Vodafone India Complaints & Reviews

Respected Sir,

I am prepaid customer of vodafone connection. I want the details from Feb 09 to till March about the incoming & outgoing call details. My Vodafone predpaid card no is [protected].

Kindly give me the detail as early as possible.

With Regards.

incoming calls to my number-[protected] were barred on 16 march due to verification reasons but now even after submitting my identity proof on 25 march my outgoing calls were barred on 27 march and still calls are barred and when i talk to customer care MR.SANDEEP SINGH (at 10.30a.m at [protected]) misbehaved and talked rudely instead of clarifying the situtation.
So its a genuine recquest to you to please duely consider this situaion and restart my number as soon as possible and imroove employees behaviour.

i have an old number of vodafone [protected]( not activated since last 2 years approx ) which was the add on connection on my main no. [protected] witch is with me since last 10 years approx. there was some problem on my add on connection. without information vodafone changed the plan and raised the bill accordingly. i complaint for the same but no result. today vodafone stop the services of my main no also without any information. when i called at their customer service center and had a word with geeta bhatia told me that the services are disconnected due to the outstanding bill of my add on connection. when i asked that have u inform me for the same before disconnecting the services she said no there was not any information given to me as per system.

pls look into the matter ASAP

thanx
vivek kalia

SIR/MAM
I CUSTUMER OF VODAFONE SINCE 5 YEARS.SINCE 20 MARCH THERE IS SO MANY PROBLEMS, I HAVE MAILED 3 TIMES BUT NO RESPONSE FROM YOU .
PROBLEMM ARE THAT WHENEVER I M CALLING THE DISPLAY IS SHOWING ERROR IN NETWORK CONNECTION. ANS SMS ARE NOT GOING AT INSTANT AS BEFORE 20 MARCH. & WHEN ANY BODY CALLING ME THEN THE CALLING KEY BECOMES HANG OR UNRESPONDING.
MY NUMBER IS [protected]
EMAIL ID IS [protected]@YAHOO.CO.IN

i purchased a no from vashi station vodafone store no is [protected] due to some problem wrong address was mentioned in my form & line was temporarly disconnected after kowing this i went to the store & submitted all required documents again at the store on 19th march but till date the address has not been updated & i hv visited the store more than 7 times due to there carelessness i have to suffer more thn 2 times my lines were disconnected because of this reason kindly help i m fed up of this.

Respected Sir /Mem Vodafone is a really third class companey, they should not take care any custemer value, i am kishore Ku.Naik purchase sim from Raipur(Chattishgarh) and now live in Raipur
i am a employe after two month of my puchasing, one day inquery form vodafone. and with out any information given to me they Block my sim.i face a great problem.and cunsulte with CS Care they demand submit ur all document to retiler or in Vodafone store, first submit at Vodafone Retailor but they can not do any thing, after that i went to Vodafone store and re-submit my document on 23.03.09 and they promised me to active my sim with in One or Two working days but till yet they not active, when i call to CS care they said it is Active in Raipur Store, when i call store they always said we hade done all our work but CS care dont active .even CS care tell that You didnot submit any Document have u any prove, they use very rough word to me . I request all of you u never trust this Companey and indian Court take strict action to companey and block thier license and authority. Please repley me following problem where i go, what i do i did not know, such we custemer have no any right or Value ?

Hello.
I am a vodafone user and my number is [protected]...
Today i.e., 25th march, i got a missed call from my own number that to twice...
and when i called to customer care they said, it is highly impossible and they never heard of it...
Later i told them to transfer my call to technical dept. and they said me to give a police complaint and only they will take the action...
I am worried whether someone is hacking my details...?
So i request higher authorities of vodafone to take appropriate action on this...
My Yahoo id is [protected]@yahoo.co.in and My Gmail id is kbc.[protected]@gmail.com

can you give me detais o[censored]ser & mobile number of this number "[protected]" please send me the details of this mobile .this mobile bank icci bank throw cheating me
number on my e-mail address. i am waiting for your reply
reply as early as possible...

Respected Sir,
As i saw advertise( jago grahak jago) on television it saws that the customer can change his/her network provider without changing his/her mobile number. suppose i like to switch to Idea from Vodafone with my current number so as i talk with customer care they informed me that type of service not available so what is the right thing we have to belive weather that type of service available or not. even you also can check with vodafone customer care. please update me for this issue.


Regards,
Vimal.

I have two Vodafone prepaid Numbers. I had such a bad experience from the customer care services of Vodafone prepaid unit that i never faced in the past.

In my Mobile Number [protected] caller tunes got activated itself and all my balance got reduced to negative. If there was not sufficient balance in my account then how come the services got activated itselft reducing my balance to negative. Now I cannot make a call to anywhere nor I get help from customer care of Vodafone prepaid . In past 15 days of continuous dialing of customercare numbers only I could contact to the IVR only. Such a bad service. Please reverse all my debits or I wont have any options other than to move to the consumer courts. Though this is a very small amount but still It will be in favour of the thousands of such victims.

In my 2nd prepaid Number [protected]. the same story repeated here as well. The caller tunes got activated itself reducing my balance to zero and upon request it got deactivated but the balance never credited to my account. The next day I had no option other than to recharge the account and I had a top up of Rs. 150 which was confirmed to me through SMS but to my surprise my balance reduced to mere Rs. 44 immediately after recharge I didnt make even a single call . whats happening I could not understand and I am still not able to talk to any customer care of Vodafone Prepaid (punjab circle).Such a POOR CUSTOMER SUPPORT. I will surrender my postpaid connection mentioned below([protected]) as well. Please help otherwise I will certainly move to the consumer courts. This is purely looting or cheating of the consumers.

Best regards
Subodh Kumar Sharma
[protected]

Dear Sir,

I first tell to this company for stop GPRS system from my phone. I meet to Mr. Vijay, company's representative at Century Bazar, Prabhadevi. But instead of stopping my GPRS system only, My outgoning is also stopped. I tell my problem to Mr. Shubhash Verma. I also meet Miss Neeta for same purpose at Fort Office. After several reminder and meeting to several represntative, till date no action has been taken by this company. No response is given by this company.I facing this problem from last 5 days. My Mobile No. is - [protected].

My cell no [protected], & it is asking for PUK no & PIN no.

Pls advise urgently .

Regds
Jitendra

To,
The Managing Director
Vodafone Service

Sir,
This is for your information that my vodafone postpaid number is [protected], Name: Milan Sarkar, Address: Vill-Bundhaipara, (Near Raniswar Prathamik School, P.O-Goaljan, Dist- Murshidabad, (W.B), Pin-742188. I have not received any bill or no bill is delivered to my address for consequtive 3(Three) months. Though I have complained every month over telephone to your customer care service (111).

Please inform me the current status of billing; otherwise it will be impossible for me to clear the bill. It is also noted that no late fine should be charged to me, as it is not the fault of mine.

Thanking you

MILAN SARKAR

Contact: [protected], [protected]