[Resolved]  Vodafone — AUTOMATICALLY ACTIVATE CALLER TUNE

Address:West Bengal

I am Somnath Bhattacharya my Mobile no is [protected] yesterday Vodafone automatically activated Caller Tune in my mobile and deducted Rs.30/- from my balance. There Customer Care Executive told me that they cant refund the amount.

Please suggest me what to do???
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Aug 13, 2020
Complaint marked as Resolved 
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Vodafone — automatic caller tune activation

from last week my caller tune activate automatically
Caller Tune has got activated automatically without any request and the balance amount (Rs.30) is reducing whenever i top-up (not on a monthly basis). As far as I'm concerned, Vodafone Company is FUTILE & FRAUD.
Offcourse i agree with above comments. At the first place i would like to inform vodafone that they are having a very poor customer service as the agent doesnt have any idea to speak, doesnt have any procedure to put on hold, doesnt have any idea to put on mute. They just place the call on hold and they never ever come back to the customer. I have a suggestion to vodafone either wind up the service or organise the best staff to assist its customer else it will bring a bad name to the vodafone.

Vodafone — auto activation of caller tune

I am a Vodafone cutomer. My caller tune was autoactivated and company is deducting Rs. 30 per month. I did send the SMS to deactivate but got the message that cannot proceed the message. When i inquired they told somebody have activated it, which is not true, the company is cheating lakhs of consumers in India, who is going to stop it?
i dont what d hell is happning with my vodafon connection ... d [censored]in MCI alerts have been activated automatically 3 days before...now caller tune is also activated automatically...my 75 rupees gone in of vodafone...vodafone sucks ...now they r not transferring my calls to customer care
without information u people have activated caller tune, n u have deducted Rs.30/- i gave a complaint n u people have deactivated the service but didnt get my balance.
n again today without information u have deducted Rs.30/-.
i was trying 2 contact the customer care from 1hr but its not connecting

it a very worst service u people r provided u r not at all bothered about the customer, customer care people r never responded

Vodafone — Automatic Activation of Caller Tune

I am a Vodafone Prepaid User with phone number [protected].
Without me requesting for it the caller tune service was activated and Rs 30 deducted.
I cancelled the service immediately and ignored the incident.
Two hours later the same service was activated again and another 30Rs deducted again.
This is very poor service and outright robbery by vodafone,
I would request you to please look into this,
Abhishek B
My name is Ayan Datta and my mobile no. is [protected].Vodafone deducted Rs 30 from my main balance for astrology service on 28/09/2011, even though i have not activated it.It is very disappointing to see a renounced company do such a thing.I expect that i would also be refunded and my astro service will be deactivated shortly.
I also faced similar problem. My vodafone also automatically deducted 30rs for callertunes. I did not ask for it.

Hello! Your Caller Tune Selection is activated. Amount charged is Rs 0.00 /- for 3Months. Renewal charge is Rs 0.[protected]@3Months. To deactivate, SMS STOP to 155223. Set your favorite Song as Callertune, click bit.ly/Ct-tune .For more songs, dial 1234 or 55655 (Tollfree).PLAY cricket contests & WIN Rs100 COUPON- bit.ly/3l7an2Z
Same thing happened with my mother Phone no. [protected]. Vodafone deducted 66 rupees for caller tune from talk time.
This is frustrating.

bhavesh_am's reply, Jan 3, 2021
Bro... Sane thing. Pls suggest. Any action. Same tragedy with me. What to do?

Today, i have not placed any request and 66/- rs deducted at 9.30 pm from VI for caller tune. I called customer care. They refund it back. But again at 11.52 pm, 66/- deducted. What a poor system .would request VI to refund my hard earned money.
Today, i have not placed any request and 66/- rs deducted at 9.30 pm from VI for caller tune. I called customer care. They refund it back. But again at 11.52 pm, 66/- deducted. What a poor system would request VI to refund my hard earned money.
Hi, I also faced the same issues from last 30 days and 1st they cut the money 7 +7+5 in three different translations, and today they cut 32 for caller tune then I talked with support and I abuse her then she transferred my call to senior follow the same and finally I got all of my money 🤑
How was this post marked RESOLVED?? Only because Vodafone refunded the amount? What about still continuing to automatically enable caller tunes? How can we disable caller tunes getting automatically enabled time and again! Not just me, but I see a lot of people fed up with this automated burglary!

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