Whirlpool India Complaints & Reviews

1. Please Ref :-

(a) Teleconversation between Ms Sonia and Col RK Pathak of dated 02 Sep 09.

(b) Scanned copy of bill of Whirplool Washing Machine (attached).

(c) Email Help Desk India @ Whirlpool.com dt 03 Sep 09.

(d) Email Help Desk India @ Whirlpool.com dt 22 Sep 09.

(e) Email Help Desk India @ Whirlpool.com dt 03 Oct 09.

2....

To,
Whirpool

Sub : - Regarding Master Mind Refrigator

Dear Sir/ Madam

I the undersigned Hitesh Bhanushali had purchased Whirpool Two Door Master Mind refrigator from Malaika show room, Boisar, Dist - Thane, Pin - 401 501on 23 august 2008 Ref Bill no - 267218. the refigarator is not working since sep 2008 i have done complaint that the fridge is not cooling properly and there is an water...

To,
The Manager
Customer Care
Refrigeratior Dept.
Whirlpool
Pune

I Rhishikesh Wagh bought 265 Ltr. Fusion Single door conventional whirlpool fridge in 2006.
From last 20 days I am facing below severe problems of this fridge :
i) Though cooling is set on minimum, generation of ice in freezer at frequent interval and because of that tripping several times.
Due to this,...

Sir,

This is to inform you that I purchased a Refrigerator Whirlpool Professional Series Model No.11337 on 21.11.08 worth Rs 20,000 at Allahabadbut immidiately after 2 months of purchase the following problems occured-

1.Cooling has declined to VERY LOW LEVELS that vegetables started rotting.
2.Door alarm has stopped functioning.

We registered complaint with the local service centre of WHIRLPOOL...

Our split a/c 1.5 ton mastermind is not satisfactorily worked since purchased from it. Particularly outer unit is not running properly. It takes 17 or more amps. when it runs without any cooling inside the room. Further it often switched off/on itself. Service Engineer says sometimes "it is the fault of sensor, sometimes it is the fault of capacitor. But, so far there is no solution. Our concern is a small one but every a sizable...

Sir,

I am Lalitha Kasthurirangan. I am sending you a detailed mail regarding our concerns for the fault which has happened in our refrigerator due to the negligence of the Whirlpool Technician.My double door refrigerator which is of 250 ltr had no chillness on 24/09/2009.One of your Technician called Mr.Alagarsami changed some of the parts inside the refrigerator for which we were charged .On 25/09/2009,the same issue...

Sir,
I have purchsed an Whirlpool A.C(1.5ton) model(Mastermind,premier) and a wirlpool voltage stabiliser model no(LX-1640) having LED display from Whirlpool dealer Aggrelio, Darya ganj on 27Aug09.

Upon installation of a.c & stabiliser it came to know that LED system of stabiliser was not working, this was brought to the knowledge of their Timex service centre tel no.32515528. They sent an engineer who acknowledge...

Dear Sir,

Through this mail I would like to draw your kind concern regarding poorest customer care service in India.
I am using so many different products of different companies and also talked with their customer care but my experience with whirlpool customer care is very pathetic. I have purchased the REF 260 L Fussion wide invoice No : C- 09598/08-09 on 20 Feb 2009 . From the very first day chiller of the REF is...

To everyone interested in purchasing WHIRLPOOL washing machine,

Sir,

I am a resident of Chennai, and i purchased a Whirlpool washing machine (Classic model) in the year 2007, upon paying full cash. The serviceman who came to install persuaded us to part with another 3500 rupees in the pretext of an extended warranty for 5 years. We suscribed to the warranty as well and the machine was installed in the second...

Pethetic Product & Service of Whirlpool. We had puchased whirlpool AC, 11106 WPL WINDOW AC- 1 TON(WAWR12G20) on 28/04/2008 from Kapila Electronics Pvt Ltd, Janak Puri, New Delhi. 2 Free Services were promised. The first pethetic thing was that after the first dry service, instead of our repeated reminders the wet service was not offered. The Second and the most petthetic thing was that within a very short period of our purchase( 28/04/08)...

Hi I am Ravi Sharma from Visakpatanam.There was a problem with my refrigerator its not getting cooled so i called the Whirlpool people and they have changed with new Compressor and went off after 3 to 4 days again the same problem i called the whirlpool call center they are telling "within 3 hrs our people will contact you" the same dialogue iam listning for past 1 week but there is no responce

thanks &regarsbr...

I bought a Whirlpool refrigerator of model 11342 WPL REF 340 DLX PROF TITANIUM 4S on 28.06.2009 from a well known dealer KAPILA ELECTRONICS PVT LTD, JANAK PURI, NEW DELHI-58. After one day of Installation Demonstration Person from Whirlpool came and we told him that food inside the fridge not getting cold enough as it should be. The Demo person said it will take the fridge one or two day to cool the food. But, after one week the friz....

SIR, We had brought a brand new refrigerator from a dealer called " BEST BUY " SECUNDERABAD, ANDHRA PRADESH , INDIA. Sorry sir, But you refrigerator stinks. I am a citizen of America and a native of India. Unfortunately by the good brand name you have over there in US, I brought this piece of garbage with your BRAND NAME in India. IT NEVER FORMS ICE IN THE FRIG, I HAVE MONITORED THIS WITH THE FRIG HAVING CONTINUOUS POWER FOR 24...

I am resident of Kolkata my name is raashi dhariwal
I HAVE PURCHASED A WASHING MACHINE MODLE DESCRIPTION WHIRLPOOL FPAN651 / 6.5 KG WHITEMAGIC F.A.WM FROM GREAT EASTERN TECHNOCITY DATED 25.02.2009 VIDE BILL NO. TC/CM/12234/08-09 .
1>THE MACHINE WAS DELIVERED WITH BROKEN LEGS/STAND,A COMPLAIN WAS MADE AND BEING REPAIRED AFTER TWO DAYS.
2>AFTER 2 WEEKS THE MACHINE STARTED MAKING NOISES AGAIN A COMPLAIN WAS MADE AND...

I bought Whirlpool water purifier from Xcite 2 months back which turned out to be a disaster for me. The unit itself was one year old and was defective, after it is installed; it started malfunctioning
with in 2 days. It got repaired in a week’s time but again started malfunctioning within a month time. The unit is lying non functional from last 1 week with no response from Xcite and Whirpool. I’m tired of calling whirlpool and...

I had purchased a Whirlpool Sensation Elite Washing Machine 0n 24 Feb 07. Further, a comprehensive warranty for 2 years was taken on 27 Feb 09.

The machine stopped working on 5 Sep 09. A complaint was registered with their Home care centre in Pune on the same day (Complaint # PN[protected]). A technician came on 7 Sep 09. He was unable to carry out the repairs. I was assured that a senor engineer would come the next day...

Hi, I brought the washing machine in 20-05-09.This month i found a problem like sound while machine was running & stopped. I gave a complaint on 04-09-09. Next day the person came and found the problem i.e) have to replace PCB. He told he will replace within 2 days but still nobody turnedup and we tryed to call him through the phone just they are answering and when we are asking about this one they are disconnecting the phone.So iam...

i had given a complain to whirlpool on 6th september 2009 through their telephonic customer care service for a fault in my newly procured washing machine. i was assured that within 24hrs an engineer would come and attend the complain. but he turned up only 3 days later. after inspection he suspected a board or belt problem. he said there was no stock of both the spares with him and hence he would return back in 2 days and replace the same....

By repeated complaints to there service centre in Ahmedabad,Gujarat they are relactant to replace gasket of my Whirlpool two door refrigeretor though i was ready to pay for the same.They are insisting me to replace hole door (Rs.2500) insted of replacing gasket(Rs.350).Why should i bare such unnesssory expence? If gasket of the door is not replaceble then it should be of such standered that it need not have to be replaced.Even though the...

Dear Sir,
This is with reference to the purchase of Whirlpool 23 Mastermind Elite Refrigerator, Model No. MM23, Serial No. IMA[protected] on 21/02/09 from your esteemed dealer Great Eastern Trading Co., 433, Garia Main road, Kolkata - 700084 .
I Mr. Prithwish Chakraborty the son of Mr. Bijon Behari Chakraborty (Customer) would like to bring certain facts to your notice.
After few months of the delivery, certain product...