[Resolved]  Vodafone — Unlimited GPRS activation for vodafone but still charged for browsing.

Address:Pune, Maharashtra

Sir/Madam,

In regard to the complain[protected] registered on 26/04/10.
I have activated GPRS for iphone on 20 may by send ACT IPHONE to 141 deducting 100 from the balance as advised by Kunal( Vodafone, baner, Pune). As told by him GPRS 95 pack has to be activated for unlimited browsing. I had activated GPRS 95 pack on 24 April'10 and have received the activation message on the same day. When i check *141*9# for GPRS usage it shows its activated on 24 April. When i browsed on 25 April in the start balance was not deducted but later Rs. 200 has been reduced making my balance Rs. -178. I have spoken to many customer executives including floor manager (Rahul) but haven't got satisfactory reply for the same. I have been told that unlimited pack is not valid for IPHONE. But vodafone representative(Kunal) had told its valid for Iphones as well. Please provide me with satisfactory data.

Regards,
Touqeer Ahmed
[protected]
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Aug 13, 2020
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Vodafone India — unauthorisized GPRS and Caller tune charge every month

Vodafone India Complaints - No GPRS in Iphone eventhough GPRS charges
Review all Vodafone India complaints
Vodafone India
Posted:[protected] by Pradyumanpatel [send email]
No GPRS in Iphone eventhough GPRS charges
Complaint Rating: 0 % with 0 votes
Company information:
Italica ceramics P.Ltd
702, Devashish Appartment
India
Phone: [protected]

My India VODAFONE Number is +91 [protected]
I am using Iphone get from USA from my relative since last six month, In july my mobile bill from vodafone have GPRS charge RS, 67.10, as they people alwayas say and it is true that GPRS can not work on Iphone, i have complain and they agree to rebate in next bill,
I found no rebate in next bill but, again they charge Rs37.20 for GPRS, i have told to higher authorities, they given me promise but second time no rebate,

today when i am busy with call get popup sms u activated caller tune and they charge me, even i have not dialed indicated number with *, again i connect to complain they agree to rebate and promise to cancel the charge, they are fail to resolve the prob after two month, always giving promise to solve

three time complain but no result, every time they say in GUJARAT, NInchit rahejo, have avoo nahithai"

We can conclude that, common charge we can see that is worng can complain and invisibly they wt can do unauthorized? it is question of trust on vodafone, i have more than 200 phone in group and vodafone have so many millions of subscriber in india, if they do so in only in one-day they can earn invisibly lots of money by loots, it is not the way of money,

So question of trust and not attain the complain in propare way, even though i get tired to complain for every month i get more unauthorized charges so i get in tense with heavy depression,

so today i went to contact my doctor they advice me make off your mobile service,


CAN we get answer from authorize person from VODAFONE and can we get solution and came out from Heavy loot from people?

Vodafone India — No GPRS in Iphone eventhough GPRS charges

My India VODAFONE Number is +91 [protected]
I am using Iphone get from USA from my relative since last six month, In july my mobile bill from vodafone have GPRS charge RS, 67.10, as they people alwayas say and it is true that GPRS can not work on Iphone, i have complain and they agree to rebate in next bill,
I found no rebate in next bill but, again they charge Rs37.20 for GPRS, i have told to higher authorities, they given me promise but second time no rebate,

today when i am busy with call get popup sms u activated caller tune and they charge me, even i have not dialed indicated number with *, again i connect to complain they agree to rebate and promise to cancel the charge,

three time complain but no result, every time they say in GUJARAT, NInchit rahejo, have avoo nahithai"

We can conclude that, common charge we can see that is worng can complain and invisibly they wt can do unauthorized? it is question of trust on vodafone, i have more than 200 phone in group and vodafone have so many millions of subscriber in india, if they do so in only in one-day they can earn invisibly lots of money by loots, it is not the way of money,

So question of trust and not attain the complain in propare way, even though i get tired to complain for every month i get more unauthorized charges so i get in tense with heavy depression,

so today i went to contact my doctor they advice me make off your mobile service,


CAN we get answer from authorize person from VODAFONE and can we get solution and came out from Heavy loot from people?
100% agreed it is nt with you only it is hapening with almost every bdy.its like dadagiri and no bdy can do anything
i have htc tuch mobail but i am not able to conect with gprs services, two days before its working
but now its not working i dont understand whats wrong with my hand set
six time i call to your custmer care but no one give me proper solution
as we are youre corporet custmer we have more then 35 card of your
please halp me for this

regards
raiabhinesh
[protected]

Vodafone — wrongly charged for gprs that i haven't activated

HI this is Amit kumar raman

I have taken vodafone connection one month back as I heard that Vodafone is doing well in Delhi/NCR and that very time I deactivated Vodafone live(GPRS) through SMS. After that I got deactivation confirmation sms and still i have that sms in my mobile.GPRS remained deactivated for almost 1 month. But day before yesterday (24/5/2011), Suddenly. That service was activated ( without my request) and and my balance was deducted and turned it to Rs - 37.43. It is realy pathetic that My balance was deducted for the service that I don't want,that i don't need ,that i have not ever used.

People at Vodafone customer care are also good for nothing. as I dialed 198, he told me that he forwarding my complain and within 24 hr, i would get call but nothing happened. After 24 hr, I again dialed 198 and got reply from another end that it is national vadafone customer care no. we don't deal cases of Delhi. I dialed [protected] and they stealthy disconnected the phone when I asked to lodge complain and give complain NO. It's really disgusting. I am fed up now. Rs 37 is not a big sum but there should be some ethic.I heard lots of positive things of Vodafone but all ended at negative experience even within 1 month. if any vodafone concerned person is reading this then do something.....................

i shared my no and my issue on the link given by you.

i am wrongly charged for the service(gprs) as I have deactivated at the beginning o[censored]sing of vodafone connection and things went well. But Suddenly, on 25th May GPRS is activated even without my request and my balance was deducted and turned it into minus - 37 rs. It is the fault of your side. Why should i pay for the service that i have not requested and used.
Hi vodafone customer care,

I got your email.its really very sorrowful that vodafone is still stand on its old stand despite I said that I hadn't used Internet as I have already got it deactivated at very beginning.
well, you people really want to help me then kindly do one thing.Kindly deactivate all the default value added service of vodafone those are active on my SIM([protected]) including GPRS and send me email as a writ confirmation for the same.

I need only outgoing, Incoming and sms service from vodafone.Except them, deactivate all the services on my sim.

Amit kumar

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