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Vodafone — unauthorized set caller tune
my parents using vodafone number.my parents dnt knw read messages.feb 27 or 24 sumthng vodafone activate caller tune without my knowledge.caller tune is vodafone theme song.past 5 mnths i didnt recharge.,i check the balance is shws -0.60 paisa only.after that i rechrge my number amt is debited fr 10 rupees.how its possible?negtve balance shows -60 paisa thn hw its bebited 10 rupess.i make a kal to customer care...noone is response..especlly vodafone callcenter running in trichy dist...madurai road,trichirapalli.(icici first source).those guys dnt tknw anythng and talk very rough.if any issue or big problm,noone team leader nt attend any customer kal.i make a kal to 4 times,custmer care agent told,i l connect team leader,bt noone pickup the kal...chennai or other laoction kal centr gve proper response...i thnk vodafone first launch kal centr in trichy...those employss nt wrking properly..all customers are very suffer becz of those kal centr guys way of talking.. Hi Meenu,
We believe you are aware that the Caller tune has been deactivated on your phone and subsequent action has been taken. Do e-mail us for further queries at vodafonecare.[protected]@vodafone.com. We would be happy to help.
Regards,
Vodafone Customer Care, Punjab.
We believe you are aware that the Caller tune has been deactivated on your phone and subsequent action has been taken. Do e-mail us for further queries at vodafonecare.[protected]@vodafone.com. We would be happy to help.
Regards,
Vodafone Customer Care, Punjab.
Hi Vijayalakshmi,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/y8w8hwh and we’d be happy to help.
Regards,
Vodafone Customer Care.
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/y8w8hwh and we’d be happy to help.
Regards,
Vodafone Customer Care.
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone — improper deduction of caller tune charges
dear sir/mammy cell no is [protected]. company has activated caller tune on my mobile no without my pernission as on 22 jan 2010 and deducted 45 rs fron my account . After my request they refund my money buy did not deactivate caller tune . i a not able to deactivate it at my end. now in feb on 21 they again deduct amount from my account. i had made request again and again but there is no response from ur customer care.pls deactivate my caller tune and refund my bal dedcuted in feb.
as i send message for deactivate caller tune .the reverse message i receive is u r not actuve for this service .
pls look into the matter
thanking u
meenu attri
[protected]