[Resolved] Vodafone — Charges on Bill without customer authorization | |||
Hi Sir, My mother has a mobile connection from your company [protected] under the name of Sakshi Channa, in her current bill she has been charged sum of approx. 846/- INR for the bill plan activation. This is to inform you that we have never given any approval to Vodafone or any of their employees to change our plan, instead we have told them many times to call us back with some good bill plans. We had talked to the executives at Vodafone Customer Care but they want us to pay this amount else we would be charged late fee. We need your assistance as paying 1500/ INR is not practical for me and that too for those services which I have never even asked for. Kindly assist us. Yours Sincerely, Dhruv Channa Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Vodafone — charged without call
I have lost Rs 40 immediately @8.51pm on 18-12-09 while making acall.As i i dialled the number i heard the recorded dialogue from vodafone that "This facility is not available for u now" & the call ended.Actually there hadnt any call even for zero seconds.But when i called to customer care ,they told me that my call duration was 19 seconds & thats why i lost 40 rupees!!!How is it possible?
Vodafone India — internet surffing plans for blackberry with Reliance-50 plan
I am using vodafone connection with reliance corporate plan, reliance-50.I have a blackberry handset now and looking for internet surffing plan.
request you to forward suitable broadband tarrif plan under corporate scheme earliest possible
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Vodafone — bill without use
hii,I m havig a postpaid connection of vodafone.my mobile no. Is [protected] in which my bill is charged every month with international messages.the no. Is only 0.i made several complaints on customer care but invain.please tell me the cure of it.