Vodafone Prepaid — Daily debiting my account for unwanted services
Kalyan, Maharashtra, India
AA. Subramanian iyyer
Sir / Madam,
I am a vodafone prepaid mobile customer staying at Kalyan,
My Mobile No. is : [protected] ( Name : A. Subramanian )
I used to receive calls and sms from Vodafone and other companies for promotional schemes etc. And for this, they used to debit my prepaid
account for Rs. 5/- to Rs. 30/- as per their charges.
After discussing with Ms. Anita Dhumsingh Rathod and Mr. Rizwan from Vodafone Customer Care, I activated DND in order to stop receiving such unwanted promotional calls & sms. ( DND 0 message sent by me to 1909 on 7-3-2011 at 12:17:18 p.m. and accepted by Vodafone on 7-3-2011 at 12:42:05 ).
I was told that within 7 days, the DND service will be activated.
However, they are still deducting Rs. 5/- every day from my prepaid balance for
"Sawal 20 Lakh ka" and such type of things.
I want to stop receiving such type of messages and calls which unnecessarily
disturb me and also reduces my mobile balance.
Please do the needful at your earliest and oblige.
Hoping kind co-operation from you.
|7 Comments Updated:||Share0Tweet0|