[Resolved]  Whirlpool India — Poor customer services

Dear Sir,

I intend purchasing split A/C for my house and i have made a reques to the call centre in chennai my intention of purchase direct from the company instead through dealer. I have been purchasing all my home appliance of whirlpool only direct from the company and recently i have purchased one washing machine. The request was to depute one official of the company to my house and to guide me the capacity of split A/C that i need for my house. The responce seems to be poor and hence this message. Kindly see that someone in chennai call centre calls me so that i can order for split A/C forthwith direct from the company. My mobile No. is [protected].

with warm regards,
S.parthasarathy

The customer service is horrible. I bought a washine machine. Within 6 months itseld the whole self automated board was spoilt..It took a month to repair.

Now i just needed a small part to fix to the tap. the below people and all the guys who answer in this helpline are useless.. they make false promises of sending the technician within 1 hr etc...and no one turns up.

How they are efficiently spoiling the name of Whirlpool.
Sad...very sad.

Vijay - [protected]
Venkatesh - [protected]

This Venkatesh guy comes once and says he didnt have the part..After some strong words on the technical helpline below...he comes again and says the same problem, without getting the part..are we like fools?

[protected].

Dear sir,

I puchased a wahing mechine model Si 60/6 kg Semi Auto.But i faced problem with timer.I Complint when ever i puchesed shope.He says not avilable timer.He advise beter you puchase another wahing machine.What is this.Is it posibule.Please cosider about this.Please say service center nearest in guntur in A.P.This is my Email Id : ramakrishna.[protected]@rediffmail.com My Ph.no.[protected].

Please send a mail.

I AM A WHIRLPOOL DEALER IN DIST.ARARIA IN BIHAR. YOUR KATIHAR SERVICE CENTRE INCHARG MD. MUSTAQ IS NOT RESPONSABLE PERSON HE IS VERY CARELESS IN SERVICE.HE DO NOT GIVE SERVICE IN ARARIA.

I purchage ref grater model no.10877250LCLASSIC/26CLX./, SR.NO. INA09391248 DT.15/01/2010, I Found dent of door @door peoblem . i do complaint to customer Care the complaint no.GB[protected]DT. 15/03/2010, any not taken acction by customer care ghaziabad u.p. tel no.60008558. again do complainto customer care the complaint no. is GB[protected]DT. 20/03/2010.&Other complaint many timein diff. date to M/s Whirpool of India Ltd. whirpool house plot no40, sector 44, gurgaon, haryana but any not action by gurgaon contact us facilities.complaint have done by mobile no.[protected].

I purchage ref grater model no.10877250LCLASSIC/26CLX./, SR.NO. INA09391248 DT.15/01/2010, I Found dent of door @door peoblem . i do complaint to customer Care the complaint no.GB[protected]DT. 15/03/2010, any not taken acction by customer care ghaziabad u.p. tel no.60008558. again do complainto customer care the complaint no. is GB[protected]DT. 20/03/2010.&Other complaint many timein diff. date to M/s Whirpool of India Ltd. whirpool house plot no40, sector 44, gurgaon, haryana but any not action by gurgaon contact us facilities.complaint have done by mobile no.[protected].But any not taken action,
from;-S P HANS FLATE NO. 339 SECTOR 4C VARTALOK APPT. VASUNDHARA DISTT. GHAZIABAD S.P.

I bought an R.O Purifier (Water filter) from Whirlpool on 24 june.As there executive told me sir our service is very good, after registered ur complaint my engineer visited within 2 hour and solved ur complaint same day. I was registered our complaint 7 times but all time his engineer visited after 7-10 days, now that time i was again registered a complaint on 12 june and today 18 june but no call, no engineer visitted. i was daily 3-5 called in whirlpoor complaint department 60008558 but no positive response from whirlpoor.
So all people's i requested you, plz do not purchase any whirlpool product, i[censored] bought then faced lots of problems.
thanx

Sahab Singh
[protected]

Dear sir,

We have purchase the whirlpool inverter in 8.03.2010. On October 4th morning 9 o clock we had seen continues spark form inverter immediately . We switch of the inverter and registered my compliant making call to[protected] and compliant no is HD[protected]. From that onwards whirlpool customer care Department Chennai continues promising that problem is going to short it out in a 2 hours .
we have made 18 calls since we register our compliant and we are in darkness from past 72 hours, even we charging our mobile phones at neighbors house. Now we lost patient enough is enough for everything there is Some Limit but you people excides the limit now I have only one option left that is to drag you to The consumer court.

Now you people ready to face the power of Andhra Pradesh consumer court which has a track record to settle the issue in 48 hrs.

You are not whirlpool you are brainless fools a very very unhappy customer.

Regards
B.L.PRASAD REDDY
FLAT NO 410, A-BLOCK
SAI KRUPA APPARTMENT
KOMPALLY
HYDERABAD -500014
A.P
INDIA
MOBILE:[protected]

Refrigerator not working

Refrigerator not working . Not doing cooling

Washing machines

My fully automatic washing machine trabeling I also complaint local service canter but no one can take actions your local service is very poor I told you please improve your service in ALIGARH UP WEST INDIA IAM THANKFUL IF YOU DO SOMETHING MY MACHINES CAMPLAIN