[Resolved]  Voltas A / C — Worst service by VOLTAS services - RITE AIR CONS

Address:

Chennai, Tamil Nadu

I bought VOLTAS 1.5 ton ac @ RATHNA FAN HOUSE CHENNAI T NAGAR, THEY TOLD THE NEXT DAY THE SERVICE PEOPLE WILL COME AND FIT THE AC, BUT THEY TOOK AROUND 4 DAYS AFTER WE MADE 10 CALLS AND REQUESTED. WE BOUGHT THE AC IN MARCH,2011.. BUT IN MAY 1ST, THE FAN(PROPELLER) OUTDOOR UNIT WAS BROKEN INTO PIECES, WE CALLED THE CORRSPONDING SERVICE PROVIDER (RITE AIRCONS - VOLTAS AUTHORISED SERVICE PARTNER) AND COMPLAINT AND THEY TOLD, TODAY WE WILL PUT REQUEST TO VOLTAS FOR NEW FAN PIECE AND NEXT DAY WE WILL COME AND FIX IT. BUT THEY DIDNT CAME. WE HAV MADE AROUND 60 PHONE TO THE SERVICE CENTERS, THEY TOLD PIECES CAME NEXT DAY WE WILL COME AND FIX IT. PLS BEAR.. ALMOST 8 DAYS WAS OVER, BUT THEY DIDNT MAKE UP, LASTLY THEY TOLD IN ANOTHER 1 HR WE WILL COME AND FIX IT. WE WAITED FOR 5 HRS, THEY DIDNT CAME. WE CALLED SERVICE CENTER MGR AND COMPLAINTED, THEY LOOKED AND TOLD, SIR, THE FAN PIECE THAT CAME WAS NOT UR MODEL, SO PLS BEAR WE WILL PUT NEW RQST AND IT WILL COME IN NEXT 2 DAYS. WE DONT KNOW WHAT WE DO. ITS AGNI NATCHARAM TIME.. ITS 107 DEG IN CHENNAI. WE HAV PREGNANT LADIES IN HOME. DONT KNOW HOW TO BEAR IT. PLS DONT GO FOR VOLTAS.. (SERVICES THE WORST i HAVE EVER SEEN).