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Vodafone India Complaints & Reviews

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Last updated Mar 28, 2024
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400013

Vodafone India reviews & complaints page 1208

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S
shariq1984
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of roaming without any information and asked for 3000 deposit

Address:South Delhi, Delhi

Thanks for quick response.

Please also give these reason:

May i know when you have revised your process? why it is not informed me through any medium like sms or mail..?
Is this process revised only for single number [protected]? why not for my other no. [protected] & [protected]?
and if this is the new process to deposit 3000 Rs. Why u have activated my roaming service without any deposit?br...
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D
darshandomino
from Mumbai, Maharashtra
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keep reducing my balance for no reason

Address:Karnataka

My balance keeps reducing by 5rs for no reason at all. When i called 198 to complain, the executive sent me a msg "CAN Win" to 144 but my money which i had lost wont be refunded. k fine..i did that but it has not stopped and now i cant even complaint don't know whats wrong. I don't wanna recharge and want to change the service provider...
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A
ankur.kr
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Number Portability Rejection

Address:Delhi

Hi ,
I have applied for mobile number portability and wanted to switch from Vodafone to Airtel. But Vodafone rejected my request mentioning "The number or range is in Contractual Obligations...". I am not sure what contract is associated with number.
When I contacted Vodafone customer care they said to visit their store.
My doubt is that Is there any clause in MNP to stop user from porting out.

Please...
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M
manis24
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have paid 315.29 using vodafone quick pay. Vodafone refused credit amount.

Address:Ahmedabad, Gujarat

I have paid my monthly bill of 315.29 on 04/04/2011 using quick bill pay. Vodafone refuses to acknowledge this amount. They asked me to submit copy of my bank statement. I DID that. Still they are not crediting rs 315.29. I have spent more that 3 hours on this and two trips to vodafone care that translate to more than rs 100 in petrol.
I am being harassed by vodafone gujarat.


My relationship number is 1.30388719...
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B
bora
from Piravam, Kerala
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unnecessary charges and bad response to complaints

Address:Karnataka

1. Vodafone activates the sports pack even though i dint ask for it.
2. I call vodafone to de activate it and the custoemr care executive insists tat he de activated it.
3. I still get charged for sports update pack that was supposed to be deactivated.
4. I call again and ask for the same. Again the response was that through message its deactivated.
5. I still get charged for sports update.
6. I had to personally...
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G
gaurav23
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging for unsubscribe services

Address:Allahabad, Uttar Pradesh

I am Gaurav Varshney using vodafone([protected]) from 2.5 months and I have never requested for any of the additional services. But in past 2 month they have activated caller tune 2 times without my request and deducted money Rs.60. It is not big money but still they are deliberately deducting money from my account balance which is not good and don't know how many times they are going to do this.I want vodafone to stop doing this and...
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P
prakashan75
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GPRS Service

Address:Udaipur, Rajasthan

Dear Sir,

My mobile no. is ..................... and yesterday night I have lost total balance may be due to inadvertently I was connecting to Vodafone mobile to my laptop for utilization of Internet.

Few months back I approch to Vodafone customer care for system based internet facility but that time they denied, Now I want know how this vodofone GPRS automatically connected to internet without subscribing Pact...
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R
ramneekbhasin
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

International Roaming not working

Address:Dehradun, Uttarakhand

If you go through the emails between me and Vodafone you will get the whole picture and even after that my phone is not working. Shameless people at Vodafone..

Read below

[protected] Forwarded message[protected]
From: Ramneek Bhasin <[protected]@gmail.com>
To: <rajesh.[protected]@vodafone.com>
Date: Sun, 1 May 2011 01:49:46 +0530
Subject: Re: Very Very URGENT. [REF:[protected]]br...
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V
vibhuji
from Lucknow, Uttar Pradesh
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Cheating and lying to offer a postpaid connection

Address:West Delhi, Delhi

I have been using a vodafone postpaid connection and recently i received a call from vodafone offering me a postpaid connection on the same no on 325 plan with 1 vodafone no free for lifetime. I agreed and went ahead with the plan, the executive came home confirmed everything and things proceeded. Verification was done and then to my surprise i suddenly get charged for the no i wanted free. Upon enquiring in the vodafone outlet the agent...
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M
Mayur Ravriya
from Bengaluru, Karnataka
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Network Problem in prepaid connection

Address:Karnataka

From,
Mayur Patel,
Anandpur society,
BHACHAU-Gujarat
Pin : 370140
Mobile no. : [protected]
email : [protected]@yahoo.com
Dt : 01/may/2011
To,
Vodafone Essar Limited
Peninsula Corporate Park
Ganpatrao Kadam Marg
Lower Parel, Mumbai - 400 013
India
Subject...
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E
ekantpahuja
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abuse of recovery agents

Address:Bangalore, Karnataka

I have used Vodafone number in Karnataka, due to international roaming charge dispute,my payment was delayed as Vodafone did not agree to any discrepency. When I delayed the payment, the recovery agents started calling all the family numbers and started abusing. I have on record the numbers from where the calls came in[protected]. Since then I decided not to make this payment ever. Need help of the team in lodging a case with them. Outstanding...
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V
vikas21
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connection suspended

Address:West Bengal

I myself Vikas Anand, working as Systems Manager at Tollygunge Club Ltd. and using the vodafone connection for last more than 10 years and submitted all documents as per regulatory guidelines. I just changed over the plan from Prepaid to Postpaid due to forced communication telling the bogus benefits tarriff plan. Anyways I convinced and chosen the plan and billed more than limit and committed. Than I approached the vodafone company to change...
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P
param77
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activate the service of star talk without my knowledge

Address:Gurgaon, Haryana

I AM A VODAFONE CUSTOMER ,MOBILE NUMBER [protected],Gurgaon Haryana REGION.FROM LAST ONE AND A HALF MONTH I AM GETTING SMS FROM VODAFONE REGARDING THAT STAR TALK SERVICE ,EVERY WEEK I GET ONE MESSAGE FROM THE VODAFONE NUMBER 54545 THAT I CAN TALK TO SOME ACTOR OR ACTRESS FOR WHICH Rs 15 WILL BE DEDUCTED AND CALL WILL CHARGE Rs 2 PER MINUTE ,EVERY WEEK THEY DEDUCT 15 Rs FROM MY BALANCE SOMETIMES TWICE A WEEK AND AFTER THAT THEY KEEP ON SENDING...
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S
Sovan Bhattacharjee
from Pune, Maharashtra
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facing horrible problem with the dtdc courier delivery service

Address:East Medinipur, West Bengal

Courier done on 28th apr'11 from Kharagpur to Haldia but it has not yet been delivered.till now. It is an urgent courier which i was hoping would reach by 29th apr'11 has not yet been recieved at the other end.. so i request you to take the problem into consideration right away and make sure it reaches today evening. all your services are out due to busy server so i cannot track my courier .so please help soon. as your referance...
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B
budhaa
from Mumbai, Maharashtra
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Services activated and billed without my consent

Address:Gujarat

My mobile number is 90XXX XX524(Vodafone Gujarat).

although I have not activated any request for so called Vodafone mobile connect and after I have received the bill I found that the said service has been activated of its own by Vodafone and also my usage shows for Rs.670/-.

Although i have written several mails to the Customer care,Nodal officer and finally Appealate authority, None of them is responding appropriately...
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S
sharmaatul95
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO SERVICE FROM VODAFONE

Address:North West Delhi, Delhi

I have requested for MNP from MTNL to VODAFONE and submitted my papers 2 weeks back. A revisit last week and reminder call this week, but the only development vodafone people have done is swiching off the mobile no. given to me for support.

It's really a very bad initial service for a customer who wants to shift to their network. I may really need to rethink about my choice of new service provider.

Additionally,...
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pinank sheth
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill amount

Address:Mumbai Suburban, Maharashtra

Hi,

This is regarding the debit of Rs. 173 for Vodafone bill.

Why and what is the reason the money are debited from account ?

Is Vodafone pratising the “Thug” or “Lootere”.

I want immediate refund of the money.

Call me on the [protected].

See the following screen shot of account statement:



Waiting for reply and...
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K
kishorayer
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missed call from pakistan isd number

Address:Mumbai City, Maharashtra

Hi My name is Kishor, I also got call of miss call from pakistan [protected] on 28th April 2011 around 9:30PM. I step fruther and called next day morning but number was busy. I dont know any one in pakistan just wonder how they got my number. Please see if there is any fraud or anything else is going on.

Thanks,
Kishor...
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R
rajatkatiyar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unknown call from Pakistan coming to my mobile number

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi,
I got a call, from an unknown number
[protected]
I missed the call, so I called back on the same number.
A lady, in a very bad tone rebuked me, for calling on that number, so I hung up.
Later I found out that the ISD code(+92) is of Pakistan.
Please look into the matter seriously, as I still wonder, as to how anybody from Pakistan got my cell number, when I have not displayed it anywhere in...
+1 photos
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U
urmila.satpute
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharging after declaring the service is for free

Address:Pune, Maharashtra

Hi,

I activated the Vodafone 3G. They said Vodafone 3G at no extra cost. I have a Data plan activated so my data usage is comparitively cheaper.

After using Vodafone 3G for 20 days I get a bill of 10980.00 INR. My bill was not more than 1500 INR inspite of data usage.

After complaining to the customer care executives they say that I have to pay the bill. Why should I pay when they have a miscommunication.br...
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