Comments
i am khaja naseeruddin
in my harddisk problem i have give u my harddisk
repair your company not response to me i am send to this harddisk | 24/02/2010
why shud not send my harddisk plz give me response give me harddisk fast then aurgent
serial no ;wcap9a112766
product no; wd1600aabs-00pra0
rma no;81744233
my mobile no;[protected] [protected]
thanks
in my harddisk problem i have give u my harddisk
repair your company not response to me i am send to this harddisk | 24/02/2010
why shud not send my harddisk plz give me response give me harddisk fast then aurgent
serial no ;wcap9a112766
product no; wd1600aabs-00pra0
rma no;81744233
my mobile no;[protected] [protected]
thanks
I have been continuosly following up with company via telephony but most of the time either their toll free numbers are busy or when they attend my call then they always reply me that my problem will we solve out within a week but no action will be taken by Western Digital.
I launched my complain on[protected] and the RMA No :[protected].
On 18 may again i call to WD this time they inform me that i have to go to bhopal nagar for replacement. And i asked him about the "Onsite Warranty" procedure then they don't tell anything to me. If i have to do these types of efforts then why should WD claim that it's provide "Onsite Warranty" to their customer.
In future i never ever purchase any product of WD and never guide to my client or anyone to purchase WD Products.
Regarding
Ajay Kumar
[protected]
I launched my complain on[protected] and the RMA No :[protected].
On 18 may again i call to WD this time they inform me that i have to go to bhopal nagar for replacement. And i asked him about the "Onsite Warranty" procedure then they don't tell anything to me. If i have to do these types of efforts then why should WD claim that it's provide "Onsite Warranty" to their customer.
In future i never ever purchase any product of WD and never guide to my client or anyone to purchase WD Products.
Regarding
Ajay Kumar
[protected]
Western Digital are big cheaters. Dont ever buy their HDDs. I had sent my drive on 6th April but yet to receive the replacement. Called on support no. dozen of times and sent number of email and they are doing fake commitments. Will sue them soon.
Arvind.
Arvind.
put it on http://techenclave.com/forums
WDC External Hard Drive — Replacement Problem
My WDC extenal hard drive (Elements SE) crashed on around 20 MAY, 2011... I filed a complain to WDC claiming for the replacement drive... They created RMA and offered me a date to pick it up on 27th MAY ... I was in Patna at from 29th April to 18th July 2011... So I filled my address of Patna.... Now they picked the defected drive in mid june and haven't sent it back as on 20 july... I have called and mailed them several times but with no results... Now I am asking them to send the replacement drive to my present address , they are not even complying to this... and not even giving me a date as to when my drive will be returned... This way they also wasted more than two months of my warranty period on the product.... The RMA number for my complaint is #82725531. So please help me out... When today I called them they say that I have been clling after a very long time but I have been communicating with them for the whole time without receiving a date for the delivery of my replacement drive... I got the best support from Western Digital
41%
Complaints
243
Pending
0
Resolved
94
3355 Michelson Drive, Suite 100, Irvine, California, United States - 92612
Western Digital — Warranty Issue
I had sent a defective Western Digital USB Hard Drive which I purchased 3 months before for replacement.Model No. WDME1600TA,
Serial No. WXE808JAF492,
RMA No. 81048718
Case ID : WD1203082
on 27th December 2008 thru BlueDart Express Limited, Docket No. [protected].
The company sent the repalcement Hard Drive on 9th January '2009 thru DTDC Docket No. Z84114315, which was lost in transit as reported.
Till Today I have not recieved my product.
I have been contacting them through phone and emails so many times but no positive response. Since it had been a long time (almost 4 months), I requested them to please kindly send the product immediately.
The matter is unbearable now and Iam loosing my patience.
The company's support centre (Warranty & Replacement) is the worst ever seen.
Vimal B Jain