[Resolved]  Vodafone — unauthorized charges

Vodafone — Unauthorized Charge

PLS PLS NEVER TAKE VODAFONE CONNECTION. THEY CAN JUST MAKE GOOD ADS AND REST IS ALL PATHETIC. SYSTEMS ARE PATHETIC, CUSTOMER SERVICE IS PATHETIC & NETWORK IS PATHETIC.

I AM BLACKBERRY USER, THEY CHARGED ME DOUBLE MOR MY BLACKBERRY CHARGE AND DEACTIVATED MY PATHETIC CONNECTION...

TILL DATE THEY HAVE NOT RESOLVED MY PROBLEM. PLS GIVE AWAY YOUR VODAFONE CONNECTION

my vodafone postpaid scheme was over in month of may when i asked to my connection prepaid again the vodafone excutive changed my scheme without asking me and i got double charges in one month and till now my bill charges are unacceptable please charge my bill correctly or atleast give me some discount so i pay my bill

Vodafone — Unauthorized message

Vodafone is a company , which is working like “Dadagiri” with vodafone customer in west UP.
My mother got a sms “Wolrd Alter seva. 3 june ko aapke balance se 30 rs katege.” Like that. Is it service of any company. Without any recommandation of customer. She did not request for this type of service, but company is providing them this service in villages on 30 rs charges for the same
Is this valid and appropriate service in villages? Just send a sms to them and detect money from their account.

Vodafone Prepaid Connection — unauthorized charges.

from my vodafone no [protected] 60rs has been deducted which is 30rs of astro pack and 30rs of callertune charges.although i havent tell them to activated any scheme on my no. So pls kindly refund my charges.

Vodafone — charged 5 rs daily

Respected sir,

I am now using vodafone mobile is charged for hungama activation Rs 5 daily.
please deactivate that service. i dont need that service. pleease help me as soon as possible.

My no is [protected]

Vodafone — daily am getting charged for unauthorized messages service

daily am getting 5rs charges for hungama service pack but i have not activate that service..daily 5rs am getting charges for that service...even i have complain to vodofone care execuctive more than 2 times but still daily am getting 5 rs charges..so plz help me and do stop that service as soon as possible

sir,
i hv vodafone sim with no. [protected]. , a international match day pack service is getting activated automatically on this no, i m again and again deactivating dis service by sending sms " CAN
IMD" on 144, den i m geting messg of its deactivation, but after sm
tym again m geting messg frm 567889.. """ based on your
request international match day pack has been activated . """ and evry tym
i m charged Rs 5. i calld customer care.. but every time they said that i m
activating this service ..by pressing some button while i get promotional call
frm vodafone..but i told them every time that i do not even attend these calls
.. and they say dat we are puting a complain to further check my no.. but i
got no response. then on saturday i went to vodafone store in new shimla. i
explained them evrything.. they also sent the msg frm my cell for
deactivation of dis service.. bur after de-activation again it got acivated
automaticaly.. then they said thet they are sending complaint . . on sunday it
remained deactivated ..and on monday i got call frm vodafone.. dat in
future i will nt face these kinda problem.. at 11:52am i got dis call and
at 1:52pm this service again got activated..daily this service is getting activated and they are charging me Rs 5 daily .i m again and again calling 198 and 111. i also sent mail regarding this complaint to vodafone nodal officer .and appellant authority.. but m not getting response .. i hv activated internet pack
for 1 month on dis no . dats why m nt changing operator...m fed up nw.....
Please help solving dis problem . ..

Regards
Saurabh Soni
[protected]

Vodafone — Unauthorized charge for a Service

Hi,

My Name is Pushkin Bansal and I am in possession of a Vodafone Number [protected] which was activated in the month of August 2009.
Since the Month of December 2010(exact date 11/12/2010), Vodafone has been charging me for some "Hungama Song Download" service which cost Rs.5 per day till last week when i had to manually deactivate the service.

When i asked for clarification for the same they told me that they can not revoke the charges as the service was activated on my request and the Activation Date is 03/02/2011 that is almost 2 months after the actual date from which i am being charged.

This ambiguous statement is not being given a clarification too and they said they will not repay me the charges.

Also during the course of my conversation with them over Email, they supposedly informed me that my email address has also been changed even though i did not request for any.

your expert assistance is requested in this matter.


Best Regards,
Pushkin Bansal

Hello,

I'm being charged for the services I have never opted or used. In my previous bill on both my numbers [protected] and [protected] with corporate plans, I found charge of 15/- for callertunes. My numbers have no callertunes and the default is normal tring tring. I've contacted vodafone a number of times to waive off the charges but got the same reply that callertunes is activated for my numbers.

If I was charged for the boring TRING TRING every mobile phone user should also be charged the same.

I request the concerned team to investigate on this and take the appropriate action.

Regards,

VIvek K

Vodafone — Unauthorized yearly charges for internet

I had requested Vodafone on April 15th 2011 for unlimited activation of blackberry services (599/month plan) on my blackberry bold hand set. The same was activated but they charged me a one time payment of 4999/year for the services even though it wasnt authorized by me. I made several complaints and had been to the Fort Mumbai branch and met the manager who promised me to do an reversal on the amount which is 4999. But to my horror the bill was passed and i pay my bill thru ECS and even after my repeated requests, an amount of 7038 was auto debited from my account. The customer service of Vodafone is really pathetic and they are so cold to customer requests. I wish to sue them over this. Can some pls help me

i am using this no. [protected] of Vodafone. They always charge extra balance and costumer care executive argues with us when we complaint them.
Kindly please help me!

Vodafone — unauthorized charges

Hi
1) I was in roaming and for every msg i send in roaming the msg populate that 1.5 rs deducted bt after few days i realised that everyday my 30-40 rs extea are getting deducted. what i called to customercare they told me that due to raoming every msg cost 4 rs. dis is already too high..n if they r sending msg that 1.5 rs are deducted then y 4 rs are deducted...

2) Once i subscribed for vodafone to vodafone free service den after that for around 2 months i didnt subscrcibe this service bt suddenly on the 3rd month my 250 rs got deducted from my account balance saying that nw V2V is free. however i didnt susbcribed that. when i talked to customercare regarding the same they said it was auto renewed on ur mobile no.
dis vodafone agai deducted my 25o rs... eriously vodafone sucks...taking out my money lik anything.. so so much hidden charges they hav.. and any time dey wil renew any scheme on ur account and u would b having no clue for this.. and deduct money ..and den will say it was auto renewed...

my moblie no. is [protected]
mail id : nupur.[protected]@rocketmail.com

its true

Dear sir,

I am having problem with my vodafone Prepaid no [protected] due to Some unauthorized charges deduted by ur organisaton.I talked ur customer care for theabout the reason they said i activated caller tune by pressing keys. but i remember that i never done that and also said that caller tune activated on 20th oct and followed by a text message but i never got any message from ur end. Finally the funny thing i got a message from no 6789(ur customer care TA Sh Gurvinder Singh280) about my satisfactions. Kindly Reply Y or N and it will be toll free when i replied then Rs.5/- deducted. alas how service ur organisation!!!!!

pl revert back the deducted money........Rs.45/- and Rs.5/-

Mazumdar
[protected]

HI I Am using vodofone no [protected], every time my mobile restarts they are charging around 15 RS, and there are charges for unsubscribed data plan, blindly taking the money. even if we call to cc they are not responding properly. they simply cut the calls, no remedy at all. made complaints so many times. and some times they are sending the full taktime offer, if we recharge for that amount again there will be the service charges and tax reduction even if we recharged within that time frame, I really fed up with vodofone services, I never faced such n number of problems within few days in some other service provider.