[Resolved] Vodafone Services — Worst customer service and fraud company
I am customer of Vodafone services. I have worst experience with this company. I have 2 Vodafone connections with me [protected] and [protected]. The due date of both the connections is 26th of every month (ECS service is activated on both the connections), but these people withdraw the money on 23rd itself and top of that will not send bills. I have put the amount on 24th in my bank account so that these guys can withdraw it, then I came to know that I have to pay the bill as these guys will not to put the check again, so I made a cash payment but these guys barred the outgoing for my both the connection and I am calling these guys that i have made the payment now plz reactivate the services. But these people are not doing that and when I got tired of calling to asked to disconnect both the connections but inspite of doing that they keep disconnecting my call and now I am so sick to call again I have come to you guys to inform you about the harassment the customers are going through.Please help me in this regard. These service providers are making the customers cry even after the customer is paying the money. This is my worst anbd bad experience with Vodafone and I think I have full right to fight for that.
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Dec 3, 2016Complaint marked as Resolved
Dec 29, 2011Vodafone India Customer Care's response Hello Bikash,
Thanks for writing to us and for your time on the call. Please note that we are working on your concern and the SR number for the same is [protected]. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!
Vodafone Customer Care, Kolkata
Jan 09, 2012Vodafone India Customer Care's response Hello Sir/Madam,
Thanks for writing to us and for your time on the call. Trust we were able to help you with the required info. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!
Vodafone Customer Care, Delhi & NCR