Vodafone India Complaints & Reviews

Vodafone — SIM locked

Dear sir,
I am the customer of your for the past 4 years, My SIM is get locked for the past for the 1 week.

please provide the necessary solution to my SIM. Number is : [protected]

Sir,
Is there any booster pack in the vodafone company to reduce the STD cost. Now is availabe which provides 1:00 for a call, other than that any feature is in the company ...
Regarding this convey this to my mail sir...

my wife sim has been block wants puk no . the mobile no is [protected] so pls open the sim

wants puk no. my mobile no is [protected]

My sim card is blocked and it asks for Puk no. my mobile no is [protected]. can u get me the puk no ASAP.

My cell no [protected], & it is asking for PUK no & PIN no.

sim block need puk no ph no is [protected]

My cell no [protected], & it is asking for PUK no & PIN no.

Pls advise urgently .
thanks
rajesh

my vodafone mobile no is [protected] sim locked asking for puk no .please my problem.
thanks.

my vodafone sim has been blocked and it asks for the PUK code my mobile number is [protected]. can u get me the PUK code quickly tanks.

dear sir my sim card was blocked it asking for puk number i call customer care but last two days it is not respond. my mobile no [protected] kindly respond immediately

My Vodafone sim, which number is [protected] asks for its PUK code. I called customer care but its show Network Busy. Kindly response my mail.
Thanking you.
Shubhrajyoti Das.

dear sir my sim card was blocked (rejected) it asking for puk number i call customer care but last two days it is not respond. my mobile no [protected] kindly respond immediately

dear sir my sim card was blocked (rejected) it asking for puk number i call customer care but last two days it is not respond. my mobile no [protected]kindly respond immediately

my cell phone asking puk no

my sim card is rejected or blocked my number is [protected] please help

My vodafone .sim no.is[protected]
plz send me puk no.
my cell no. is Airtel [protected]
& vodafone no.is [protected]

My cell no [protected], & it is asking for PUK

Vodafone — Calls locked

Sir,

I purchased Vodafone SIM on 20th December 2010, providing all necessary documents and 4 photographs at ‘Jeet electronics, Rani’ (for Rs 50/- !). My Vodafone no. was [protected].
On 3rd it’s out going calls were locked.

Hence, on 8th January 2011, I resubmitted documents and photographs to Jajjis, Beltola, Guwahati but nothing happened

After calling to customer care, thrice, they were ‘Happy to Help’, but NEVER called me back after assuring me to do so.

I again gave the complaint to the Main Customer Care Centre for Vodafone, Guwahati and again got the assurance to make it working, on 24th January2011.

Till date nothing happened!

Can you imagine how much loss I suffer just because I depended on Vodafone for its services?
I would like to know, how much one should do the follow up for single SIM card when there are many other options available in the city. I think it’s my right to know, what went wrong after the company accepted proves and photos twice?

Completely unsatisfied customer

Sachin P. Ranade

give puk code for vodafone

my voda fone number [protected]
send me puk no and pin number

dear sir
my sim card was blocked it asking for puk number
i call customer care but last two days it is not respond.
my mobile no [protected] kindly respond immediately.

my mobile no.[protected].name is K.Ravi kumar from A.P.my sim blocked and asking about PUK no.please see this and give quick advice.thank you.

dear sir
my sim card was blocked it asking for puk number
i call customer care but last two days it is not respond.
my mobile no [protected] kindly respond immediately
MY MAIL ID [protected]@gmail.com

Vodafone — sim card locked need puk number

dear sir
my sim card blocked need puk number my phone number is [protected] myn sim card is postpaid
my mail id is [protected]@gmail.com

thanks and regards

josh

Dear Sir,
my sim was blocked it is asking PUK lock. I don't know this no., please send me PUK lock no. my no. is [protected] and my email id is [protected]@gmail.com.Send me as possible as soon.
thanking you

my vodafone mobile no is [protected] sim locked asking for puk no .please my problem.
thanks.

dear sir
my sim card was blocked it asking for puk number
i call customer care it is not respond.
my mobile no [protected] kindly respond immediately

plz send me my puk no and pin no ...my phone no is [protected]...my phone is blocked plz send it on my email [protected]@gmail.com or my other no [protected] by sms...
thanx
raj.

My sim card was blocked it is asking for PUK code my no. is [protected]

My SIM card is blocked and asking for PUK Number. My SIM no is [protected]

my sim card was blocked it asking for puk number
My blocked vodafone cell number is [protected]
Pls help and urgently

Dear Sir /Madam,

My sim has blocked it's asking PUK code please send me PUK code cell no:[protected]

dear sir my sim card was blocked (rejected) it asking for puk number i call customer care but it is not respond. my mobile no[protected] kindly respond immediately

My sim card is blocked it asking for puk no ..my mobile no is [protected]... plzz respond immediately

Dear concern,
my vodafone no. is[protected]
my vodafone sim has been blocked due to activation of puk code by other person. now i don't know what is my sim's pin or puk code.please send me soon my pin or puk code on my email id ([protected]@GMAIL.COM) OR on my friend's mobile no is [protected]

my sim card is block it want puk pls help me my mob no is [protected]

my voda fone number [protected]
send me puk no and pin number

Vodafone — No Bills is delivered

Hi All,

The Tag Line "Happy to Help" is only to cheat the customers. I have raised a numerous complaints about bills not begin delivered to me. THe response is that i have pick it from there Vadofone stores. I have escalated it to all the concerned ppl, but no one has time to response or check back if the problem is resolved. As mine is corporate account, i sent a mail for help, but no response. If the Vadofone check there database, i think i might have made 50 complaints and 100s of calls to resolve it. However, they still says "Happy to Take money but no help"

To,
The Managing Director
Vodafone Service

Sir,
This is for your information that my vodafone postpaid number is [protected], Name: M.Karthikeyan, Address: 1/46 kavanoor kancharampettai kancharampettai post madurai north madurai -625014 tamilnadu. I have not received any bill or no bill is delivered to my address for consequtive 2(Two) months. Though I have complained every month over telephone to your customer care service 111& [protected]

Please inform me the current status of billing; otherwise it will be impossible for me to clear the bill. It is also noted that no late fine should be charged to me, as it is not the fault of mine.

Thanking you

MILAN SARKAR

Contact: [protected], [protected]

To,
The Managing Director
Vodafone Service

Sir,
This is for your information that my vodafone postpaid number is [protected], Name: M.Karthikeyan, Address: 1/46 kavanoor kancharampettai kancharampettai post madurai north madurai -625014 tamilnadu. I have not received any bill or no bill is delivered to my address for consequtive 2(Two) months. Though I have complained every month over telephone to your customer care service 111& [protected]

Please inform me the current status of billing; otherwise it will be impossible for me to clear the bill. It is also noted that no late fine should be charged to me, as it is not the fault of mine.

Thanking you

M KARTHIKEYAN

Contact: [protected]

To,
The Managing Director
Vodafone Service

Sir,
This is for your information that my vodafone postpaid number is [protected], Name: Karshanbhai G.Prajapati, Deesa. I want my bill only on my above email id.and not at my residence address. I also want to view my bill by vodaphone website. Please provide entrance of website in which i will enter & how can we will see on web.

Thanking you

Karshanbhai G.Prajapati

Dear sir,

I have paid payment of last month's bill from 03 Jun 09 to 12 Jun 09 but till date I have not
received my post paid bill for the said period

please deliver a duplicate copy of the same at the earliest please

To,
The Managing Director
Vodafone Service

Sir,
This is for your information that my vodafone postpaid number is [protected], Name:A KRANTHI KUMAR, I REQUESTED FOR ITEMIZED BILL but the service to late i am waiting for last 5 days plz send the itemized bill to my E-mail as soon as possible,

Thanking you

please send the my vodafone billon the mail.

To,
The Managing Director
Vodafone Service

Sir,
This is for your information that my vodafone postpaid number is [protected], Name: Aslam Gaus Beg. I want my bill only on my below email id. for the month of october have not recd bill u are requested to forward the bill to my email id only ([protected]@sify.com). I also want to view my bill by vodaphone website. Please provide entrance of website in which i will enter & how can we will see on web.

Thanking you

Aslam Beg

Res, Sir
I was not receved my postpaid bill till today my cell no-[protected]

Vodafone — unreasonable cancellation of outgoings(twice)

sudden cancellation of outgoings without any prior notice ,reason given-incorrect documents(though the vadofone store agent should have duly checked the documents). Inconveniently going to the vadofone store again & re submitting the documents again (personally checked if they were correct)
outgoings resumed for a few days
But my outgoings were canceled again recently & the reason given was incorrect docs which is not possible as correct documents was submitted.
though outgoings activated again not sure how long it will last.
Also the staff at both at customer care & the vadofone store found to be insensitive,unhelpful incompetent & seem 2 create more problems then solving them
Not at all satisfied with the service instead fell victimized & unduly harassed.

Vodafone Postpaid — bill not delivered

my vodafone bill not delivered to me

vodafone bill not delivered to me

PLEASE LET ME KNOW THE NAME AND ADDRESS OF THE COURIER FROM WHERE VODAFONE POSTPAID BILL
IS DELIVERED TO GOLF GREEN, KOLKATA -700095. URGENT

K.GOPAL
Contact [protected]

i phone apple — delay in internet services

i changed my mobile phone set to apple's i phone , i m a frequent internet services users of vodafone in, so i requested to change my services to new phone on 28/2/10 vide req number-[protected], till date i havnt recd any thing in this regard from ur so called tota fone service. i/m a practicising radiologist in which i uses internet services very frequently. if such is the state of affairs in ur co. than God save us .
my phone number is [protected].

that i lalit kumar res. Of waves ludhiana my cell no.[protected].
That as on 15.03.10 vodafone co. Has deduct rs.40 from from my account
and said that a caller tune service has activate on your cell without my
any request. And when i call customer care they miss behaive me ..and say jo kar sakta he kar le...please help me as soon as possible...thanks

sir aaapki service bakwas hain na inka rc uplabhd hoti haih or nahi eska koi isthaii distibutar hain

dear sir get your email id vodafone rajasthan md please set my email id [protected]@yahoo.co.in please urget i help me

dear sir
i lotoff problem of [protected] .he call me in night.and using the bed word..kindly give me the full detail of that person.

[protected]

I want a details and address of the above vodafone number. please mail me fast.
thank you...

I receive the Promotional messages in every 10 - 15 second even I had not opt for the same.

Hi Ghanshyam,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/bvanN9 and we’d be happy to help.

Regards,
Vodafone Customer Care.

Sir
I am carring a vodafone no [protected], and its already under DND(do not activation) from last 3years ,
but suddenly from last 3 months I am getting promotional sms. regarding this I complained in customer care and mailed to them on 9th 14th and 17th june . i mentioned in these mails that I am also getting same content message with different subjects and difficult for me to inform on phone because of I am on roaming . I also requested to block all the promotional sms . But customer care executives refused and said that .for every single sms I have to complained and wait for 21 days if its not stop then again I have to register complaint .


so their is no solution of this problem one complaint over another and still i am getting sms

please help me that one should be next step from my side


thanks and regards
Raman

Hello

I am also getting many promotional messages and they have made my life hell.

Can vodafone find a solution to this once and for all. my mobile is [protected] and my name is kunal

Dear Sir,

I am using [protected] since last four to five years and suddenly my outgoing no. is bared due to non deposit of id proof which has been given at tha time of getting the no. regarding this I did not get any call from Vodafone which is heppy to help us nor any SMS. I have deposited the id proof at the local mini store at Bhiwadi on wednesday till now my outgoing call is bared please revert on [protected].

I want to go in AIRCEL by mobile portbility[protected] bt till today not change.
My code is V R 259915 and again give I D ns photo[protected], So plz do change in aircel

Dear Sir,

I am your customer since last 5years. I want to convert my prepaid service to post paid.Please organize to send your local person for same ASAP or call me immediatly.

Mob no [protected]

J.K.Raghav
A-148 Bhagat Singh Colony Bhiwadi
Distt Alwar Rajasthan
301019
Mail ID jk.[protected]@siegwek.com

Hi Iam ur customer since from 4 years, but first time i felt this is worst service from ur side, on 22/03/2009, i have lost my mobile in Office, but i am not sure that i will get that mobile, so i called ur customer care executive for blocking my sim, since if it has gone to wrong person & if it is misused then i will be into trouble, but ur executive by name Solomon in night shift on monday at 8.30 or 8.45 he responded me very badly, he was telling me that i have to go for dealer by taking the FIR copy from station, being a girl i cant go at 8.30 or 9 o clock for a police station & more over the dealers they wont accept any complaint Or request after 8.30, i asked him to block but he responded that iam talking rashly & telling me to mind ur words, upon that i asked him talking my person details plse block my sim, but he was telling me that other persons may also collect ur details & they might also tell to block, but tell me what identification u people maintain for the customers, if there is no secrecy is maintain then why u people maintain it, being a airtel customer care executive we have maintain such a good relationship & maintaining secrecy of customer details is also one of the objective of each & every Organisation, but that is not maintained by u People & secondly i told that executive to transfer the call to one o[censored]r supervisor, he told me that he wont transfer & upon that he is telling me that it is his own wish, is this a way u people give customer service, & thirdly the person who is calling that he has lost his mobile to block the sim, & u people or not blocking it immediately the person is already in a bad position by losting his valuable mobile u people wants so many rules & regulations to be followed in the mid night, plse for god sake dont trouble the customer in the name of customer service, & i want that executive to be questioned by today & give him good training that how to behave with the customers.

Dear Sir/Madam,


On 01st of June 2009, I raised the complaint for my number [protected] regarding Excess Charge of Rs. 99 of GPRS service without my consent. Please credit 99 Rs.in my above said Number. An early action in this regard will be highly appreciated.

Thanking you

who is this number of [protected]

i m deepak sharma...my postpaid vodafone number is [protected]...i m not using this number before two months, but the bill is coming every month...how can i closed my this number

very good services network is supper

my network in vodafone

mobile number : [protected]

VODAFONE SUCKS!! They ARE THE BIGGEST LOSERS IN THIS WORLD ! n pathetic service providers! I just wanna SUE THEM FOR DEDUCTING MY MONEY FOR NO REASONS! BLOODY MONEY SUCKERS! SUCKING MONEY OUT OF PEOPLE IN ALL WAYS POSSIBLE!

My prepaid mob no [protected]

SIM card No 89911 [protected].

It is not active since last 3 weeks. No outgoing/ incoming calls are possible.

I submitted fresh address proof & photo to Vodafone service centre in sai communication, AP twice . Last time, Miss Neha took my complaint on 25 Mar. She told it would be resolvd in 2 days.
No progress so far till 25 Mar 09
PLEASE RESOLVE THIS ISSUE

mo [protected] vid ripot

My prepaid mob no [protected]

Dear Sir,

Sub: blocking of sim card.
I G.subrahmanyam taken a prepaid mobile & sim card, in offer .model #: Vodafone 125 baring mobile #:[protected], sim #:[protected], IMEI #: [protected] My sim card is blocked due to not in use. I want to reactivate my sim card. So please kindly tell the process. Please reply as soon as possible.
Thanking you,

Yours sincerely
G.subrahmanyam
mr.[protected]@yahoo.co.in

My vodafone sim bolcked since 8 months I Want my sim Number [protected]

hai
I recharged an amount of 180 Rupees by mistake through online.
But i dont know what is the offer on 180 ruppess present.
Is there any chance to get back my amount.
If not possible could you please give the information regarding 180 RC offer.

Thanks & Regards,
Kalyan M

dear sir

my mobile number [protected] which was purchased the sim on january 2009 at Nizamabad . I submitted the all related documents in but one o[censored]nknown person ([protected]) freequently calling for mobile theften on five months back. That person telling the same number which he had earlier irritating & distrubing the my time kindly advise what to do now.

My sim No .[protected]

kindly guide and avoid this type of services.

thanking you

M govardhan
State Bank of Hyderabad
Regional office
Nizamabad

Need the details of the billing payment centre at nizamabad

dear sir
i getting some threaten calls form [protected] can u pls provide me some details of this number this is vodafone number of rajasthan

sir i getting continously msd calls from an unknown number
plz tell me how to know the name of that person who is calling me cont.

Dear Sir, 31.08.2009
my mobile number [protected] which was purchased the sim on April 2009 at Kolkata. I submitted the all related documents in but two o[censored]nknown persons ([protected] & [protected]) freequently calling for mobile theften on two months back. That person telling the same number which he had earlier irritating & distrubing the my time kindly advise what to do now.

My SIM Card No .[protected]

kindly guide and avoid this type of services.

thanking you

Pradip Kumar Paul
Badra, Italgacha,
Kolkata - 700 079

Vodafone — Unknown calls threatening calls

I have been receiving calls from the mobile number [protected] for the past one week. Whenever i pick the call the person on the other side uses filthy language and asks who is speaking from this side. When i tell him that it is he who has called and ask him whom he wants to speak to, he uses filthy language and also threatens me saying i know your number, now see what happens. I have also warned him stating that I will be going to lodge a complaint for such calls, for which too he threatens saying 'Now i[censored] go to complaint, come here directly or i will come there and ruin everything'. I donot want any such disturbance, cos i donot even know who this person is. He has been disturbing, saying it is some lodge he is calling from. Please help stop this and take formal action

Please provide me the name & address of the vodafone number-[protected]

[protected] please send me the number detail address & name

[protected] I want a details and address of the above vodafone number. please mail me fast.

its very urgent pls mail me soon as possible with in a second u can about the number of [protected]

Hi,

Please provide me the name & address of the vodafone number- [protected]

Hi,

Please provide me the name & address of the vodafone number- [protected]

Please give me the Name and address of Voda fone No.[protected].It is very urgent.

hi,

My name is sanjana please if you could help the address to this number it will be helpful to me..

Please get back to me fast i nedd the address very badly

The number is [protected]..

thanks and regards,
Sanjana Vinay.

Hi,

Please provide me the name & address of the vodafone number- [protected]
thanks and regards,
viswanath

Please provide me the name & address of the vodafone number [protected]
waiting to hear from you soon

thanks and regards
srikanth goud

Please provide me the name & address of the vodafone number [protected]its vry urgent.
waiting for ur reply...thanx.

Please provide me the name & address of the vodafone number [protected] its vry urgent.
waiting for ur reply...thanx.

[protected]

Please provide me the name & address of the vodafone number [protected] its vry urgent.
waiting for ur reply...thanx.

Please provide me the name & address of the vodafone number [protected] its vry urgent.
waiting for ur reply...thanx.

please provide me the name, address, residence nop and other no of vodafone mobile no [protected].waiting for your reply.

plz give me name & address of [protected].

please provide me details like name and address of of [protected].very urgent.thank u..

please i need name & address of this num [protected]

tell me address of [protected]

Please provide me Name and Address of the Mobile No. [protected]

Vodafone — I Nedd name & address

Dear Sir,

I'm Koteshwar Rao Goraka and i want name and address below phone no.

[protected]

Reg,
Koteshwar Rao

Vodafone — Nasty calls

Dear Sir,

From past 10 days my sister is recieving innumerable nasty calls from one Hyderabad Vodafone number [protected]. One Bengali guy is calling from this number throughout the whole day and night and continuously telling very nasty and slang words. We already placed one complain to police. Police has started their investigation also. I personally request you to track the number and let me know as soon as possible. This kind of mentally sick person needs serious punishment. I want your help in this regard.

Thanking you in advance
Ramshankar Datta

vodafone cellular — Nasty calls/Two subscribers at the same address

Since last few days, we are getting nasty calls from [protected].

Same thing happened earlier with another no., when we informed the police also.

Obviously, Vodafone gives out connections indiscriminatingly without any verification.

Proof of this is the fact I get the bill of Vodafone no:[protected].
There is no such person by the name Anshuman Das at my address.

The irony is that my wife receives bills at the same address for the Vodafone no that shes is getting nasty calls on.

vodafone cellular — about cutting of balance for non activated caller tune services

I have checked my balance showing in minus after having chat with customer care unable to help me by saying just recharge for RS 50 otherwise incoming service will be disabled plz plz help me high



thank you

vodafone cellular — Mobile draw - Id orange

Hi,
I have received mail of winning some 750, 000 british pounds in this years orange mobile draw & to contact Rev. Simon on orangelive live.com. the sender's name mentions idorange. i tried to get through this site but never got through. Is this for real or is this some kind of joke? i have read about a few more folks getting the same mail.

Now what ??
Now I want to claim For My amount .Plz Let me know the Status As soon as Possible..
thank you.
hope u will give winning prize as early as possible!!!
cell no.0091-[protected]

wonderfull joke

please block my SIM NO IS [protected]

Hi i am swapna goud working for bank of america these days i am receiving a bull calls form vodafone number [protected] and when ever i call to this number it is unavailable and if i should get any calls from this number i will sue the owner of this number and i will sue your complete vodafone company. Make sure that i should not get any calls form thsi number.........................


oresle i will compalint to INDIAN PENAL COURT....

Dear sir,

Pls note that I m a Vodafone Prepaid Customer from Newdelhi . My phone no is [protected] I have checked my balance showing in minus balance amount .Why are you cutting the amount and which purpose. I don't understand. Please stop deducting balance from phone.

Please do the needful

thanks with regards,

tresabenny

Vodafone — CUSTOMER CARE OFFICERS IS NOT GIVE THE SATISFIED

HELLO SIR LAST 1 MONTH MY NUMBER [protected] HAVE A NETWORK PROBLEM. I WILL COMPLAINT TO THE TAMILNADU VODAFONE CUSTOMER CARE. BUT TILL NOW IS NOT CLEARED IN MY NETWORK PROBLEM. SO PLEASE KINDLY HELP WITH ME PLEASE.

Vodafone — Non-satisfied of messages

Hi,

As Iam not satisfied for sending sms counts, I want to surrund my number [protected] .So please deactivate this line from 19/02/2009. Please do the needfull regarding this.


Thanks,

Deepa

Dear sir,

Kindly stop ur Display sms imdly. It comes offently and very iritating. My cell no [protected].

Thanking you

Regards
M.saravanan

To
The Zonal Manager,
Vodafone Telecommunications,
Sub: Delay in refund the security of 10000/-
Respected sir,
On The demand of the company " man We made the draft of the security of Rs10000/-
of draft no 642230 on dated[protected] in Sangrur Central Co -operative bank Ltd in favour of Hutch _isson Essar South Ltd Payable at CHANDIGARH for the HUTCH _Tele Shop At dhuri. we send our whole papper for the refund of the of security to Mr PARMINDER SAINI . But till today he never consider
the case seriously, and never refund the security of 10000/- . we alwayes request to solve the problem
but root behavior and irresponsible duty .
We know the good will of the company in the whole world, hope ypu will consider the case because we clear all our account and no credit in favour o[censored]s .
thanks for the better co operation and better response from the esteemed company, which is popular in the whole world.
NOTE; WE HAVE STOPPED THE DEALING .
SANJAY KUMAR
SHELLY COMMUNICATIONS.
KRANTI CHOWK, DHURI -148024
( DIST SANGRUR )
MOBILE NO[protected]
[protected]
CONTACT PERSON ; ASHOK BHANDARI
MOBILE NO[protected]

Dear Sir,


I have madical insurence from your company through RMP Infotec Pvt Ltd.My Policy no is

FGH-H[protected] .

This policy is valid till 9 Sep.2009.

I need to know that can i continued with this policy, if yes, can i get any benifit of sinorty.

Pl. reply Soon.

Thanks

I am Sanjay kumar one of the customer of "Vodafone" having a mobile number-[protected] suffering from the worse services just because o[censored]seless "Customer care .

hi
sir
this is Mr.Ramana AM THE CUSTOMER OF VODAFONE HAVING MOBILE NUMBER ( [protected]) i would like to give one complaint about vodafne that am receiving waste calls from vodafone customer care services and i would never like to receive those kind of calls
from VODAFONE ...AM GETTING IRRITATED FROM THOSE KIND OF CALLS SO it is my kind request that please kindly keep my number at "DO NOT CALL LIST"
if again the una wanted calls proceed i will proceed through the furthuer...

My Self Arun Sharma My Vodafone NO. is [protected], its my first bad experience wid vodafone i fatup very much to hold dis card, i m not understand why vodafone do this to me.I call my brother out of india i;e WEST AFRICA charges of bw 9 and 10 for my old number that is [protected] for last month (MAY) . U can also check this...but my new number u charge 15 rupees how its possible...i call customer again and again but they also charge for dis 5 rupees extra, i dont know WHAT A HELL IS GOING IN VODAFONE>>>> I having a three vodafone connection include this...in which one is postpaid ...i stop my two prepaid connection i[censored] r not able to solve my problem And i never purchased vodafon sim card And also not suggest to any one...VERY
BAD EXPERIENCE WID VODAFONE...I REQUEST TO SOLVE MY PROBLEM LAST TIME...I CALL VODAFONE CUSTOMER CARE AGAIN AND AGAIN FOR DIS THEY NOT GIVEN ANY RESPONCE FOR THIS AND THEY ALSO CHARGED FIVE RUPEES EXTRA CHARGE ...ITS TOOMUCH

The customer care department MUMBAI is either picked from slums or they have been trained to deliberately keep on wasting the time of the consumer by transferring the call to other executives instead of the one who will address the solution, then putting in a long hold, asking for various details for even small queries (as if we have done a crime), using cliche dialogues "Sorry for the inconvenience will definitely help you" and they don't help us but complicate the matters, consume our time and money as well.. the most pathetic service and their nodal officer too seems to be sleeping. I will switch to a new number now..

--- On Thu, 26/5/11, [protected]@yahoo.co.in <[protected]@yahoo.co.in> wrote:

> From: [protected]@yahoo.co.in <[protected]@yahoo.co.in>
> Subject: Complain
> To: "vodafonecare.[protected]@vodafone.com" <vodafonecare.[protected]@vodafone.com>
> Cc: "[protected]@gmail.com" <[protected]@gmail.com>
> Date: Thursday, 26 May, 2011, 8:38 AM
> Sirs,
> This is to inform you that I am using your network from the
> day it has been launched in Rourkela.I was quite happy with
> your service.
>
> Previously I was using your free sms pack for Rs.34 but
> your plan has been changed and your 'free sms pack has been
> stopped.
>
> Now time has been changed and as you know that mobile
> portability has been launched so finally I decided to switch
> over to other network in which i will get free sms pack for
> one month.
>
> On friday that is 20/05/11, i send sms for port numbr.I got
> it immediately but on the same we got a call from your
> Bhubaneswar office a kady named kabita called us and asked
> me about the reason for changing other network and i told
> her the same reason.Then she requested that plz do not
> change the network and I shall provide you a free sms of
> 6000 for 90days which will be absolutely free and it
> will be activated within 48hrs.On Monday when ur sms
> pack was not activated then i have lodged a complain in 198
> as we dont have the number of Bbsr office.Ur customercare
> has told me that we will let u know about the status latest
> by today evening but'no action has been taken by
> yourcustomarcare again i have lodged a complain on tuesday
> but the same reply i have received and till now no action
> has been taken from ur customercare.
>
> Now hope u must have understood what type of service is
> provided by your customercare.
>
> Anyways now i finally decided to change network for your
> worst service hope u people wiill try to improve ur
> service.
>
> Regards,
> Nisha Agarwal
> [protected]
>
> Sent from my Nokia phone

Hai

Its Ramya . I have Vodafone number ( [protected] ) . one week before my number was blocked due to not payment of mobile number. but three days( 12.07.2011 ) before i ll pay my mobile bill sum of 1500/-..still number they not active my number its very horrible. i was not expect this type of service. yesterday ( 13.07.2011 ) i was trying your customer care more than 15 times but there is no proper response. Receipt no : AB 100265. Collected by Mr. Sathish.

hai
i am mukesh shah my mobile no [protected], sir when i call of customer care at (198), for purpose of network complain, my call is disconnected by customer care executive, my complain is 3G network dose not come into my area ( my area is south delhi ) pin code 110062

This is with regret and deep heart that we need to inform you about our dis-appointment, dis-satisfaction and loss of peace occurring because of your offices unjust, unkind and unpleasant services provided to us whom you term as your valuable customer but have dealt with as some kind of financial thief or criminal.

Please note that the issue that our side is not about payment. We assure you that your due payment will be made very soon after you respond timely to our following queries:

1 Why did your offices didn't inform us clearly enough that during international roaming even if our mail I.D. remained unknowingly open, we will charges tremendously ?

2 Why was our privacy dishonored by inquiring our profile through our family members instead of inquiring us directly ?
Why was our status ridiculed in the name of inquiry in front of family members ?
Why was our private cell number passed without our permission to our family member ?

3 Why was our Vodafone cell no was locked for usage on 26th June 2012 when payment due date was 06th June 2012 when payment due date was 06th July 2012 ?
If our balance went above the limitation then also was it not possible for your offices to call me before locking our number when we had to suddenly travel to rajasthan to visit our
Uncle who at that time was seriously sick and ultimately demised on 2nd July 2012 ?

Kindly respond to our queries as soon as possible and help us to feel secure about our privacy, our profile, our called details, our sms details and our general profile which right
now because of your in human approach are under severe threat.


Thanking you,


Your's truly,




Ajay Kumar Huria

Vodafone Cell No. [protected]


Aviraj Hyundai Authorised H.M.I.L H.A.S.C

Simran Automobiles Authorised 'A' Grade Maruti M.A.S.S

Hi Team, 25 Nov 2012
This is Srikanth Chary: [protected] holding a Genpact CUG Number
Email: [protected]@rediffmail.com
My worst experience began with Vodafone when I firstly activated my mobile connected services on my existing number. After making a request to activate it I realized its too costly as compared to the another connections (Airtel,IDEA), Vodafone follows a procedure to activate or deactivate the services but they won’t even send a bill to the mailing address we have taken the initiative every month and we are paying the bill as of now also we have cleared the total bill on 19 nov 2012 but still your one of the VFS agency person Mr. Divyakanth: [protected] came and spoiling our reputation near our house, they are just behaving harsh I need a detailed explanation on this matter.
1. Why the bill is not getting to our Mailing address???
2. Why should we take an initiative to pay the bill why can’t you remind???
3. For what reason the costumer care executives are working for?????
4. Even after paying the bill why my services are not getting activated???
5. In a month maximum my outgoing will be bared???
6. If your service is like this why should I prefer???
7. It is a CUG Number but still I get the normal bill like others is this the way u send the normal bill to the CUG user???
8. Why the data base is not updated after paying the bill on 19 NOV 2012???
9. Why the agency people DIVYAKANTH: [protected] are demanding like local Rowdies by coming to the house after paying the bill???
I paid my bill on 19 Nov 2012 time: 07:50:59PM
Agency address: VFS , SR Nagar, Hyderabad
Agency manager contact number: [protected]
Batch ID: 607
Kioskid :1
Transaction ID No:[protected]
Transaction type: bill payment by cash
Vodafone number:[protected]
Amount paid:1400

If this is the way you treat the costumers??????????????????

one of my family member has received frequent miss call and messages from vodafone number [protected]. i feel little bit of harrasment. I just want
to know the detail name and address of the owner of this number soon as possible.
Please donot take any action against this number, just send me the name & address to my e-mail address if possible.

Your co-operation will be highly oblized.

Thanking you.