[Resolved] Vodafone Punjab — ABOUT NOT FOLLOWING TRAI GUIDELINES | |
i have two queries. 1. i have applied for dnd(do not distrub) service to my service provider vodafone in punjab on[protected]. but even after 45 days according to TRAI directions it has not been activated yet. i called to customer care also and they send me the below message your service reg. no. is [protected], we shall respond to your query by saturday 07-mar-09 06:00 P.M. LET ME KNOW WHAT SHOULD I DO BECAUSE ACCORDING TO RULES IT MUST BE ACTIVATED WITH IN 45 DAYS. 2. on[protected] suddenly i got a msg that ur mci alerts has been activated and 30rs. has been deducted from ur account whearas i did'nt apply for any type of alert or facility. i called to customer care and talked to officer pankaj sharma, and he told me that after 24 hr. they will clear the actual position, but after that they block my mobile no. for calling customer care and now i have no option for returning my amount. SO PLEASE TELL ME THAT HOW I WILL FIND MY MONEY BACK FROM VODAFONE. SO PLEASE TAKE ADEQUIATE ACTION AGAINST VODAFONE PUNJAB. PLEASE RESPONSE AS SOON AS POSSIBLE, THIS WOULD BE HIGHLY APPRECIATED. THANKS RAJAT BHARDWAJ SM-11, N.RLY. BARETA, PUNJAB Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
Name:- Amarjeet Singh S/o Punjab Singh
#89 New Darshni Bagh Mani Majra Chandigarh
My VodaFone No:- [protected]
Complaints :- Last Sunday Date 12/04/09 Recher My Number 20 Rs/- Taktime 17 Rs/- Evening time Caller Tone active on my Number :- [protected], as i have not activated the same so please deactivate the same from my no, as due to this my account balance reaches the -Rs28 .
So please deactivate the same on urgent basis.
With Regard's
Amarjeet singh
#89 New Darshni Bagh Mani Majra Chandigarh
My VodaFone No:- [protected]
Complaints :- Last Sunday Date 12/04/09 Recher My Number 20 Rs/- Taktime 17 Rs/- Evening time Caller Tone active on my Number :- [protected], as i have not activated the same so please deactivate the same from my no, as due to this my account balance reaches the -Rs28 .
So please deactivate the same on urgent basis.
With Regard's
Amarjeet singh
Name : Mr. Santhosh Nair
My reliance no. : [protected]
Since March, 09 we have been repeatedly calling up reliance executives and voicing our serious concern on promotional SMS, it’s a matter of grave concern in regard to the continuous harassment we have been facing from such promotional sms.
We have put this on record that as of now me and my company have made more than 15 calls and still we have not received any proper solutions from Reliance site. However much to my surprise and concern, we find that subsequent number which are brought to their notice repeatedly are also not yet blocked we are still getting such sms from same numbers mentioned in our various emails . On the other hand we have been receiving sms at odd hours and most of these messages are in very abusive language not befitting the status of the customer.
Since we are exhausted our patience in repeatedly giving email and calls.
Further it was brought to Reliance notice that both Managing Directors are facing such problems.
Regards,
Santhosh Nair
My reliance no. : [protected]
Since March, 09 we have been repeatedly calling up reliance executives and voicing our serious concern on promotional SMS, it’s a matter of grave concern in regard to the continuous harassment we have been facing from such promotional sms.
We have put this on record that as of now me and my company have made more than 15 calls and still we have not received any proper solutions from Reliance site. However much to my surprise and concern, we find that subsequent number which are brought to their notice repeatedly are also not yet blocked we are still getting such sms from same numbers mentioned in our various emails . On the other hand we have been receiving sms at odd hours and most of these messages are in very abusive language not befitting the status of the customer.
Since we are exhausted our patience in repeatedly giving email and calls.
Further it was brought to Reliance notice that both Managing Directors are facing such problems.
Regards,
Santhosh Nair
mera vodafone no. [protected] hai.
Mere no. di call vodafone to vodafone 10 paise last 2 year ton chal rahi c.
10 may 2009 ton es nu wada ke 20 paise kar dita gaya hai.
plz mere mobile no. [protected] di call vodafone to vodafone 10 paise kar diti jawe.
main 2 year ton network di problem ton tang ha . Es nu solve karwaya jawe
Mere no. di call vodafone to vodafone 10 paise last 2 year ton chal rahi c.
10 may 2009 ton es nu wada ke 20 paise kar dita gaya hai.
plz mere mobile no. [protected] di call vodafone to vodafone 10 paise kar diti jawe.
main 2 year ton network di problem ton tang ha . Es nu solve karwaya jawe
i want to disconnect my mobile post paid service but vodafone centre zirakpur dist.mohali refuse
my request.i agree to submit the full and final payment upto till date but the employee does not
receive the bill payment.my sim no is[protected] and phone no. is [protected].
so please disconnect my mobile service .
with thanks
amit
my request.i agree to submit the full and final payment upto till date but the employee does not
receive the bill payment.my sim no is[protected] and phone no. is [protected].
so please disconnect my mobile service .
with thanks
amit
I am a idea user i convert prepaid to postpaid and my creadit limit deside is rs.750 but my usages is high.So my first bill due date was 4/11/09 and i made payment on 1/11 coz my service was bard.After that till today my services is bard even after call on customer care they told to submit Rs.500 and Rs.400 but services are not active.Now i have Rs.900 advance on Idea but my services is still bard.
Dear Sir,
I am Arvind from Ludhiana I have bought a sim no. [protected] from a shop, at sua road, Giaspura, Ludhiana on 12th July, 10 & submitted relevant proves & photo. My cell has been activated & it was harldy actice 3 or 4 days
Afterthat all services has been de-activated, I contact to shop owner regarding
this issue, he advice me for wait 2 days but my cell condtion was the same & I again contact him then he ask me to sumbitted proves again & I have submitted all proves as he required on 30th July, 10 but till date my sim is not activated.
Please look into the matter or suggest me what I can do now.
Thanks
Arvind
[protected]
[protected]@yahoo.co.in
I am Arvind from Ludhiana I have bought a sim no. [protected] from a shop, at sua road, Giaspura, Ludhiana on 12th July, 10 & submitted relevant proves & photo. My cell has been activated & it was harldy actice 3 or 4 days
Afterthat all services has been de-activated, I contact to shop owner regarding
this issue, he advice me for wait 2 days but my cell condtion was the same & I again contact him then he ask me to sumbitted proves again & I have submitted all proves as he required on 30th July, 10 but till date my sim is not activated.
Please look into the matter or suggest me what I can do now.
Thanks
Arvind
[protected]
[protected]@yahoo.co.in
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#89 New Darshni Bagh Mani Majra Chandigarh
My VodaFone No:- [protected]
Complaints :- Last Sunday Date 12/04/09 Recher My Number 20 Rs/- Taktime 17 Rs/- Evening time Caller Tone active on my Number :- [protected], as i have not activated the same so please deactivate the same from my no, as due to this my account balance reaches the -Rs28 .
So please deactivate the same on urgent basis.
With Regard's
Amarjeet singh