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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Mumbai
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400013

Vodafone India reviews & complaints page 1212

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G
ghose.avisek
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Refund of Security Money

Address:Uttar Pradesh

I had a post-paid Vodafone connection ([protected]) since December 2006. I have disconnected my connection due to change of city on 04-Dec-2010. The request number for the same is [protected]. I was promised to get return my security money (Rs. 2000.00) within 60 working days to the address I have given for refund. The request number for the same is [protected]. But till today (12-April-2011), I have not received any money form Vodafone.br...
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S
saket.shrivastava
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Agents are really helpless for customers

Address:Mumbai City, Maharashtra

Hi this is saket i am a regular customer of vodafone mumbai no.however when i call customer care of vodafone for troubleshoooting my vodafone live.they were not able to transfer my call to technical department.I dont know for what reason.also vodafone customer care services are very poor.It takes 20-30 minutes to pick on single call on 111.i really never expect this from vodafone .From last 3 year i have been using its services and never...
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niraj n chamaria
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rejection of portability

Address:Mumbai Suburban, Maharashtra

Dear Sir/Madam,

i am extremely disappointed with the services of a higly reputed mobile service provider vodafone. i had opted to port out of vodafone to IDEA. they have been harrasing me ever since. its been mental torture and drain out for me. no amount of writing letter to the consumer court has helped. they keep rejecting my offer saying its due to some contractual agreement.

they have deactivated all...
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R
ronaksbaf
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DISCONNECTING PHONE SERVICE EVEN AFTER SUBMITTING DOCUMENTS TWICE

Address:Mumbai City, Maharashtra

DEAR SIR
MY NAME IS ATUL P SHAH, MY MOBILE NUMBER IS - [protected].
ON 23/03/2011 I HAD SUBMITTED ALL THE DOCUMENTS REQUIRED BY VODAFONE COMPANY AT THEIR GIRGAUM GALLERY(MUMBAI), AND WAS TOLD MY NUMBER WILL GET ACTIVATED.WHEN I ASKED FOR ACKNOWLEDGEMENT THEY REFUSE TO GIVE ME .AFTER 24 HOURS THEY DISCONNECTED MY PHONE AND WHEN ASKED FOR REASON I WAS TOLD THAT THEY HAVE NOT RECEIVED ANY DOCUMENTS.
AFTER REPEATED COMPLAINTS...
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S
saurin212
from Mumbai, Maharashtra
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false unlimited data plans

Address:Ahmedabad, Gujarat

Respected sir/madam,
Two months back i had purchased vodafone k3570 usb stick. During that time vodafone had not launched its 3g service wherein bsnl and tata docomo had already launched their service.So vodafone used to lure customers by giving them false promises.One such promise was that they will offer unlimited internet on that dongle for a year for rs6999. It was advanced rental scheme(I think kept advanced rental on purpose).They...
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V
vikas tyagiiiiiiiiii
from Mumbai, Maharashtra
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no surfing speed and downloading speed

Address:East Delhi, Delhi

i am purchased the internet connection on dated 1-4-2011 and inform me the speed of internet is very high but i used the internet connection speed is 236.8kbps and downloading speed is 1to3 Kb/s..............i am also compliant your costumer Cara(chahi building,krishna nagar) but no solved my problem and no any justification for this matter......................................my connection number is [protected]..................my usb data...
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P
prabhakaran67
from Bengaluru, Karnataka
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theft of mobile

Address:Bangalore, Karnataka

Sir, I have Lost my mobile, I want to get my duplicate Sim with same No. and same Tariff.

My Name is Shobha....
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navendu_c
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of prepaid no. sense not used for 2 months without any intimation

Address:Ahmedabad, Gujarat

We shifted our postpaid vodafone no. to prepaid which were very old nos. since it was'nt to be used for the next 4-5 months. So just to preserve the number we converted it to prepaid thinking of saving something and as per the vodafone care people that we can again convert it to postpaid whenever required.

Now when we went to get it converted again to postpaid after 2 months as the number was supposed to get used regularly,...
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R
rohittttta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activation of undesired services in insufficient balance condition.

Address:Mathura, Uttar Pradesh

activation o[censored]ndesired services in insufficient balance condition.
i had received a sms i.e.the sms was" this service can't be activated due to insufficient balance"
on 18 march ,2011.
but on 22 mar,2011 the service was activated and after this my balance was negative...
and it is happening continuously after a time period of a week...................till now................
my no. is [protected]................br...
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T
tanasha18
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network lost frequently

Address:Mumbai City, Maharashtra

I’m having frequent network loss in my building. I do not receive important calls because of this issue. Kindly look into this matter with urgency and respond or I’ll have to change my network service provider.

Email ID: tanasha.[protected]@gmail.com...
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K
kavithasrrm
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation and continuous billing in spite of two times clearance of dues

Address:Hyderabad, Andhra Pradesh

Pls. ref. my mail dated 6th Dec.2010 regarding outstanding bill payment confirmation. then again payment of Rs.1354 on 21st Jan 2011 via payment mode cheque



in case still you continue to bill me, i need to take this matter to india consumer complaint forum along with this mail avidances and my walkin experiece at your panjagutta showroom





--- On Tue, 29/3/11, Vodafone...
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V
vodafoneSucks
from Indore, Madhya Pradesh
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Disconnecting the service

Hi,
I want to disconnect my vodafone postpaid number [protected] which is NCR's number. I moved to different city. My Relationship number: is 1.25538580.

I have sent mail to vodafonecare.[protected]@vodafone.com, Sushma.[protected]@vodafone.com, vivekg.[protected]@vodafone.com, vodafonecare.[protected]@vodafone.com with the required details And also talked on [protected], 111 and 198.

But they only reply with automated mails...
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S
sanjaysumantera
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair Billing

Address:South Delhi, Delhi

Hello,
On 09/04/2011 my number was Ported to Vodafone from Idea Network which i was using since last Six Years. I Left Idea Because of their Poor Customer Service. And When my Number got Activated by Vodafone i was very happy and Subscribed for Vodafone TV. Paid 150 for Non Pre 70 Channel and Rs 30 for Star Plus. And Before Subscription i confirmed that there will be no viewing charges for this. After Subscription my balance was RS...
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psviramgami
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call duration & call charges

Address:Gujarat

My mobile no. is [protected]. I was charged Rs. 4.50 for the call on local mobile (999899****) on 08/04/2011 9:00 p.m. for the call duration 3:59 min.
I have made inquiry of the same in Vodafone Customer Care. I was called that the call duration for the same is 4:01 sec thus the charges deducted from my a/c is for 5 minutes. I am using Samsung B3410 handset which indicates call duration 3:59 minutes.
Why this type of time difference...
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A
asmividya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Demand Notice

Address:Bangalore, Karnataka

Hi Team,

I am a deeply disappointed ex-customer of Vodafone. I had a great
regard on Vodafone until recently. I would like to share a few words
lastly.I have received demand notice after cancellation of the connection.

Neither could I imagine that Vodafone would go so low nor did I know
it is very customary and normal for Vodafone with this kind of
Customer Service. I knew from the...
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A
ankursrivastava.30
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Speed as promised not delivered

Address:Uttar Pradesh

My name is Ankur R Srivastava & I'm working with HCL TECHNOLOGIES NOIDA.

My data card number is [protected]

I have a number of issues which i'm facing regarding this data card which i will illustrate one by one. I had raised so many requests but to no avail.

The issue / problems that I'm facing with this data card are :

Speed that was promised : I was promised...
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C
cheta51
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra charges

Address:South Delhi, Delhi

yesterday i am using a vodafone internet and download a game but i cant download a game but game charges dedict about rs100 i am tocking to caustomer care again &again but not resonce you suggest what can i do.
thanks %reg
chetan([protected])...
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kanika_31
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent billing

Address:Pune, Maharashtra

To,
The complaint department,
Vodafone India


Subject: To discontinue ECS and reimbursement of the fraudulent billing amount from account

To whomsoever it may concern,
This is to bring to your notice that I had a postpaid connection ( No: [protected]) from Vodafone (Pune) in[protected]. It was a CUG connection during my employment with WNS GS Pune and my billing mode was ECS.
However...
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Address:Delhi

Hi..ihave recently moved to Delhi..and took a Vodafone corporate connection....no. [protected]....person came to my residence for verification..but no one was there at home during that time..so they barred the outgoing due to negative verification. I called up the customer care and asked for the re-verification to be done. for next 4 days I was at home..nobody turned up... i again called the customer care and was told that verification had...
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N
namit_sharma22
from Gurgaon, Haryana
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Fake bill charged to my account

Address:West Delhi, Delhi

I am Namit sharma, was using Vodafone services on the number # [protected] till 25 feb 2011 then I port my no. to Airtel after making last bill payment which was 1264/- (My Billing cycle was 19th of every month) and I paid 1300/- on around 21st of Feb. (Rs.36 extra). then my no. was migrated in Airtel....so basicly i am suppose to pay for 5-6 day to Vodafone.
But today I got msg saying 'ur Voda bill is due pls pay 1976/- to avoid...
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