was how I realised that I had been blocked.

These are the details:

1) Vodafone has blocked my number from connecting to a customer...
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P
pratcell
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misinformation by CCA and overbilling

Address:South Delhi, Delhi

Dear Sir,

My vodafone problem number is [protected] which is almost a 10 year old connection which has had no default payments

and any problems whatsoever from my end.

My customer care refference no. [REF:[protected]]

Everyone knows it was all over the media that Vodafone was offering free 3G trail for almost a month just a few

days back. I activated my 3G on my...
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S
shailjasp
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Register on DND, still getting promotional SMSes

Address:Delhi

It is over 45 days since i registered for DND. I was told within 30 days the promotional SMSes would stop, but even now am getting at least 15 messages on a daily basis and a couple of calls every week. I have complained three times to Vodafone and they tell just wait a few days and it would be effective, but it is almost 2 months now and still the SMSes continue. Where is TRAI - why are they not doing something about this menace. Listen...
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S
sumit.malhotra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1900 does not generate UPC code

Address:Hyderabad, Andhra Pradesh

I am sending SMS PORT 1900 <10 DIGIT MOBILE NUMBER> but there is no response. I have sent this sms atleast 5 times in last three days. I have heard Vodafone will create issues in porting but to this extent, I didnt know. This is the first step and this the reaction. There customer care says keep on trying this is really irritating. I am not sure whom to contact. I even raised this issue with the concerned nodal officer : 'CHAYA...
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S
sravan.kumar1225
from Durgapur, West Bengal
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Activation of Unknown packs

Address:Chennai, Tamil Nadu

I am using vodafone since last year every time i got activation o[censored]nnecessary packs and losing my balance, the customer care people carelessly say that they are helpless regarding the refund of balance money. The company should look into these faulty activations without any knowledge of their customers. If possible they has to refund my balance for my vodafone no. [protected].
Thanking You,
Yours Truly,
Sravan.(Victim/Sufferer)...
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R
rahulbiswas29
from Kolkata, West Bengal
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Automatic activation of Match Day service.

Address:North 24 Parganas, West Bengal

On 26/04/11 match day service for cricket activated without my permission & which deducted Rs 5 from the main balance.I want a full refund as a RETAILER & I am not responsible for the activation.It is done automatically.On my phno. [protected],even i tried to deactivate but fail,now the complain center no. also doesn't connect.Vodafone is a thief ,taking money from every customers.Its ridiculous....
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M
mayankpathak
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Astro alerts

Address:Chandigarh

Hello sir,
2 days ago i received a message from vodafone that astro alerts service has been activated on your phone. I didn't activated it. Vodafone used to call unnecessarily to customers and keep them disturbing all the time. And they say they are happy to help. Whenever i talked to their customer service agents on their helpline they says we can't do anything. Neither they are refunding balance.
No other company...
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S
sharad undre
from Kharagpur, West Bengal
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mo. facility

Address:West Medinipur, West Bengal

respected sir, i am sharad undre , my mo. number is [protected]. i continuously requested since last 15 days , i want to deactivate my news information alert because every day deduce Rs 2 from my main balance...
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S
sachinbhisikar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone Port out denied / Customer Care

Address:Mumbai City, Maharashtra

This is Sachin.
I have vodafone postpaid mobile connection. I wanted to port out it to other service provider due to some reason. I sumbitted the form with correct UPC i.e. VM267739, which I had written correctly and clearly on form. But vodafone has rejected this request saying that UPC VM367739 is not correct. Vodafone themself interpreted UPC wrongly (maybe deliberately they did).
When I called up customer care, they transferred...
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Address:Thane, Maharashtra

My company has sifted to a new site and we still don't have internet acess here . So I decided to start my blackberry for email so I upgraded my plan . I was able to upgrade my plan but my IT guy needs some inputs from them and I am trying to get in touch with these guys. But I am not able to get through the IVR. I am facing a lot of problems in doing my work. I want to lodge a harassment case against Vodafone....
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A
afj1103
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong billing & harassment

Address:Maharashtra

Dear Mr. Jain,

Thank you for your email dated 10/04/11, regarding Vodafone Mobile number [protected].



Further to our conversation on your above Vodafone number, we would like to inform you that your above Vodafone account has been reactivated effective 13/04/11.



We confirm the credit of Rs.2446.16 towards the Blackberry rent levied in your bill dates 07/02/11, 07/03/11...
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M
malpani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Terrible customer service

Address:Maharashtra

I have been a faithful Vodafone postpaid subscriber for many years. However, Vodafone have disconnected my service based on nonpayment of my bill for March.

The reason for this was because they did not send me the March bill, which is why this is still unpaid.

If Vodafone does not deliver me a copy of the bill, how do they expect me to pay it ?

It’s very unfair of Vodafone to disconnect my phone...
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S
sanjayn
from Noida, Uttar Pradesh
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not working

Address:Mumbai Suburban, Maharashtra

we purchased vodafone 3G stick but its not working on my windows based PC(DELL Inspirion). we complained to the dealer but of no use. I am trying to speak to their Customar care but even after holding the line for 15 min no one is picking the phone. Isnt it pathetic...

If anyone can help....
sanjay...
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S
santoshgaikwad
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non provision of service

Address:Thane, Maharashtra

I have to activate VAS service. My collegue has already activated the same but it is not activated for me. I sent them so many requests, I even called at thier customer care but I am not getting any kind of help.
________________________________________________________________________________...
Inspite of sending so many mails to you I have not got any help from your side. There is no use of your site corporate assist....
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V
Varun Bhartiya
from Noida, Uttar Pradesh
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IVR does not provide facility to reach CC executive

The customer care IVR of Vodafone does not provide an option to reach or contact a customer care executive.....
I am using a post paid SIM of Vodafone in Rajasthan......when ever there is a problem of any kind.....I am unable to contact a customer care executive who can help resolve my problem.............121 facility of Vodafone in Rajasthan is poor...............even when u select the language option as 'english', u hear...
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preethaunni
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Detailed bill

Address:Thiruvananthapuram, Kerala

sir,


I want my detailed postpaid bill of vodafone connection in the month of April 2011.My number is [protected]. My mail id is preetha.[protected]@gmail.com.Please sent through mail immediately.

your's faithfully
Rakesh unni.R.S...
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gaurav_sharma85
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ACTIVATION OF UNWANTED SERVICE STAR TALK

Address:Bangalore, Karnataka

RESPECTED SIR/MADAM,

I AM A VODAFONE CUSTOMER ,MOBILE NUMBER [protected],BANGALORE ,KARNATAKA REGION.FROM LAST ONE AND A HALF MONTH I AM GETTING SMS FROM VODAFONE REGARDING THAT STAR TALK SERVICE ,EVERY WEEK I GET ONE MESSAGE FROM THE VODAFONE NUMBER 54545 THAT I CAN TALK TO SOME ACTOR OR ACTRESS FOR WHICH Rs 15 WILL BE DEDUCTED AND CALL WILL CHARGE Rs 2 PER MINUTE ,EVERY WEEK THEY DEDUCT 15 Rs FROM MY BALANCE SOMETIMES TWICE...
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paul.prajna
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reimbursement of Deducted amount

Address:Thane, Maharashtra

Hi,
This is my 2nd complaint against Vodafone in https://www.consumercomplaints.in....After putting the same complaint before 1 month I thought next time onwards I never ever have to put any complaints against Vodafone. But I was absolutely wrong....Before 1 month Rs. 500/- was deducted from my bank accounts & mobile didn't get recharged. At that time I called up customer care for Minimum 15 days & after then I put a complaints in...
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A
anjan123
from Patan, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service charge for Unwanted service

Address:Hooghly, West Bengal

Dear Sir,

I am a Vodafone Prepaid Customer in Kolkata (Prepaid Mbl No:[protected]).
Y/day evening I got one messages from Vodafone that “as your request vodafone International Match Day”,service has been activated, per day Rs 5/- will be charged as service rental …………..”& they deducted Rs.5/- from my mobile’s account. But I didn't made any request for this so called service “International Match...
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