Vodafone India Complaints & Reviews

dear sir

my mobile number [protected] which was purchased the sim on january 2009 at Nizamabad . I submitted the all related documents in but one o[censored]nknown person ([protected]) freequently calling for mobile theften on five months back. That person telling the same number which he had earlier irritating & distrubing the my time kindly advise what to do now.

My sim No .[protected]

kindly guide and avoid this type of services.

thanking you

M govardhan
State Bank of Hyderabad
Regional office
Nizamabad

Need the details of the billing payment centre at nizamabad

dear sir
i getting some threaten calls form [protected] can u pls provide me some details of this number this is vodafone number of rajasthan

sir i getting continously msd calls from an unknown number
plz tell me how to know the name of that person who is calling me cont.

Dear Sir, 31.08.2009
my mobile number [protected] which was purchased the sim on April 2009 at Kolkata. I submitted the all related documents in but two o[censored]nknown persons ([protected] & [protected]) freequently calling for mobile theften on two months back. That person telling the same number which he had earlier irritating & distrubing the my time kindly advise what to do now.

My SIM Card No .[protected]

kindly guide and avoid this type of services.

thanking you

Pradip Kumar Paul
Badra, Italgacha,
Kolkata - 700 079

Vodafone — Unknown calls threatening calls

I have been receiving calls from the mobile number [protected] for the past one week. Whenever i pick the call the person on the other side uses filthy language and asks who is speaking from this side. When i tell him that it is he who has called and ask him whom he wants to speak to, he uses filthy language and also threatens me saying i know your number, now see what happens. I have also warned him stating that I will be going to lodge a complaint for such calls, for which too he threatens saying 'Now i[censored] go to complaint, come here directly or i will come there and ruin everything'. I donot want any such disturbance, cos i donot even know who this person is. He has been disturbing, saying it is some lodge he is calling from. Please help stop this and take formal action

Please provide me the name & address of the vodafone number-[protected]

[protected] please send me the number detail address & name

[protected] I want a details and address of the above vodafone number. please mail me fast.

its very urgent pls mail me soon as possible with in a second u can about the number of [protected]

Hi,

Please provide me the name & address of the vodafone number- [protected]

Hi,

Please provide me the name & address of the vodafone number- [protected]

Please give me the Name and address of Voda fone No.[protected].It is very urgent.

hi,

My name is sanjana please if you could help the address to this number it will be helpful to me..

Please get back to me fast i nedd the address very badly

The number is [protected]..

thanks and regards,
Sanjana Vinay.

Hi,

Please provide me the name & address of the vodafone number- [protected]
thanks and regards,
viswanath

Please provide me the name & address of the vodafone number [protected]
waiting to hear from you soon

thanks and regards
srikanth goud

Please provide me the name & address of the vodafone number [protected]its vry urgent.
waiting for ur reply...thanx.

Please provide me the name & address of the vodafone number [protected] its vry urgent.
waiting for ur reply...thanx.

[protected]

Please provide me the name & address of the vodafone number [protected] its vry urgent.
waiting for ur reply...thanx.

Please provide me the name & address of the vodafone number [protected] its vry urgent.
waiting for ur reply...thanx.

please provide me the name, address, residence nop and other no of vodafone mobile no [protected].waiting for your reply.

plz give me name & address of [protected].

please provide me details like name and address of of [protected].very urgent.thank u..

please i need name & address of this num [protected]

tell me address of [protected]

Please provide me Name and Address of the Mobile No. [protected]

Vodafone — I Nedd name & address

Dear Sir,

I'm Koteshwar Rao Goraka and i want name and address below phone no.

[protected]

Reg,
Koteshwar Rao

Vodafone — Nasty calls

Dear Sir,

From past 10 days my sister is recieving innumerable nasty calls from one Hyderabad Vodafone number [protected]. One Bengali guy is calling from this number throughout the whole day and night and continuously telling very nasty and slang words. We already placed one complain to police. Police has started their investigation also. I personally request you to track the number and let me know as soon as possible. This kind of mentally sick person needs serious punishment. I want your help in this regard.

Thanking you in advance
Ramshankar Datta

vodafone cellular — Nasty calls/Two subscribers at the same address

Since last few days, we are getting nasty calls from [protected].

Same thing happened earlier with another no., when we informed the police also.

Obviously, Vodafone gives out connections indiscriminatingly without any verification.

Proof of this is the fact I get the bill of Vodafone no:[protected].
There is no such person by the name Anshuman Das at my address.

The irony is that my wife receives bills at the same address for the Vodafone no that shes is getting nasty calls on.

vodafone cellular — about cutting of balance for non activated caller tune services

I have checked my balance showing in minus after having chat with customer care unable to help me by saying just recharge for RS 50 otherwise incoming service will be disabled plz plz help me high



thank you

vodafone cellular — Mobile draw - Id orange

Hi,
I have received mail of winning some 750, 000 british pounds in this years orange mobile draw & to contact Rev. Simon on orangelive live.com. the sender's name mentions idorange. i tried to get through this site but never got through. Is this for real or is this some kind of joke? i have read about a few more folks getting the same mail.

Now what ??
Now I want to claim For My amount .Plz Let me know the Status As soon as Possible..
thank you.
hope u will give winning prize as early as possible!!!
cell no.0091-[protected]

wonderfull joke

please block my SIM NO IS [protected]

Hi i am swapna goud working for bank of america these days i am receiving a bull calls form vodafone number [protected] and when ever i call to this number it is unavailable and if i should get any calls from this number i will sue the owner of this number and i will sue your complete vodafone company. Make sure that i should not get any calls form thsi number.........................


oresle i will compalint to INDIAN PENAL COURT....

Dear sir,

Pls note that I m a Vodafone Prepaid Customer from Newdelhi . My phone no is [protected] I have checked my balance showing in minus balance amount .Why are you cutting the amount and which purpose. I don't understand. Please stop deducting balance from phone.

Please do the needful

thanks with regards,

tresabenny

Vodafone — CUSTOMER CARE OFFICERS IS NOT GIVE THE SATISFIED

HELLO SIR LAST 1 MONTH MY NUMBER [protected] HAVE A NETWORK PROBLEM. I WILL COMPLAINT TO THE TAMILNADU VODAFONE CUSTOMER CARE. BUT TILL NOW IS NOT CLEARED IN MY NETWORK PROBLEM. SO PLEASE KINDLY HELP WITH ME PLEASE.

Vodafone — Non-satisfied of messages

Hi,

As Iam not satisfied for sending sms counts, I want to surrund my number [protected] .So please deactivate this line from 19/02/2009. Please do the needfull regarding this.


Thanks,

Deepa

Dear sir,

Kindly stop ur Display sms imdly. It comes offently and very iritating. My cell no [protected].

Thanking you

Regards
M.saravanan

To
The Zonal Manager,
Vodafone Telecommunications,
Sub: Delay in refund the security of 10000/-
Respected sir,
On The demand of the company " man We made the draft of the security of Rs10000/-
of draft no 642230 on dated[protected] in Sangrur Central Co -operative bank Ltd in favour of Hutch _isson Essar South Ltd Payable at CHANDIGARH for the HUTCH _Tele Shop At dhuri. we send our whole papper for the refund of the of security to Mr PARMINDER SAINI . But till today he never consider
the case seriously, and never refund the security of 10000/- . we alwayes request to solve the problem
but root behavior and irresponsible duty .
We know the good will of the company in the whole world, hope ypu will consider the case because we clear all our account and no credit in favour o[censored]s .
thanks for the better co operation and better response from the esteemed company, which is popular in the whole world.
NOTE; WE HAVE STOPPED THE DEALING .
SANJAY KUMAR
SHELLY COMMUNICATIONS.
KRANTI CHOWK, DHURI -148024
( DIST SANGRUR )
MOBILE NO[protected]
[protected]
CONTACT PERSON ; ASHOK BHANDARI
MOBILE NO[protected]

Dear Sir,


I have madical insurence from your company through RMP Infotec Pvt Ltd.My Policy no is

FGH-H[protected] .

This policy is valid till 9 Sep.2009.

I need to know that can i continued with this policy, if yes, can i get any benifit of sinorty.

Pl. reply Soon.

Thanks

I am Sanjay kumar one of the customer of "Vodafone" having a mobile number-[protected] suffering from the worse services just because o[censored]seless "Customer care .

hi
sir
this is Mr.Ramana AM THE CUSTOMER OF VODAFONE HAVING MOBILE NUMBER ( [protected]) i would like to give one complaint about vodafne that am receiving waste calls from vodafone customer care services and i would never like to receive those kind of calls
from VODAFONE ...AM GETTING IRRITATED FROM THOSE KIND OF CALLS SO it is my kind request that please kindly keep my number at "DO NOT CALL LIST"
if again the una wanted calls proceed i will proceed through the furthuer...

My Self Arun Sharma My Vodafone NO. is [protected], its my first bad experience wid vodafone i fatup very much to hold dis card, i m not understand why vodafone do this to me.I call my brother out of india i;e WEST AFRICA charges of bw 9 and 10 for my old number that is [protected] for last month (MAY) . U can also check this...but my new number u charge 15 rupees how its possible...i call customer again and again but they also charge for dis 5 rupees extra, i dont know WHAT A HELL IS GOING IN VODAFONE>>>> I having a three vodafone connection include this...in which one is postpaid ...i stop my two prepaid connection i[censored] r not able to solve my problem And i never purchased vodafon sim card And also not suggest to any one...VERY
BAD EXPERIENCE WID VODAFONE...I REQUEST TO SOLVE MY PROBLEM LAST TIME...I CALL VODAFONE CUSTOMER CARE AGAIN AND AGAIN FOR DIS THEY NOT GIVEN ANY RESPONCE FOR THIS AND THEY ALSO CHARGED FIVE RUPEES EXTRA CHARGE ...ITS TOOMUCH

The customer care department MUMBAI is either picked from slums or they have been trained to deliberately keep on wasting the time of the consumer by transferring the call to other executives instead of the one who will address the solution, then putting in a long hold, asking for various details for even small queries (as if we have done a crime), using cliche dialogues "Sorry for the inconvenience will definitely help you" and they don't help us but complicate the matters, consume our time and money as well.. the most pathetic service and their nodal officer too seems to be sleeping. I will switch to a new number now..

--- On Thu, 26/5/11, [protected]@yahoo.co.in <[protected]@yahoo.co.in> wrote:

> From: [protected]@yahoo.co.in <[protected]@yahoo.co.in>
> Subject: Complain
> To: "vodafonecare.[protected]@vodafone.com" <vodafonecare.[protected]@vodafone.com>
> Cc: "[protected]@gmail.com" <[protected]@gmail.com>
> Date: Thursday, 26 May, 2011, 8:38 AM
> Sirs,
> This is to inform you that I am using your network from the
> day it has been launched in Rourkela.I was quite happy with
> your service.
>
> Previously I was using your free sms pack for Rs.34 but
> your plan has been changed and your 'free sms pack has been
> stopped.
>
> Now time has been changed and as you know that mobile
> portability has been launched so finally I decided to switch
> over to other network in which i will get free sms pack for
> one month.
>
> On friday that is 20/05/11, i send sms for port numbr.I got
> it immediately but on the same we got a call from your
> Bhubaneswar office a kady named kabita called us and asked
> me about the reason for changing other network and i told
> her the same reason.Then she requested that plz do not
> change the network and I shall provide you a free sms of
> 6000 for 90days which will be absolutely free and it
> will be activated within 48hrs.On Monday when ur sms
> pack was not activated then i have lodged a complain in 198
> as we dont have the number of Bbsr office.Ur customercare
> has told me that we will let u know about the status latest
> by today evening but'no action has been taken by
> yourcustomarcare again i have lodged a complain on tuesday
> but the same reply i have received and till now no action
> has been taken from ur customercare.
>
> Now hope u must have understood what type of service is
> provided by your customercare.
>
> Anyways now i finally decided to change network for your
> worst service hope u people wiill try to improve ur
> service.
>
> Regards,
> Nisha Agarwal
> [protected]
>
> Sent from my Nokia phone

Hai

Its Ramya . I have Vodafone number ( [protected] ) . one week before my number was blocked due to not payment of mobile number. but three days( 12.07.2011 ) before i ll pay my mobile bill sum of 1500/-..still number they not active my number its very horrible. i was not expect this type of service. yesterday ( 13.07.2011 ) i was trying your customer care more than 15 times but there is no proper response. Receipt no : AB 100265. Collected by Mr. Sathish.

hai
i am mukesh shah my mobile no [protected], sir when i call of customer care at (198), for purpose of network complain, my call is disconnected by customer care executive, my complain is 3G network dose not come into my area ( my area is south delhi ) pin code 110062

This is with regret and deep heart that we need to inform you about our dis-appointment, dis-satisfaction and loss of peace occurring because of your offices unjust, unkind and unpleasant services provided to us whom you term as your valuable customer but have dealt with as some kind of financial thief or criminal.

Please note that the issue that our side is not about payment. We assure you that your due payment will be made very soon after you respond timely to our following queries:

1 Why did your offices didn't inform us clearly enough that during international roaming even if our mail I.D. remained unknowingly open, we will charges tremendously ?

2 Why was our privacy dishonored by inquiring our profile through our family members instead of inquiring us directly ?
Why was our status ridiculed in the name of inquiry in front of family members ?
Why was our private cell number passed without our permission to our family member ?

3 Why was our Vodafone cell no was locked for usage on 26th June 2012 when payment due date was 06th June 2012 when payment due date was 06th July 2012 ?
If our balance went above the limitation then also was it not possible for your offices to call me before locking our number when we had to suddenly travel to rajasthan to visit our
Uncle who at that time was seriously sick and ultimately demised on 2nd July 2012 ?

Kindly respond to our queries as soon as possible and help us to feel secure about our privacy, our profile, our called details, our sms details and our general profile which right
now because of your in human approach are under severe threat.


Thanking you,


Your's truly,




Ajay Kumar Huria

Vodafone Cell No. [protected]


Aviraj Hyundai Authorised H.M.I.L H.A.S.C

Simran Automobiles Authorised 'A' Grade Maruti M.A.S.S

Hi Team, 25 Nov 2012
This is Srikanth Chary: [protected] holding a Genpact CUG Number
Email: [protected]@rediffmail.com
My worst experience began with Vodafone when I firstly activated my mobile connected services on my existing number. After making a request to activate it I realized its too costly as compared to the another connections (Airtel,IDEA), Vodafone follows a procedure to activate or deactivate the services but they won’t even send a bill to the mailing address we have taken the initiative every month and we are paying the bill as of now also we have cleared the total bill on 19 nov 2012 but still your one of the VFS agency person Mr. Divyakanth: [protected] came and spoiling our reputation near our house, they are just behaving harsh I need a detailed explanation on this matter.
1. Why the bill is not getting to our Mailing address???
2. Why should we take an initiative to pay the bill why can’t you remind???
3. For what reason the costumer care executives are working for?????
4. Even after paying the bill why my services are not getting activated???
5. In a month maximum my outgoing will be bared???
6. If your service is like this why should I prefer???
7. It is a CUG Number but still I get the normal bill like others is this the way u send the normal bill to the CUG user???
8. Why the data base is not updated after paying the bill on 19 NOV 2012???
9. Why the agency people DIVYAKANTH: [protected] are demanding like local Rowdies by coming to the house after paying the bill???
I paid my bill on 19 Nov 2012 time: 07:50:59PM
Agency address: VFS , SR Nagar, Hyderabad
Agency manager contact number: [protected]
Batch ID: 607
Kioskid :1
Transaction ID No:[protected]
Transaction type: bill payment by cash
Vodafone number:[protected]
Amount paid:1400

If this is the way you treat the costumers??????????????????

one of my family member has received frequent miss call and messages from vodafone number [protected]. i feel little bit of harrasment. I just want
to know the detail name and address of the owner of this number soon as possible.
Please donot take any action against this number, just send me the name & address to my e-mail address if possible.

Your co-operation will be highly oblized.

Thanking you.

mohit your sim blocked

my sim is block

i have lost my sim [protected].please block the sim.

i have lost my sim [protected].please block the sim.

Vodafone — customer care reply is worse

i am using vodafone/karnataka circle. the given no for customer care is [protected] after 11.00 pm if i try for some problem ther is no reply or nothing.

so please do favaour for direct customer care officers contact number.

automated reply is not helful for our urgent needs.

i face severe irritation yestday night i was tried there is no proper way to contact that people.

I hold a vodafone connection for the last 4 years and have a premuim custmer as per them. recently, I was away and could not pay their June bill on time. Since, I was away and my india no. was switched the collection people at vodafone treid callingall the numbers from the dial list - till the time they found out my parent's number.Then they called my mother had threatned her to ask your son to pay !!!

I paid the money to them right now - as soon as i landed...
my details : [protected]
receipt # [protected]
amout paid :Rs 6289

Vodafone Karnataka — SMS Charges

Hi folks ...

Did you notice ur vodafone bill. Pls check sms charges applied on 31 Dec 2008, I am using Corp 248 plan, which has provision of 200 sms free every month. For me 1INR/SMS charged on 31 dec. 31 Des doesn't come on notional/state declared holidays.

Hi Sir,

I m getting harrashing cal from collection executive.I m visited 2 vadofone store in Indiranagar Bangalore for this they told me 2 drop d cheque, I deposit it of amt 2459 30th Apr-09.After that also i m receiving d cal.n they visited my res n harrash my wife n used valgur words n threaten her saying we dont need cheque give us cash by evng els i wil come n sit in ur residence.For this reason wil never use vodafone n suggest nt 2 use.they r having wrost customer service. I called 2 they abt this n they said collection manager wil cal back but never neceive d cal.they send collection executive 2 harash my wife as they know she is alome in Residence.Person whoc came his name is Satish n contact num [protected] n V Ravi who call n harash me his num [protected].I m going 2 consumer court for this matter.This is nt d way 2 deal with customer.

Amit
[protected]

worst customer care

I am vinu from bangalore. From the past 1 year am using vodafone mobile connection. Previously i was using so many mobile connection.But this much irresponsible customer care service i didn't see anyware.Today i recharged my moble through online, Form my bank it's debited to vodafone account, but still my mobile is not rechargd.Because of that i was contacted to the customer care.But i got an irresponsible response (from one lady) from there side.The last saturday also i lost my money because of the same problem.

Hi I am a customer fo Vodafone ofr past 2 and half years and never delayed any payments.For past few days one guy from vodafone and asking me to get the bill amount of some other gal.I tried to convice him, i dont know that gal and among 1000s of employees i can't tace that gal and i begged him dont disturb me for someothers due amount.
I have never seen such a worst person, or its more good to say worst customer service of vodafone.
he called me in the night started shouting on me asking for her address, blackmailed me for not finding her address.
the numbers were [protected], [protected]...when asked his name, that was screaming @ me.
Is this way of behaving to customers?.
Is this Your Vodafone POlicy or culture or whatever it is?..

Anyhow i dropped my hutch connectiona and am discouraging everybody in taking vodafone connection...

i want to know the details of this number [protected].will u please send me the full addresss and name to my email.

even 1st sunday of august "friendships" day isnt a holiday still the same problem on tht day too

Hi,

I have recharged for Rs 150 on last week, it was told that I’ll get 30 min V-V free calls, but I did not get the free talk time.
When I enquired same through the customer care executives( Manjunath Chavan) he was very arrogant in answering and he was not given the proper response.
I don’t know how VODAFONE customer care is HAPPY TO HELP their customers.
it is very unethical customer care service. If it maintain the same service it will lose their valuable customers.

Regards,
Kiran Ganapathy.

Hi please display the names of the areas rather than your hopeless advertisements like music tollfree, astro tollfree, prayer tollfree.. We are in fast moving world.. When there are FM stations and other such, no one likes to subscribe thro mobile to listen sings and all.. Please display the locality names like AIT A, Anjana Nagar B, C... that will be helpful to all those are roaming... kindly change that immediately.. today itself.. please.. also your network is getting poor.. during night times calls and messages wont go properly.. often the network varies and suddenly vanishes.. it wont even come for abt 10mins.. this irritates.. We're bangaloreans...

Dear Sir

I am a Vodafone postpaid customer and My no is [protected] (Bangalore) Some days ago I got a call from Vodafone for promotion of BlackBerry-GPRS-Unlimited Free. They told me that if i agree then one person will get in touch with me and show me the setup for GPRS. So far noone has contacted me and I also donot know how to use this service in my Nokia E61i model. But i got an SMS saying that this GPRS is activated from 10.11.09. Vodafone will bill me for this without giving the proper service. Now I want to get the name of the personnel who has contacted me and I would like to lodge a complaint against him. This type of people if still sitting in the office of Vodafone they will defme the name of Vodafone. This person should be punished immediately. I also request Vodafone to contact me for the smooth setup of GPRS in my mobile. I am not ready to pay any amount from 10.11.09 till my problem is solved as I have not userd the service at all. Today I got a call from Vodafone saying that my bill is overdue since 30.11.09. If they are particular about bill payment, then we also can expect a gentleman's contract as specifically told while calling. Without any paperwork this companies are extending various services over phone which is legally not viable.
Naba Kumar Chatterjee

i want to know the details of this number [protected].will u please send me the full addresss and name to my email.

I AM HAVING VODAFONE KARNATAKA CONNECTION .ITS NUMBER IS[protected] WHICH WAS ACTIVATED IN DECEMBER 2008 AND VALIDITY IS 2 YEARS. .THEN IT DID NOT WORK .I SENT EMAIL BUT NO REPLY.WORST IS THE CUSTOMER CARE SERVICE OF VODAFONE.NEVER TAKE VODAFONE CONNECTION.

hi ...
on 27th jan 2010 i got msg to recharg 245 to get 300 talk time, i rechrged but till now 13-02-10 i didn't get full amount. i called nearly 15 times bloody hell every i talk to custmr care people just they gave me compliant no like [protected], [protected], ...
u cheating customer, if cont meet the promis why the hell sends msges. get last from market. i want my money back i have all ur msg in my inbox i'll go to consumer court.
dont play games wirh customers...

hi ...
sangamesh here with cell no [protected]
on 27th jan 2010 i got msg to recharg 245 to get 300 talk time, i rechrged but till now 13-02-10 i didn't get full amount. i called nearly 15 times bloody hell every i talk to custmr care people just they gave me compliant no like [protected], [protected], ...
u cheating customer, if cont meet the promis why the hell sends msges. get last from market. i want my money back i have all ur msg in my inbox i'll go to consumer court.
dont play games wirh customers...

this is rajesh..i used vodafone past 2 months...its worst network i never seen this type of network nver before...previously i used airtel.

Nothing is worst than VODAFONE customer care and VODAFONE service in the world. I have experienced the rudeness and false commitments of VODAFONE. I am using [protected]

Sathish — worst in customer care executive

I never seen such a quality problem(customer satisfaction) last 5 years, but now a days gong very worst, I just registered one complaint last week still I can’t get solutions,
Just 10 mints back contact ur superior officer he told ur not a valid customer, so im going to change my network. me and all my connections

Thanks & Regards,
Sathish ([protected])

I never seen such a quality problem(customer satisfaction) last 5 years, but now a days gong very worst, I just registered one complaint last week still I can’t get solutions,
Just 10 mints back contact ur superior officer he told ur not a valid customer, so im going to change my network.

Thanks & Regards,
Sathish ([protected])

I am using vodafone number past 4 years, recently last december i had activated 3 days internet pack, after recharged i had started browsing but it charged in my balance, i called to customer care and asked about it. he told after 1 hour only pack will be activate, but last 19th feb i had recharged 3 days internet pack again, after browsing it charged from main balance only! Again i called to customer care regarding that! in customer care told, pack will be activating after 24 hours only, so in future wait 24 hours,

No activation messages r shown in vodafone,
and Worst customer care service in vodafone.
Bye to Vodafone...
My vodafone number is [protected]

Dear sir,
i get lot of minus balance from vodafone. the internet you provided is worst...its not even fast... and i am not getting correct information about remaining m bps of gprs account...it leads to minus balance..

******the worst network in india and worst service******


if it continuous i will complaint to the consumer court as soon...

-Ajith [protected]

hi this is dheeraj here from today evenig there is no out going calls from the number of [protected] which is portability from bsnl to vodafone . It was saying that "your call bring forwarded" so i called your customer care but there is no response from vodafone customer care . Simply it's saying pls press that one and pls press this one but not connecting my call to your executive . It's really bad from vodafone . I didn't expected from you .

Vodafone — Worst and very Rude Customer Service

This is the worst experience I had with the customer service executive.Instead of helping me vodafone was very rude and as if he was talking he was doing me favor.I requested to get one bill for 3 lines from the past three months and it never happened.When I ask the same thing he is saying me it cannot be done and was very very rude in the way he is replying.This email is to give a headsup to all the people in India who wants to go with vodafone.My mobile number is [protected]

i am habibulla bavaji my mobile no; [protected] in karnataka. actually problem daily Rs 5money deduction . charged NEW YEAR BONANZA COMPETITION. please This facility unsubscribe
i want replay email: www.[protected]@gmail.

thanks for vodafone customer care




regard
habibulla bavaji

i am rite now using 2 g inernet pack & speed you
are providing is verymuch hopeless & 3 rd grade speed less than dailup
service, now i wonted to know what is the speed u have to provide asper
trai norms why u r not providimg asper normse & need the concrned
persons no/ email id, i am protesting for kind of vodafone service, they are cheating the consumers by not providing 2 g speed asper TRAI norms i checked
my handset which is fine, please do rectify my problem

I'm Sudhakara Raju Nibhanupudi bearing the number [protected]. I would like to bring to your notice the torture I'm going through to close the connection which is not in use.

Though there is no usage, I keep receiving the bills repeatedly every month for minimum rental which is expected/normal. After a payment of Rs 1490 in September at vodafone store, Koramangala, my request to close the connection was turned down asking me to come after 25th of that month. Though I explained them that i'll not be available in Bangalore no help was done by the vodafone executives. After that as I was not in Bangalore and as I want to close down the connection, I couldn't and I did not pay the bill for 3 months.

Later in December 1st week when I was in Hyderabad I got a call from a guy (Mr.Sunil) who is from vodafone legal department (I was not told that he is from legal department on phone) stating that he is from some courier service and I was cheated that I got a courier but his hidden intention was to get my current residence address. As I'm not using this number, my address change hasn't been communicated. I was told that a legal notice was sent to me through mail which was not received by that time. However, I received the same (legal notice) a day or two after I made the payment to Mr.Sunil. Adding to it, Mr.Sunil promised me that he would close the connection if no usage is shown in the next bill. Now I received another bill on 28th December which doesn't have any usage and I keep getting calls from vodafone tele-callers to make the payment. Here I've few questions to whom-so-ever it may concern:

1. When I request to change my connection from pre-paid to post paid or vice versa, you do it on the same day. Why not closing the connections? Agreed that you've bill cycle protocol. Why do you trouble customers for your protocols? Why can't you ask the respective customer to fill a form/place the request and you can process the request when the bill cycle ends without customer's presence at that time? Can't you think of some flexible approach when customer needs it?

2. Why does a legal department executive has to lie to a customer? You need to remember that not every customer is same. Is this you call customer relationship?

3. Why does Mr.Sunil made me a false promise that he would close down the connection after making the payment?

I need answers to above in a day or two failing which would force me to take further action.

Also, please consider this as an online request to close my vodafone connection (bearing number; [protected]) with immediate effect.

Hi,

I did online recharge using your http://www.vodafone.in/Pages/index.aspx site to [protected] ...I have selected Karnataka (which is correct) and YES BANK. I chose 201 rupees full talk time 30 day validity option. I filled up the information, it redirected to YES BANK I filled up my customer ID and Password. I typed 201, clicked the only option, I got password SMS to my another number ([protected]) tagged with YES BANK account, I typed the password, did the transaction to Vodafone BILLDESK. I recieved confimation page with confirmation number (54508). My cell is not yet recharged. I rechecked by filling confirmation number and my cell number in vodafone site. It said id is invalid, even I called your cutomer care(111) 6 times. First agent told me to wait for 1 hour, 2 agent told me to wait for 24 hours, 3rd agent told me to half an hour to recheck it. 4th agent told me to wait for 2 hours that an update is going on, 5th agent told me to wait again, and told if recharge not done then ur money ll be taken back to my YES BANK account.

WHAT THE HELL IS GOING ON TO REACHARGE JUST 201 rupees.

EITHER VODAFONE OR YES-BANK ONLINE THINGS ARE NOT WORKING WELL



AMOUNT HAS BEEN DEDUCTED FROM MY ACCOUNT--CHECK FOR YOURSELF..


CAN ANYBODY TELL ME WHATS GOING ON..WHY IS IT TAKING TOO LONG...I KNOW "TECHNICAL PROBLEMS" IS YOUR COMMON ANSWER..IN DECADES WHEN YOU ARE GOING TO FIX THEM...

EVEN I WAITED FOR 6 DAYS...MONEY NOT YET REFUNDED BACK TO MY ACCOUNT NOR MY VODAFONE NUMBER RECHARGED.

VODAFONE PEOPLE LITERALLY ROBBED MY POCKET...



AJITKUMAR R HAJARE
[protected]

Dont call the vodafone guys for resolution ...everytime the problem is a bit complicated there system starts getting updated .I am a sofware engineer from Microsoft ...even our computer don't get updated every evening ...
Strange ...

I been doing online recharge in vodafone.in (Gujarat) since months and so far it was good it did my recharge instantly, but recently vodafone has changed their system and since then it never did my online recharge, every time i do recharge it take money from my credit card but never recharge my phone, thou it did give my money back but still what's wrong with the system, doing online recharge is some much easy and convenient for me but since time they going down in their services not longer on the top now i guess..

Vodafone telecom service — Poor customer service at Andheri vodafone store

Dear Sir/Madam,

This is to bring to your kind attention that you have one more customer added to the list of dissatisfied customers of Vodafone.

You probably may have lost count of the number on account of continuity in poor services you offer in the Vodafone store (Andheri) and at the call center.

I look forward to some time from your side to read through my grievance:

Mobile no: [protected]

I had on July 27th given a name change request from my maiden name to my name post marriage. I was attended to by a CSE named Monali, who very sincerely (on the face) took note of my request and assured the change to be done in 4 working days.

When i checked the account post my return from overseas which was 20 days later, i realised that the account does not have the changes in corporated. I had informed the lady that the chnage needs to be done on time coz post that I need a corporate plan chnage, which is subject to the name chnage being done.

However the same was not ensured at the store. I then call the call center no [protected] where all I get as SERVICE is PASSING THE BUCK kind of story- "we do not have any details pls check with the store". I WONDER IF YOU HAVE A SYSTEM TO PAY YOUR CUSTOMERS to run FROM PILLAR TO POST, coz i hope you understand the working class has other things to do than just running between a bunch of poor service providers.

This morning (31st aug) i again went to the vodafone store Andheri and insisted to meet the lady Monali. I spoke with her and expressed my anxiety. Pls note my interaction with her:

I: asked her why the delay

She : You have only posted the request on 27th July.

I: well should that answer matter to me coz it is more than 30 days and that you assured me of the chnage to be done in 4 working days

I: asked her if they have a system of checking the queue of requests they send to th back office. Well now that's how any succesful organization works (I don't know about "THE HAPPY TO HELP" PROMISING ORGANIZATION.)

She: Mam, we have nearly 60 requests we receive every day and it is not manually possible for us to check every reqyst.

Now Mr Sarin, an advice for you. If your own employee does not believe they can help their customers, you probably need to revisit your capacities to get new accounts. Coz let me tell you u will still be spending all the money on mktg your brand and on the other side lose out on your customers by your AMAZING customer service such as this.

I: how long will it take?

She: another 3 days

I: shouldnt this get dont on priority. coz its a delay at your end

She: that's the time it takes

I: you need to call me back...

She: with great reluctance she agrees

She calls me once again to the store asking me for additional docs which were never told before. She asks me to pose for a picture on her local camera coz she wants a photo of the customer on the file. (says the procedure had chnaged)- well the procedure need not be folowed here since the request was long pending from the store's side

Mr Sarin, dont you think it is incorrect to encourage photography of customers on their local mobiles. What is the surety that this will not be misused against me. What if some one would have taken your pic at random and assured you of non misuse.

I was assured a call by Monali from andheri store by end of day- have received no calls and no revert.

I am also registering this complaint in the consumercomplaint.in website to let your prospective and existing customers to make their of service.

If not dealt promptly this time, i will resort to taking my business to any other service provider.

Your troubled customer,

Varsha Ganesh

I agree to your comments and further add that the customer service of Vodafone is the worst. Specially, the front office guys of Vodafone Gallary Vashi are all cheat. They will tell you lot of flexibility in rules for selling a sim card. Once they sell it then you are left with no option but to keep visiting them with no results. The ... don't lift the phone ([protected]), they won't reply to your mail or sms. I have written number of mail to Pooja Bhatija with attn to Mr. Bablu. They did not reply even a single mail. The SIM did not get activated. I have assumed that I have given a tip of Rs. 99 to beggers. What more I can write. The higher ups in VODAFONE seem to be like that only. The ad photo of DOG seems to be OK. But they should change their slogan from 'Happy to help' to 'Happy to CHEAT'.

Even if the same thing happened with me recently. Vodafone customer service is the worst one in the country...Never go for a vodafone SIM connection..otherwise u have to wait...wait..and ...wait..summary of the story ...loss of money, time and health out of frustration and rage...

sir/mam,

daily i have received lots of wrong call. so plz look into this matter serioucly and enter my mobile no - [protected] under 'do not disturb' facility.



Regards
Rashi dogra

Dear Sir,

My postpaid moble no is [protected], my first bill came of INR 593.15 & last date of payment is 11.04.2010 but my mobile is disconnected by the vodaphone, when i called to [protected] then your exeuctive told the following.

1. Your credit limit is INR 800.
2. First Payment the outstanding.

I have made payment of Cash today itself. now it will be run ok with in 4 hrs as per your executive statament.

I want to know that witout my knowledge how can disconnected my mobile.nobody from your side told about the credit limit not even your varified person when he came here for verify.

Sorry to say but it is ture your harrassed me very badly.

Regards
Indra Bahadur Singh
[protected]

Hello,
I am a vodafone customer from last 1 year and have Two Postpaid connections, I have a paid a bill amount of more than 50, 000 in a year[protected]. Now I am totally frustrated with vodafone.

Reason:
1) I am not able to make calls from this number from last one month, becoz it is always showing connection error...Thats too great. To call a number i need to call 10 times then it will get connected.

2) when people call me, its somtime shows Busy, sometime not reachable, and you need to call more than 10 times to get connected with me.

3) if someone is calling me, from my end It just ping, ( glow light for 1 sec, means someone is calling me), but after that no response.

I launced a complain on 17 the april 2010, There was follow up by network team, but not got any solution.
Today again I Register a complain about the same.

Surely I will throw this simcard if issue not resolved within 2 days.

My Details:
Name : Manish Gaikwad.
Mob : [protected]
email-id : [protected]@gmail.com
Location : Kharadi Pune

Vodafone — CANCELLATION OF SIM CARDS

WE WANT TO DISCONTINUE THE FOLLOWING SIM CARDS WITH IMMEDIATE EFFECT AS WE HAVE TAKEN FROM YOU ADDITIONAL SIMS RECENTLY[protected][protected] Thanks .

my fone is gon please I said that the sim will be cancelled

Hi
I am vodafone ustomer since two years, my mobile no [protected] i would like to cancel my account so plz do need full

thanks&regards
SUNEETHA

Hi,
i am vodafone customer from last 1 to 2 years, my mobile no [protected] its on my fathers name chandrakantbhai i have request that cancell the sim no bcu sim is loss no other user can use it.
so pls take this note do as early as possible.

my partner has been with vodavone for a longtime as in over 10 years all she wants to do is change har phone to meteor now she was told that it would cost 180eoro when she spoke to them first the second time was 73euro now i am certain that she paid a hell of alot more than 180euros in all the years she has been with vodafone she cant even use the phone there is no coverage to use the phone why cant yous unblock her phone she wants to use meteor the name number is gracemcgarry 29 greenfort gardens dublin22 [protected]

Hi,
i am vodafone(Hutch) customer from last 1 to 2 years, my mobile no [protected] its on my name but my friend was using that no. Now he lost that sim. i have request that cancell the sim no bcu sim is loss no other user can use it.
so pls take this note do as early as possible.

Dilip

Dear Sir / Madam,
I am Vodafone Customer since two years, my mobile no is [protected]. I would like to cancel my account. Please, quickly disconnect my mobile number at the earliest.

Thanks & Regards

Mohammed Mahadi

my mobile no is [protected]. I would like to cancel my account. Please, quickly disconnect postpaid card & transfered to prepaid card mob. number at the earliest.

Thanks & Regards

shubhangi jadhav

my mobile no is [protected]. I would like to cancel my account. Please, quickly disconnect postpaid card & transfered to prepaid card mob. number at the earliest.
dhini.t.m

Dear Sir / Madam,
I am Vodafone Customer since two years, my mobile no is [protected]. I would like to cancel my account. Please, quickly disconnect my mobile number at the earliest.

to communicate mail ID : finance.[protected]@gmail.com

Thanks & Regards

Nishita Ashok Bhandary

Dear Sir / Madam,
I am Vodafone Customer since two years, my mobile no is [protected]. I would like to cancel my account. Please, quickly disconnect my mobile number at the earliest.

to communicate mail ID : [protected]@gmail.com

Thanks & Regards

Monjurul Hoque

Vodafone — cancel my sim card

Dear Sir / Madam,
I am Vodafone Customer since two years, my mobile no is [protected]. I would like to cancel my account. Please, quickly disconnect my mobile number at the earliest.

to communicate mail ID : [protected]@gmail.com
Thanks & Regards

Monjurul Hoque

Dear Sir / Madam,
I am Vodafone Customer since one years, my mobile no is [protected].before some Days i am application to Vodafone Customer center at chandrapur but to till today not be disconnected I would like to cancel my account. Please, quickly disconnect my postpaid mobile number at the earliest.

to communicate mail ID :[protected]@gmail.com

Thanks & Regards

Bhaiyaji n.uike
CSTPS, Urjanagar, Chandrapur

Dear sir,
We using vodafone number -[protected] and at this time lost my sim card with mobile. So we want to stope the above mentione number.
Request you to close the old shim number and provide the new shim card against of the moble number -[protected]as soon as possible.
If any quiry pl full fill to undersign.
[protected]@gmail.com or call [protected] behalf of ravi singh.

Dear Sir,
i want to cancelled my vodafone sim card number as i was not interested in the company because when we pay the last 2 months bill for Jan and Feb Rs 540 then on my account they have been added more to that acont by making me pay another Rs890 for another bill as i clearly asked them to cancelled my sim card they are not doing it . I Request you to close the vodfone sim number. If it is not done as soon as possible i will report it to the higher authority. And also cancelled my account as soon s possible.my Data num : [protected]
Thnk you

Hello,
 
I've registered vide Grievance number 359LHC, 828BGL, 221262, 502EFJ, but received no answers. Have visited Palla office more than 10 times.
 
Name : Seema Sethumadhavan
Address: House No 108 Ground Floor,
Ashoka Enclave Part -III,
Sector 35, Faridabad.
121003
 
Account No. LL15-2516
Sub Division: F13/Mathura Road.
K No. [protected]
 
Mobile No. [protected]
 
 
The errors in the billing are being done at the DHBVN office and the customers are at stake.
 
The Bill No.5839531 was incoorect due to wrong billing input by the department, The meter reading shoud have been 9205 and was recorded by your department as MR 99205 and the billing amount was 435615.00, Then I visited the Palla office and registered the complaint vide no. 221262 on[protected] and had given the complaint to the Je in the Power supply office personally at Mathura Road. They visited my house and has taken the current reading as 9446 and hence I paid the excess bill alongwith  the next billing cycle for  amount 2697.00 which got cleared on 13-12-08 from my bank which also did not got adjusted in the next billing cycle and the arrears were appearing vide bill no6374213. Also in the same bill the min bill amount was charged though I've paid for the consumed units along with the bill no 5839531. This is wrong and excess billing charged to the Customers.
 
Again I've received the bill No. 6813987 where again the min bill chargedsare charged, arrears are charged as 3219.30 and sundry charges/allowances charged for 7225.78, the total billing amount appearing as 11017.00.
 
Due to the Errors being done by your department we are facing lot of problems of billing and harrasment when we visit the Palla Office and have to take leaves to get this resolved and every month a new error or problem is there to harrass us.
 
Please resolve this at the earliest or else I would take this forward to the consumer group or to the media.
 
Looking forward for your support at the earliest.
 
Best Regards...Seema
[protected]

Our MR No 8668/DS bill not recd till date

bill not recd from 19.03.09 to till date our MR No 8668/DS recepit No 035361 dt 19.03.09

pls sand me bill

pls sand me bill

pls sand me bill

Dear Sir /Madam,

You are request not deploy such fellow who donot know how to take the meter reading.
It is only defaming your department image and faith of the organisation. Repeatedly people are complain about the error in their bill and huge amount mentioned in their bill.
If you continue like this then what is use of providing bill just snatch the hard earned money of the individual and put in your packet. save the land lord who are really using and distributing that amount to small user. Please for God sake think twice and deploy correct person who can take exact meter reading not a person who intentially take worng meter reading.

Thank and Best regads,

Uma

kj

Sir, my no. is [protected] and I visited vodafone store Shop No 1/2/3, Ananth Building, Plot No 31, Kharghar, Navi Mumbai - 410210, Sector 4, Next To Cross Cafe, Next To Axis Bank for converting my post paid connection to prepaid on dated 19/3/15 after clearing pending bill processing fees and documentation the store executive told me that conversion will happen within 72 hrs. so I wait for that time but it would not then I visit there again and the attendant said my connection convert within 24 hrs but the story is same. Today visited again they again said that within 2 hrs your problem will resolve I asked for any complain desk or senior they did not give me any information.I very upset about this please resolve it fast.