[Resolved]  Western Digital — western digital replacement

Address:

Dhanbad, Jharkhand

i am vijay srivastava ,i have a computer showroom in dhanbad (jharkhand).I got a sold out hdd for replacementfrom my customer, the hard disk started running problem after 5 MONTH of sale .i had told to the customer associate of the mentioned company and he advised me to courier the hard disk from my end and they promised to replace it within 11 days.Now its been one year and i still didnot get my hard disk.i speak to the customer associates every day and they just give me false information.the main person incharge-Mr Allam(ph no-[protected],[protected]) is also trying to neglect things.the address of the company is

intarvo technological limited
b-81
okhla industrial area
phase 2
new delhi
110020

the complaint no of my customer hard disk is,rma no[protected],82484469,82484521,82484543 and the serial no of the hard disk(500 GB western digital)
i m sending courier defective drive along with required details.
i had sent all of four RMA[protected],82484469,82484521,82484543defective drives in one packet on 20th-
feb-2011

Which i Have sended for replacement by ddc Courier with air way bill number-K51251995 after that i was sufring from healt problem thats why i was not in regular contact with the company after several month when i contacted the company for replacement hard drive. warehouse was change then i contacted flextronics ware house as per phone discussion with girish from flextronics ware house Phone number- +91- [protected],[protected] they demanded me for original couier receipt of sent hard drive then i send original couier recipt by post on said address on 10/05/2012 by trackon courier[protected]

Address is below.
Girish / Jithesh Mathew
Flextronics Technologies India Pvt Ltd.
SVR Fortune # 70 – A,
Electronic City Phase 1,
Hosur Road.
Bangalore 560100
Mo-+91-[protected]

after contacting many times tothe company they were not agree to send me replacement hard disk every
time they tolrating my case,they disconnect my phone calls.lastly they told me that yourNEW RMA #83687583 has been declared as invalid and there shall be no replacement for the said.
i am totally shocked after listing these words,
sir i want to no that why this happened with me?,
were i failed to submit any proof which they demanded?
i am owner of a computer show room
please sir atleast tell what should i say to the my customers. whom hard drives i have sended for replacement
they every time demanded me for there hard drive now i am in worst situation.sir please do some thing
my new rma-8368758 kindly ship my 14 missing hard drive,as soon as possible

Thank You
Vijay Kumar Shrivastava