Vodafone India Complaints & Reviews

I am suffering from your customer care Services Your employes is behave too much they do not any respect to customer and they are talking to me very irrespectibility, so i am very disappoint so please try to take action to them i am requestion to you please try to understand yourcoustmer.

In 2 months I have made 10 complaints and everytime I am given a new registration no. for the complaint without any action being taken on earlier ones.. I am totally disappointed with vodafone service. This is regarding change of tariff per call from Rs. 2 to Rs. 1. I have sent several SMS 'ONE' to 56565 and phoned them too..but all my complaints have fallen on deaf ears..
I now want to take serious action regarding the same

VODAFONE/SIM — Unsatisfied with service

Hi
I have applied for a post paid sim with the same number as i got a call from one vodafone executive.
While appling for the Post paid sim the executive told me that it will hardly take 24 hrs. It has been more then 8 days.
Taken 300/- as post paid charges now she is not ready to return my money even now a days she is not receving my calls.
Customer care is telling to call Executive & executive telling call to vodafone customer care.
I have registered a complain with number[protected] on 17th june 08. after 48 hour I got again a message that ur problem has been resolved without solving anything.what is going on I am really dont know.
Can anyone suggest me what is going on..

Thanks,
Tarakanta Mishra
[protected]

i bought a new vodafone lifetime prepaid card, i wanted to activate GPRS connection on it, but after following the steps given by you, after sending a sms on 111 it says that you are not allowed to subscribe this request

i am so sick of vodafone filipin network coverage i live in the uk a deveoloped country and you would expect a decent coverage yet i have complaint soooooooo many times and nothing is done. Vodafone is useless and i am sick of it. all i hear is check network provider please someone HELP

i am lien.this time my number has some problem from messege.i sent messeges from india to viet nam country but every time it was fair and i still payed money for those messege.my mumber is [protected].i hop that my number will send messeges next time and it not come this mistake.

My vodafone number is[protected]. My outgoing calls are being barred every month instead of deposit cheque or cash. It take a long time to activate my outgoing.I m a businessman & this becomes very shameful for me. Please go through my complaint. I cannot bear it more.

hiiii this is balu ... i was using the vodafone from the past 7 year s and now i had give a complaint in the dc for the service network problem .. so theyy asked me for 2 months time .. so by oct 7 the time will be completed ... i am posting this is comment so that to remem my complaint .. and my number is [protected]ok byeeeeeee

Vodafone — Deaf ears with no logical approach

Hi,

I am having a post paid connection [protected] . This connection was obtained in Jul07 on a Yearly rental plan of Rs.999/- .

Sometime in Dec07 or Jan08, due to some reason I switched off my number [protected] as I prefered using my Airtel connection .(My official mobile) . The vodafone number remained switched off most of the time or all times.

Since the connection was not used for a long time, it did not strike me nor anybody from Vodafone informed me that Rs999/- yearly rental plan was/has expired in Jun08 . The connection was still not in use, there was no communication from Vodafone and they changed my billing plan to Rs347 per month without informing me in Jul08 .

I only came to know few month after when somebody from Vodafone called to say there are approx Rs1200/- due on me . When I check for the break up of this due, then to my surprise I realised that my plan has been changed .

Thereafter, lot of calls were made to my residence to harass my old parents . I did tried to explain, that I is not my fault is the company does not inform me to change the plan . But "deaf ears" . So then I finally decided to pay the dues, which I did on the assurance of the executive (who visited to collect the payment) that after the payment I would be again put on the INR999/- plan .

I wanted to be on Rs999/- plan because for some more time I will not be using the SIM since I have another connection of Airtel .

Look what has happen, again the same story . I have once again starting geting the treating call from Vodafone reps to make the payment for the bill . When I checked, my plan was not changed to INR999/- .

I don't uderstand how are these companies surviving . Absolutely ridiculious . There is not answerability, no concern, no logic etc .

Inspite of making request to vodafone that my plan should be changed . The people assured (only to get payment out of me ) and then no action taken .

When I questioned there excutives that there people has assured that after taking the dues, they will put me back on the previous plan of Rs999/- . But there stupid answer was " They were collection people" . My question is that if there reps maake promise, should the consumer be penalised ?

Once again I have a outstanding of INR1584 . Vodafone people are still not ready to listen to my plea . Today also I meet Mr Aakash of Vodafone at D block Connaught Place office . His reply was very sorry .

I just want to ask - I have not used the SIM for many months, I have not used there service for many months . Then also I am laible to pay them approx more than Rs2500/-

DOES IT MAKE ANY LOGIC .

I wish my story reaches some logical person, who can understand what am I saying.

Thanks/regards
Rajinder Bagga
[protected]

sir my cell [protected]
today i pay my bill Rs 5330
reciept 97611
cheque no 581540 (pnb bank )
please unbarred my service
please active my cell survice
[protected]

you are covering far to much for one group and need to spit systemn offices at uk tel call centres.your systemn scripts are very misleading and need arranging smarter

My name is Anuraag Prabhakar and I have been living in Pune since the past 3 months. After my wonderful experiences with vodafone in Gujarat and Kerala, the only network I thought of taking was Vodafone. The first 2 months were good but since the past 1 month, it has gien me such big problems that I am actually thinking of telling everyone i know not to use vodafone.AAfter around 11 o clock in he night, Idea numbers cannot be called from Vodafone Maharashtra. All other newtworks can be called except for Idea. The call gets connected but we can hear our own voice.The person at the receiver's end gets a ring and if he picks it up, then money is deducted. So we have to keep saying something in the phone so that if we hear our own voice, we can disconnect the call before the person receiving it picks it up so that we are not charged. I remember shouting 'hello' 'hello' hundreds of times to get through one call and I cannot get through for hours together. It is very painful to keep saying something so that as soon as you hear your own voice, you hae to disconnect the phone.

I took this matter up with the customer care center and the first and second representatives hung up after listening to my problem.The third person asked me how many times this problem had occured and he put me on hold to check the matter when I had said 50-60 times.After the unhold, he asked me why I was lying because it showed only two times in his records.This went on for some time and in the end when I asked him what I should do, he tells me to discontinue vodafone and take another service. He keeps encouraging me to leave vodafone instead of assisting me as to how to go about in solving the problem.

This is not the kind of serice one expects from a reputed company like vodafone...
Final verdict :
VODAFONE MAHARASHTRA - HORRIBLE
VODAFONE GUJARAT AND VODAFONE KERALA - EXCELLENT

I WANT TO SAY THAT VODAFONE CUSTOMER CARE NOT CONNECT IN MY PHONE, SOMETIME IT CONNECT OR MOSTLY OF THE TIME IT DOES NOT CONNECT
IF I ASK QUESTION SOMEWHERE I GO.
THIS IS THE BAD SERVICE OF VODAFONE

Sir/Madam,

I am Raj Kumar holding VODAFONE corporate connection with number :- [protected].
It is only 1 week old SIM & verification was done at office address but coming to residence verification executive haven't find my address results SIM CARD REGISTRATION FAILED due to verification not done.

SIM DE-activated on Saturday i.e.,[protected] on Sunday i went to vodafone store which is located in Punjagutta Hyderabad. I had given my clear address with land marks & one of executive have committed me that my SIM will get activated on Tuesday post verification on Monday.Till not it is not activated.And no verification was done.

Please Help...

Thanks & Regards
Raj Kumar
[protected]

hi sair, me ek ritelar hun mera E_TOPUP card 27.08.09 ko gum gayahe.jidka no.[protected] he jisme 900 rs belans.mene ye campent aapke t.m. mr.vipul shah [protected] ko batai.par naunka f.o.s. atahe na vo.mera har roj kastmar vapas jatahe.plz meri problem solve kare. thenkes jyoti aja.parolarod dhule.[protected]

Dear Sir/Madam

I Inform you that in last Month i.e. July i Purchase 12-15 Vodafone Postpaid Connection From MATRIX CELLULAR SERVICES PVT. LTD. SCO-22 Part-2, Sector-15, Gurgaon (Haryana). Before purchasing vodafone connections I used TATA Indicom connections. The basic reason of changing the TATA Indicom connection with Vodafone is that i want to decrease the monthly bill of my all these connections. But the sales man Mr. Mukesh Kumar from MATRIX CELLULAR SERVICES PVT. LTD. told us that we purchase Vodafone connections from him and they give us best plans in which our bill will be less as compare to TATA Indicom connections but now from 10 days the outgoing of all my Vodafone connection was barred because my all vodafone connection will cross the credit limit within 12 days. I contact Mr. MUKESH KUMAR from last 2-weeks but he has no time to meet and solve my problem. This is my last request to vodafone please as soon as meet me and take their all vodafone connections back because i never use again these vodafone connections. I realise Mr.Mukesh Kumar has cheat us. I wait one day more otherwise I filed case against MATRIX CELLULAR SERVICES PVT. LTD> that their sales man MR. MUKESH KUMAR cheat us.

VODAFONE/SIM — REGARDING BAD SERVICE

employees working in vodafone store at mehadipatnam are not providing services well to the customers they do not provide the service to who come first and they provide service immediately to their known customers and i wait 15 days for activation of my sim which i converted postpaid to prepaid when i went to store they delay the service for 2hour i paid the amount in begumpet store for activation but the mehadipatnam vodafonestore people asked me extra money for activation i request you to take action

Hi Upendar,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/Ap38E and we’d be happy to help.

Regards,
Vodafone Customer Care.

Vodafone — he gave a bad massage to me

Dear sir ,

[protected] no i have get one vulgar message ,please give his/her name and address

Hai Sir/Madam,

Im a vodafone Edge Broadband customer. i took this connection last month and i was running under 499 scheme and last month when i atarted using net with in 4 days the limit crossed because my system automatically started to download all the anti virous software and all and because of that they blocked the connection so sfter that i realized my 499 plan willnot work so from that month i started calling the vodafone customer care and requested them to change my plan to 899 unlimited because i know according to their rule i need to submit my plan change request before my billing date. i called them nearly 10 to 12 times and they told its done but this month before using my connection when i called them to conform my plan they are telling its the same old 499 plan. I dont know what to do because im fedup of all these. So i hope you will do something favourable to me. I know mistakes will happen because we are humans but 10 persons cant even report about a single request means that system itself is very bad na. I dont wanna become a reason for any ones job or something but im doing this because they crossed the limits if they are paid for something then they need to work. Looking forward to hear from you.
Thanking You
Anu

Hi iam Pathi Srinivas Reddy, i had taken Vodafone post paid connection i.e [protected], on 23rd June rs.500/- deposit also paid, on 5th July number was suspended, then i call to Vodafone Executive Sachin ([protected]) to find out the reason but not responding the call, on 12th morning i got a call from ([protected]), and asked for available timings, the 1 of our executive (Adi) visited my residence address and taken all my details of native place, and inform that it will activated by evening. But it was not yet activated till now.

Sir,
I Navendu Shekhar, i have data card internet service. no. is [protected]. Your internet service is very bad. rare you given me bps speed. are you saying me i will give you kbps speed.
plz repair your service ... your very very bad service. are you not repair your service other wise i am leave your connection.
plz repair it. i requist to you.
Thank you

vodafone very bad service...

your service is very bad . r u given 0 bps. not in 1 kbps or 2 kbps. r u given 0 bps speed . very very very bad service. all network are good but your network are very very bad.
are you relay very big chatter. you know. bad men

plz give me only very good suffering ok. open page and orkut, facebook etc......
ok bad men

I have data card internet service and r u given me o bps speed very nice speed. your all services are very very bad. why u r given bad service. r u very big chatter .
plz remove your service in India. Go out your country. Chatter

dear sir,
my name is dilsher dalal.i am from bahadurgarh ,haryana.my vadafone no. is [protected].one month ago i have activate 199 rs plan in my phone. he is not working well.so i want to deactivate this service.but vadafone did not deactivate this.they ignored my messages.so please help me to deactivate this plan.my email.id is [protected]@gmail.com

I am Moosa Nadu Moolayil. I took a vodafone connection on July 18, 2010. I took this connection from Vodafone outlet Perambra Branch. When I took this connection I told them don't send any message and anonymous call also, I need only incoming and outgoing calls service. But they activated caller tunes without any information or my consent. Vodafone deducted RS one every day for this caller tune services. Really I don't know this service is activated or not. After one month 30 Rs deducted from my account, that time I called to customer care and asked them, they told that this amount debited for caller tune facility and we don't have any provision for refund. This is number one cheating to customers

Mainly stop the anonymous calls and messages, These calls and messages are sending without customer's consent. If you are deactivating this, it will take 45 days. So make sure they should deactivate within 24 hours after getting customers request.

Thanks and Regards

Moosa Nadu Moolayil

Dear sir,

Please find here my complain to Vodafone for which they are failed to sole.


Re: Documentation related concern for [protected] [REF:[protected]]
From:
Joyvil Rathod <[protected]@yahoo.com>
View Contact
To: vodafonecare.[protected]@vodafone.com
Dear Sir,
Already I submeet the documents it is not a issue but want to solve from you about some my quires as below.

1. I have a SIM card of Vodafone from three years, when I was purchased card I submit all my detail and document in spite of that for second time after two or three months of purchasing card one person from your company came to my home for doing all above said procedure I was done it.So, Why it is needed for third time from you? Why you do not able to give my documents for legal process ? Is it misplaced from you? or Do you not have a proper data collection system? Customer is not enough time to follow-up your procedure time to time in regular days and you do not give facility on Sunday for that type of special case for that procedure in spite of it is only useful(needful) to you .
2. I want to share with you some critical movement which I face at your VFS Center, when I was went to your VFS center at nadiad for submit my document which required by you at 11th October 2010 (Saturday).First I meet to Mr.Bahvesh(Exe.) and said about purpose to come he sent me on other counter where one lady seated I forget name of that lady(He said document submission Is there).I gave her my document and she ask question to other person that said it is not correct document (light bill require for last month for address purpose and I gave her two month latter) and they are enjoying each other with laughing when I left counter.(So why are you do not give instruction to customer, what type documents you want?)
3. Second time when I went to VFS for submission of document to that lady, she sent me to Mr.Bhavesh ,How is it possible ? That first time Bhaveshbhai told me document submission is there and second time at other? So, I come to think that they are enjoying customer and you give them platform with create that type of circular for the customer.
I want to positive reply from you for that and feedbacks, what type of actions are you taken? Otherwise I have to go for next step or consumer forum for my insult and bad service.

Thanking you,

With best regards,
Joyvil Rathod

From: Vodafone Care <vodafonecare.[protected]@vodafone.com>
To: [protected]@yahoo.com
Sent: Thu, September 16, 2010 2:35:31 PM
Subject: Documentation related concern for [protected] [REF:[protected]]


Dear Mr. Rathod,

Thank you for your feedback dated 15/09/10 about Documentation related concern for your Vodafone Mobile Number [protected].

We wish to inform you that in line with the statutory requirements of authentication and re-verifying our customer base, we at Vodafone have initiated a huge activity to ensure 100% compliance. As a part of this activity, we request you to co-operate by providing below set of documents at our nearest Vodafone store or Vodafone mini store only:

1) A prepaid application to be duly filled and signed
2) A photocopy of Identity proof
3) A photocopy of address proof
4) A passport size colour photograph

As always, we seek your support to make this project a success. Thanking you for your continued support, and assuring you of excellence in product and services always.

In case you need any further assistance, do call or email us. We?ll do our best to help you.

Happy to help,


Aisha Mendonca
Vodafone Care

Contact numbers:
For any queries call 111 or +91-[protected].
For any complaints call 198 toll free helpline.
Fax number: +91-[protected]
E-mail: vodafonecare.[protected]@vodafone.com
Website: www.vodafone.in


---- Original Message ----
From: [protected]@vodafone.in
Sent: 15-Sep-2010 10:11:51
To: vodafonecare.[protected]@vodafone.com
Subject: Feedback - Gujarat



First Name: JOYVIL

Last Name:RATHOD

Address:A4 ISHANPARK SOCIETY, NEAR NAVDEEP NAGAR, MISSION ROAD NADIAD

Email ID: [protected]@yahoo.com

Region: Gujarat

Vodafone number: [protected]

Other contact number: [protected]

Subject:Customer Service

Feedback:From your VFS center I got massage for submission of document for ID and Address proof, So that I face some problem and quire as under. 1. I have SIM card of Vodafone from three years, when I was purchased card I submit all my detail and document in spite of that for second time after two or thre

I have a vodafone connection and they have barred my call from customer service. everytime i have to call their customer care i have to ask for another cell from sumbody else. and also they without informing me have disconnected my caller id service and they are saying that the connection is on the name of somebody else. when i have submitted my papers given my name the vodafone people have my account activated on somebody else's name.
i hereby want to make a complaint against vodafone for giving this kind of service to its customers.
without caller id service on my cell activated i am facing problem as to who is calling me.
please my request is look in this matter as soon as possible

mera vodafone no.[protected]jo ki 3month ton kumar deep de name te caal reha see ki oh no.mainu bina message kitte band kar deeta hai iss lay main eh apeel karda han ki merea jaldi chaloo kita jave

Vodafone — TOO MUCH BAD & POOR SERVICE

Hi,
I m Anil Kumar From Amritsar (Punjab) & I m a permanent customer of Vodafone Prepaid. Curently I m using four numbers of the same Company. I m using the same service from near about 5 to 6 Years. My Mobile number was -[protected]. But now the same number was blocked from Company. Last month we are out of ststion because of a marriage party. In between my number was off & Company was calling for proff submetion but because of I was out of ststion on that time I can’s do the same. & when I m back I submet the proff at Vodafone store the told me that your number will be start within 72 hours. But I have not received any call in this regard from Company. Then I visit again in the store they told me your proof dose’t match with your snap then I give them again my pan card ist I give him my voter card. Then they told him again your number with in 48 hours. The same proces going near about 10 days but my number still not activate by the company. I shared my problem with Vodafone care the told me that your number will be start within 48 hours again the same process going 4 to 6 days. I logged my complaint three time in voda fone care In the last my number showing invailde sim all this just because of too much poor service of Vodafone I m bleming the company because I submit my proof on time the Vodafone company delaing & result my six year old munber deactive. I want to confirm one more thing I m using three more number of vadafore on same proof .
So I in the end I just want to say voda fone providing the tooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo...⇄ muchhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh badddddddddddddd & poorrrrrrrrrrrrrrrrrrrr service.
I[censored] have some shame on you then activate my number now because here is not my foult it’s company’s foult.

Anil Gupta---[protected] (m)

Yet another demonstration of bad customer service.

I recently bought a Black berry and the first thing I did was to call the customer care number of Vodafone to check all the BB services they offer. I was told there are only two plans, one of 299/- and another of 599/-. I opted for 299 which got activated. I was surprised to know from my colleagues that they also have 399/- plan which has more features and I was not told about it!!!!!!
I again called the customer care number to check and the lady who answered informed 299/- is the plan which I can get. I asked for a supervisor who after a hold on 15 minutes responded and said the 399/- plan is not applicable on my corporate plan. It is offered to limited companies. I reconfirmed that my colleagues have the same plan which means my company does offer it. He then asked me for my colleagues numbers as he wanted to check if I was telling the truth!!!in other words, he was calling me a liar!! When I asked for his supervisor, he actually warned me saying it wud be a long hold which I dint mind but the long hold was for more than 30 mins as I was not connected to anyone and finally I had to disconnect. Does this mean that I now need to change the service provider after using the vodafone services for more than 4 years????
Can some one who has an authority please help????

A unsatisfied user,
Marshal Kshatriya
[protected]

MY VODAFONE NUMBER [protected] I HAD BEEN USING,HAS SUDDENLY BEEN BLOCKED.IT HAS STOPPED WORKING AND SAYS THAT I HAVE TO SUBMIT MY DOCUMENTS AGAIN.IT IS AN HARASSMENT TO WE CUSTOMERS. SEE IF I HAVE SUBMITTED MY DOCUMENTS COMPLETELY PRIOR AT THE TIME OF PURCHASING THE SIM AND HAVE BEEN USING IT SINCE MANY DAYS THEN WY SHOULD I DO THIS ALL OVER AGAIN.PLEASE KINDLY RESOLVE MY PROBLEM.

I have had a very bad experience with Vodaphone Customer Care and am appalled at the quality of service provided through the call center.

I needed help because I spent Rs. 399 to activate the pre-paid BB internet service on my phone. However, after I did so e-mail and BBM was not working (though both of them were under my old Airtel plan) so I thought I should deactivate and get my money back. When I deactivated I did not get the balance back so called customer care for help.

Several things went wrong:

-I explained the my situation and rather than try to offer me solutions the operator spent 10 minutes explaining to me that I had activated and deactivated my account (as I had already said myself), and also that my credit was not returned (which I had also already said). When I finally got so frustrated I asked for the Supervisor I was put on hold and then transferred.

-The supervisor spent 90% of the call telling me it was my fault because after activation I should have called to get help making the services work rather than deactivate myself. I told him that that is fine, but there is no way that that is clear from the website, and I purchased a service that was not working so it is logical to try to give it back. He kept explaining to me that I did not take the normal approach to solving the problem . I explained to him that it was really bad service to waste time blaming the customer for action that was logical – particularly when the website did not make instructions clear. He said no matter what there is no way my credit could be returned.

-After about 20 minutes of him wasting my time I finally asked that, though I did not understand why he can’t seek permission to have my credit returned, I asked him if he could reactivate the service and help me make sure it was working without me being charged 399 again. He said he was putting in a complaint and that I should expect a response within 48 hours and if not I should call back. I asked him how I could refer to this call, and he said he could not sms or email me a reference number . I pushed it further and he said okay, let me file the complaint, and then you can write down the reference number for that.

-I called back Customer Care in 2 days to talk to Prabat and was told he was not in the office, again after choosing the English option and having two consecutive representatives speak to me 99% in Hindi despite the fact I was responding in English ( I understand basic hindi but am not fluent in speaking yet). I said please make sure he calls me back tomorrow, will he be in the office? He said yes. I got no call. I called back again, again could not reach him.

Dear sir/ madam
I am extreme disappointed with Vodafone services. It all started with my international travel. I was bombarded with calls from Vodafone when I was traveling to Spain and then next when I was traveling to UK. I not only got heavily charged for these calls , I was harassed and disturbed by these.y vacations were completely ruined. When I contacted customer service I was advised to write a mail to customer care. I wrote mail after mail I received no response. I asked for a call to be arranged, but in vain. Nothing was done. Then I tried to escalate the call I was put in indefinite holds by the executives. I would have called atleast 9 times. I am again charged for these calls invariably.
I am sick and tired of repeating my query each time. I wNt to give up the service however wAnt to bring the callous treatment to your notice. The entire episode was harrowing and a lot of my time , energy and money was wasted.
Vodafone service is absolutely horrendous. I would recommend all my acquaintances to switch to a different service. Also I would have my entire staff change the service immediately.
I am taking this step in the event of not being able to reach out to the appropriate authority.
Please take necessary steps as soon as possible.
I need to be refunded And compensated
Best
Shriya
[protected]
Sent from my iPhone

Dear Sir,

I have One MTS Prepaid data card connection, but this MTS Company is closed here, and Vodafone murge the same by taking Rs 500/- from me, and my old MTS Data card, Vodafone executive came to me and collect my Identity proof along with old MTS Data card and Rs 500/- as per vodafone executive they are going to provide data card connection in three days, but now this is 9th days, that executive is not attending my ph call, if it is continuing desolated, boundly i am going to help of consumer court.

Rgds,
Rakesh Mohanty

Dear Sir,


My alternative contact no is [protected]

Rgds,
RAKESH MOHANTY

Dear, Sir/Madam I was using internet brodband service from vodafone company i was the new costomer for this compony but from last 20 days my net service was not working proporly. So many time i colled up in costomercare centre every time the costemer care executive was replied within 24 hrs. our technical department will coll you. But no one can colled me in last 20days.

Sir. I am using this brodband for my buisnes purpose becos this inturption i was loss my buisnes in last 20days.

VODAFONE SUCKS

RECEIVING TOO MANY PROMOTIONAL CALLS AND SMS !!!
25/04/2013 - RECIEVED FROM [protected]
SMS- AIRTEL NEW CONNECTION BROADBAND 2MBPS UPTO8MBPS SPEED UNLIMITED.999/ ONLY. BOOKING CONTACT[protected] / [protected] .SERVICE @ FREE DOOR STEP . DATACARD ALSO AVAILABLE.

I HAVE NO TOO MANY TO TYPE -
I HAVE BEEN RECEIVING TOO MANY PROMOTIONAL CALLS FROM DINAKARAN NEWS PAPER FOR ADVERTISING!!!

dear sir,
i am vodafone retailer, the distributor doesn&#039;t give good service from 1 week i am facing the problem 2-3 time i recharge of costumer but costumer didn&#039;t revived amount, and then that amount cut from my vodafone account when i call to distributor then he doesn&#039;t pick up my call and also vodafone officer i atteched numbers.[protected], [protected], [protected]. please help me ...my business is passing my number kC207

dear sir,
i am vodafone retailer, the distributor doesn&#039;t give good service from 1 week i am facing the problem 2-3 time i recharge of costumer but costumer didn&#039;t revived amount, and then that amount cut from my vodafone account when i call to distributor then he doesn&#039;t pick up my call and also vodafone officer i atteched numbers.[protected], [protected], [protected]. please help me ...my business is passing my number kC207

Vodafone Mobile Services — messages are not getting delivered to idea mobiles

Hi,

The messages are not getting delivered to idea mobiles sent from vodafone mobile no. They are in pending status for the last 3 days. its neither failing nor the receipient is receiving it.

customer care is not bothered too.

Thanks
VK
[protected]

Sir/Madam,

I am Rakesh([protected]) i have been using the vodafone network. But now i got vexed up with it. My old tariff was 25p Local V2V, 1 rs for other local, 10ps /sms for local.

My validity was about to expire on 11'th of July.

I dialed 55500 for special offers on Vodafone prepaid and i was said that "ON UR CURRENT TARIFF RECHARGE WITH 888 AND GET Rs400 TALK TIME AND VALIDITY OF 1 YEAR "

But I used to be charged Rs1.30 for STD therefore i had activated STD 31 Pack. Everything went Normal(Local V2V calls at 25p and V2V SMS at 10p) for some days. But i have been charged rs 1 for local V2V and Rs 1 for local SMS. I got vexed up now and recharged with 32 for low calling tariff there was NO USE.Now I recharged with 77 for low local tariff.

I had contacted with vodafone call center but the answer was not satisfactory.

I got vexed up with VODAFONE now. Please let me know whether it was just to fool the customers on 55500 who choose the special offers.

I have lost money but its not the problem for me but I was dejected by the way u handle with customers by saying one thing and implementing other.

PLEASE for Gods sake let me know what was wrong with VODAFONE in dealing these situations. If this continues with many customers you may have to lose many valuable customers.

Let the old tariff applicable for me or PLEASE CHANGE the offers u are saying on 55500 and fooling the customers.

If this kind of problem is being faced by educated customers i don't know how the uneducated vodafone customers are facing.

Expecting a quick and fair reply,

Thanks and regards,
Rakesh,
[protected].

I wanted to recharge my vodafone prepaid phone with a voucher of full talk time.I surfed the vodafone
karnataka site and found that Rs200 full talk voucher/card is available.
so i recharged my mobile using the net banking of CITI bank with the amout of Rs200. But the talk time i received is only Rs181.33. When i contacted the customer care i got the answer.."the offer is not valid now"
.It is the vodafone company responsibilty to update the site with proper information.

I feel cheated of my Rs19. I want it refunded in my mobile.

Thanks
Hussaini
mob:-[protected]

I complain that you don't have good scheme of voda to voda unlimited free calling kindly provide me some good tarrif otherwise I'll change the network

Hi Vodafone Company I am vodafone sim user and i am as Field Executive at SofAge Informatin Technology ltd Pune my request you plz provid me v2v any service for contact my softage. team so. Plz provide me service me



Thanking You

DEAr Vodafone,

Iam apply vodafane post paid connention date 15/12/2010 today is 23/12/2010 but My number is [protected] not ready till date because one customers Pesron his Name is MR vijay kumar number is ([protected]) dont reply I call every day his asking me within 24 hours number number is active

Details -

documnet -pan copy /address passbook photo copy 2 photo /+ paid case 250 on 15/12/2010

iam very very disappointed vodfaone postpaid sevice very bad


Regards
Monika Sangwan
[protected]
monika.7.[protected]@niit.com

Vodafone — New Prepaid connection have problem

Dear Sir,
I am Damodar Sharma form sujangarh Rajasthan. I purches a new vodafone connection 28 Aug.2010 this sim card no is.[protected] . After 2 or 3 days company call to sumit your documets. I Submit my documet in secound or third times but connection is still not running. I complent to vodafone customer care and his area nodal officer complent REF No is :[[protected]] but my problem is not solve today. so sir please solve my problem soon.


Regards:-
Damodar Sharma
Mob. [protected]
Near Kabristhan Mata Ji Kai Mandir ki gali Nayabass, Sujangarh

Vodafone/Mobile Set — Not Activate till date

Dear Sir/Madam,

I hereby inform you that I have purchased a Vodafone Set 136, (No. -[protected] ) on dated 26/07/09, form the shop " MADAN MOBILE - A Block Lajpat Nagar Sahibabad Ghaziabad. The Bill No. is 337. I have submitted my Voter ID card and one photograph on dt.27/07/09. But till date my phone haven't activated. Many times I went at shop & requested to the shopkeeper for activation, but all time he told "tommorow it will be activate. He is just making me fool. Now I got very troubled.
The Sim No.is - [protected]

You are kindly requested to take a suitable action so that my problem can be solved. I will be highly thankful to you.

Thanking You
Geeta Singh
[protected] / [protected]

I just want my Vodafone activate.

Vodafone — vodafone offer activate without information

we have taken special 5 offer for one month from 16 Aug-16 Sep after one month we have taken another offer like 1000 free of vodafone to vodafone. but you peaple again activate special 5 offer without any information from me and deduct Rs 15 from my balance. I do not know why did dyou do like this if you know i have taken 1000 min V to V why need special 5.

we are trying to call custmer careto know all this butDear Sir,

My Name is Muniraj Singh and i have taken vodafone No [protected]. I have taken special five facility for 01 Number as thinking we could talk more with my family but after 01 month we have taken another offer of 1000 free minutes v to v but you have activate special facility again with out any information and deduct 15 Rs in my balance.

From so many days I am trying to talk to the customer care.

But I am unable to talk.. You are asking to select so many options and instead of connecting to Customer care executive you peaple tell many advertizement like caller tune , world caller card etc.

I have some problem and I wanted to know about it. But you are not at all connecting my call to Customer care executive.

I have purchased a Nokia E5 mobile around 10 days back. Mobile number : [protected].

As per the offer from Vodafone there is a Plan 2GB data usage/per month for 3 months exclusively for Nokia E5. I have registered a complain for that 7 days back. They have closed the complain but the plan is not activated. Still I am being charged for the data usage.

Pathetic customer service from the Vodafone Store at 100 Ft Road, Indiaranagar and Customer Care as well. There was no point after taking to the Vodafone Store manager. Finding some way to complain under "misleading / wrong advertisement" to comsumer forum as well.

I got the same msg near about 02:01 pm 18-dec-2010.
Please take action against this no - [protected]

I got the same msg near about 08:01 pm 19-dec-2010.
Please take action against this no - [protected]

Mobile Code 9609
Location West Bengal/Andaman & Nicobar
Service Provider Vodafone - ROB
Service Provider Customer Care Number [protected]

I even got the same msg three times this month (Dec 2010).. Please take action against this no - [protected]

My wife too received the same message from this number today, the 22nd Dec. Vodafone please take legal action against such persons...

Hi,

Even I got the same message from this number on 22nd 1.00PM, Even my network is Vodafone.

please take necccessory action about this number other wise i will complaint too cyber cell and also about your fault of taking nessossory action regarding a complaint by commen people to the minister of this state&country.abuot your in convenience.

Me to recvd this msg twice, but the phone is switched off when i tried to call

I am using Vodafone number and I got same message from same number. Request you to take action immediately.

I also get msg from this no. quite similar pls take action immediately.

Hello. Yes dear Customer Care, I have been getting similar messages since 2 days . I am a vodafone subscriber and the location is Banglore.

Its better to trace out about this user.
Hoping action from your side,
Thanks.

Dear Sir,
i also received SMS from the same number last two days. I request you to INDIAN GOVT & VODAFONE company please take action on this number as early as possible.
SMS Draft Mentioned below:-
" I feel lonely want to spend my time chatting with you please dont make me desperate and call me back on this number[protected]"

Received time:- 01:57:24 pm
Date:- 07 January 2011

This is really very bad SMS. I request you to please take action on it immediately.

Regards,
NILESH

Even i get similar message from the number [protected].even after having so many complaints against this number i think there is no action taken by the shameless service provider.

Today i got: " I feel lonely want to spend my time chatting with you please dont make me desperate and call me back on this number[protected]"

its better u ppl take the necessary action against this number

Please take action against this number[protected]. A friend of mine got a message from this number, and it was really vulgar. Please take action against it.
-Rajesh

Vodafone — miss call service activation refund

there was a call from vodafone office they tell me that you have won a samsung tv because i was there special customer.they tell me that we have activated miss call information on your number and they have deducted a balance of 30 rs
and they have not given me samsung tv.
i have called customer care on 198.they tell me you have won nothing
and the number from which i got call ([protected]) they tell me you have won a sure gift.
and they tell me lie for activation of service.
and i want refund of my money
your faithfully
Gaurav Bhatia
([protected])

Sir,
My no. is[protected] and suddenly a week back 30 rupees has been deducted saying that vodafone will be providing me with missed call alerts.i m a student and i cant spend so much money on nmy phone and that too for free.vodafone has charged me 40 rupees in total for this and i want to get it reimbursed.